Shadow on scanned image

HP Photosmart C6180 All-in-One.
When scanning or copying, the output image has a soft-edged, grey shadow, about one inch wide and three inches long, running from the top edge of the page and centered about 2.5 inches from the right-hand edge of the page. The printer has done 7,000 - 8,000 copies.

Hello again!
There is not a full feature driver available for the Photosmart C6180 on Mavericks as it's a mixture of an older printer and newer OS X, which I am honestly unsure if this is causing the problem. However, you do still have other options for scanning that wouldn't hurt to try, to see if you can overcome the issue.
Here are some links to help out with that:
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
How to Scan: OS X v10.9
For the Officejet 8620 and Photosmart 5525, I have checked the drivers for those units and they both have supported and full drivers available on Mavericks. I have personally not heard of scanning problems with them on Mavericks.
I hope that gives you some insight and helps!
Hope you enjoy your Thursday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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