Shaded band on Table of Contents page

Hi everyone
I wonder if anyone can help me with a query on the Table of Contents page?  Everything is looking good except that at the bottom of the page there is a shaded square on the left and a band all the way across the page and extending beyond the green b/g.  It doesn't look like it is part of the design of the TOC page and is a bit unattractive.  This is the "Natural Science" template. 
In chapters where I have lots of sections in the contents list, the section names do not show up well in this shaded part.  I have moved everything around on the page so that the text box with the section names is on the RH side and the heading on the left, but this section text box has to be pushed further up the page because of the lower shaded band and looks a bit unnatural there. 
Any ideas?  I enclose a picture of an example page to show what I am seeing.
Many thanks
Eluned

I can help a bit by saying that those shaded areas at the bottom are placeholders for the thumbnails or preview images of your chapter's sections and pages. When working properly it looks like a film strip.
What I can't say is why yours aren't showing up. I'm having the same problem and signed into the forums to look for solutions to this. I hope someone else can offer a suggestion for us both.
Ian

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