Setup email account

Hi
Im trying to set up my email account, the problem is when i go into setup - then click on email account nothing happens!! i dunno what to do, any help would be great.
Also when i go into service status it says my blackberry enterprise server is not connected, how do i sort that sout also.
I have a blackberry curve 9300.
Any help would be appreciated.
Thanks
Mairi

Hello !
It seems you dont have BlackBerry Internet Service (BIS) Plan activated on your device.
Contact your service provider for its activation.
Once your BIS is activated, you will see "EDGE" or "3G" symbol on homescreen.
Then try to setup your email account.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.

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Can't get 8530 to let me setup email accounts.

I just got a new 8530 Curve. When I go to setup my hotmail, yahoo, gmail, email accounts it won't let me. Is this Verizon's problem or with the phone? I'd like to get it done. Thanks.

BIS = BlackBerry Internet Service. See this FAQ:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for
BIS is a service, hosted by your carrier/RIM, that is enabled when you subscribe, from your carrier, to an adequate data plan (the last one described in the FAQ). BIS enables your BB to do all of those things listed in the FAQ. For email, BIS functions as the intermediary between your BB and your email service(s)...it is what enables (from the perspective of the BB) true PUSH email.
You have a BIS account, managed by your carrier. BIS accounts can (not MUST) have credentials. Credentials for BIS are needed if you wish to access your settings (email configurations, for example) from a PC/browser since there is no way for BIS to recognize you -- when you use your BB, it knows who you are and can get into your account without credentials. But, once BIS credentials are created, they must thereafter be used via the BB interface as well -- but it has a checkbox for "remember me" so you only have to enter those credentials on the BB once.
So, it would seem that someone created credentials on your BIS account. It could have been the carrier for whatever reason. In any event, you need to contact them so that you can have the credentials and use BIS...you must be able to log into BIS in order to add new email configurations, modify existing ones (when you change your email password, for instance -- that is stored inside of BIS so that it can retrieve and deliver email to you), and other things (e.g., Sending Service Books when there is a problem).
Contact your carrier. They will likely need you to tell them something so that they can validate who you are. They can then reset the BIS account credentials so that you can again use it.
Hope that helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Cannot setup email account

Hi, I have had my Blackberry Torch for a while now. When I first got it I tried to setup the email account but for some reason my email address was already there, it said all I have to do is type in my password, so I did. But it keeps saying 'Sorry, unable to continue your session. Try again later'. How do I get my email to work? Or how do I delete the email completely and start again? Please help!

Hi and Welcome to the Community!
Inside of the same email configuration wizard, you can remove any account that is already there, and thereby start over clean.
KB04620 How to delete an email account integrated with BlackBerry Internet Service
KB02189 How to associate email addresses with the BlackBerry Internet Service account
If you cannot do so via the on-device wizard, then try, from your BB Browser, this site:
www.blackberry.com/integrate
Further, from a PC/browser, you can access your BIS account (which is what this all is) if your carrier provides such an interface:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
Last but not least, you can ring up your mobile service provider as they manage your BIS account for you.
Hopefully something amidst that will work for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Setup email account for my mother

I want to setup a email account for my mother on my broadband package. Can I do it, and how. Thanks
Solved!
Go to Solution.

There are other good sites for email, accessible anywhere and with plenty of gizmos, few restrictions on attachments and usage
www.mail.com
googlemail
www.gmx.com
to name but a few.
Hilary

How to setup email accounts (Gmail, yahoo) in Noki...

Hi,
Can any one let me know how to setup Gmail and yahoo accounts in Nokia X6. Is it possible to setup more than one email account? If it is possible please let me know the steps to setup.
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Regards,
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There are a few ways you can set them up but My fav is IMAP. You can set up multiple mailboxes. Use the link below for the instruction to set up Gmail.
http://mail.google.com/support/bin/answer.py?hl=en&answer=78887
The to set up Yahoo, use the same procedure as Gmail above but use the following settings.
Incoming IMAP Mail ServerSetting :
User Name : [email protected]
Password : your email password
Incoming Mail Server : imap.n.mail.yahoo.com
Mail Box Name : Yahoo IMAP
Mail Box Type : IMAP
Security (Port) : Off
Port : Default
Outgoing IMAP Mail ServerSetting :
Email Address : [email protected]
User Name : [email protected]
Password : your email password
Outgoing Mail Server : smtp.mobile.mail.yahoo.com
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Cannot setup email account always asking for password

Just got the IPad3 and setting up my email account. I tried setting it up the same way as my IPhone. Had the email account and password entered but when I exit, it gives me a message saying that it may not be able to send or received mail. I don't know what else is missing from the setup.
When I try to open my email, it always asks for the password, entered the password again but does not open my email.
Please help.
Thank you.

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

RE: Setup email account using blackberry

I am currently using bold 9900 and i wanted to setup my email account. however, the email setup only provide me with enterprise email activation, but no internet email activation option. may i know how can i setup my internet email account now?

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Trying to setup email account - getting "server connection failed"

I'm hoping someone out there can help me setup a POP account on my iphone. My host where the email account is based says it supports POP and/or IMAP, but I've tried to create a new account on the iphone with both methods and get the same message each time. The error says:
Server Connection Failed
The certificate for [email protected] may be invalid.
I just setup the same email account in my microsoft outlook and it works fine. Any thoughts???

Same problem here. We are running Exchange 2007 at my school and all I want is to get my mail sent to my iphone. I have no need to sync my iphone to my school computer.

Can not setup email account on Bold 9900 with office 365 POP PORT 995

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Microsoft told you that? Very strange. Did you even try the wizard? Oops...Oh shoot...you are on an old legacy BB device with BIS. Sorry, forgot about that. EAS does not work with BIS, but if they face OWA to the internet for this email, it can integrate with that. I'm pretty sure that Office365 faces OWA.
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http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
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http://support.apple.com/kb/ht3228
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http://support.apple.com/kb/HT4810
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http://support.apple.com/kb/TS1944
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http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
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http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
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MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
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http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Will not let me setup email account. says problem with email try again later

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Here's the iPhone email setup assistant:
iPhone Email Setup

How to setup email account

I can't find the setup for that anywhere. How do I do it? I've seen hreads about you needing a dataplan and what ever, does that mean if I don't have that I can't use the email function?
I would think it would be able to synk with windows live mail but no. Sense outlook no longer exist its only able to synk my contacts I have.

Hi there!
Here is a demo to follow:
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
However, if in the BIS configuration wizard (usually accessed via Setup > Email Settings) only shows Enterprise email, then you don't have an adequate data plan from your carrier to enable the enhanced BB Push email. You will need to contact them to find out what plan you need from them (at whatever fees they charge) to enable access to their Blackberry Internet Service. Typically, it's called The Blackberry Data Plan -- generic data plans are usually not sufficient to enable access to the enhanced BB services hosted by your carrier.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TS4002 canot setup email account in MAIL

I'm trying to setup an Email address (me) on mac book pro mac os Mail
however when i logn on ICLOUD it does work so it's probably setting issue but which one ???

If your using OS X Lion version 10.7.2 or later, follow these instructions to set it up automatically: http://www.apple.com/icloud/setup/mac.html. Just sign into your iCloud account in System Preferences>iCloud, then check Mail.
If you're using OS X Snow Leopard (10.6) or Leopard (10.5), see http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html. If you have Tiger (10.4), see http://www.wilmut.webspace.virginmedia.com/notes/icloudmail2.html.

How to setup email account on mail app?

I currently have an ".edu" account that I usually log-in through a browser.
I usually place my email username in mail.office365.com then redirects me to adfs."school here".edu
Then I usually do the actual login username and password for the organizational account.
We are currently using the Outlook Web App on our school email.
So, I don't know how to use this .edu account for the mail app in Windows 8.1.
Is there any manual settings to add a microsoft account in windows 8.1?

Hi,
Did you mean that you want to add a “.edu” account to Mail App (Tile)in win8.1, if so, please open mail app, move mouse to the right edge, click Settings>Accounts>Add an account>Other Account.
But to get started with Mail app, you need a Microsoft account, see detailed information in this link:
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http://windows.microsoft.com/en-in/windows-8/mail-app-tutorial
Microsoft accounts
http://windows.microsoft.com/en-in/windows-8/microsoft-account-tutorial
Regards,
Yolanda
Yolanda
TechNet Community Support

Bold 9900 Internet email account setup

I've look at a lot of post on this subject but no luck.
I have just taken delivery of a Bold 9900 and put in my EE sim (UK). Out of the box phone upgraded to 7.1 Bundle 2061 and everything seemed to go OK.
Phone, texts, wifi, browser all work fine.
Trying to get it to link to my hotmail account and no luck.
Setup - Email Accounts - just asks me for enterprise account details which I don't have.
Go into email icon and select options, email account management, get the message "unable to open email set-up application. Contact service provider" which I did an dthey said its a BBerry problem. (helpful)
Tried to go to www.blackberry.com/integrate and mobile.blackberry/com/integrate as I've seen in a few logs and I see nothing pointing me towards Communications which I think is what I'm meant to be looking for.
Bit lost now. Any help would be appreciated.

Hi and Welcome to the Community!
harrisme wrote:
Contact service provider" which I did an dthey said its a BBerry problem. (helpful)
Sorry to tell you, but they fobbed you off. Refer:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Regardless of if the problem is with EE (which I suspect) or with BB, EE remains your sole channel for formal support on the matter. If they cannot resolve it, then they must escalate formally to BB via channels to which only they have access. Consider -- you pay EE for all of your services, you pay BB directly nothing at all. EE is responsible for all of your service delivery, and all of your formal support, even if that means they need to escalate to BB to resolve your issue.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Setup email account

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