SG300-28P QoS Question

Hello,  I have SG300-28Ps as the PSE's for my IP telephone system.  The phones are tagging their voice packets as DSCP 46 as directed by auto voice vlan. The QoS settings on the switch are at default - Basic Mode, Trust DSCP, strict priority, etc.
On the PBX itself, DB programming allows me to program the 'Type of Service' for the voice packets. The recommended value in the manual was 184 which makes sense, as this decimal value for ToS corresponds to DSCP 46, CoS 5, etc.
The question comes though, do I need to change the trust mode on the switch? I'm not real clear on the differences between them.
Regards,
-Brayton

Hi Brayton,the trust mode doesn't need to be changed. 802.1p specifies a 3 bit field called a  PCP within the etherner frame header when using tagged vlan frames. This will contain a class of service priority.
The CoS is able to map to DSCP values. The DSCP has a 6 bit field called diffserv (differentiated service). CoS values are able to be mapped to DSCP values. Video is generally CoS 4 while voice is generally CoS 5. Within the SX300 you are able to manually set the mapping to any value you'd like. With trust mode, the switch will basically accept and agree with whatever the tagged ethernet frame contains. Without trust mode, the switch will remark the packet based on the PCP and DiffServ value to fit in to the different categories.
-Tom
Please mark answered for helpful posts

Similar Messages

  • SG300-28P: System LED not on. everything else working.

    Hi Everyone,
    Nice to meet you all.
    I received an used SG300-28P today and immediately I found its System LED never lits. I upgraded the firmware to the latests but did not make any difference. So far I have configured the switch for my environment and everything is working fine including VLAN, L3 routing and PoE works on all ports.
    I am puzzled, not sure what's wrong with it. In the System Summary of the Web GUI it indicates the System LED is constantly on. But the physical one is just dead (never lits including boot)
    I hope its just the LED itself, the switch is definately out of warranty. What diagnostics can I run myself to understand it?
    Thanks,
    Mark

    Hello Siming,
    If everything is working properly on the switch, then you shouldn't be worried about the system led. The system led itself is simply not working.
    This is the information you need to know about the system led:
    Off - If the system led is off, it means the switch is not powered on (which in your case is false, since you told us the switch is working as it should, so that means you have a faulty led)
    Green - If the system led is green, it means the switch working normally. If the system led is green and it flashes constantly, it means the switch is using the factory default IP address (192.168.1.254) to access to the switch. If it is solid green, it means that the switch has either an IP assigned via DHCP, or statically by the administrator.
    Amber - If the system led is amber, it means there is a problem with the switch
    As you can see, you won't be able to get information about the system led when is green or amber, since it is not working.
    I would suggest that you properly configure system logs on the switch, perform constantly backups to the running/startup configuration, and keep track of which IP address you are using to access the switch GUI/CLI, that way if you forget your IP address, or if there is a problem with the switch, you know where to find the correct information.
    Please let us know if you have further questions.
    Alejandro Moncada
    SBCD Engineer
    [email protected]

  • Securing SG300 28P PoE Swtich.

    Greeting's, I would like to start by apologizing. I have absolutely no knowledge in switch security management but I've been tasked with it given the shortage of personnel. I have a SG300-28P-PoE switch that needs to be securely configured. I've done the basics of upgrading the firmware to the latest. Given my lack of any experience whatsoever, please include complete procedures (hand holding, I'm sorry).
    I wanted step-by-step guidance of:
    1. Locking down ports by MAC address.
    2. DDoS protection.
    3. Lock down login from all but 1 IP and only allow browser based SSL login. No TELNET, SSH or other method.
    4. Shutting down any services on the switch.
    Any other recommended security steps to secure the switch.
    Thanking in advance,
    Parth

    Hello Parth,
    Thank you for using the Cisco Small Business forums. I am a eContent developer and part of the Small Business Support Community.
    Looking over the questions that you've asked, I found a few articles that might help you with the configuration changes you'd like to make:
    As Brandon mentioned, the Knowledge Base contains many documents with step-by-step procedures and screenshots for common tasks. Port-security is an excellent solution for the first problem. You can configure ports to lock down when a MAC address is changed:
    Port Security
    The SG300 security suite has many options for protecting against DDOS attacks:
    DDOS
    In regards to disabling/enabling services and restricting access to the web console, this article provides some guidance (uncheck the services that you do not wish to use-- in relation to your question, uncheck all except HTTPS):
    Enabling SSH/Telnet/HTTP
    I hope that these articles help to answer your question. Please remember to mark this question as answered and rate it if it helps to address your issue so other users can benefit from it, and feel free to ask any further questions you might have!
    Best,
    Gunner Grim
    Cisco eContent Developer

  • TCAM Utilization on SG300 28P

    Hi There,
    I was wondering if you could help me aviod a situation where the limit of 100IP's is reach on my client new site using 3 x SG300 28P switches.
    I have 1 x SG300 28P in Layer 3 mode which is the default gateway for all the IP phones that will be installed. The PC's ont he network will use the existing default gateway which is another router. I will have another 2 x SG300 28P devices in layer 2 mode which are connected to the Layer 3 SG300 28P. 
    My question  - Are the IP's that registered against the TCAM limit only the devies which physically plug into the SG300 28P switches ? I assume other computers on the network which are plugged into another switch and don't use the default gateway of the SG300 (its only for voice) they then wouldn't be registered in the TCAM ?
    The site has around 65 computers currently and obviously plugging in 65 IP phones we're going to hit a limit of over 100 IP's. My thoughts were to potentially keep the computers and Phones seperate on a couple of the switches to keep the IP's in the TCAM to a minimum..  Is this possible?
    Any advice would be welcomed!
    Brett                  

    Hi Thomas,
    Thanks for the quick reply.
    Just to confirm though, I want to be sure that the Layer 3 SG300 28P will have have all the IP phones from the other Layer switches using it as the default gateway for the voice VLAN - Obviously this will then register 60 + IP addresses. If I have the computers plugged into the back of the Phones (which is then into the SG300 switches) this will then register another 60 IP's correct? If I don't patch these computers into the phones and have them in a seperate switch then the TCAM address list doesn't care about these computer IP's? I do believe we'll have traffic routing from the computer to the phones even if they are on a different switch so would that then add these addresses to the TCAM?
    The reason I ask this to be clear is that I read someone else going over the 100 limit and causing the network to slow down which with voice traffic I want to avoid...
    Brett

  • SG300 - 28p does not work

    good morning, nice to saludoarles, I write because I have a problem with a model SG300-28p switch, I explain:
    had run the company normally switch until one day we were completely without a net, the teams showed "Network cable unplugged" apparently the switch was off, but the surprise is that when I check it was on but no light encendia.
    disconnect it and made several tests like changing electric outlet, try connecting the console, etc. .. All these attempts have been unsuccessful. when connected to the electrical outlet and turn the fans back link and poe leds light about half a second, then go off, the same happens when I disconnect the feeding.
    I am looking for help and see if you can get up and running again, best regards and thanks for your attention
    Pd: disculpme if I do not understand well, because my English level is very low and I am supporting in translators online.

    Hi John, It sounds like it is time to call SBCS support.  It may need to be replaced.  You may try to connect console cable and see if you see any interesting messages during boot.
    http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
    -- please remember to rate helpful posts --

  • SG300-28P - POE not correctly supported on all ports - possible firmware or hardware issue

    So, I spent some time this weekend troubleshooting the issues I've had  with the new SG300-28P switch and POE to many of my devices in the  office.  As a recap, I cannot utilize all of the 24 POE ports on the switch  for POE purposes.  Really only every other port [with a few odd  combinations thrown in between]. In addition, the SG300-28P switch, on occasion, is sending POE to non-POE devices [e.g. my Ruckus Zone Director 1106].
    Here are my POE devices [all 802.3 af-compliant]:
    3 Ruckus 7982 access points
    1 Pakedge access point
    2 home-automation controllers
    2 Polycom voip phones
    I called Cisco support several times in regards to this problem, and they figured it was a hardware issue - a faulty switch.  So, Cisco sent me a replacement SG300-28P, which I  hooked up today.  The exact problem still occurs.  Default configuration  [fresh out of the box].  No way I can land, for example, the 3 Ruckus  7982 AP's on ports 1, 2, and 3 [or ports 1,13, and 2].  I have to put  them on ports 1, 3, and 5 in order for them to power up.  In addition, I  can't plug any other POE devices on the ports either between or below  them.   I had to skip another port bay.  This is very odd behavior!!   Two Cisco SG300-28P's in a row with the same problem.
    However, I also had one of the new Cisco SG300-10P switches in my  possession for a recent project of ours.  I decided to hook up the same  POE devices to this switch.  ALL POE devices were recognized and  worked!  No need to skip a port.  And it didn't matter what device was  plugged in first or not.  I am now convinced that it is either a  hardware issue [bad power supply/transformer?] inside all of the  SG300-28P switches, or a firmware issue. 
    Both of the SG300-28P switches were running firmware 1.1.2 [the  latest on Cisco's website].  So, I decided to install an older firmware  version on the SG300-28P switch that I'm returning [installed 1.1.1.8].   Here's what I found out.  I could then plug 2 POE devices [e.g. two  Ruckus AP's] in adjacent horizontal ports, but not three in a row.  In  addition, not all adjacent ports.  It's funky. For example, I could plug  an access point in ports 20 and 21, but not in 21 and 22.  No rhyme or  reason in how it worked.  And I still couldn't plug an access point in  adjacent vertical ports [e.g. ports 1 and 13].  BUT...
    It's interesting that the same exact switch that would not initially  allow 2 horizontally-adjacent POE ports to be utilized WOULD allow 2  horizontally-adjacent POE ports to be utilized when running a different  firmware version.   It's also interesting to note that when plugged into  a "non-working" POE  port, the SG300-28P would actually make a small whining noise.  Very  subtle noise; I could hear it when approx. 1ft away from the switch.   The noise was not noticeable when ports were skipped [and POE actually  worked].  Therefore, I believe that Cisco has some SG300-28P firmware  bugs [at least in the last two versions of firmware] that is not truly  allowing all 24 ports to utilize POE correctly.  This problem does not  exist with the SG300-10P switch.
    I'm really interested to hear what Cisco's reply and findings on this  matter would be.  And would welcome a reply from one of their senior  support team members/managers who could actually experiment with this,  too.   In addition, I'd like to know when they think a solution could be  created if it's firmware-related.  If hardware-related, I don't think  I'll be recommending any 28P switches in our projects.  Perhaps just the  regular SG300-28 with a separate SG300-10P.  It's a shame because the  SG300-28P is more of a bargain when compared to the two separate  components.

    show power inline
    Port based power-limit mode
    Unit  Power  Nominal Power   Consumed Power   Usage Threshold   Traps  
    1     On      180 Watts     13 Watts (7%)          95         Disable 
      Port      Powered Device         State          Status    Priority   Class  
      gi1                               Auto            On      critical  class0  
      gi2                              Never           Off        low     class0  
      gi3                               Auto        Searching   critical  class0  
      gi4                              Never           Off        low     class0  
      gi5                               Auto            On      critical  class0  
      gi6                              Never           Off        low     class0  
      gi7                               Auto            On      critical  class2  
      gi8                               Auto        Searching     low     class0  
      gi9                               Auto        Searching     low     class0  
      gi10                              Auto        Searching     low     class0  
      gi11                              Auto        Searching     low     class0  
      gi12                             Never           Off        low     class0  
      gi13                             Never           Off        low     class0  
      gi14                             Never           Off        low     class0  
      gi15                             Never           Off        low     class0  
      gi16                             Never           Off        low     class0  
      gi17                             Never           Off        low     class0  
      gi18                             Never           Off        low     class0  
      gi19                             Never           Off        low     class0  
      gi20                              Auto        Searching     low     class0  
      gi21                             Never           Off        low     class0  
      gi22                              Auto        Searching     low     class0  
    [0mMore: ,  Quit: q or CTRL+Z, One line:                                                          gi23                              Auto        Searching     low     class0  
      gi24                              Auto        Searching     low     class0  
    show power inline gigabitethernet xx (for each device plugged in)
      Port      Powered Device         State          Status    Priority   Class  
      gi1                               Auto            On      critical  class0  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is on - valid resistor detected
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            3
    Invalid Signature Counter: 17583
      Port      Powered Device         State          Status    Priority   Class  
      gi2                              Never           Off        low     class0  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is off - user setting
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            0
    Invalid Signature Counter: 0
      Port      Powered Device         State          Status    Priority   Class  
      gi3                               Auto        Searching   critical  class0  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is off - detection is in process
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            2
    Invalid Signature Counter: 1
    Port      Powered Device         State          Status    Priority   Class  
      gi4                              Never           Off        low     class0  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is off - user setting
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            0
    Invalid Signature Counter: 0
    Port      Powered Device         State          Status    Priority   Class  
      gi5                               Auto            On      critical  class0  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is on - valid resistor detected
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            0
    Invalid Signature Counter: 0
      Port      Powered Device         State          Status    Priority   Class  
      gi7                               Auto            On      critical  class2  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is on - valid resistor detected
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            0
    Invalid Signature Counter: 0
      Port      Powered Device         State          Status    Priority   Class  
      gi13                             Never           Off        low     class0  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is off - user setting
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            1
    Invalid Signature Counter: 0
      Port      Powered Device         State          Status    Priority   Class  
      gi14                             Never           Off        low     class0  
    Power limit (for port power-limit mode): 15.400W
    Port Status:               Port is off - user setting
    Overload Counter:          0
    Short Counter:             0
    Denied Counter:            0
    Absent Counter:            0
    Invalid Signature Counter: 0
    show interfaces advertise gigabitethernet xx (for what ports are of interest)
    Port: gi9      
    Type: 1G-Copper
    Link state: Down
    Auto negotiation: Enabled
                                      1000f  1000h  100f  100h  10f  10h
    Admin Local link Advertisement    yes    no     yes   yes   yes  yes 
    Oper Local link Advertisement     -      -      -     -     -    - 
    Oper Remote link Advertisement    -      -      -     -     -    - 
    Priority Resolution               -      -      -     -     -    - 
    Port: gi10     
    Type: 1G-Copper
    Link state: Down
    Auto negotiation: Enabled
                                      1000f  1000h  100f  100h  10f  10h
    Admin Local link Advertisement    yes    no     yes   yes   yes  yes 
    Oper Local link Advertisement     -      -      -     -     -    - 
    Oper Remote link Advertisement    -      -      -     -     -    - 
    Priority Resolution               -      -      -     -     -    -
    Port: gi11     
    Type: 1G-Copper
    Link state: Down
    Auto negotiation: Enabled
                                      1000f  1000h  100f  100h  10f  10h
    Admin Local link Advertisement    yes    no     yes   yes   yes  yes 
    Oper Local link Advertisement     -      -      -     -     -    - 
    Oper Remote link Advertisement    -      -      -     -     -    - 
    Priority Resolution               -      -      -     -     -    -
    Port: gi21     
    Type: 1G-Copper
    Link state: Down
    Auto negotiation: Enabled
                                      1000f  1000h  100f  100h  10f  10h
    Admin Local link Advertisement    yes    no     yes   yes   yes  yes 
    Oper Local link Advertisement     -      -      -     -     -    - 
    Oper Remote link Advertisement    -      -      -     -     -    - 
    Priority Resolution               -      -      -     -     -    -
    Port: gi22     
    Type: 1G-Copper
    Link state: Down
    Auto negotiation: Enabled
                                      1000f  1000h  100f  100h  10f  10h
    Admin Local link Advertisement    yes    no     yes   yes   yes  yes 
    Oper Local link Advertisement     -      -      -     -     -    - 
    Oper Remote link Advertisement    -      -      -     -     -    - 
    Priority Resolution               -      -      -     -     -    - 
    Port: gi23     
    Type: 1G-Copper
    Link state: Down
    Auto negotiation: Enabled
                                      1000f  1000h  100f  100h  10f  10h
    Admin Local link Advertisement    yes    no     yes   yes   yes  yes 
    Oper Local link Advertisement     -      -      -     -     -    - 
    Oper Remote link Advertisement    -      -      -     -     -    - 
    Priority Resolution               -      -      -     -     -    - 

  • Boot image upgrade for SG300-28P

    Hi,
    I have an SG300-28P and I need to upgrade both the boot & firrmware versions.
    The problem is I can't find the boot file anywhere, the only file available on the Cisco downloads page is the firmware file ('.ros')
    These are my current versions:
    show ver
    SW version    1.3.5.58 ( date  10-Oct-2013 time  17:15:41 )
    Boot version    1.0.0.4 ( date  08-Apr-2010 time  16:37:57 )
    HW version    V01
    And I get this warning at boot...
    ** Boot version is incompatible with the system image.   **
    ** Some new features have been disabled.                 **
    ** Please update to newest boot version.                 **
    Hence the need to upgrade.
    Cheers Ian

    ian-heath,
    When you download:
    Sx300 Firmware Version 1.3.5.58
    Sx300_FW_Boot_1.3.5.58.zip
    The zip file ha a copy of the firmware and also a copy of the boot code. The boot code needs to be upgraded via tftp server. After the boot code is upgraded, download and install the latest firmware Release 1.3.7.18. (No boot code with this one)
    - Marty

  • SG300-28p fan noise abatement

    Is there a function or command to program the fans to "automatic"  so that they only come on when the temperature becomes elevated?  We find the noise level annoying. Thank you.

    Hi,
    The SG300-28p does not currently support automatic fan speed reduction.
    Regards,
    Jake

  • SG300-28P noise level... (fan control)

    Hello,
    May be somebody can help me. In official information for SG300-28p noise level is 40.6 dB, but in fact its too noisy. Is it possible to change speed of fans? I use only 8 PoE ports.
    Thanks in advance,
    Andrey

    Hi Andrey,
    I placed a sound meter within 6 inches of the Right hand side of my SG300-28P  and found a average dB level of 47
    I rested a sound meter on top of my SG300-28P  and found a average dB level of 59-60dB  .
    I used my motorola atria phone in conjunction with a Sound Meter ver 1.4.3 dB meter app to perform the measurements. 
    My measurements were not done according to any standards based approach for measurements of sound level of machines.
    Conversation in restaurant, office, background music, Air conditioning unit at 100 ft
    60
    Half as loud as 70 dB. Fairly quiet
    Quiet suburb, conversation at home. Large electrical transformers at 100 ft
    50
    One-fourth as loud as 70 dB.
    Library, bird calls (44 dB); lowest limit of urban ambient sound
    40
    One-eighth as loud as 70 dB.
    reference :http://www.industrialnoisecontrol.com/comparative-noise-examples.htm
    My unit is no more than 3 feet from my left ear,  and I do not find the sound distracting..but noise/sound is subjective.
    The fans on the SG300-28P are not adjustable.
    regards Dave

  • SG300-28P and aironet access points

    Dear support,
    does Cisco SG300-28P provide enough PoE to power access points 1550 and 1600?
    Thank you

    Hi Mireille, it should. The 1550 is 802.3af compliant.
    The 1600 may be interesting because it can actually draw up to 15.4 watt of power and you may run into limitations of cable. It is also 802.3af compliant.
    -Tom
    Please mark answered for helpful posts

  • Problems accessing SG300-28P

    I have a new SG300-28P, I am unable to connect. After logging in the switch stops at 70% Processing Date. I have try Chrome, IE, and Firefox.
    I am not sure of the fireware ver.  I do not want to reset to the factory default because there is no backup and I am not sure of the
    configuration.

    Hi Tony, this is going to be purely an issue with the computer/browser, etc.
    I;d recommend swapping to a different computer or fully update the one you're using including latest Java.
    -Tom
    Please mark answered for helpful posts

  • SG300-28P remote access

    Hello,
    How does one remotely access a SG300-28P?
    Thanks, Pete

    Pete,
    Of course you will need to have a default gateway(many people forget) and open a port though your router(as marty suggested) for inbound connections to the switch.
    Hope this helps,
    Jasbryan

  • VLAN communication between 2 SG300-28P using one LAG

    Hi,
    I have 2 SG300-28P without a router used for back-end network usage.
    The switches are configured in L2.
    I would like to configure on both switches:
    The default VLAN with Id 90
    One VLAN with Id 80 to access the databases
    One VLAN with Id 70 to access the backup server
    One agregate with ports 25/26/27/28
    Ports 1 to 8, 13 to 20 with VLAN 80 (90UP/80T)
    Ports 9 to 12, 21 to 24 with VLAN 70 (70UP)
    Computers connecting in VLAN 70 will only talk to VLAN 70.
    I would like to use the access mode for ports in VLAN 70.
    Computers connecting in VLAN 80 will only talk to VLAN 80.
    It seems that the servers on VLAN 80 on switch 1 can communicate with servers on VLAN 80 on switch 2.
    My problem is that the servers on VLAN 70 on switch 1 don't access the servers on VLAN 70 on switch 2.
    I suppose that this is due to the LAG 25/26/27/28 configured 90UP.
    Any idea to resolve this problem?

    The LAG is like any other link. It is configurable. You should be able to log the cli
    config t
    int po1
    switchport mode trunk
    switchport trunk native vlan 90
    switchport trunk allowed vlan add 70,80
    -Tom
    Please rate helpful posts

  • SG300-28P Multicast (IGMP) and IGMP routing..

    A brief background on the setup:
    I recently switched out my switch.  It was a Cisco 3750 10/100 switch and I wanted to upgrade to Gig.  The cost of a Gig+POE 3750 is too much to bite so I opted for the SG300.  My router is a Cisco 891.  Here is the setup:
    Cisco 891:
    two SVI's: vlan1 and vlan 100
    Vlan1 = 10.0.1.1/24
    Vlan100 = 10.0.100.2/24
    Connected to SG300 via Fa0
    DHCP Server for vlan1+vlan100
    Cisco SG300-28P:
    two SVI's: vlan 1 and vlan 100
    vlan 1 = 10.0.1.21/24
    vlan 100 = 10.0.100.1/24
    Connected to 891 on via Gi18
    The connection between 891 and SG300 = trunk, vlan1-u, vlan100-t
    The problem:
    With the 891+3750, I was able to add "ip pim sparse-dense-mode" on all the SVI's and hosts could join any multicast group, irregardless of which vlan the host was a member of.
    Now I've changed switches, and I dont get the same love.  I have the PIM statement on both SVI's on the 891, but Im unsure of what I need to configure on the SG300.  I have enabled "Bridge multicast filtering" + "IGMP snooping".  What can I do to get similar functionality using the SG300 + 891?  I assume this is my lack of understanding IGMP in general, but was able to get away with it using the PIM statements on the 891+3750 stack.
    Jeff

    You should be able to filter unregisted multicast on every port.
    To be able to pass multicast over subnets two things must be certain, the node/device is able to send and receive multicast packets but also register the multicast address being listened to by the node so the local and remote routers can route the multicast packets.
    When the switch learns a multicast address through IGMP snooping, this is a registered multicast. The switch will only forward multicast to ports that are registered to the multicast group. Where unregistered multicast comes in, is the multicast that is not statically defined or learned through IGMP which in turn will be forwarded to all ports of the vlan.

  • Problem with switch SG300-28P Poe and Avaya 1408 telephone

    Hi Team
    We have a model SG300-28P Switch 28-Port Gigabit PoE Managed Switch, in every port we are allowing the voice VLAN and data VLAN (trunk), happens to be off this type of phone, we reconnect the cable and port the switch is dropped, so that the voice vlan phone is lost and no longer work.
    Thanks for your comments.
    Regards

    Hi Yesenia, did you contact Avaya support? Did you configure the phone for a voice and data vlan?
    I'm trying to dig through the Avaya website and looking at the fact sheet and user guide it has no mention of VLAN.
    Is the switch supported for the usage of Avaya Aura Communication Manager call processing system?
    -Tom
    Please mark answered for helpful posts

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