SG300-28 - Web Interface corrupted

I have a Cisco SG300, that we had to reset to defaults, but we only see arrows - but no actual text is showing up on most of the screens... How do I reset the interface so I can reconfigure the device?
device is only a year old.
Thanks,
Julie

I've got a SG500-28-K9-NA switch that i just took out of the box brand new.
Hooked it up, it took an IP from my DHCP server.
I hit that address via the browswer and get the same behivoar Julie describes above. I can see the input boxes and buttons but there is no text/labels on anything. Once you login with UN:cisco PW:cisco the full UI comes up, but again, there are no text labels.
I've tried resetting the switch to factory standard and it doesn't have any impact.
I've tried from both Win7 and Win8 machines using IE and it doesn't have any impact.
Is anyone aware of a browser compatibility list for the web interface? Any ideas on how to fix this? Is there an activeX control that is failing to load?
2 shots below...
Thanks....

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SG300-28 - Web Interface corrupted

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