Shadow system not started due to memory

Dear All,
We are doing EHP7 upgrade and using SUM 1.0 sp 10 lmt 8
We faced an issue in preprocessing phase while SUM tries to start shadow system.
Shadow system failed to start> after checking logs at /SUM/abap/system/SID/DVEBMGS/work
it was found that shadow system was trying to allocate 210 gb of space to em_initial_size_MB. System gets crashed with core dump.
it was then fixed after i maintained the parameter em_initial_size_mb in shadow's system instance profile to 16384 and tried to start. it started up.
We never faced this issue with our other system while doing ehp6 as well. is it a bug with SUM 1.0 sp10 lmt8 which doesn't put the parameter in shadow profile.
error in dev_w0
*** ERROR => shmget(18806,34623979520,2016) (22: Invalid argument) [shmux.c 
1524]
regards,
Devender Goyal.

Hi,
Seems like a bug with the SUM 1.0 SP09. Refer thread SUM 1.0 SP09: Shadow instance assigns too much memory
Manually changing the parameter might be the solution available.
Regards,
Srikishan

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    3 ETQ120 20150113094153: PID 8728 execute 'F:\SUM\SUM\abap\exe\sapcontrol.exe -format script -prot PIPE -host SAPCRMDEV -nr 04 -function GetProcessList', output written to 'F:\SUM\SUM\abap\log\SAPup.ECO'.
    3 ETQ123 20150113094153: PID 8728 exited with status 0 (time 0.000 real)
    1EETQ399 SYSTEM MANAGER: START of mandatory instance 04 on server SAPCRMDEV has failed
    2EETQ399 Starting shadow instance failed
    1EETQ399 Last error code set is: Shadow instance couldn't be started, check 'STARTSSC.LOG' and 'DEVTRACE.LOG': Process F:\SUM\SUM\abap\exe/sapcontrol.exe exited with 2, see 'F:\SUM\SUM\abap\log\SAPup.ECO' for details
    1EETQ204 Upgrade phase "START_SHDI_PREPUT" aborted with severe errors ("20150113094153")
    DEVTRACE:
    trc file: "dev_disp", trc level: 1, release: "721"
    sysno      04
    sid        CRD
    systemid   562 (PC with Windows NT)
    relno      7210
    patchlevel 0
    patchno    400
    intno      20020600
    make       multithreaded, Unicode, 64 bit, optimized
    profile    F:\SUM\SUM\abap\system\CRD\SYS\profile\CRD_DVEBMGS04_SAPCRMDEV
    pid        8608
    kernel runs with dp version 139000(ext=121000) (@(#) DPLIB-INT-VERSION-139000-UC)
    length of sys_adm_ext is 592 bytes
    *** SWITCH TRC-HIDE on ***
    ***LOG Q00=> DpSapEnvInit, DPStart (04 8608) [dpxxdisp.c   1323]
    shared lib "dw_xml.dll" version 400 successfully loaded
    shared lib "dw_xtc.dll" version 400 successfully loaded
    shared lib "dw_stl.dll" version 400 successfully loaded
    shared lib "dw_gui.dll" version 400 successfully loaded
    shared lib "dw_mdm.dll" version 400 successfully loaded
    shared lib "dw_rndrt.dll" version 400 successfully loaded
    shared lib "dw_abp.dll" version 400 successfully loaded
    shared lib "dw_sym.dll" version 400 successfully loaded
    shared lib "dw_aci.dll" version 400 successfully loaded
    rdisp/softcancel_sequence :  -> 0,5,-1
    use internal message server connection to port 3904
    rdisp/dynamic_wp_check : 0
    rdisp/calculateLoadAverage : 1
    Tue Jan 13 08:53:56 2015
    *** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
    ***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  6525]
    MtxInit: 30000 0 0
    DpSysAdmExtInit: ABAP is active
    DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
    display_tcp_ip: 0
    Set Check Logoff Flags to 0x0
    DpIPCInit2: write dp-profile-values into sys_adm_ext
    DpIPCInit2: start server >SAPCRMDEV_CRD_04                        <
    DpShMCreate: sizeof(wp_adm)  42864 (2256)
    DpShMCreate: sizeof(tm_adm)  5517056 (27448)
    DpShMCreate: sizeof(wp_ca_adm)  64000 (64)
    DpShMCreate: sizeof(appc_ca_adm) 64000 (64)
    DpCommTableSize: max/headSize/ftSize/tableSize=500/16/1392064/1392080
    DpShMCreate: sizeof(comm_adm)  1392080 (2768)
    DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
    DpShMCreate: sizeof(slock_adm)  0 (296)
    DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
    DpShMCreate: sizeof(file_adm)  0 (80)
    DpShMCreate: sizeof(vmc_adm)  0 (2160)
    DpShMCreate: sizeof(wall_adm)  (41664/42896/64/192)
    DpShMCreate: sizeof(gw_adm) 48
    DpShMCreate: sizeof(j2ee_adm) 3952
    DpShMCreate: SHM_DP_ADM_KEY  (addr: 00000000073B0050, size: 7182832)
    DpShMCreate: allocated sys_adm at 00000000073B0060
    DpShMCreate: allocated wp_adm_list at 00000000073B30B0
    DpShMCreate: allocated wp_adm at 00000000073B32A0
    DpShMCreate: allocated tm_adm_list at 00000000073BDA20
    DpShMCreate: allocated tm_adm at 00000000073BDA70
    DpShMCreate: allocated wp_ca_adm at 0000000007900980
    DpShMCreate: allocated appc_ca_adm at 0000000007910390
    DpShMCreate: allocated comm_adm at 000000000791FDA0
    DpShMCreate: system runs without slock table
    DpShMCreate: system runs without file table
    DpShMCreate: allocated vmc_adm_list at 0000000007A73B80
    DpShMCreate: system runs without vmc_adm
    DpShMCreate: allocated gw_adm at 0000000007A73C30
    DpShMCreate: allocated j2ee_adm at 0000000007A73C70
    DpShMCreate: allocated ca_info at 0000000007A74BF0
    DpShMCreate: allocated wall_adm at 0000000007A74C80
    DpCommAttachTable: attached comm table (header=000000000791FDA0/ft=000000000791FDB0)
    DpSysAdmIntInit: initialize sys_adm
    rdisp/test_roll : roll strategy is DP_NORMAL_ROLL
    dia token check not active (8 token)
    MBUF state OFF
    DpCommInitTable: init table for 500 entries
    DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm
    rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80
    EmInit: MmSetImplementation( 2 ).
    MM global diagnostic options set: 0
    <ES> client 0 initializing ....
    <ES> EsILock: use Mutex for locking
    <ES> InitFreeList
    <ES> block size is 4096 kByte.
    <ES> Info: em/initial_size_MB( 8191MB) not multiple of em/blocksize_KB( 4096KB)
    <ES> Info: em/initial_size_MB rounded up to 8192MB
    Using implementation view
    <EsNT> Using memory model view.
    <EsNT> Memory Reset disabled as NT default
    *** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_04_003 ,size=2044 MB, error=1455 [esnti.c      1278]
    * Memory diagnostic                                 *
    Systeminformation
    Processor-Typ             : Processor-Count           : 4
    Operating System          : NT 6.1, Build 7601
    Service Pack              : Service Pack 1
    NT Pagefile Informations
    Config. minimum size      :     0 K
    Config. maximum size      :     0 K
    Avail.  maximum size      :     0 K
    | Num|Pagefile                      |  Min.Size|  Max.Size| Avail.Max| Curr.Size|
    |----|------------------------------|----------|----------|----------|----------|
    NT Task Manager Informations
    Total Handles             :    42631
    Total Threads             :     1579
    Total Processes           :      124
    Commit Charge Total       : 38104688 K
    Commit Charge Limit       : 39413172 K
    Commit Charge Peak        : 38104688 K
    Phys.Memory Total         : 16776696 K
    Phys.Memory Available     :  4975120 K
    File Cache                :   260104 K
    Kernel Memory Total       :   370268 K
    Kernel Memory Paged       :   284740 K
    Kernel Memory Nonpaged    :    85528 K
    Memory usage of current process
    Total virt.address space  : 0000008589934464 K
    Avail.virt.address space  : 0000008588857984 K
    Private Pages             :        0 K
    Total heap size           :    14399 K
    Virtual memory regions    :       42 K
    Uncommitted heap memory   :     5660 K
    Allocated heap memory     :     7949 K
    Moveable heap memory      :        0 K
    DDE shared heap memory    :     4372 K
    Memory usage of all processes
    | PID|Image               |Instance   |  Work.Set|   WS Peak|Priv.Pages|   PP Peak|Pg Fault|
    |----|--------------------|-----------|----------|----------|----------|----------|--------|
    |5088|conhost.exe         |           |    1228 K|    3148 K|    1204 K|    7952 K|       0|
    |6672|conhost.exe         |           |    1228 K|    3156 K|    1204 K|   35924 K|       0|
    |6416|conhost.exe         |           |    1228 K|    3144 K|    1204 K|   35924 K|       0|
    |5148|taskhost.exe        |           |    6320 K|   10896 K|    7908 K|    8600 K|     235|
    |2576|rdpclip.exe         |           |    6224 K|    8708 K|    2968 K|    3008 K|       3|
    |5664|Dwm.exe             |           |    3564 K|    5576 K|    1884 K|    2064 K|       8|
    |7232|Explorer.EXE        |           |   28532 K|   45316 K|   30488 K|   32508 K|      26|
    |5860|vmtoolsd.exe        |           |    6004 K|   12512 K|    6204 K|    6296 K|      13|
    |3824|MagicDisc.exe       |           |    3208 K|    6812 K|    3000 K|    3176 K|       1|
    |5600|mmc.exe             |           |    9244 K|   28268 K|   21772 K|   21892 K|      14|
    |7952|msg_server.EXE      |[MS] CRD_00|   27324 K|   32816 K|   34368 K|   34636 K|       8|
    |8020|conhost.exe         |           |    1244 K|    3152 K|    1216 K|    1332 K|       0|
    |5756|disp+work.EXE       |[DP] CRD_00|   25144 K|  126440 K|  107700 K|  109536 K|      32|
    |3588|igswd.EXE           |[**] CRD_00|    3740 K|    7808 K|    5252 K|    6364 K|       2|
    |5844|conhost.exe         |           |    1300 K|    3340 K|    1224 K|    1340 K|       1|
    |6536|conhost.exe         |           |    1244 K|    3172 K|    1216 K|    1332 K|       0|
    |7272|igsmux.exe          |           |   30968 K|   30968 K|   37552 K|   37552 K|       9|
    |7636|igspw.exe           |           |   30356 K|   38880 K|   39248 K|   39404 K|      37|
    |1316|igspw.exe           |           |   30408 K|   38924 K|   39428 K|   39584 K|      37|
    | 732|gwrd.EXE            |[GW] CRD_00|   11736 K|   20188 K|   15120 K|   15420 K|       7|
    |3908|icman.EXE           |[**] CRD_00|  109388 K|  118116 K|  116920 K|  117744 K|      29|
    |7264|disp+work.EXE       |[WP] CRD_00|  139528 K|  444572 K|  133204 K|  242864 K|    2417|
    |7620|disp+work.EXE       |[WP] CRD_00|   34728 K|  506312 K|  121364 K|  368924 K|    1174|
    |3620|disp+work.EXE       |[WP] CRD_00|  141068 K|  309044 K|  129432 K|  243256 K|    2035|
    |7140|disp+work.EXE       |[WP] CRD_00|  148012 K|  289512 K|  125064 K|  257388 K|    2123|
    |7296|disp+work.EXE       |[WP] CRD_00|   29664 K|   77940 K|  117004 K|  117272 K|      19|
    |5884|disp+work.EXE       |[WP] CRD_00|  149536 K|  592744 K|  127968 K|  309976 K|   11517|
    |5236|disp+work.EXE       |[WP] CRD_00|  148264 K|  259552 K|  133824 K|  155352 K|    3329|
    |7864|disp+work.EXE       |[WP] CRD_00|  130780 K|  307832 K|  135488 K|  294336 K|    2179|
    |7980|disp+work.EXE       |[WP] CRD_00|   32088 K|  239100 K|  118672 K|  118940 K|      65|
    |3996|disp+work.EXE       |[WP] CRD_00|   28664 K|   57556 K|  116188 K|  116344 K|      14|
    |6140|disp+work.EXE       |[WP] CRD_00|   31348 K|  105800 K|  118016 K|  118172 K|      26|
    |7968|disp+work.EXE       |[WP] CRD_00|   27988 K|   54684 K|  115096 K|  115240 K|      13|
    |7584|disp+work.EXE       |[WP] CRD_00|   35656 K|  150072 K|  123180 K|  132752 K|      71|
    |7856|disp+work.EXE       |[WP] CRD_00|   75496 K|  397344 K|  128608 K|  257352 K|     352|
    |6992|disp+work.EXE       |[WP] CRD_00|   34324 K|   97024 K|  121640 K|  121904 K|      31|
    |8032|disp+work.EXE       |[WP] CRD_00|   31456 K|   85396 K|  119484 K|  119632 K|      24|
    |6196|disp+work.EXE       |[WP] CRD_00|   35688 K|  213644 K|  123180 K|  123632 K|      80|
    | 628|disp+work.EXE       |[WP] CRD_00|   30756 K|   73208 K|  118884 K|  119040 K|      20|
    |3684|disp+work.EXE       |[WP] CRD_00|   41876 K|   69024 K|  117412 K|  117688 K|     166|
    |5456|disp+work.EXE       |[WP] CRD_00|   28516 K|   55980 K|  116140 K|  116296 K|      13|
    |5580|jcontrol.EXE        |[**] CDJ_02|    4960 K|   18960 K|   11776 K|   16620 K|       7|
    |3608|igswd.EXE           |[**] CDJ_02|    2948 K|    7460 K|    4120 K|    5680 K|       2|
    |7480|conhost.exe         |           |    1236 K|    3168 K|    1212 K|    1332 K|       0|
    |4768|conhost.exe         |           |    1248 K|    3168 K|    1216 K|    1332 K|       0|
    |5760|igsmux.exe          |           |   21512 K|   21512 K|   27372 K|   27372 K|       6|
    |6996|igspw.exe           |           |   30516 K|   39044 K|   39524 K|   39716 K|      37|
    |3508|igspw.exe           |           |   30244 K|   38752 K|   38560 K|   38712 K|      37|
    |3368|msg_server.EXE      |[MS] CDJ_03|    9588 K|   15004 K|   15408 K|   15560 K|       3|
    |7260|enserver.EXE        |[**] CDJ_03|   17396 K|   25324 K|   62652 K|   62800 K|       6|
    |2376|conhost.exe         |           |    1240 K|    3144 K|    1212 K|    1332 K|       0|
    |6884|conhost.exe         |           |    1244 K|    3148 K|    1216 K|    1332 K|       0|
    |4264|cmd.exe             |           |    1132 K|    3176 K|    2372 K|    3468 K|       0|
    |5196|conhost.exe         |           |    1472 K|    3840 K|    1332 K|    1452 K|       1|
    |5800|jlaunch.exe         |           |  157752 K|  236956 K|  411928 K|  423684 K|      96|
    |3636|jlaunch.exe         |           |  892232 K|  909720 K| 2438664 K| 2459780 K|     428|
    |5216|jlaunch.exe         |           |  161616 K|  175812 K|  209044 K|  211344 K|      64|
    |5928|cmd.exe             |           |    1176 K|    3156 K|    2408 K|    3504 K|       0|
    |7672|conhost.exe         |           |    1448 K|    3600 K|    1312 K|    1428 K|       1|
    |2732|java.exe            |           |  300320 K|  328740 K|  405232 K|  422776 K|     161|
    |5192|iexplore.exe        |           |   16248 K|   31204 K|   11508 K|   12872 K|      11|
    |6364|IEXPLORE.EXE        |           |   16700 K|   35472 K|   15356 K|   19092 K|      11|
    | 256|javaw.exe           |           |  130904 K|  187428 K|  293136 K|  355476 K|     288|
    |2812|SAPup.exe           |           |  151960 K|  372148 K|  150948 K|  367436 K|     848|
    |6876|conhost.exe         |           |    1112 K|    3032 K|    1176 K|    3180 K|       0|
    |2276|saposcol.exe        |           |   18312 K|   22844 K|   20364 K| 1390432 K|      71|
    |6908|sapstartsrv.exe     |           |   84424 K|   84424 K|  109840 K|  169528 K|      52|
    |9108|sapcontrol.exe      |           |   12176 K|   12176 K|    9588 K|    9588 K|       3|
    |3504|conhost.exe         |           |    3072 K|    3072 K|    1196 K|   34964 K|       0|
    |5628|msg_server.EXE      |[MS] CRD_04|   14264 K|   14264 K|   15384 K|   15388 K|       3|
    |5572|conhost.exe         |           |    3108 K|    3108 K|    1212 K|    1212 K|       0|
    |8888|enserver.EXE        |[**] CRD_04|   41128 K|   41128 K|   17576 K|   17580 K|      10|
    |8412|conhost.exe         |           |    3104 K|    3104 K|    1216 K|    1216 K|       0|
    |8608|disp+work.EXE       |           |   49264 K|   49264 K|   80656 K|   85836 K|      20|
    |9088|conhost.exe         |           |    3116 K|    3116 K|    1212 K|    1212 K|       0|
    |----|--------------------|-----------|----------|----------|----------|----------|--------|
    |    |Sum                 |           | 3883240 K|**********| 7343856 K|**********|********|
    Tue Jan 13 08:53:57 2015
    *** Error 11 while initializing OS dependent part.
    *** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c   10995]
    *** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c   10909]
    *** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit
    *** DISPATCHER EMERGENCY SHUTDOWN ***
    increase tracelevel of WPs
    NiWait: sleep (10000ms) ...
    NiISelect: timeout 10000ms
    NiISelect: maximum fd=1
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Tue Jan 13 08:54:07 2015
    NiISelect: TIMEOUT occured (10000ms)
    dump system status
    Workprocess Table (long)   Tue Jan 13 13:54:07 2015
    ========================
    No Type  Pid    Status  Cause Start Rstr  Err Sem Time Program          Cl  User         Action                    Table
    Dispatcher Queue Statistics   Tue Jan 13 13:54:07 2015
    ===========================
    +------+--------+--------+--------+------------+------------+
    |  Typ |    now |   high |    max | writes     |  reads     |
    +------+--------+--------+--------+------------+------------+
    | NOWP |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  DIA |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  UPD |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  ENQ |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  BTC |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  SPO |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    |  UP2 |      0 |      0 |   2000 |          0 |          0 |
    +------+--------+--------+--------+------------+------------+
    max_rq_id  0
    wake_evt_udp_now 0
    wake events       total     0,  udp     0 (  0%),  shm     0 (  0%)
    since last update total     0,  udp     0 (  0%),  shm     0 (  0%)
    Dump of tm_adm structure:   Tue Jan 13 13:54:07 2015
    =========================
    Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)
    Workprocess Comm. Area Blocks   Tue Jan 13 13:54:07 2015
    =============================
    Slots: 1000, Used: 0, Max: 0
    +------+--------------+----------+-------------+
    |   id | owner        |   pid    | eyecatcher  |
    +------+--------------+----------+-------------+
    NiWait: sleep (5000ms) ...
    NiISelect: timeout 5000ms
    NiISelect: maximum fd=1
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Tue Jan 13 08:54:12 2015
    NiISelect: TIMEOUT occured (5000ms)
    DpHalt: shutdown server >SAPCRMDEV_CRD_04                        < (normal)
    DpJ2eeDisableRestart
    DpHalt: switch off Shared memory profiling
    ShmProtect( 57, 3 )
    ShmProtect(SHM_PROFILE, SHM_PROT_RW
    ShmProtect( 57, 1 )
    ShmProtect(SHM_PROFILE, SHM_PROT_RD
    DpWakeUpWps: wake up all wp's
    DpHalt: stop work processes
    DpHalt: terminate gui connections
    DpHalt: wait for end of work processes
    DpHalt: not attached to the message server
    DpHalt: cleanup EM
    EsCleanup( )
    EsCleanup ....
    EmCleanup() -> 0
    Es2Cleanup: Cleanup ES2
    ***LOG Q05=> DpHalt, DPStop ( 8608) [dpxxdisp.c   11819]
    DpHalt: Good Bye .....
    trc file: "dev_ms", trc level: 1, release: "721"
    [Thr 8464] Tue Jan 13 08:53:49 2015
    [Thr 8464] ms/http_max_clients = 500 -> 500
    [Thr 8464] MsSSetTrcLog: trc logging active, max size = 52428800 bytes
    systemid   562 (PC with Windows NT)
    relno      7210
    patchlevel 0
    patchno    327
    intno      20020600
    make       multithreaded, Unicode, 64 bit, optimized
    pid        5628
    [Thr 8464] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 5628) [msxxserv.c   2305]
    [Thr 8464] MsInitAclInfo: acl file F:\SUM\SUM\abap\system\CRD\SYS\global\ms_acl_info.DAT not found, unrestricted access
    [Thr 8464] MsGetOwnIpAddr: my host addresses are :
    [Thr 8464]   1 : [192.168.200.142] SAPCRMDEV.CRESTRON.CRESTRON.com (HOSTNAME)
    [Thr 8464]   2 : [127.0.0.1] SAPCRMDEV.CRESTRON.CRESTRON.com (LOCALHOST)
    [Thr 8464] MsHttpInit: full qualified hostname = SAPCRMDEV.CRESTRON.CRESTRON.com
    [Thr 8464] HTTP logging is switch off
    [Thr 8464] MsHttpOwnDomain: own domain[1] = CRESTRON.CRESTRON.com
    [Thr 8464] *** I listen to port 3604 (3604) ***
    [Thr 8464] *** I listen to internal port 3904 (3904) ***
    [Thr 8464] CUSTOMER KEY: >G0021204657<
    [Thr 8464] build version=721.2014.07.17
    Thanks,
    Kavitha Rajan.

    Hi Kavitha,
    Hope you are doing good.
    Looks like a memory issue:
    EsNT> Memory Reset disabled as NT default
    *** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_04_003 ,size=2044 MB, error=1455 [esnti.c      1278]
    Tue Jan 13 08:53:57 2015
    *** Error 11 while initializing OS dependent part.
    *** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c   10995]
    *** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c   10909]
    *** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit
    First restart Windows and then try to start the SAP system from the MMC.If that doesn't help then increase the pagefile size and restart the Windows.
    Kind Regards,
    Hemanth
    SAP AGS

  • System not started after installing grid control

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    Hi,
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