Share my screen not available

Greetings all,
My Niece is at Auburn and I am trying to fix something on her computer but she is unable to share her screen with me. I am running OS-X 10.6.6 and iChat 5.0.3. She is on a MacBook running 10.5.8 and iChat 4.0.9. I can share my screen with her but not the other way. Her Share Screen is enabled. She is using an Airport. Her Dad was able to connect on an Intel iMac but not the Power PC. She mentioned he had to update iChat to 4.0.9 to get it to work which tells me he is on 10.5. Any suggestions?

Niece misunderstood the diff between Sys Pref and iChat Pref. Thanks anyway...

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      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
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