Severe problem or bug of battery of lumia 820

I bought a new battery for my lumia 820, so that when one is out of power, I could switch it to another......
however, when I switch to another, it is always show me the percentage of previous battery!,!!!
so........ when one is no power, another also cannot turn it on!!, ! what's wrong with system?!?!?.???
Solved!
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strange behaviour indeed. first time that i've heard this issue reported. well, it is never recommended to let your phone battery run out, as part of good general battery use practices, so perhaps try replacing the battery with the spare when the battery life is still at 10 or 15%. i agree that the phone shouldn't make errors in reporting the new battery as having no juice.
have you also ensured that you have all the latest Nokia system app updates installed from the Store? and possibly try performing a soft reset (pressing the volume down and power buttons together until the phone vibrates).

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Want spare battery for lumia 820

I reside in Australia and I want to get a extra battery for my Lumia 820.
can someone tell me how & where
thx

Certainly doesn't help when not listed here: https://nokia.mobilefulfilment.com.au/BuyAccessories.aspx
Don't know how much this company charges to ship to Australia: http://www.wirelessground.com/nokia-battery-lumia-820-bp-5t.html
Happy to have helped forum in a small way with a Support Ratio = 37.0

Lumia 820 - battery reserves

Hello,
after two replies from the Customer Service I decided to ask if the Community has the same problem as I.
My phone is Lumia 820. Works fine, no problems. The battery lasts for approximately 1.5 day (ypu can say not bad - ok). BUT - after the battery runs out, the telephone switches off (automaticly due to low battery), when I try to switch it on, there is a red battery blinking sign - ok. But If I wait four hours (without touching the phone) the phone not only will switch on but the battery shows bettween 20%-50% and - what is very weird - it is sufficient for the whole day of normal work (phone calls).
Can anybody check this issue?
Regards,
Tomasz

Yes, I've done tests on the newest software. I've also done "reset to factory defaults" few times.
It was also done by the Customer Service (twice) - the first time they checked only battery and software and said everything is ok (they've held the phone for two days), second time I've described them what they should do (Charge the phone to full, insert sim card, wait until the battery runs out and phone switches off, wait couple of hours (4) and switch on, repeat the test) - they have held the phone for two weeks and said no fault.
It's also weird to me, as the phone, apart of that, works fine.
A moment ago I've performed the soft reset as you said - I switched the phone off, held both buttons, the phone vibrated, waited a second, switched the phone on. Before the reset battery showed 21%, after the reset now shows 61%.
Is this a problem with: the battery, the software or the phone?
None of my friends has such a phone, so can anybody perform the test?

Here are some extremely severe problem of lumia

There are several severe problems have not solved by nokia. One of these important things mentioned by customers was "Data Sense". This is an important feature for all of the customers, to know how much data they used. In addition, there is a link talked about that
http://discussions.nokia.com/t5/Nokia-Lumia/How-can-i-get-Data-Sense-or-Nokia-counter-from-WP8-Store...
said the problem has been solved. However, there is no solution.
Some one just said it is depending on carrier and nokia take no responsibility for that... Why Nokia hold this attitude to your customer? Are there any solution you can give us? The store even has no similar software for that.
I don't want to mention there are so much functions are locked, and we have no choice to do it by ourselves. Could I change the system to other countries to solve those problems? or give us a schedule but NOT "later" or "at the end of year" how and when this company unlock those functions for their nokia follower

You think it's important to 99% of Windows Phone users but seeing how this issue is hardly ever brought up and generally if it does the same bunch pops in to comment it's more likely to be a single digit number if that.
Would data monitoring be useful? certainly, especially where unlimited or affordable large data plans are rare.
Is it a dealbreaker? hardly, at least not in general.
Do I think Nokia should provide the previously available tool for WP8? Yes they should
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

After update, several problems (battery, factory recovery, Message icon)

After Froyo update, I found out several problems.
1) Battery.
It drains two times faster than before. My one does. My wife's one is worst (maybe 3-4 times faster and also the phone is hotter than mine).
2) Factory Recovery option
I could not find any factory recovery button from mine and wife's.
3) "Message" icon
My one has no "Message" icon. It has just three icons "Pone/Contacts/Applications" at the bottom of the screen.
But my wife's has all four icons "Phone/Contacts/Message/Applications"
I don't know how to correct these.

It sounds like most of your issues can be found by doing a factory restore on the phone. Settings>privacy>factory data reset. The icons are customizable. Press icon to bring up all icons. Touch and hold on the icon you want on the main screen. You can touch and hold on a blank spot on home screen to add a widget.
As for battery issues, the issue has been escalated to Samsung, and we are working with them to get a resolution as quickly as possible.
Let us know if that helps out!

Discovered cause of Battery Drain lumia 920/820

Hi,
I just registered to tell you following:
I discovered the culprit that is responsible for the "semi random" battery drain.
@Home my Lumia 820 "shines" with a good battery life.
@Work:
- without any additional Installed app
- no active background task (except standard entries: "extras+info" and Nokia Music)
- every (backround)sync disabled (mail, also xbox, music.....)
- display low
- disabled location service
- closing all apps with multiple clicks on back-button
- uninstalled skype
- disabled apps @ lockscreen
- battery saver on
- backup disabled
- nfc disabled
- microsoft account sync only 1x per day
- disabled roaming (my provider is a roaming monster :-) roams into networks of other providers).
- 2x fully discharged + fully charged + 12 hours on powersupply
- and every other suggested energysave option/action i could find on internet and here in forum -> except hardreset
With all above mentioned methods the battery still gets/got literally eaten away at work in IDLE.
I had it next to me with monitor off. Only checked once per hour and it died in ~8-11 hours. No call no message no nothing.
I was curious why it only happens at work: The difference of the network coverage is, that at home it is far more inferior. I have to search for a spot in my house where i can use it for calling somebody.
So Internet is not even an option (also no HSPA+ coverage throughout the village). Normally you would have less battery life at places with less connectivity. But not in that case.
I investigated further: on the way to work I use it for surfing ~50min - 1hour -> there i loose 7-9% of my battery. (very good result for driving with car => many connection losses)
As soon as I reach the city where the Lumia reaches the HSPA+ network it begins to drain veery fast.
HSPA+ needs much more power than UMTS and I guess normal HSPA!
I compared the behaviour with the Samsung Galaxy S3 (colleague's phone) and noticed a small but profound difference:
After you "wake" the S3 from idle it will show on the screen, that it uses UMTS and not HSPA/HSPA+... as soon as you start surfing or start an app that connects to the internet the S3 switches immediately to HSPA+. After a little time the Samsung switches back to UMTS.
The lumia behaves differently: It detects HSPA+ and uses it. Also in idle!?
I followed this obvious lead and wanted to disable HSPA/HSPA+ -> unfortunately it only lets you disable 3g as a whole (UMTS/HSPA) so I switched to 2G only.
While I am writing this my L820 is unplugged 6hours now and
after much heavier use than normal (mailing, surfing with 3g while driving 45min home [which dropped the charging-level multiple times faster than gaming!], 1h gaming, 10 minutes calling)
the remaining battery life is at 70% with estimated time remaining: 1day 7hours left (after writing the whole story it went up to 2days 4hours with 69%... but i guess thats because its idleing).
This behaviour is also the explanation why some people are affected and some aren't.
Summary of change: from initially 8hours idle and not even touching the phone -> to finally using it now with 70% after 6hours with 1day 7hours time remaining.
Additional info: I live in Austria (Europe; no kangaroos ;-)) --> so I have a Lumia 820 with the german firmware without the update, which was released in USA and Canada:
Revision: 1232.2109.1242.1001
So please implement a similar function like the Samsung S3 ... or just as a start: let us manually turn off UMTS, HSPA and HSPA+ separately! Surfing with 2g is no fun.
Sorry for the extensive and long story/facts ;-)
Regards
V4mp

I can confirm that my battery drain problem is related to LTE on my US Lumia 920, at home where signal is weak I get fantastic battery life, less than 2% drain an hour, lasts for well over a day with moderate usage. My work however is located in an LTE zone and as soon as I enter this area battery life becomes catastrophically bad, several times the phone has died on me before my shift even ends. Something like 15% drain per hour, sometimes worse., I pick up my phone and even though it has been completely idle for hours it is a bit warm to the touch. I have no idea what it is doing when it is just sitting there.
Trust me, I have tried all the tips from all the other users, none have worked. This is not a problem with background applications or some feature being switched on, I have tested this phone running bare bones no apps or a fully day on "battery saver" mode which seems to make no difference, the problem persists. The only way I can make it through the workday is if I put my phone into Airplane Mode, the drain then completely stops, again at less than 2% an hour.
I am amazingly frustrated by all this, my Lumia 900 never had this problem with LTE, I almost never gave the battery a second thought with my 900, but with the 920 I am constantly worried about being stuck with a dead phone, I have almost no apps installed on the phone because I am afraid of any additional drain on the battery. I have to put my phone in Airplane Mode if I plan on spending more than an hour in the civilized world, I am so unhappy with my experience and I really miss my Lumia 900. I really wish Nokia would acknowledge that this a problem with some 920 handsets, and it is a problem, we are all not suffering from some sort of mass delusion. I have spent weeks troubleshooting and trying to find the cause. I really don't know what to do at this point.

Volume & Back Button Bug Lumia 820

Hi all,
I bought my wife a Nokia Lumia 820 about 2 months ago and up until now she's been extremely pleased and impressed with it. However yesterday she encountered a weird bug which we cannot fix.
Am not sure how she managed it, but the volume display now remains visible always at the top of the phone display and volume is set to 0 and cannot be changed. In addition the back arrow (bottom left) no longer works in any app as it now just tries to close the volume display in the header.
I see a number of people have reported issues with low volume but I could not find anyone else who has the same specific issue with the volume display always showing.
Steps taken to try and resolve this:
Rebooted phone (holding power and volume down)
Backed up the app data etc and did a factory reset
Removed the battery and rebooted
Ensured that the phone had the latest updates
After the first reboot the display did seem to resolve itself until I then clicked on the volume controls on the side of the phone. This then caused the volume to go straight down to 0 and then the display stuck and had the same problem again.
Also on some of my attempts to reboot the phone, a white exclamation mark showed up after the reboot and the phone was frozen so only way to try and get past this again was to reboot again and again until it disappeared.
Something is obviously wrong but am not sure whether it's a software glitch or an issue wiht the handset.
Can someone help shed some light on this else I'm going to get a lot of earache from the wife soon?
Thanks a lot, Matt

We have 3 Lumia 820 and one of the handsets behaved like you folks describing..
Did some resets, soft or hard, cant remember,but finally gave the handset to the shop and they sent in in for a reflash by Nokia.
Working without this issue after that and for about 4 weeks now so, reflash it...
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Lumia 820 moving battery

Hello all. I got my Lumia 820 last wedesday. when I use the device I can feel the battery moving inside. This is really annoying. I went back to retailer who opened a new unit and to our surprise the same problem is there. Eventhough the device is working fine so far but I am really disappointed with this battery issue which does not affect the operation of the device but it is really a let down.
I went to the nokia care center when one of the employees suggested to put a sticker on the battery in order to hold it still. I was furious with his answer and told him that I did not buy a brand new phone to put a sticker to hold the battery from moving. Then he went inside and spoke to his supervisor and his reply was shocking "my supervisor told me that a moving battery inside the device is a NORMAL thing"
I really disapointed and unhappy with the phone and care center, and I regret buying it
Solved!
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Hi, my experience agrees with the original poster.
We unboxed a brand new Lumia 820 yesterday and the battery is definitely loose.You can actually hear it clunking around inside the chassis.
You do not need to shake it hard: imagine picking up a box of matches and wanting to know if there are any inside: give it a little shake back and forward. That's all you need to feel the clunking quite clearly. It feels badly engineered, or like someone has installed a cheapo replacement battery which doesn't quite fit.
There are several reports about this on the web, for instance http://forums.wpcentral.com/nokia-lumia-820/202508-loose-battery.html
I'd guess this is because they needed to leave some room for the optional wireless charging stuff, but I'm just guessing. If that's the reason, then it's not an excuse. If the recommended fix is for customers to insert some kind of sticker to stop the rattling on a brand new device, then I'm really qute disappointed. I would expect better build quality from Nokia.

Lumia 820 / battery drain while charging

I have the Lumia 820 with the Navigon navigation app installed. I went on a trip this past weekend and noticed a strange battery drain while driving to my destination. The drive was a little over 2 hours and I was charging the phone the whole time. I figured I would test it on the drive home. I charged the phone completely before starting the drive home. I was camping so I had to use the lighter jack in the car which is always on and charged the phone from less then 10% to 100% overnight. Again the drive was a little over 2 hours, had the Navigon app open and running the whole time and the phone was plugged into the lighter and the charging icon was registering a charge the whole time. The only other thing running was cellular data. NFC, Bluetooth, Wifi, Nokia Drive, all off. When I arrived home the phone was at 45% and was very hot.
I upgraded from the Samsung Focus and using the Navigon app in the same car never ever had less power when I I ended a trip to when I started a trip. I use the Navigon app all time so this is a real issue. I am also going to post this on the Navigon website.
Any help would be greatly appreciated.
Thank you
Solved!
Go to Solution.

I didn't have any problem with charging the phone, but I have another problem with the battery, I noticed that sometimes my battery started to drain so fast (I mean from 100 to 10 in less than 2 hrs!!!), even when I'm not using the phone! and when I pick the phone the area on the right hand side of the rear camera (which I believe the CPU located) is warm (it's not hot but warmer than rest of the phone). I managed my background tasks, etc. but didn't work. It seems that there is bug which sometimes the OS won't release (terminate) the processes (even after closing the app). I tried turn the phone on/off but didn't work until uninstalling the last application that just installed or opened. It happened 3-4 times and the last one was today when I opened my Nokia Music. At first I thought may be it's because of the 3G usage, but even after switching to the X-Box music to stream from my Micro-SD card the battery was draining fast.

10.6.8 introduces several problem with mail, on one machine doesn't start on another it can't be seen from Safari, is that normal?

I don't what's going on with 10.6.8
Mail is suffering several problems.
first of all, I made all the standard routines... permissions, etc.
1) on one machine it starts, the dock icon is bouncing endless, and even forcing the index rebuilt, doesn't help.
2) on another machine, mail is not recognized by Safari, it is not there it says (My fear is that is Safari the problem? Strange)...
Do you have any other issue with Mail?

I have reinstalled the combo update, last night... The Mail app works ok on one mac, but is isolated, so no other app can send to Mail.app any email content.
Here you have the snapshots.
and this is the info.
I don't know what to do more... Shall I fill a bug report?

Severe problem with 'Drill to Related' using drill icon

Hi
I have a severe problem with 'Drill to Related' in Discoverer Plus (10.1.2.54.25) using the drill icon of a worksheet:
1. Though existing no items to drill to are shown in the context menu (or pop-up list), instead it says just 'Drill to Related...'
2. Clicking on menue item 'Drill to Related...' results in 50% processor load (permanent) and no further update of the browser window (IE 7.0.5730.11) containig Discoverer Plus. There is no recovery of that state within about 20 minutes.
This behaviour is both highly reproducible and annoying.
When using the drill dialog instead of the icon the expected items are shown and 'Drill to Related' works fine. Although that is a workaround I don't think it acceptable to tell the end-users to use it.
I searched metalink for a hint but couldn't find anything.
Can anyone help?
Franziska

Hi S
This seems to be a bug that was fixed earlier since we didn't experience it having applied cumulative patch 3 earlier.
Something might be said about your problem in Metalink
Doc ID: Note:422575.1
Subject: Drilling With Discoverer Viewer 10g (10.1.2) Using Internet Explorer 7 (IE7) Fails With Javascript Error
We still had to apply the patch for the bug I mentioned earlier in this thread in order to be able to see and select an item to drill to. Unfortunately the problem with the processor load up to 50% and nothing happening is still there.
By the way IE 7 is certified now according to the Oracle certification information.
Hope this helps
Franziska

Several Problems with Visual Editor 1.1

I have installed the latest version of visual editor and also the emf and gef version required,the problem comes when i try to create a new Vsual class after i choose the property of the class such as name and so on and clicked finish My visual editor is empty.....the palette for visual component doesn't appear.
The visual editor creates a little window and duplicates it evrey time i click in the visualEditor page......please help me...i don't know what i have to do.... i tried the impossible but visual editr still doesn't work!

Mmm yes it's true, I have a virus checker on my computer...
and I have tried it twice to download WLS6.1 and always the same problem....so
I'll try again.
As for the last point (quick deploy of ejbs without compiling the classes)- Has
anybody managed to do it? It really could be helpful is somebody, who managed
to deploy a bean like this (without compiling) could post it to me, so I can examine
it...
You can mail it to [email protected]
Thanks
Francesco
David Felts <[email protected]> wrote:
It sounds like there is a problem with your downloaded version of the
installer.
Perhaps your download was corrupted by a running virus checker - we've
seen that
before. If you have a virus checker active, flush your browser cache,
turn off the
virus checker and reboot. Attempt to download again and run the install
program.
You should be prompted for the password and JDK 1.3.1 should be installed
on your
system.
Francesco wrote:
Hi all,
I have downloaded WLS 6.1 (NT /2000 version) but
I found several problems with it.
1) During the installation I'm not asked anymore
a password for my domain (feature or bug?)
2) The installation doesn't install jdk1.3.1
as required by setEnv.cmd. I have arranged the problem
pointing to my elder jdk1.3.0 that comes with WLS 6.0 but I don't knowif it's
correct this behaviour.
3) I have read in the docs that it's possible to deploy
EJB in a very quick way, without even compiling the classes.
So I have tried to pack the basic stateless Trader example
like this:
META-INF\
ejb-jar.xml
weblogic-ejb-jar.xml
examples\
ejb\
basic\
statelessSession\
Trader.java
TraderBean.java
TraderHome.java
TradeResult.java
But then I get only a Stack-trace full of exceptions stating that
<3-set-01 13.58.26 GMT+02:00> <Error> <Management> <Error deployingapplication
\config\mydomain\applications\basic.jar: java.lang.reflect.UndeclaredThrowa
bleException>
Is anyone aware about how to solve this problems?
Thanks
Francesco

Chrome versions 21-26 show severe problems with flash deep links

Dear Madam or Sir,
New Chrome versions (at least versions 21-26) produce severe problems with Adobe Flash concerning deep links.
You will find test cases and detailed information on this subject here:
http://www.in-tanz.de/test-chrome/test.php
Since August 2012 all new versions starting from version 21 to 26 (at least 32-bit Windows) do no longer support for example deep links into Flash. I.e. links like:
poly-9.php#two
It does not matter, what deep link you want to jump to (two, three, four etc.), Chrome always starts with „one“ / at the beginning of the Flash-animation.
Like all other browsers (I successfully tested: Opera, Safari, Firefox, Internet-Explorer) Chrome should jump directly to the deep link #two, #three, etc.
It does not matter which flash player I have been using over the last 9 months (at the time 11.6.602.180).
This is a major problem as only my website contains more than 14,000 Flash files with over 100,000 deep links.
In fact, I reported the bug (first noticed with Chrome 21) to Google beginning October 2012 (see bug reports on my page http://code.google.com/p/chromium/issues/detail?id=154494). But recently, I got the feeling, that there seems to be little interest in solving this problem. Actually, after I had informed Google about it, they even rolled out new versions of Chrome containing the bugs, instead of repairing it.
Do you know any work around or can you offer any help?
Kind regards,
in-tanz

Chrome uses a proprietary build of the plug-in called "PepperFlash" because it's a PPAPI plug-in where the ActiveX and standard plug-in are NPAPI. That may have something to do with it.

Bluetooth problem of Lumia 820

I tried two sets of Lumia 820, the problem is : When the phone connected with bluetooth headset (SONY HBH-DS200), and if I turn off and turn on the bluetooth on Lumia 820 twice or more( keepthe bluetooth headset power on), the Bluetooth function of Lumia 820 must be dead until I restart the phone; But if I turn off the bluetooth headset first, the problem seldom happens.
I hope it can be fixed after the AMBER update!

Any body know how to fix it?
The problem occurs about once a day. when the Bluetooth bug happens, I cannot open it again until restart the phone.
I experienced Lumia 520 for 15 days the bluetooth of 520 works much better than 820!
Note: when the Bluetooth out of work(Status off), the button is grey, and meantime the music player doesn't work either, it looks like paused even I press "PlAY" key, it doesn't play unless restart the phone

Lumia 820 major Battery Drain issues

Having used my Lumia 820 since last December it has been great but in the last 2 months I've suddenly found my Battery draining really fast. I replaced the battery thinking as it is 7 months old and I am not the best at charging properly it might have an issue but the new battery is exactly the same immediately.
I've isolated it to two things - playing Music via Audiocloud or Nokia Music (triples battery usage such that 75-80 minutes of playing flattens my battery, and using Here Maps route navigation which give about 60 minutes before flattening a fully charged battery. On a recent road trip even with the phone being plugged into a charger the whole trip several times the phone switched off as all power drained.
Any suggestions?

No they aren't. Any application / Game or other such thing that requires higher processing power will result in generating more heat thereby making the phone felt somewhat WARM and will also drain the battery relatively quickly. Only if the phone is getting HOT, you may get the device inspected by Nokia Care technician ..

Severe problem or bug of battery of lumia 820

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