Several "default" applications are missing from my new hard drive. Can I retrieve them somehow?

My 4-year-old Mac Hard drive got screwed up so I got a new hard drive, and when i got it back, Garageband and Iphoto were missing. Is this normal or did the apple guys make a mistake?

Do you have the original Install Disc, or any iLife Disc(s)?
Often Apple will replace the OS with a later one, was 10.6.x originally your OS?

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Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
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Thank you for using Apple Support Communities.
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My computer needed a new hard drive and I upgraded from Win Vista Home Premium to Windows 7 Home Premium.
I am trying to get my Playlists back for my iTunes in my "Administrator" user account, after reinstalling iTunes and putting my music libraries back onto my computer.
(I had installed 32-bit Win7 OS myself, computer worked OK for about 1 day, then would not boot up; I took computer to shop, they said I needed new Hard Drive, and I gave them my new Win7 OS computer disks)
I am confused over whether I have 32-bit OS or 64-bit OS. They recommended installing 32-bit OS, I agreed, and believed that I had 32-bit OS installed; however, Computer / System Properties state "System type: 64-bit Operating System"
Prior to my installing Win7, I backed up the following onto my Western Digital "My Passport Essential Portable Hard Drive:"
("My Administrative Account"): Users / Owner / My Music
and
("My User Account"): Users / Yank / My Music
My "Administrative" and "User" user accounts contain different songs in iTunes.
If helpful, I could describe what is in each of these 2 backed-up music folders.
To get started, I copied both my "Owner" and "Yank" user folders in the C: User folder; however now I have "Owner," "Yank," and "Yank.Owner-Toshiba" folders in the C: User folder. I think I did this by creating a new Yank user account by creating a new account, not by my copying a folder into C: User folder. The Owner folder has a picture of a lock on the folder icon.
Because I had trouble merging My Music folders in the Owner folder, and I was confused, I copied everything that was in the Owner folder into a new folder in the Owner folder, "NEW OWNER FOLDER." I also copied my Owner Music folder into several places in my Users / Owner folder.
I also ended up changing the "iTunes Media folder location" several times, using iTunes "Edit / Preferences / Advanced tab / change "iTunes Media folder location". When I chose "Reset," it shows "C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes\iTunes Media"
I've also played around with "Edit / Preferences / Advanced tab / 'Keep iTunes Media folder organized' "
When I open my iTunes, I have no playlists.
However, when I went to my "Yank" user account and opened iTunes for the first time, the playlists associated with that account were visible.
How do I get my playlists back on my Administrative Account, which is my main song collection and had many, many playlists?
Thank you.

YAY!
I didn't try shift-start of iTunes, but I DID GET MY PLAYLISTS BACK BY FOLLOWING YOUR OTHER ADVICE:
I went to my external hard drive, went to my backup at Users / Owner / My Music / iTunes / and searched for library.itl
Four files with that name were found, with different dates.
I chose the most recent, dated just a few days before I made my backup to the external hard drive.
I copied it to my computer's hard drive into the following location:
C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes
which overwrote the file which was located there.
When I opened iTunes, ALL MY WONDERFUL PLAYLISTS WERE THERE!
THANK YOU SO MUCH FOR SOLVING THIS FOR ME!
CAN YOU IMAGINE HOW DISAPPOINTED I FELT WHEN I BELIEVED THAT I HAD LOST ALL OF THE PLAYLISTS WHICH I HAD CREATED OVER THE YEARS? Many of my playlists were composed of whole albums whose songs I had added to iTunes.
THANK YOU AGAIN SO MUCH!

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You can install directly, assuming the disk is newer than your computer and not designed for a different Mac, but doing so won't install iLife.
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My movies are type MPEG-2
I can't import my movies to work on them. They are coming from a external hard drive, not directly from the camera, its type mpeg-2 (.mts)
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1. Is your external HD connected by firewire?
2. mpeg2 is the final compressed delivery format of a DVD, not intended for editing, and iMovie cannot handle such files, so you need to convert them first:
For that you need mpegStreamclip:
http://www.apple.com/downloads/macosx/video/mpegstreamclip.html
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After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

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Is this is a new iPhone that had never been synced with iTunes on any computer - the first time this iPhone was connected to iTunes on this computer which has been used to sync with another iPhone or iOS device?
The first time a new iPhone is connected to iTunes on a computer that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device, or set up the iPhone as a new iPhone.
If you choose the former, the Camera Roll on the new iPhone is replaced with the Camera Roll contents included with the backup for the other iPhone or iOS device.
Syncing with iTunes alone does not touch the iPhone's Camera Roll.

After an initial sync my iphone photos are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

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taylorumbc wrote:
I sync my iPhone, which has plenty of space for all my songs. When I look at my phone later, there are songs with the damned download icon. Why?
because they have not been **** well downloaded to your iPhone and Setttings > Music has Show all music turned on...
Why can't I download them properly to my phone?
Are they selected to sync in iTunes?

Is it normal for files to go missing from an external hard drive?

I've posted about this issue before but for slightly different reasons. I'm about to buy a new hard drive (the old one is full), probably I'll go for the exact same model, and I want to know if the problem I had described here has happened to Mac users.
I use a Retina MBP with OS X 10.8.4 that also runs Windows 8 on boot camp. At the same time I have an Acer Aspire and what I used to do is download movies onto my external drive with my MBP in Mac - I would also rename the files in Mac - and then connect the drive to my Acer so I could access the movies there.
One day I noticed that some of the files, after I had renamed and moved them to a new folder on the same partition, had gone missing. As I described in my old thread, it was a weird problem because those "missing" files would appear in Windows but not in Mac. But even in Windows when you could see the folders, they were all corrupted as the system indicated to me - the folders couldn't be accessed and the movies wouldn't play.
Thankfully I haven't had this issue again but then I haven't dared to move any of my movies to a new folder either. Not since that incident. I'm pretty sure that I wouldn't have lost those movies and had them corrupted if I had kept them in their original location. Is it normal for files to go missing or be corrupted when you move them back and forth, especially when you use an external drive with one OS (Mac) and then switch to another (Windows)? I've always wondered if this was an issue. I never formatted the drive when I got it, I just plugged it in and used it. That was before I bought my MBP.
I also was unable to delete those corrupted files/folders. Windows wouldn't let me and in Mac, they didn't even show up. I solved this eventually by using Disk Utility to repair the drive.
Now I'm fine with letting my files stay put if that's what it takes to keep them safe and secure, but I'd be more comfortable if I can understand what went wrong all those months ago.
The hard drive I have is this one from Samsung.

Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the iTunes Library.itl file in the moved iTunes folder.
If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
Longer answers if for any reason you do not think all library files are inside your iTunes folder (changed preferences settings at some point):
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
2011 ilounge article: Transferring your iTunes library - http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/ - An article with good background information (similar to the links above), particularly if you are not sure your media files are all grouped for quick answer above. Unfortunately under the single term "transferring library" it describes two very different moves; relocating just your media (not really transferring your library and not recommended unless you really need this configuration), and relocating media+database (really your whole "library"). Make sure you understand the difference before electing to move only media.

I have a new hard drive, can I pull my contacts and ical from my iphone?

I have a new hard drive and I would like to pull my ical and contacts from my iphone to replace what I lost but when I sync my phone it doesn't bring the data onto my computer and if I choose sync calendar and contacts it seems to want to erase the phone and replace with the blank computer data. Any ideas?

If you are running OSX Lion and iOS 5, you can sync via iCloud.
What versions of OSX and iOS are you running?

If I install new hard drive can I still restore from time machine?

I'm planning on updating the hard drive in my macbook to a 320gb drive. I currently have a drive with around 120gb of space. I know there are programs available to back up the entire hard drive. But, I've been having issue with my computer lately and I would rather just start over and just back up microsoft office because I don't have the key anymore and my iTunes library. Can I do all this from just my Time Machine back-ups and reinstall everything else? Or is the best way to make a bootable back up to my new drive and then install the hardware in my mac book.
Message was edited by: dsheppard20

I did this just a few weeks ago. I replaced my 80g hd with a 320g hd. I used time machine to backup my computer. All I had to do was swap hard drives. Use the install dvd to start computer. i then used disk utility to properly format the new hard drive (mac journaled). Then I used the restore option. That was all I had to do. Everything from my old hard drive was put on my new one in about one hour. Time Machine backs up your entire hard drive unless you excluded anything. So you can have a clean install of everything just the way it was on your old hard drive just by using Time Machine.

Do I need a new hard drive & can I use Leopard?

I have a PowerBook G4 17" 1.5Ghz with OS X 10.3.9 on the original 80GB hard drive, I've been getting a lot of problems with the computer acting very slowly and getting 'hung up' with the color wheel spinning endlessly, during which nothing responds, I can't force quit, the only thing I can do is force a shut by holding down the power key. Sometimes it takes a long time to start up. I've tried re-installing the OS but still the same problems. I ran the Apple Hardware Test which gave this error code "2STF/4/3:ATA-100 ata-6-MASTER".
Does this all mean that my hard drive is going down and I need a new one?
Can I use any size hard drive e.g. a 250GB one?
Also - If I put a new hard drive in can I then install Leopard?
All info received with many thanks.

Welcome to the Apple discussions.
That code means there are problems with your hard drive. If you look at Disk utility (on your hard disk in applications/utilities) you may see that the S.M.A.R.T. status shows a problem. Or if you have SMARTreporter installed, it may not be green.
You can certainly use up to a 160GB hard drive. There was a discussion recently suggesting a BIOS (basic input output services) limit to 160GB ... I don't know if that's real or not.
If you do replace your hard drive, you might consider the slight price premium for a 7200rpm drive. You'll appreciate the extra snapiness in response time. And yes, you can install Leopard on it. After installing the new hard drive, boot from the DVD drive and use disk utility to format the hard drive in mac os extended (journaled) format. Then you can install Leopard.

Blank new hard drive can't install OS

I replaced a hard drive in my 2010 Mac mini. The hard drive was formatted as a boot drive before I installed it. The drive had no operating system or files on it, I just used a formatting that allows it to be a bootable drive. I thought I would be able to boot from the installation DVD and install everything fresh without doing any pre-loading of existing software from my original set up. That was half of the point when installing a new drive, to have a fresh system in addition to going from a 7200rpm hard drive to a SSD.
When I turn on the computer I get a folder with a question mark. The install CD that came with the Mac mini is rejected no matter what I try. I cannot insert it before starting the computer and I cannot insert it once it is starting or has started without the disc being spit back out. The only keyboard shortcut that does anything is Option which produces the Airport icon and a drop down menu of signals in the area.
The disc is for OS X 10.6 Snow Leopard. It is the original computer-specific installation disc that came with this Mac mini.
I could put the original hard drive back in, write off the day as typical unexpected computer horse manure and try not to kill myself.
I am hoping there is a remedy that advances this situation forward towards a solution.
Any ideas?

The only remedy is to get a working optical drive so you can install OS X. The one in the computer has apparently gone south.
Clean Install of Snow Leopard
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Several "default" applications are missing from my new hard drive. Can I retrieve them somehow?

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