Setup new iphone 5 outlook synch

tring to setup a new iphone 5 and synch outlook from a pc over air - email works fine but cant synch calendar and contacts?

Hello NMHitch,
Congratulations on your new iPhone 5!  Having your contacts and calendar on your new phone is certainly important.  I found an article about troubleshooting syncing over Wi-Fi with iTunes that may help:
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/TS4062
If you are still having trouble after using the steps in that article, you may want to try the article listed below.  It refers to syncing using the USB, but should work for Wi-Fi syncing through iTunes as well:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
I hope this helps! 
Best,
Sheila M.

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