Shadow of Mordor Price match adjustment request.

Hi, I am writing this post because I am asking for a price match adjustment on my purchase from 9/24/2014. I am an elite plus member so I have 45 days to get an adjustment and I am also a gamers unlocked member. I will supply my order number to any BBY admin who messages me. I paid 51.35 after taxes and gcu 20% discount so with the current price being 49.99 -http://www.bestbuy.com/site/middle-earth-shadow-of​-mordor-playstation-4/3025013.p?id=1219086172987&s​...
The product sku is 3025013. The price should come to $39.99 after gcu discount and then 7% sales tax for my state is added in making it $42.79. So I should get a refund of $8.56.
I thank any forum admin in advance for their awaited PM.

Hi Shaimun,
Thank you for posting to the forum and for being an Unlocked member!
I am more than happy to see what I can do to help; however, in the future you are going to want to call 1-888-BestBuy if you want to request a price match for a BestBuy.com order.  To go over your order with you and see what I can do, I will be sending you a private message.  You can check your private messages by logging into the forum and clicking on the yellow envelope at the top of the page.
Best Buy Low Price Guarantee
I hope you enjoy your copy of Middle-earth: Shadow of Mordor.
Derek|Social Media Specialist | Best Buy® Corporate
 Private Message

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    They do not match online prices for Fry's under their new policy. Hence it would only be if there was a Fry's within 25 miles of the said store
    "The Details:
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    as what title said(NOT clearance item)
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    Hello williamtan,
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  • Re: Price matching policy for mobile phones sold with a contract

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     Private Message

  • My frustrating story with Price Match and Contracts.

    So i'll break this down by trip to Best Buy and calls. Trip 1: Best Buy tells me I cant get a Contract and only can get Edge. Also say they cant Price Match. Call 1: I call the same store I was just in and was informed that they "Push for the Edge program but 2 year contracts are availabl. Trip 2: I return to the Best Buy and am instantly informed that I can get a contract but they will not price match. Online posting 1: I am informed that I can price match but only if its not an Online retailer. (This store is in the same plaza as the store im trying to price match with) so I have a green light to get the phones pricematched  Trip 3: I am told that You cannot get a new 2 year contract through Best Buy and can only do upgrades now.
    Call 2 (corporate number) I am told that I can only get Edge program again until I tell them that i was already informed that i did not need to get Edge. They then tell me They cant price match contracts until i tell them what i was told by the online rep. I was then told i needed to enter my info and they will store my complaint into the system so if i go back to the store i can get a new 2 year contract with price match with no problem. I asked 3 times to make sure i could do this before i went to the store.  Trip 3: I get to the store and they tell me there is nowhere they can look up this info that was stored into the computer and there is nothing they can do. I finallly convince them to call and they got the information. They then told me they could finally Price Match the nearby Target.... but not on a contract. Each of these trips was 30 miles away. 60 mile round trip. I drove 180 miles to be repeatedly lied to by Best Buy.Each person had a different story.
    They have offers online for 2 year contracts that get a $100 gift card. How can they offer a gift card to new members of Verizon if they cant start a new contract and can only do upgrades. Nowhere in the "Price match" details does it say they cannot do contracts. When i asked each person about this they quoted "You cannot match an online retailer." I NEVER tried to match an online retailer! I give up on Best Buy and I will be taking my business to Walmart from now on. This price match is all a lie and NOBODY in the company at any level was of any help during this. If only i could get reimbursed for my tank of gas I wasted. 

    Hello TOMINATOR,
    Best Buy's Price Match Guarantee is a great way to ensure that you get the best possible price on exciting products. I was gratified to read that you were attempting to avail yourself of it, but quite disheartened by how your request for a price match was greeted at the store. Certainly we did not set out to disappoint you and I apologize sincerely for having done so.
    Our store associates should complete any price match request from you or our other customers as long as it in alignment with our requirements (see link above). While we do require that our competitor be in stock, the amount of the discount should never be an issue. After your interaction with the appliances associate, did you speak to a manager about his having declined your request? At what store did this occur?
    Please know that I'm very grateful that you wrote to us with your concerns and shared your feedback with us.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
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  • Price Match giftcard from 100 to 200 dollars on atnt next

    This topic has been moved to Customer Service under the board Best Buy Store Purchase for further review.

    Regrettably our Price Match Guarantee does not cover purchases that include a free gift card. The store would have been correct in denying this price match request. Our Price Match Guarantee does not cover:The online prices of retailers not listed.Contract mobile phones sold by any online retailer.Products shipped from or sold by third-party sellers (Marketplace sellers) on websites.Best Buy For Business transactions and BestBuy.com Marketplace items.Competitors' service prices, special daily or hourly sales.Any financing offers, bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, rent/lease to own items, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor.Ref: http://amurl.co/bbypmg

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