SG500x Fatal Error: Reporting task: DHCP

HI.
I have an SG 500x that when in production constamtly resets every 2 minutes.
The error message i recieve is:
***** FATAL ERROR *****
Reporting Task: DHCP.
Software Version: 1.3.7.18 (date 12-Jan-2014 time 18:04:29)
***** DEBUG *****
DEBUG LOG IS EMPTY
0x16b9f8
0x167b64
0x762c24
0x4e9270
0x4e9b80
0x4e9da0
0x32ba18
0x32be14
0x32edec
0x330d18
0x339cdc
0x33c620
0x1223fc
***************** SYSTEM RESET *****************
Does anybody know what causes this error and how it could be resolved?
Brett

Hello Brett,
There are few things you can try in boot menu but this needs to be used with caution thus please call Cisco Small Business Support team and open the ticket:
http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Regards,
Aleksandra

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These fatal errors and subsequent reboots are observed on my SG500-52P when I was reconfiguring the LAG ports on my server.
I had the ports added to a LAG on the switch but the ports on the server were still just regular access ports.
I was doing some other things and left it like this for a little while but the switch was very angry...
Also, please note that, after these reboots on it's own, the switch actually stopped passing traffic and had to be manually power cycled by hand to restore connectivity.
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After working with Cisco, I just wanted to update this post with the information I received from them and the solution.
The root cause of this issue is explained below:
a.    The issue is caused by a timeout to an MLD join that device receives on one of its ports.
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c.    Examination of info from you leads us to believe that MLD report to group fe02::1:2 (All DHCP Agents) is the one that caused reboot.
d.    Device becomes member of this group due to command “ipv6 dhcp relay destination ” configured on VLAN 1.
e.    You reported that it is noticed sometimes when firewall server config is changed or rebooted, we assume that when this server comes up – it sends out an MLD report for the above group - fe02::1:2 . (we can check this by capturing traffic on the server after reboot and checking if such message is sent).
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Sent from Cisco Technical Support iPad App

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John
*** Please rate all useful posts ***

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Hello all,
Happy New Year!
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*** 2001-01-16 16:43:16.156
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Hi..
From metalink
>
# symptom: FATAL ERROR IN TWO-TASK SERVER:
# symptom: ERROR = 12571
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====================
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>
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Environment: BOXIR2 SP3 Windows XP
Java loaded: Java 1.6.0_07 + JRE 1.4.2_04 + JInitiator 1.3.1.24
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Hi Ben
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Hi all,
I have a stored procedure which inserts quite a number of records in different tables.When it executes, the sessions seems to hang. When I checked alert log, I found that some trace file is genereated. GIven below is the content of trace file:
Dump file D:\orant\rdbms80\trace\IMS\ORA00393.TRC
Fri Mar 19 16:25:58 2004
ORACLE V8.0.5.0.0 - Production vsnsta=0
vsnsql=c vsnxtr=3
Windows NT V4.0, OS V5.101, CPU type 586
Oracle8 Release 8.0.5.0.0 - Production
PL/SQL Release 8.0.5.0.0 - Production
Windows NT V4.0, OS V5.101, CPU type 586
Instance name: ims1
Redo thread mounted by this instance: 1
Oracle process number: 45
pid: 189
*** 2004.03.19.16.25.58.218
*** SESSION ID:(69.590) 2004.03.19.16.25.58.062
FATAL ERROR IN TWO-TASK SERVER: error = 12571
*** 2004.03.19.16.25.58.265
ksedmp: internal or fatal error
Current SQL statement for this session:
begin sp_update_kit_01(:a); end;
----- Call Stack Trace -----
calling call entry argument values in hex
location type point (? means dubious value)
ksedmp+9e                       CALLrel ksedst+0
21E5F0
opitsk+cdb                      CALLrel ksedmp+0 2
opiino+4fe                      CALLrel opitsk+0 0
_opiodr+4a6                      CALLreg 00000000                         3C 4
E21FBFC
opidrv+335                      CALLrel opiodr+0 3C 4
E21FBFC
0
sou2o+f                         CALLrel opidrv+0 3C 4
E21FBFC
opimai+10c                      CALLrel sou2o+0
OracleThreadStart@4+47e         CALLrel opimai+0 2
E21FE78
77F04EED CALLreg 00000000
----- Argument/Register Address Dump -----
Argument/Register addr=e21e5f0. Dump of memory from E21E5B0 to E21E6F0
E21E5A0 00000000 00000003 00000000 655221D0
E21E5C0 00000033 00000000 00000003 0E21E589 00000001 00000000 00000000 00000000
E21E5E0 00000000 0000001D 0F841AD0 0E21E600 009E7F78 009E7F78 009E7F78 009E7F80
E21E600 009E7F78 009E7F78 009E7F78 009E7F78 009E7F80 0F841AD0 00000000 00000000
E21E620 00000000 0F841AD0 0E21E6D8 007F85BC 0E21E63C 0000001C 00000000 2A2A2A0A
E21E640 30303220 33302E34 2E39312E 322E3631 38352E35 32332D25 2D252073 25207338
E21E660 7332332D 0E270020 00000001 00002F78 0000311B 31324520 38374546 25207300
E21E680 7332332D 342D2520 00000A73 0E270030 655221F4 00000033 00000000 0F841AD0
E21E6A0 0E21E6C0 00000020 00000000 00000000 0E21FFEC 00000000 0E21FE78 00000000
E21E6C0 00000001 00000001 00000000 0E21DE38 00000003 0E21E6FC 007BB0F3 0E21E614
E21E6E0 00000000 0000311B 0F844368 00000001
Argument/Register addr=e21fbfc. Dump of memory from E21FBBC to E21FCFC
E21FBA0 77F1C9CF
E21FBC0 0E21FBF0 001F0003 0E273BD8 002C40E0 00000000 00000000 00000000 00000048
E21FBE0 0E21FBD0 00000000 00000000 00000000 00000830 0E21FC14 77F1C952 0E21FD85
E21FC00 FFFFFFFF 00000000 00000001 00000000 0E21FE8C 77F02ED7 0E21FFB8 004027D3
E21FC20 00000002 0E21FE78 000000F0 01399530 01399768 0F845F80 00000000 00000000
E21FC40 00000000 00000000 00000000 00000000 00000000 00000000 00000000 44414853
E21FC60 00000000 00000000 00000002 00C39F78 000008D4 00000000 00000000 00000000
E21FC80 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
Repeat 2 times
E21FCE0 00000000 00000000 00000000 00000000 77B2BE71 77B20000 00000002
Argument/Register addr=e21fe78. Dump of memory from E21FE38 to E21FF78
E21FE20 FFFFFFFF 0E21FE54
E21FE40 77F88C19 00400000 00131DE4 00400000 77663BC8 0E21FE9C 77F6406F 00400000
E21FE60 00000001 00000009 0E21FE78 00131DE4 7FFDF000 77663BC8 0E21FD78 0E21FD85
E21FE80 0E21FE3C 0E21FE6C 0E21FF0C 61726F2A 77617073 65725F6E 5F796C70 31736D69
E21FEA0 3339335F 0040002A 00000002 0E21FF1C 00000000 77F61292 77FA6560 77F61298
E21FEC0 0E21FF30 01399530 01399768 00000000 00000000 00000000 00000000 00000000
E21FEE0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
E21FF00 00000000 0E21FEC0 00000000 FFFFFFFF 77F92F94 77F9E0E8 FFFFFFFF 00000000
E21FF20 77F76547 77F7654F 0E21FF30 00000001 00010017 00000000 00000000 00000000
E21FF40 00000000 00002005 00000000 80154388 80117280 80F7EA8C 80F7EA20 80154380
E21FF60 80154388 80117454 0000000A 80E1242B 80E1B020 7FFD6000
----- End of Call Stack Trace -----
===================================================
Files currently opened by this process:
===================================================
PROCESS STATE
Process global information:
process: 20c7c80, call: 0, xact: 0, curses: 0, usrses: 20f5c08
SO: 20c7c80, type: 1, owner: 0, flag: INIT/-/-/0x00
(process) Oracle pid=45, calls cur/top: 0/24891b4, flag: (0) -
int error: 0, call error: 0, sess error: 0, txn error 0
(post info) last post received: 0 0 4
last post received-location: kslpsr
last process to post me: 20bfee0 1 2
last post sent: 38080860 0 15
last post sent-location: ksasnd
last process posted by me: 20bfee0 1 2
(latch info) wait_event=0 bits=0
O/S info: user: SYSTEM, term: SCDFHQINT04, ospid: 00189
OSD pid info: pid: 189
SO: 24891b4, type: 2, owner: 20c7c80, flag: INIT/-/-/0x00
(call) sess: cur 20f5c08, rec 0, usr 20f5c08; depth: 0
END OF PROCESS STATE
Can anyone help me about this?
Thanks in advance.

Sorry to point to you to someone else but, sounds like you should talk to Oracle Support.

FATAL ERROR IN TWO-TASK SERVER

Hello all,
I am getting this error in a trace log a fatal error .Please suggest
Fri Jun 19 16:23:28 2009
ORACLE V9.2.0.7.0 - 64bit Production vsnsta=0
vsnsql=12 vsnxtr=3
Windows 2000 Version 5.2 Service Pack 1, CPU type 2200
Oracle9i Enterprise Edition Release 9.2.0.7.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.7.0 - Production
Windows 2000 Version 5.2 Service Pack 1, CPU type 2200
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Redo thread mounted by this instance: 1
Oracle process number: 17
Windows thread id: 4540, image: ORACLE.EXE
2009-06-19 16:23:28.145
SESSION ID:(27.4) 2009-06-19 16:23:28.105
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2009-06-19 16:23:28.145
ksedmp: internal or fatal error
Call Stack Trace -
calling              call     entry                argument values in hex
location             type     point                (? means dubious value)
.opiino3840         CALL??? .opitsk8480         000000000 000000000 000000000
                                                   007EE8000
.opiodr3840         CALL??? .opiino3840         0000000E6 01425A428
                                                   C000000000000818 000000000
.opidrv2848         CALL??? .opiodr3840         0160A1658 000000004 158D3DA34
                                                   158D3DA30
.sou2o80            CALL??? .opidrv2848         0160A0038 000000000 000000000
                                                   000000008
.opimai544          CALL??? .sou2o80            01824FC04 00000003C 0160A03A0
                                                   0051B3AA0
.OracleThreadStart+ CALL??? .opimai+544          01824FC04 01824FC78 007EE8000
7328                                               158D2E008
0000000076EA7420     CALL??? .OracleThreadStart+ 01644FBD0 C00000000000040C
                              7328                 000000000 000000000
Binary Stack Dump -
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Kumar

> ORACLE V9.2.0.7.0 - 64bit Production vsnsta=0
> vsnsql=12 vsnxtr=3
> Windows 2000 Version 5.2 Service Pack 1, CPU type 2200
> Oracle9i Enterprise Edition Release 9.2.0.7.0 - 64bit Production
> With the Partitioning, OLAP and Oracle Data Mining options
> JServer Release 9.2.0.7.0 - Production
> Windows 2000 Version 5.2 Service Pack 1, CPU type 2200
Is this IA64/Itanium-2?
Markus

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Dears,
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I could not locate any bug related.
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SG500x Fatal Error: Reporting task: DHCP

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