Shared data plans not available when upgrading to iphone5

Last night I upgraded two 3G smartphone and a basic phone to iphone5's for all three of us. Currently on shared unlimited data/text and 1400 min. shared voice. The ordering process would not allow me to select the new tiered shared data plans. It only made individual data plans available and these were combined with aspects of the old plan ($10/month access fee, 1400 shared minutes, etc.). My chat with customer rep "Sunny" was inconclusive as he/she only stated that I couldn't order new phones and the new shared data plan all at once, but would have to order the phones and then switch the data plan after phones are activated (shipping 10/26).
Anybody else gone through this frustrating process? Should I just wait until the iphone5's show up and try to switch plans then? Or should I sit through the 30-45 minutes customer service hold time and try to resolve this now?
Thanks.
Ken

Ordering online usually doesn't allow for more than one change to the account at a time. You have to complete the upgrade in one step. Then once that is finalized in the account, then you can change to the Share Everything plans.
You might be able to complete both changes at same time if you ordered through customer service via phone.

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