SG300-10SFP - Optical Module Status problem

Hello,
i have installed SG300-10SFP switch in one customer site, port g1-g9 is for customers and g10 for uplink to Metropolitan network
after installation, all working fine, in port g10 i have installed SFP CWDM with DDI (diagnostics) all data like Temp, signal etc... switch displays correctly, after 60days i can check DDI info, but now switch displays only "N/A" value
i can try reboot, but same value in WEB or CLI, in port status is all OK port is connected
i have firmware
1.3.5.58
screen of status in attach

Hi Thomas, investigating.
-Tom
Please mark answered for helpful posts

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    =~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.02.16 09:56:35 =~=~=~=~=~=~=~=~=~=~=~=
    System Bootstrap, Version 15.0(1r)M15, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 2011 by cisco Systems, Inc.
    Total memory size = 512 MB - On-board = 512 MB, DIMM0 = 0 MB
    CISCO2911/K9 platform with 524288 Kbytes of main memory
    Main memory is configured to 72/-1(On-board/DIMM0) bit mode with ECC enabled
    Readonly ROMMON initialized
    program load complete, entry point: 0x80803000, size: 0x1b340
    program load complete, entry point: 0x80803000, size: 0x1b340
    IOS Image Load Test
    Digitally Signed Release Software
    program load complete, entry point: 0x81000000, size: 0x516efd8
    Self decompressing the image : ############################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################## [OK]
    Smart Init is enabled
    smart init is sizing iomem
                     TYPE     MEMORY_REQ
               SM Slot 1     0x00600000
       Onboard devices &
             buffer pools     0x0228F000
                   TOTAL:     0x0288F000
    Rounded IOMEM up to: 44Mb.
    Using 8 percent iomem. [44Mb/512Mb]
                 Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Wed 29-Feb-12 20:40 by prod_rel_team
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    Cisco CISCO2911/K9 (revision 1.0) with 479232K/45056K bytes of memory.
    Processor board ID FGL1617114U
    5 Gigabit Ethernet interfaces
    2 terminal lines
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    250880K bytes of ATA System CompactFlash 0 (Read/Write)
    Press RETURN to get started!
    Jan 2 12:00:04.447: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2900 Next reboot level = ipbasek9 and License = ipbasek9
    Feb 16 03:59:54.623: %IFMGR-7-NO_IFINDEX_FILE: Unable to open nvram:/ifIndex-table No such file or directory
    Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up
    Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down
    Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to down
    Feb 16 04:00:08.735: %LINK-3-UPDOWN: Interface GigabitEthernet1/0, changed state to up
    Feb 16 04:00:09.683: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
    Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to up
    Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down
    Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/2, changed state to down
    Feb 16 04:00:09.931: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0, changed state to up
    Feb 16 04:00:10.931: %SYS-5-CONFIG_I: Configured from memory by console
    Feb 16 04:00:12.927: %LINK-5-CHANGED: Interface Embedded-Service-Engine0/0, changed state to administratively down
    Feb 16 04:00:12.927: %LINK-5-CHANGED: Interface GigabitEthernet0/1, changed state to administratively down
    Feb 16 04:00:12.927: %LINK-5-CHANGED: Interface GigabitEthernet0/2, changed state to administratively down
    Feb 16 04:00:13.099: %LINK-3-UPDOWN: Interface GigabitEthernet1/1, changed state to up
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    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Wed 29-Feb-12 20:40 by prod_rel_team
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    Feb 16 04:00:14.279: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down
    Feb 16 04:00:14.279: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/1, changed state to up
    Feb 16 04:00:42.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
    User Access Verification
    Username: cisco
    Password:
    Router#show inven
    Router#show inventory
    NAME: "CISCO2911/K9 chassis", DESCR: "CISCO2911/K9 chassis"
    PID: CISCO2911/K9     , VID: V05 , SN: FGL1617
    NAME: "SM-ES2-24: EtherSwitch SM L2 + 23 10/100 + 1 10/100/1000 on Slot 1", DESCR: "SM-ES2-24: EtherSwitch SM L2 + 23 10/100 + 1 10/100/1000"
    PID: SM-ES2-24         , VID: V01 , SN: FOC16122
    NAME: "C2911 AC Power Supply", DESCR: "C2911 AC Power Supply"
    PID: PWR-2911-AC       , VID: V04 , SN: DCA1611R
    Router#
    Router#show ip int br
    Interface                 IP-Address     OK? Method Status               Protocol
    Embedded-Service-Engine0/0 unassigned     YES NVRAM administratively down down  
    GigabitEthernet0/0         192.168.1.30   YES NVRAM up                   up    
    GigabitEthernet0/1         unassigned     YES NVRAM administratively down down  
    GigabitEthernet0/2         unassigned     YES NVRAM administratively down down  
    GigabitEthernet1/0         192.168.10.1   YES NVRAM up                   up    
    GigabitEthernet1/1         unassigned     YES unset up                   up    
    Vlan1                     unassigned     YES unset up                  up    
    Router#show flash
    Router#show flash
    -#- --length-- -----date/time------ path
    1     85390352 Apr 24 2012 10:11:50 +00:00 c2900-universalk9-mz.SPA.152-2.T1.bin
    2         2903 Apr 24 2012 10:19:46 +00:00 cpconfig-29xx.cfg
    3     3000320 Apr 24 2012 10:19:58 +00:00 cpexpress.tar
    4         1038 Apr 24 2012 10:20:06 +00:00 home.shtml
    5       122880 Apr 24 2012 10:20:14 +00:00 home.tar
    6     1697952 Apr 24 2012 10:20:28 +00:00 securedesktop-ios-3.1.1.45-k9.pkg
    7       415956 Apr 24 2012 10:20:50 +00:00 sslclient-win-1.1.4.176.pkg
    8     8688674 Feb 13 2014 09:07:14 +00:00 c2960sm-lanbasek9-mz.122-52.EX1.bin
    157151232 bytes available (99336192 bytes used)
    Router#show cdp nei
    Router#show cdp neighbors
    Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
                     S - Switch, H - Host, I - IGMP, r - Repeater, P - Phone,
                     D - Remote, C - CVTA, M - Two-port Mac Relay
    Device ID       Local Intrfce     Holdtme   Capability Platform Port ID
    MikroTik         Gig 0/0           81               R   MikroTik ether3-slave-local
    Router#
    Router#
    Router#show ip int br
    Interface                 IP-Address     OK? Method Status               Protocol
    Embedded-Service-Engine0/0 unassigned     YES NVRAM administratively down down  
    GigabitEthernet0/0         192.168.1.30   YES NVRAM up                   up    
    GigabitEthernet0/1         unassigned     YES NVRAM administratively down down  
    GigabitEthernet0/2        unassigned     YES NVRAM administratively down down  
    GigabitEthernet1/0         192.168.10.1   YES NVRAM up                   up    
    GigabitEthernet1/1         unassigned     YES unset up                   up    
    Vlan1                      unassigned     YES unset up                   up    
    Router#show ver
    Router#show version
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(2)T1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
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    System returned to ROM by power-on
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    System image file is "flash0:c2900-universalk9-mz.SPA.152-2.T1.bin"
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    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
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    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    Cisco CISCO2911/K9 (revision 1.0) with 479232K/45056K bytes of memory.
    Processor board ID FGL1617114U
    5 Gigabit Ethernet interfaces
    2 terminal lines
    DRAM configuration is 64 bits wide with parity enabled.
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    License UDI:
    --More--                          Device#      PID             SN
    *0    CISCO2911/K9         FGL1617114U    
    Technology Package License Information for Module:'c2900'
    Technology   Technology-package           Technology-package
                 Current       Type           Next reboot
    ipbase       ipbasek9     Permanent     ipbasek9
    security     None         None           None
    uc           None         None           None
    data         None          None           None
    Configuration register is 0x2102
    Router#
    Router#
    Router#

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