Setup for bb Torch is asking for a password, I don't have one

I need to reset an existing email and setup is now asking me to login with a user name and password, this has not been the case in the past on my phone. I do not have a password enabled on my phone.
It will give a forgotten password option and asks for a username. No matter what email address I give it tells me the password was sucessfully sent to my blackberry, but it does not apear in any of my email addresses.
Why is this happening and better yet how to I solve it?/
I have shut off the phone; taken out the sim card and battery and started back up and that doesn't change it either.
Help!

I got tired of waiting for you and your response is still not the answer. I called ATT they transferred me to blackberry who transferring me back to blackberry techinical support at ATT, left me on hold for a very long time and disconnected me. Finally got in touch with ATT techinical support and they SOLVED the issue!!!!
What must have occured is that in the updating of the software over time for BB is that they require a password for the phone, since I never established a password for my phone the only way for me to fix the issue was for them to establish a password for me.
For other frustrated blackberry users when needing to change settings on exisiting email and you run into a required password, call your carrier and their technichal support can get you up and running with a password.

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