SFWord Processing Plugin Crashed Pages frequently!
Hi, i work for school on Pages '08 but i've a very irritating problem. When i work, suddenly Pages crashes and it's say SfWord Processing Plugin ... crashed... ignore...
It's really boring. I don't work correctly because if i forgot to save every second my text file, i lose it when Pages crashes.
Help me please it's a very huge problem.
Julien
PS: sorry for my english, i'm french.
Hi Julien,
It isn't a good idea to open a new post. Why? Because where does one read to get the solution to the question, which post? Continue the same thread for continuity sake, much less confusing.
Yes I'll tell you how to clear the cache. Remember that was suggested in the other post so how will they know what you did or if you did it? Though the first response may not solve your issue keep that thread ongoing until it has been resolved regardless how many responses nor how much of a time span.
The cache is in Home > Library > Cache, everything in that cache folder can be deleted. As you reopen programs they'll again recreate clean new cache files. Think cache as temporary files.
You could remove the PLIST file for Pages. Do you know where that is? Again using the Search feature you'll find it. However, here it is: Close Pages then delete the Pages preference file: home > Library > Preferences, com.apple.iWork.Pages.plist.
com.apple.iWork.Numbers.plist
Did you do as Magnus Lewan suggested in his post that I referenced for you? Not saying any of the above will correct your issue however, those are the first things to do when any program gets an attitude.
As you can see reposting your question is wasting your time. You have your question in two places, nobody sees a continuation of suggestions, steps you followed through with, others aren't going to be reading two posts to see what's been accomplished thus may well suggest what has been suggested the another post; frustrating for you and them. Some threads contain many responses covering many months of testing to resolve an issue. That thread is intact not spread over numerous posts of the same question from that person.
Truly I'm not chastising you, you're relatively new to this board so I'm suggesting the correct protocol for the terms of use in these forums.
Hope this helps you.
Sincerely,
RicD
Similar Messages
-
Pages repeatedly crashing due to "SFWord Processing Plugin"
I'll be working in Pages '08 and click on something (sometimes in the menu bar, sometimes in the text, sometimes in the Inspector--doesn't seem to follow a real pattern), and all the sudden I will get the spinning beach ball. I won't be able to save. Other programs become unusably sluggish. After about 10 minutes of beach-ball spinning, Pages crashes with a message indicating that the probable reason is "SFWord Processing Plugin."
This has been going on all day. Add to this frustration that Pages has not autosave and I am losing my docs left and right. I have been forced to start typing in TextEdit and not happy about it.
Any ideas what SFWord Processing Plugin is and how I can fix the problem?
Thanks.If you have the same problem on six Macs, I doubt very much that there is any problem with the cache.
It is likely that you have installed something on all of them that does not work properly - or at least does not work properly with Pages.
If you know you have installed something unusual on all six of them, I would look into uninstalling that on one of them, and see if that makes any difference. It could be an application, a font, a widget, a movie or image that corrupts the media browser - just about anything, but it exists on all six of them.
My guess would be the printer driver. It is likely that all of them has at least one printer in common, and it is possible that that one does not play well with Pages. If you can spare one Mac, try removing all printers for a few days on that one, and see if Pages still behaves funny.
I am in no way a printer guru myself - I do not even have own a printer any more. But I know that other people here have printers.
Oh, btw, if you anyhow want to know about the system caches, you find at least some of them by typing the following two commands in the Terminal:
<pre>
cd `getconf DARWINUSER_CACHEDIR`
open ..
</pre> -
Hi
iWeb quit while using the above, and a "problem report" has apparantly been sent to apple. Still cannot reopen iweb though... any ideas anyone?
ThanksDetails of error.....
Process: iWeb [184]
Path: /Applications/iWeb.app/Contents/MacOS/iWeb
Identifier: com.apple.iWeb
Version: 3.0.1 (301)
Build Info: iWeb-4750000~14
Code Type: X86 (Native)
Parent Process: launchd [105]
PlugIn Path: /Applications/iWeb.app/Contents/Frameworks/SFWordProcessing.framework/Versions/ A/SFWordProcessing
PlugIn Identifier: SFWordProcessing
PlugIn Version: ??? (???)
Date/Time: 2010-01-03 09:32:56.959 +0000
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 14330 sec
Crashes Since Last Report: 32
Per-App Interval Since Last Report: 75 sec
Per-App Crashes Since Last Report: 32
Anonymous UUID: F562FFE1-A8AC-4EF3-BA51-CF33BE8F063F
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000000000b4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iWeb 0x001cd0a6 0x1000 + 1884326
1 com.apple.iWeb.sfarchiving 0x006d6131 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
2 com.apple.iWeb.sfdrawables 0x007fefea -[SFDDrawableAttachment(Archiving) initWithXMLUnarchiver:node:version:] + 522
3 com.apple.iWeb.sfarchiving 0x006d6131 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
4 SFWordProcessing 0x00f2ebf8 -[SFWPStorageUnarchiver insertAttachmentFromElement:] + 776
5 SFWordProcessing 0x00f20357 -[SFWPStorageUnarchiver insertTextFromElement:] + 1113
6 SFWordProcessing 0x00f1f231 -[SFWPStorageUnarchiver insertParagraphsFromElement:childNode:] + 1721
7 SFWordProcessing 0x00f1d2cb -[SFWPStorageUnarchiver readBodyFromElement:] + 1199
8 SFWordProcessing 0x00f1c450 -[SFWPStorage readFromDoc:element:version:wayPointsStore:] + 342
9 SFWordProcessing 0x00f1c1fe -[SFWPStorage initWithXMLUnarchiver:node:version:stylesheet:wayPointsStore:] + 1036
10 SFWordProcessing 0x00f1bdca -[SFWPStorage initWithXMLUnarchiver:node:version:] + 280
11 com.apple.iWeb.sfarchiving 0x006d6131 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
12 SFWordProcessing 0x00f1b983 -[SFWPFrame initWithXMLUnarchiver:node:version:] + 219
13 com.apple.iWeb.sfarchiving 0x006d6131 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
14 com.apple.iWeb.sfdrawables 0x007ee4a7 -[SFDShapeInfo(PersistenceAdditions) initWithXMLUnarchiver:node:version:] + 695
15 com.apple.sf.sfapplication 0x005ec39e -[SFAppShapeInfo(PersistenceAdditions) initWithXMLUnarchiver:node:version:] + 148
16 com.apple.iWeb 0x0011414b 0x1000 + 1126731
17 com.apple.iWeb.sfarchiving 0x006d6131 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
18 com.apple.iWeb 0x00022a6f 0x1000 + 137839
19 com.apple.iWeb 0x00011aea 0x1000 + 68330
20 com.apple.iWeb 0x00010840 0x1000 + 63552
21 com.apple.iWeb 0x00014738 0x1000 + 79672
22 com.apple.iWeb 0x00102285 0x1000 + 1053317
23 com.apple.iWeb 0x0004237c 0x1000 + 267132
24 com.apple.iWeb 0x0003f04e 0x1000 + 254030
25 com.apple.iWeb 0x0003c4c4 0x1000 + 242884
26 com.apple.Foundation 0x988291c7 nsnotecallback + 176
27 com.apple.CoreFoundation 0x955b79a9 __CFXNotificationPost + 905
28 com.apple.CoreFoundation 0x955b73da _CFXNotificationPostNotification + 186
29 com.apple.Foundation 0x9881e094 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
30 com.apple.Foundation 0x9882b471 -[NSNotificationCenter postNotificationName:object:] + 56
31 com.apple.AppKit 0x918df796 -[NSTableView _enableSelectionPostingAndPost] + 509
32 com.apple.AppKit 0x918eaf09 -[NSTableView selectRowIndexes:byExtendingSelection:] + 168
33 com.apple.iWeb 0x000578f9 0x1000 + 354553
34 com.apple.iWeb 0x0003c71e 0x1000 + 243486
35 com.apple.iWeb 0x00040126 0x1000 + 258342
36 com.apple.iWeb 0x00142b43 0x1000 + 1317699
37 com.apple.iWeb 0x0003ff44 0x1000 + 257860
38 com.apple.AppKit 0x9189c47b -[NSWindowController _windowDidLoad] + 525
39 com.apple.AppKit 0x9182a2fc -[NSWindowController window] + 123
40 com.apple.iWeb 0x0003fee2 0x1000 + 257762
41 com.apple.AppKit 0x919cfd8e -[NSWindowController setDocument:] + 58
42 com.apple.iWeb 0x0023b0a7 0x1000 + 2334887
43 com.apple.sf.sfapplication 0x005e7032 -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 930
44 com.apple.iWeb 0x0005ed82 0x1000 + 384386
45 com.apple.sf.sfapplication 0x005e070c -[SFAppApplicationDelegate applicationDidFinishLaunching:] + 872
46 com.apple.iWeb 0x0005e086 0x1000 + 381062
47 com.apple.Foundation 0x988291c7 nsnotecallback + 176
48 com.apple.CoreFoundation 0x955b79a9 __CFXNotificationPost + 905
49 com.apple.CoreFoundation 0x955b73da _CFXNotificationPostNotification + 186
50 com.apple.Foundation 0x9881e094 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
51 com.apple.Foundation 0x9882b471 -[NSNotificationCenter postNotificationName:object:] + 56
52 com.apple.AppKit 0x9187673a -[NSApplication _postDidFinishNotification] + 125
53 com.apple.AppKit 0x9187664a -[NSApplication _sendFinishLaunchingNotification] + 74
54 com.apple.AppKit 0x919cd595 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 274
55 com.apple.AppKit 0x919cd1b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 101
56 com.apple.Foundation 0x9885e404 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511
57 com.apple.Foundation 0x9885e1c8 _NSAppleEventManagerGenericHandler + 228
58 com.apple.AE 0x9434ff3a aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
59 com.apple.AE 0x9434fe39 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
60 com.apple.AE 0x9434fd46 aeProcessAppleEvent + 197
61 com.apple.HIToolbox 0x931d32a1 AEProcessAppleEvent + 50
62 com.apple.AppKit 0x91846d02 _DPSNextEvent + 1420
63 com.apple.AppKit 0x91846306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
64 com.apple.AppKit 0x9180849f -[NSApplication run] + 821
65 com.apple.AppKit 0x91800535 NSApplicationMain + 574
66 com.apple.iWeb 0x0000b2d7 0x1000 + 41687
67 com.apple.iWeb 0x00002e7c 0x1000 + 7804
68 com.apple.iWeb 0x00002da9 0x1000 + 7593
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x915540ea kevent + 10
1 libSystem.B.dylib 0x91554804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91553cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x91553a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x915534f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x91553336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91553182 _workqkernreturn + 10
1 libSystem.B.dylib 0x91553718 pthreadwqthread + 941
2 libSystem.B.dylib 0x91553336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x91553182 _workqkernreturn + 10
1 libSystem.B.dylib 0x91553718 pthreadwqthread + 941
2 libSystem.B.dylib 0x91553336 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x91587441 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9158737f usleep$UNIX2003 + 61
3 com.apple.AppKit 0x919b01ed -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
5 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
6 libSystem.B.dylib 0x9155afbd pthreadstart + 345
7 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91553182 _workqkernreturn + 10
1 libSystem.B.dylib 0x91553718 pthreadwqthread + 941
2 libSystem.B.dylib 0x91553336 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLMBPhotoBoothPlugin 0x156fae50 0x156f9000 + 7760
8 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
9 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
10 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
11 libSystem.B.dylib 0x9155afbd pthreadstart + 345
12 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLifeMediaBrowser 0x99581ce0 -[ILMediaManager checkAndCreateRootMediaGroup:] + 523
8 com.apple.iLMBPhotoBoothPlugin 0x156fad4b 0x156f9000 + 7499
9 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
10 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
11 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
12 libSystem.B.dylib 0x9155afbd pthreadstart + 345
13 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLifeMediaBrowser 0x99581ce0 -[ILMediaManager checkAndCreateRootMediaGroup:] + 523
8 com.apple.iLMBPhotoBoothPlugin 0x156fad4b 0x156f9000 + 7499
9 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
10 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
11 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
12 libSystem.B.dylib 0x9155afbd pthreadstart + 345
13 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLifeMediaBrowser 0x99581ce0 -[ILMediaManager checkAndCreateRootMediaGroup:] + 523
8 com.apple.iLMBPhotoBoothPlugin 0x156fad4b 0x156f9000 + 7499
9 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
10 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
11 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
12 libSystem.B.dylib 0x9155afbd pthreadstart + 345
13 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLifeMediaBrowser 0x99581ce0 -[ILMediaManager checkAndCreateRootMediaGroup:] + 523
8 com.apple.iLMBPhotoBoothPlugin 0x156fad4b 0x156f9000 + 7499
9 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
10 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
11 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
12 libSystem.B.dylib 0x9155afbd pthreadstart + 345
13 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLifeMediaBrowser 0x99581ce0 -[ILMediaManager checkAndCreateRootMediaGroup:] + 523
8 com.apple.iLMBPhotoBoothPlugin 0x156fad4b 0x156f9000 + 7499
9 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
10 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
11 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
12 libSystem.B.dylib 0x9155afbd pthreadstart + 345
13 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLifeMediaBrowser 0x99581ce0 -[ILMediaManager checkAndCreateRootMediaGroup:] + 523
8 com.apple.iLMBPhotoBoothPlugin 0x156fad4b 0x156f9000 + 7499
9 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
10 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
11 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
12 libSystem.B.dylib 0x9155afbd pthreadstart + 345
13 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9155b806 _semwaitsignal + 10
1 libSystem.B.dylib 0x9155b4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x9155d158 pthreadcondwait$UNIX2003 + 73
3 com.apple.Foundation 0x98851aef -[NSCondition wait] + 316
4 com.apple.Foundation 0x9883f4a5 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1111
5 com.apple.Foundation 0x98851c4b -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
6 com.apple.iLifeMediaBrowser 0x995831d4 -[ILMediaManager setRootMediaGroup:] + 91
7 com.apple.iLifeMediaBrowser 0x99581ce0 -[ILMediaManager checkAndCreateRootMediaGroup:] + 523
8 com.apple.iLMBPhotoBoothPlugin 0x156fad4b 0x156f9000 + 7499
9 com.apple.iLMBPhotoBoothPlugin 0x156fb4de 0x156f9000 + 9438
10 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
11 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
12 libSystem.B.dylib 0x9155afbd pthreadstart + 345
13 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9152d93a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9155b445 pthread_condwait + 1066
2 libSystem.B.dylib 0x9158a028 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x98865a84 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x9881e7f5 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.MobileMe 0x004be209 +[MM_AYOperation _lockWaitingForOperation] + 137
6 com.apple.MobileMe 0x004be85b +[MM_AYOperation _workerThread] + 191
7 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
8 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
9 libSystem.B.dylib 0x9155afbd pthreadstart + 345
10 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9152d93a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9155b445 pthread_condwait + 1066
2 libSystem.B.dylib 0x9158a028 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x98865a84 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x9881e7f5 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.MobileMe 0x004be209 +[MM_AYOperation _lockWaitingForOperation] + 137
6 com.apple.MobileMe 0x004be85b +[MM_AYOperation _workerThread] + 191
7 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
8 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
9 libSystem.B.dylib 0x9155afbd pthreadstart + 345
10 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9154c856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x955d8ddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x9155afbd pthreadstart + 345
3 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x9152d922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x915333e6 pthreadmutexlock + 490
2 com.apple.Foundation 0x9881f45f -[NSLock lock] + 201
3 SFWordProcessing 0x00eea07d -[SFWPSpellThread pRun:] + 229
4 com.apple.Foundation 0x988298d8 -[NSThread main] + 45
5 com.apple.Foundation 0x98829888 _NSThread__main_ + 1499
6 libSystem.B.dylib 0x9155afbd pthreadstart + 345
7 libSystem.B.dylib 0x9155ae42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x16b76710 ecx: 0x91fd7be0 edx: 0x00000000
edi: 0x00000000 esi: 0x16921900 ebp: 0xbfffd608 esp: 0xbfffd560
ss: 0x0000001f efl: 0x00010246 eip: 0x001cd0a6 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000000b4
Binary Images:
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0x98a8a000 - 0x98ac9ff7 com.apple.ImageCaptureCore 1.0 (1.0) <D8767350-A10D-B6B5-3A8D-05888A7758ED> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x98b7a000 - 0x98c87ff7 com.apple.MediaToolbox 0.420.18 (420.18) <31935D52-1F8D-4AB2-CCA5-4CF615CBCE24> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x98c88000 - 0x98ccbff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x98ccc000 - 0x98d26fe7 com.apple.CorePDF 1.1 (1.1) <8ED0FB5F-D498-D012-DF09-DE5378D40D52> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x98dd6000 - 0x98e0aff7 libssl.0.9.8.dylib ??? (???) <F3402001-EC8D-58E5-4A23-02A979C9E857> /usr/lib/libssl.0.9.8.dylib
0x98e0b000 - 0x98ea7fe7 com.apple.ApplicationServices.ATS 4.1 (???) <EA26375D-8276-9671-645D-D28CAEC95292> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x98ea8000 - 0x98fe9ff7 com.apple.syncservices 5.1 (578) <88BAF2E9-3A67-EEAB-2EBF-4F7D1D28B39E> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x98ff2000 - 0x98ff4ff7 com.apple.securityhi 4.0 (36638) <962C66FB-5BE9-634E-0810-036CB340C059> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98ff5000 - 0x99010ff7 libPng.dylib ??? (???) <3F8682CD-C05B-607D-96E7-767646C77DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x99011000 - 0x9905efeb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x9905f000 - 0x9906bff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
0x9906c000 - 0x9916efef com.apple.MeshKitIO 1.0 (49.0) <E4436373-BF5D-9644-F8B7-B72762BEC08B> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x9916f000 - 0x99463fe7 com.apple.MessageFramework 4.2 (1077) <47B00FD8-26E6-6AF4-1FFE-6B42DB3415A1> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x99464000 - 0x9946dff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9946e000 - 0x9950bfe3 com.apple.LaunchServices 362 (362) <8BE1C1A1-BF71-CE07-F3FB-6057D47AF461> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9950c000 - 0x99520ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x99521000 - 0x99545ff7 libJPEG.dylib ??? (???) <649E1974-A527-AC0B-B3F4-B4DC30484070> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99546000 - 0x99546ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x99547000 - 0x995b8ff7 com.apple.iLifeMediaBrowser 2.1.3 (346.0.3) <C862CAE1-1906-CD45-7D66-F8798483BAA5> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 2 GB, SMC 1.44f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD3200AAJS-40H3A0, 298.09 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Deskjet F2400 series, 0x03f0 (Hewlett Packard), 0x7611, 0x24300000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1005, 0x24100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x24130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x021e, 0x24120000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 -
When visiting website adobe flash plugin crash page pops up
when i visit the website it freezes for a while and adobe flash plugin has crashed appears the it will have it on all videos that i have open in tabs the problem started this week
Thanks and i uninstalled firefox then deleted profiles so i didn't get the message Firefox is already running but is not responding
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I have had problems with firefox crashing for the last three month. I have updated to the latest version with the crash protection. Now the flash player crashes about every 20 minutes or so. On your blog page you state that I will get the crash page when the plugin has been non-responsive for 45 seconds well with mine the games are going along just fine then wham crash page. Flash player was responding and you gave me crash report anyway. What's up???? Flash player is crashing within seconds not 45 seconds!!!!!!!!!!!!!!!!! Your check plugin page always states that my plugins are UP TO DATE!!!!!
== This happened ==
Every time Firefox opened
== three months ago and getting worse with every upgrade you send!!!!!!!!!!!!!!!!!!!!!!!'''''"I have had problems with firefox crashing for the last three month."'''''
You need to investigate the cause of your crashes that started prior to the release of the first Firefox version that offered crash protection, version 3.6.4, released in mid to late June 2010; that is just over one month ago.
<u>'''The crash protection feature does not prevent a plugin from crashing, it prevents the whole Firefox browser from crashing because of a crashing plugin; only the tab with the crashing plugin crashes.'''</u>
For information about report plugin crashes see: http://support.mozilla.com/en-US/kb/Plugin+crash+reports
You need to post the crash Report IDs for the crashes occurring over the last 3 months. To do so, type '''about:crashes''' in the URL/location/address bar, then copy and paste the Report IDs (only) into your reply. See: http://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
In addition, please do the following. Type '''about:support''' in the URL/location/address bar, on the screen presented, click "Copy all to Clipboard" and paste that into your reply. -
The plugin check page does list something called 'Shockwave Flash." I went to the Adobe site and downloaded and installed the latest version of Adobe Flash but it still does not show up on the plugin check page. I don't see how Adobe Flash can be crashing in Firefox when Firefox doesn't even know that it's installed.
Your System Details List shows the Shockwave Flash 12.0 r0 plugin as installed, so you appear to have the Flash plugin installed.
You can check the version of the current Flash player here:
*http://www.adobe.com/software/flash/about/
*http://helpx.adobe.com/flash-player.html
What is the current setting for the Flash plugin on Firefox/Tools > Add-ons > Plugins?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Happens when going to print.coupons.com. I click the "learn more" button on the message that the plugin has crashed, and I get sent to the Adobe Flash plugin crash info page on Firefox. They say just to reload the page. There is a button for this. I click it and the page tries to reload for 5 minutes before freezing.
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
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Get Page Count of PDF using Publication Post Processing Plugin
Hi,
I am using the publiching functionality of BOXI 3.1 to create a large volume of PDFs. I have a report that I am publishing using a publication with a post processing plugin applied after distribution. I need to get the total page count of the pdf and store this value in the database. Becuase I am already using a post processing plugin after distribution, it would be ideal to extract it there...but I cannot figure out how to get the value at this point.
Currently we parse the actual binary pdf file, but I know that Crystal and BOXI know this total page count and some point in the processing cycle. Does anyone know how to get at the total page count of each pdf/report instance?
Thanks,
KristinaI would post-process the PDF file as you're doing.
The total page count isn't metadata - it's something computable from the report instance, that is lost after the PDF is generated.
Trying to work with that would lead to a more complex workflow - i.e., schedule to report format, open the report instance using a reporting SDK, calculate the total page count, export using the reporting SDK to PDF, add the PDF to the publication artifact and remove the report instance, other steps I may have missed....
Sincerely,
Ted Ueda -
It seems to only happen when I open/reload pages with flash content (But not while they are running), and especially if I open more than one tab. Reloading all (Often 20+) tabs == certain crash.
Hi Bleugh,
Can you get the plugin crash reports? Go to the address '''about:crashes''' and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.
Does the problem still occur if you disable hang protection, as described here:
https://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed#Disable_hang_protection -
When I try to watch any TV episode (the one I am currently trying is ABC's Modern Family) on my computer it starts and within 5 seconds the screen shows up that says "Adobe Flash Plugin Has Crashed". I then send the crash report and reload the page only for the same thing to happen. I have gone to your Mozilla Plugin Check page and updated all the plugins. I also updated Firefox. I have updated everything that there is to update on my computer but yet I am still getting the crash page. The odd thing is that when I got to sites such as ABC the video in the upper corner plays with no problem. It is when I click on the episode that it says it has crashed.
https://crash-stats.mozilla.com/report/pending/40811976-6063-4df1-b2ba-b82972110929
https://crash-stats.mozilla.com/report/pending/1f1e849a-240e-4017-bbfc-485832110929
https://crash-stats.mozilla.com/report/pending/2b3b5fc3-f3ed-47df-aa8e-293452110929
https://crash-stats.mozilla.com/report/index/bp-9156003e-2cd4-488f-a6fb-195ff2110930
https://crash-stats.mozilla.com/report/pending/7bc611b9-6d9d-4a4e-a32d-443ba2110929
https://crash-stats.mozilla.com/report/pending/477fda1b-b03b-469e-ad85-878282110929
https://crash-stats.mozilla.com/report/pending/4983f2ce-592c-4963-bcf5-319bb2110929
https://crash-stats.mozilla.com/report/index/bp-25958efc-bef3-4366-a857-1cfa92110930
https://crash-stats.mozilla.com/report/pending/881f2ee5-0b3c-4470-8590-401572110929
https://crash-stats.mozilla.com/report/pending/7f30c50f-833e-41d3-946e-e66d62110930
https://crash-stats.mozilla.com/report/index/bp-51bb0656-a417-42ff-87fb-b72942110930 -
Firefox Flash plugin crashes when FF launched with "Run as different user"
I often start Firefox in Windows 7 (x64) using the "Run as different user" mechanism. After upgrading my Flash plugin to v11 (11.8.800.94), the browser will hang for several minutes when visiting any page that contains Flash content. When Firefox becomes responsive again, scrolling a page with Flash content will cause the app to hang again. Disabling the Flash plugin eliminates the problem.
It seems the plugin is silently crashing -- I'm not alerted to a plugin crash in any way (no dialog or yellow "Flash player crashed" notice at the top of the window), but after FF hangs I will see a new crash report entry in the FF about:crashes list. An example crash report is available at https://crash-stats.mozilla.com/report/index/ff452291-b5b2-44e4-a172-416792130818
The plugin does not crash when Firefox is running under the same account that is logged onto Windows interactively -- only when running FF as a different user. For example, if I log onto Windows with user account Adam and launch FF normally, the problem does not exist. If I close FF and launch it as user Bob (shift+right-click Firefox Shortcut, choose "Run as different user"), the problem will appear. However, if I log into Windows as user Bob and launch FF normally, the problem does not exist.
I have tried the following as troubleshooting steps, all to no effect:
Create new Windows user accounts to rule out potential Windows or Firefox profile issues.
Use another PC (also Windows 7 x64). The same behavior occurs on both PCs
Disable AVG antivirus.
Upgrade Firefox to latest version (23.0.1).
Disable Flash hardware acceleration.
Give both user accounts full local admin privileges.
Can anyone suggest something to try next?
Update: Per the troubleshooting instructions at < http://forums.adobe.com/thread/1018071?tstart=0 >, I was able to eliminate the problem by adding the line
ProtectedMode=0
to my C:\Windows\SysWOW64\Macromed\Flash\mms.cfg file to disable Flash Player Protected Mode. There are instructions on that page for submitting a Protected Mode-related bug, and I will follow through with that.Maybe you did't understand my previous statement. There are no crashes in FF 3.6, There is no previous evidence FF 14 was ever here, I completely uninstalled all trace of Firefox, no app data, no preferences, no cache. I will upgrade to FF14 so I can send IDs,
so here ya go.
Crash ID: bp-fa9da320-92dc-47f7-afff-33e702120718
AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
BuildID: 20120713134347
CrashTime: 1342655269
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342655256
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1342655256
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.org/en-US/firefox/14.0.1/whatsnew/?oldversion=rv:1.9.2.13
Vendor: Mozilla
Version: 14.0.1
This report also contains technical information about the state of the application when it crashed. -
How do I get to the Mozilla Plugin Check Page manually if a link is not available to click on?
In the past couple of weeks, I have had several instances of my Adobe Flash Plugin crashing. I am just figuring out that I need to keep my plugins updated. I can't figure out how to '''manually''' get to the plugin check page in order to determine the status of my third-party plugins. I have come across a link that says: visit Mozilla's '''Plugin Check''' page. But, being able to get there manually would be very helpful.
Thank you very much.Create a bookmark?
* http://www.mozilla.com/plugincheck/ -
Flash crashes dozens of times a day and I am trying to figure out WHY.
I have the recommended latest player & browser for my operating system.
The only diagnostic information I have is that the crashes seem to occur when a few tabs are open with videos loading in them and when any one video is closed, flash then locks up the browser for about 30 seconds, and then ALL the videos that were loading in separate tabs are dumped & say that the plugin crashed.
Details about the system from http://helpx.adobe.com/flash-player.html
1. Flash player version: 11.2.202.236
2. Operating System: Linux 2.6.32-279.2.1.el6.x86_64 (64-bit)
3. Browser: Firefox Firefox ESR 10.0.6
This is the correct set of components.
Debugging, I've modified the about:config dom.ipc.plugins.timeoutSecs to any value of 10 seconds to 45 seconds (the default), but it doesn't seem to make a difference in the number of crashes.
Any idea how to get more diagnostic information?Unfortunately, there's nothing in "/var/crash" after the numerous flash crashes so I'm not sure where to look next.
The 'dmesg' command reports:
npviewer.bin[16884]: segfault at 340 ip 00007f26bda22ab0 sp 00007fffa8abbe78 error 6 in libflashplayer.so[7f26bd68d000+1179000]
Bringing up the CentOS 6 "Applications->System Tools->System Monitor", I see the numerous Flash crashes appear to have some relationship with "npviewer.bin", which uses the "/usr/lib64/flash-plugin/libflashplayer.so" shared object module and which has numerous "open files", one of which is "/home/<username>/.xsession-errors".
Looking at "/home/<username>/.xsession-errors", we find these lines, which may be useful.
Here are some excerpted errors & warnings:
*** NSPlugin Viewer *** WARNING: unhandled variable 18 (<unknown variable>) in NPN_GetValue()
NOTE: child process received `Goodbye', closing down
failed to create drawable
(firefox:5813): Gtk-CRITICAL **: gtk_clipboard_set_with_data: assertion `targets != NULL' failed
NOTE: child process received `Goodbye', closing down
(firefox:5813): Gtk-CRITICAL **: gtk_clipboard_get_for_display: assertion `!display->closed' failed
failed to create drawable
*** NSPlugin Viewer *** WARNING: unhandled variable 18 (<unknown variable>) in NPN_GetValue()
Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
Gdk-ERROR **: The program 'npviewer.bin' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadMatch (invalid parameter attributes)'.
(Details: serial 857 error_code 8 request_code 140 minor_code 3)
(Note to programmers: normally, X errors are reported asynchronously;
that is, you will receive the error a while after causing it.
To debug your program, run it with the --sync command line
option to change this behavior. You can then get a meaningful
backtrace from your debugger if you break on the gdk_x_error() function.)
aborting...
*** NSPlugin Wrapper *** ERROR: NPP_HandleEvent() wait for reply: Connection closed
*** NSPlugin Wrapper *** WARNING:(../src/npw-wrapper.c:2537):invoke_NPP_HandleEvent: assertion failed: (rpc_method_invoke_possible(plugin->connection))
*** NSPlugin Wrapper *** ERROR: NPObject 0x7f71eb734a00 is no longer valid! 93,43 0%
Q: Where do we look to find the cause of numerous flash crashes on Linux? -
I have opened the plugin scanning page many times before, and have done some updating of plugins recently, but yesterday I couldn't bring up the scan, I keep getting "Plugin Finding Service Error", which says to "try again later". I believe what I updated most recently was Flash (I think). No matter how many times I push the "try again", or shut down Firefox and the webpage, I still get the error, and get nowhere!
This problem has been occurring for the past two months. I have updated Firefox to version 3.6.16...including Flash Player to version 10.2.153.1 as instructed. I am able to click on the "Add-ons" tab and "find updates" for "Get Add-ons" and "Extensions." However, the "find updates" tab is not working for "Plugins."
I followed one of your suggestions in your "troubleshooting plugins" topic (disabling the plugins...then enabling them after a check). That didn't work either. In fact, a message box would appear saying that Firefox has "disabled Flash" instead, which of course it did not, since I was able to confirm that the Flash Player update version was still intact. Unfortunately, it appears that updating the Flash Player through Firefox is not a standalone operation. Apparently it will not work properly unless a separate update is subsequently processed through Internet Explorer as well. -
I am trying to run a course from an LMS (Coursemill) and a couple issues are occurring.
First, the quicktime plugin crashes, therefore the mp3 sound of the course does not play. When I reload the page, I get an "Unable to find API adapter" error message and the page won't load.
Also, the predetermined window size does not work properly and I end up with vertical and horizontal scroll bars which I do not want.
These issues are of high importance and need a solution ASAP. Please contact me.If you haven't already visited the using QuickTime Plugin with Firefox KB article, I would recommend you first start there. If your problem still persists & no solution is found after referencing it just reply back to this response & we will go another route.
See:
[[Using the QuickTime plugin with Firefox]]
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