SGE2000 Web Interface not loading

Getting a white screen in both frames of the web interface after logging in. Can't figure out why it won't load.
SW ver 3.0.0.18
Boot: 2.0.0.03
HW Ver: 00.00.01
Have tried using Easy Upgrade tool and get a warning : Did not find device information. Application will terminate.
Step1:Trying to open telnet connection...
Step1:Gathering information
show system--checking result for "show system unit 1-2
Step1:Type :
Step1:OID : 1.3.6.1.4.1.9.6.1.72.2000.2
Step1:Sys Name : Corporate
Step1:Location : ServerRoom
Step1:Sys Contct : IT
Step1:Mac-Address : f0:25:72:89:9e:e2
Has anyone else run into this issue? Any ideas how to resolve?

Hi parking, if the GUI will not load please try the following;
The same computer using IE, Firefox, Chrome,etc
Different computer with the mentioned browsers (preferably Windows 7 or older)
If none of these work, try to factory reset the switch as it sounds like the software is hung

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Process:         xcscredd [1156]
Path:            /Applications/Server.app/Contents/ServerRoot/System/Library/CoreServices/XCSCre dentialServer.bundle/Contents/MacOS/xcscredd
Load Address:    0x10a244000
Identifier:      com.apple.XCSCredentialServer
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0   libsystem_kernel.dylib                  0x00007fff965a20aa __getattrlist + 10
1   Security                                0x00007fff8c81f9de ___ZN8Security15cached_realpathEPKcPc_block_invoke_2 + 260
2   libdispatch.dylib                       0x00007fff8c95a28d _dispatch_client_callout + 8
3   libdispatch.dylib                       0x00007fff8c95b146 _dispatch_barrier_sync_f_invoke + 39
4   Security                                0x00007fff8c81f864 Security::cached_realpath(char const*, char*) + 148
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14 CoreFoundation                          0x00007fff9127dfcf __CFRunLoopDoTimer + 1151
15 CoreFoundation                          0x00007fff912ef5aa __CFRunLoopDoTimers + 298
16 CoreFoundation                          0x00007fff91239755 __CFRunLoopRun + 1525
17 CoreFoundation                          0x00007fff91238f25 CFRunLoopRunSpecific + 309
18 Foundation                              0x00007fff908cfadc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
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