Setup problem, Non-responsive
Just bought a brand new MacBook Pro, took it out the box, switched it on - got through the "Select a Language" part; easy enough. Then came, 'Select a County'. I pressed the return key - nothing, moved the cursor to the 'next' arrow - nothing. All I get is a "bong" sound when I make my selection. I even went as far to select a different country, and nope nothing. Could my new shiny MacBook be defective? Or am I doing something wrong?? :(
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
Similar Messages
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Ipod touch 4th display problem - Non-responsive
Good afternoon.
iPod touch 4th Gen is non-responsive to the screen. Will display "slide to unlock" but is unresponsive to touch. Screen also has vertical and horizontal lines which appear all the way across the screen. Interestingly the siri will come on if you push the button. In other words siri works, the display shows full charge and directional arrow. It would appear that the screen is non-responsive and displaying these lines but the underlying operations are fine. Siri will answer a question. Of course I've reset and also restored everything to factory settings and latest software updates. I don't have any software on the iPod that wasn't from the iTunes store. BTW, there's been no trauma to the screen or case. I'm beyond 90 days from purchase, but under one year of ownership.
Any ideas? Thank you.If you restored as new and the problem persists then you have a hardware problem. If you have had it for less than a year it is in warranty so take it to an Apple Store and have the iPod replaced.
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For two weeks I have tried to use your automatic download of the latest version 4.0.1. It would sit there telling me it is trying to connect to the download computer for hours, several times overnight. Then, it became non-responsive and error messages were sent to Microsoft who directed me to your download site. After downloading your latest version several times, the new page would open. After selecting a bookmarked site, it would open (sometimes only partially) but when I tried to scroll down, it would freeze up and become non-responsive, again prompting error messages to Microsoft. They must be getting a kick out of this. I'm running a Gateway 7200S desktop with Microsoft XP and Intel single range Pentium 4 processor. I have been using your Mozilla Firefox as my default browser for several years with much satisfaction. Unfortunately, whatever upgrades were made have rendered it useless for me.
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
Safari is non-responsive after intitial start up. Before it can load the homepage (google), it will hang and give a perpetual pinwheel until I force quit the program. Safari works in temporary user account but not in my primary user account. I have reinstalled osx via the command-r upon start up and the problem still persists. Any suggestions on how to reinstall or repair safari?
Thanks for thinking about my problem. I've already experimented with creating a new user, a co-administrator. The programs don't crash when that account is running, just as they don't crash when the guest-user's account runs. So it seems that the problem is limited to the default user's account, which is the one that was running when I installed the updates to the OS and the firmware. Another clue is that the programs that crash as soon as they are launched are *probably* the ones that were open at that time in that account. Yet deleting Saved Application States does not keep the programs from crashing when next launched.
So the mystery continues, but these additional facts will help with the diagnosis, I hope.
Thanks again for your suggestion.
Gordon -
Since updating to Firefox 13 it not only runs slow but hangs and becomes non-responsive on all different websites. I was told that the most recent Flash update was known to be incompatible with Ffx 13, so down-dated Flash and uninstalled non-essential plugins - which definitely helped, but has not fixed the problem.
I haven't even been able to try the other potential fixes I've found on the Support site (adding into my computer's safe settings in case of firewall issue or creating a new profile) because Firefox won't work long enough for me to access them. At this point, shouldn't I just down-date to the last version of Firefox??All of a sudden firefox has become unstable - its hanging on the NYTIMEs website. I've done done everything - uninstalled, reinstalled, removed all add-ons, used default themes, reset firefox. Some serious problem here - I had to switch back to IE9. (Version 16.0.1 Firefox running under Windows 7)
Oh by the way, I'm having the same problem on different computers all of which are running the latest firefox under Windows 7 -
I have had problems with firefox crashing for the last three month. I have updated to the latest version with the crash protection. Now the flash player crashes about every 20 minutes or so. On your blog page you state that I will get the crash page when the plugin has been non-responsive for 45 seconds well with mine the games are going along just fine then wham crash page. Flash player was responding and you gave me crash report anyway. What's up???? Flash player is crashing within seconds not 45 seconds!!!!!!!!!!!!!!!!! Your check plugin page always states that my plugins are UP TO DATE!!!!!
== This happened ==
Every time Firefox opened
== three months ago and getting worse with every upgrade you send!!!!!!!!!!!!!!!!!!!!!!!'''''"I have had problems with firefox crashing for the last three month."'''''
You need to investigate the cause of your crashes that started prior to the release of the first Firefox version that offered crash protection, version 3.6.4, released in mid to late June 2010; that is just over one month ago.
<u>'''The crash protection feature does not prevent a plugin from crashing, it prevents the whole Firefox browser from crashing because of a crashing plugin; only the tab with the crashing plugin crashes.'''</u>
For information about report plugin crashes see: http://support.mozilla.com/en-US/kb/Plugin+crash+reports
You need to post the crash Report IDs for the crashes occurring over the last 3 months. To do so, type '''about:crashes''' in the URL/location/address bar, then copy and paste the Report IDs (only) into your reply. See: http://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
In addition, please do the following. Type '''about:support''' in the URL/location/address bar, on the screen presented, click "Copy all to Clipboard" and paste that into your reply. -
During update, error occured and Itunes became non-responsive and shut down. My Itouch is now locked in the itunes update screen and is no longer identified by my computer. How do I fix this problem?
Try this:
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
DFU Mode
Open iTunes and Connect the iPhone to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPhone in Recovery Mode...
The Phone Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
Can anyone help me on this one? I got my IPAD 2 in June 2011. It never gave problems until a few days ago. It began to "hang", becoming non-responsive to all buttons. Then just yesterday morning, it went totally black. The display no longer displays. The Battery was charged 96%. I tried the power adapter, but had the same result. I tried the resetting, holding the two buttons for 10 seconds or more but no result. I have already restored it to the factory setting,(via my PC) and put back my apps etc. But after all this I still cannot see anything on the screen.
I know it is still working, because from time to timer I hear the message alerts, and other sounds.
Waht is the likely solution?Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281 -
Constant script errors and non-responsive
I receive constant script errors and non-responsive errors using Firefox, as do many of my friends. I am using Facebook and Mafia Wars by Zynga
Here is an example of one:
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: http://www.facebook.com/profile.php?id=508888121:7
I have tried the instructions on this page
http://support.mozilla.com/en-US/kb/Warning+Unresponsive+script?s=script+errors&as=s
however, I get an error message when I try to access Config and enter:
Navigation to the webpage was cancelled
Please help fix this or I'm going to have to use a different browser and I like Firefox better than the other options.
Thank you.Thank you Jeff for your response. However, that question is 1 year old and I no longer have that problem. I hope that your answer will help others.
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This is an intermittent problem that seems to become worse as I continue a session in Yahoo email. I suddenly can't scroll, continue typing an email, or even switch to another site. A message window pops up that says a non-responsive script is running in the background and lists one of at least two different Yahoo mail client addresses at the bottom of the message. Sometimes responding to the message results in nothing but subsequent messages saying the same thing. The only thing I can do is close Firefox and open IE to continue with my emails. I don't remember the specific URLs.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
Non-responsive filters in Query Designer
Good afternoon all,
We have upgraded to version 7 but are still using the 3x version for reporting.
We have noted that within the query designer when trying to place filters on certain characteristics e.g Wage Type, Pay Scale Group the report hangs for a long time before bringing back any values for selection. This only seems to be happening within the query designer, when the query is executed we are able to filter on variables with ease, yet these same objects within designer are non responsive.
I've searched on here and for any relevant notes but with no joy, any ideas?
I should also say that also after upgrade we had issues when selecting on these characteristics within the selection screen when running these queries and solved it by changing the Provider Specific Properties Query Exec Filter to Value M Values in Master Data table.Hello,
We have exactly the same problem. We also upgraded to 7.0 but are using 3.x functionality. Did you solve this problem?
Kind regards,
Bernd Evers -
Cusrsor Freezes up and is non responsive- Solution?
I am using a mouse with my newly purchase C2D MBP and still from time to time, getting the non responsive frozen cursor. As far as I can tell, there appears to be no rhyme or reason to this. This is my second computer. First there was an odd low pitch beeping sound coming from the left side near speaker as well as the non responsive frozen cursor. Exchanged the computer for exact same model I have now. No longer have the beep but noticing lately there is still the non responsive frozen cursor problem I had with the original one. The Apple solution as far as disabling track pad really has no relavelance to the problem I am experiencing with my computer as well as I see from others in this discussion. I'm not sure what to do at this point. Any suggestions?
Macbook Pro C2D MBP Mac OS X (10.4.8)1. Try unplugging the mouse and plugging it back it when it freezes.
2. Note the exact time if freezes and check your system logs in your Console application for clues.
3. Boot from your system install DVD, play around with the mouse awhile and see if you can get it to freeze. This will help determine if it's software or hardware related.
4. You could have some bad sectors on your hard drive. Back it up and do a "Zero all data" reformat. Then clone everything back.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
An Apple User Group -
My ipad2 is non responsive to touch. I have updated the software using ITunes and have restored the device to factory setting and it still does not resonse. Has anyone had this problem? What do you suggest?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
i have an i pod touch which appears to be frozen it has multicoloured vertical lines on the screen and is non responsive has anyone had the same probs
If that does not work:
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I researched the net and a lot of people are having the same problem, but did not find answers.
1. I turn on the PC and experience very slow to open firefox.
2. Then a field pops up "Non-responsive script may be what is slowing down your computer". There is computer language written in the field. In this field are 2 small fields to click on: "continue" or "stop script". I can click on stop or continue numerous times and no reaction. Then I click on close no reaction. Then finally it goes away only to pop back up as many as 6 or 7 times. It can occasionally take as long as 20 min. to open the browser. Other times the computer is just slowed down.
3. There appears to be no pattern as to when this "non-responsive script" field can appear. Even when I first turn on the PC and have not opened the browser yet it can appear in the upper left hand corner of the screen.
4. Any suggestions or help you could provide would be appreciated.I researched the net and a lot of people are having the same problem, but did not find answers.
1. I turn on the PC and experience very slow to open firefox.
2. Then a field pops up "Non-responsive script may be what is slowing down your computer". There is computer language written in the field. In this field are 2 small fields to click on: "continue" or "stop script". I can click on stop or continue numerous times and no reaction. Then I click on close no reaction. Then finally it goes away only to pop back up as many as 6 or 7 times. It can occasionally take as long as 20 min. to open the browser. Other times the computer is just slowed down.
3. There appears to be no pattern as to when this "non-responsive script" field can appear. Even when I first turn on the PC and have not opened the browser yet it can appear in the upper left hand corner of the screen.
4. Any suggestions or help you could provide would be appreciated.
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