SF500-24 combo ports for ethernet access

Good afternoon cisco community,
I have some cisco switchs (SF500-24), and I found that the 21 and 22nd ports and combo (ethernet and SFP), and when I try to connect a PC on any one of these ports , it does not work correctly.
I planed to link the SF500-24 switches with a catalyst 2960 XR using the 21 and 22nd ports, but it also doesn't work.
Also when I check in the management web interface, these 2 ports are not shown.
So How can I make them work properly as the other ports ? 
Best regards,

Hello,
I would recommend you to put switch in standalone mode (stacking is by default) and test it having in mind that combo ports are really just 1 port inside and SFP has higher priority than cooper.
Please let me know how it goes.
Aleksandra

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