SG300-53 bricked after reset?

Hi
We have a coupple of SG300-52 that we have lost our passwords for. So we have reset them by pushing the reset button for 30sec. The config is reset successfull because the ip changes to default (192.168.1.254).
However, on the web gui (and ssh) cisco/cisco is not accepted. We have also tried connecting to console without beein able to get a connectiond nomatter which baudrate is beeing used.
Is there anything else we can try to regain access to theese switches?
Thanks.

Hi,
Please note that you should be able to make factory reset and even VLAN configuration via CLI.
You might have only see menu based CLI if you have the very old firmware so perhaps it would be good idea to start with firmware upgrade:
http://software.cisco.com/download/release.html?mdfid=283019669&softwareid=282463181&release=1.4.0.88&relind=AVAILABLE&rellifecycle=&reltype=latest
Before that you should be able to perform factory reset via CLI either by choosing option from the menu or by typing "delete startup-config" and "reload". All depends on the firmware.
Since there are many assumptions I would suggest you to call Small Business Team and they would assist you:
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Aleksandra

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