Several white spots in the middle of the display, please help!
Hello!
I've already searched through the discussions and found some people with similiar display issues. But I just had to post this question because I'm panicing.
I turned on my MacBook Pro 1.83 (It's from July '06) today just to notice a white spot at the right center of the display. At first I thought it was just some smear from a fingertipp, but it wouldn't go away. So I changed my wallpaper from the colourful one I have to a solid light grey default wallpaper.
Then I noticed that I have 6 ! spots all forming a circle in the middle of the screen.
I've been treating my MacBook Pro like a baby and mostly at home. Right now I'm using it exclusively at home because it's now semester break for my University. So it wasn't moved. Just sitting on my desk.
Does anybody know if Apple will repair this? I'm still in the first year, obviously and have bought the Care Protection Plan. So I have 3 years.
Some of the people here and on the net seem to have theirs repaired under warranty. But with display, you never know what they'll say.
Any help and answers appreciated!
Greetings from Germany.
MacBook White 1,83 Ghz Mac OS X (10.4.7) Early model from July '06
I have now spoken to a local store which does repairs for Apple here.
(Funny thing: in Germany you can't send the Notebooks back to Apple for repairs anymore. You have to go to a Service Provider, which could be a problem outside of big cities.)
He's says it's a known problem which will be covered by the warranty:
so if this happen to any of you, don't panic like me: Apple will repair it.
Now I hope my replacement screen won't have any pixel failures.
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A few months ago, my iBook's screen appears to have developed a "bright spot" closer to the middle of the screen. This bright spot appears to be a vertical line that vaguely resembles an exclamation mark. It's definitely not a group of dead or stuck pixels, but it's looks a lot like the "white spots" that some early 15" Aluminum Powerbooks had, maybe not as intense: http://www.apple.com/support/powerbook/displayprogram/
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My question here is: Is my iBook’s screen eligible for replacement in the first place? If it is, how am I supposed to deal with the local Apple Service Center?
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Welcome to Apple Discussions
I don't know if it will be covered by Apple's One (1) Year Limited Warranty. It says,
"Apple or its Apple Authorized Service Providers will provide warranty service on products that are tendered or presented for service during the Warranty Period, as permitted by law. If the product is portable, meaning that it can operate independently without a power cord, you may obtain warranty service worldwide. However, service will be limited to the options available in the country where service is requested."
You may want to call Apple and see what an Apple representative says.
Jon
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