SG 200-08 problems

Hi!
I just buy a new SG 200-08 and it’s not working well (or not working). When I first move all workstations and servers to the new switch, my XP with Realtek RTL8168 are visible on network, but I can not copy files to/from it´s shares. I have an old Dlink DGS1008, moved the XP to Dlink and have a W7 and one Freenas on SG 200. Works for some time but, the Web Manager had hang a couple of times, and whem I try to copy a large number of files, the copy stops after few seconds. If I move all cables to Dlink, everything works. I buy the SG 200-08 to try LACP on my Freenas, but LAG is also not working.
I not find a phone number in Sao Paulo/Brazil to try to return the switch for a new one.
What my I do now?
Helio

Hi Helio,
step 1. Firstly, check the status tab of your SG200-08 to see what version of code you have.
If you have firmware version 1.0.0.16, then click the following bold text to get firmware version 1.0.1.0
I did not see any reference in release notes to indicate a fix to the sort of issue you are experiencing.
But if this upgrade does not resolve the issue or you are at the current version of firmware,
step 2 You have the option to call SBSC in Brazil on 8008921019 .
(You must be registered with cisco to get support, this registration give you a account and a Cisco Connection Online (CCO) login. This login then allows you to manage your support query and for us to quickly open cases. )
You can get your registration free and fast at the following link;
https://tools.cisco.com/RPF/register/register.do
Lastly, You also have the option if you wish to use chat support via the following link.;
https://supportforums.cisco.com/community/netpro/small-business/sbsupportservice?view=overview
I hope this helps, .
regards Dave

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[img]http://farm7.static.flickr.com/6156/6142492113_b6d847e46e_b.jpg[/img]
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[img]http://farm7.static.flickr.com/6192/6143045190_5fec837d38_b.jpg[/img]
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