'Shared Folder not Available'

Hi all. In the last week or ten days, I can no longer access my desktop computer folders from my laptop. I can access laptop folders from desktop. I have:
(1) Checked my firewall settings and even tried accessing the desktop folders with Norton Internet Security 2009 disabled on both machines, no go.
(2) I have gone to Linksys Forums and followed instructions in a post dated February 20, 2007 from 'Talbot', a Cisco engineer.
(3) I have disabled connection sharing and checked that 'Client for Microsoft Nerworks and File and Printer sharing is installed--it is.
(4) I have spoken to a Cisco tech who said it was probably a router problem (I doubt it, it's working fine). But I did reset my modem and router, no go
I can access my desktop computer folders through Windows Explorer, but I bought NM so I could use it, not to have to work around it. I would appreciate your help in fixing this problem. I did install the latest Microsoft updates (November 10 release), including KBs: 973704,975758, 973475, 973443, and 969947
-My version of NM is 5.5..9195.0-Pure0
-OS is Windows XP, SP3
-My connection is a cable modem and I'm using a Linksys WRT54G router.
-My desktop connects with a cable and my laptop connects wirelessly
-I use Norton Internet Security 2009 as my firewall and anti-virus
-I use SpywareBlaster and Malwarebytes for anti-spyware/malware
Please see this link for screen shot of the error:
http://forums.purenetworks.com/showthread.php?t=3407&highlight=shared+folder
It appears I'm not the only person having this problem.

I have tried this work around before. This was provided to me when I talked to one of their support reps with network magic. disregard the title of the article and follow the steps indicated. But you have to do this on all computers that's using network magic. After doing the steps in one computer, shut it down and repeat the same steps on the next computer until your done. After that boot up your computers one by one then see if that will help resolve the issue. It worked for me.
Article ID: 19407
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=8571edab25b54432bfb7b7672a577b8f_19407.xml&pid=80&...

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Still get 'Shared Folder Not Available'

Hi all. I posted a message around November 15, 2009 and never received any responses. See http://forums.linksysbycisco.com/linksys/board/message?board.id=Network_Magic&thread.id=1488   That was for my laptop and problem never resolved. Now I have a netbook, same problem. Both computers see the enabled folders on the desktop and I can access the folders on the laptop and netbook using Windows Explorer. I can also access the laptop and netbook folders from the desktop using Network Magic. But I can't access any desktop folders using Network Magic. I get the dreaded 'Shared Folder Not Available' message. I've checked out many threads here and through google search. I've made the recommended configuration changes to Norton Internet Security. I've disabled VPN software at the recommendation of the tech who installed the VPN. I've contacted Pure Networks and submitted a ticket--was given standard things to try--nothing worked.
Does anyone have something else to try? It seems a big waste to have spent $50 on software that doesn't work for my machines and whose technical support people don't seem to have a solution. Please don't respond that it must be a setting in Norton--I've tried changing everything recommended. Norton is one of the most commonly used firewalls and anti-virus programs around.   I'm sure other Norton users are successfully using NM. I will try contacting Pure Networks again. Maybe a different tech will have a solution.
Thanks for any help you can provide.
Sare

Well, thecreator, I did provide the requested information the first time I posted in November. If you go to the link I included in my current message, you will see that the information was provided or see extracted information below.     I also understand that no one may have a better answer than what's already been posted in the forum. If the information I've provided isn't sufficient for a response, I guess I need to try Pure Networks support again.
From prior post:
"I can access my desktop computer folders through Windows Explorer, but I bought NM so I could use it, not to have to work around it. I would appreciate your help in fixing this problem. I did install the latest Microsoft updates (November 10 release), including KBs: 973704,975758, 973475, 973443, and 969947
-My version of NM is 5.5..9195.0-Pure0
-OS is Windows XP, SP3
-My connection is a cable modem and I'm using a Linksys WRT54G router.
-My desktop connects with a cable and my laptop connects wirelessly
-I use Norton Internet Security 2009 as my firewall and anti-virus
-I use SpywareBlaster and Malwarebytes for anti-spyware/malware
Please see this link for screen shot of the error:
http://forums.purenetworks.com/showthread.php?t=3407&highlight=shared+folder
It appears I'm not the only person having this problem."

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HWO description
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09:46:40 12.04.2010   LOG: Connected to existing shared memory.
09:46:40 12.04.2010   LOG: MaxRecords = 1037 <> RecordCnt + Dta_offset = 1051 + 61
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Edited by: Soeren Friis Pedersen on Apr 12, 2010 9:49 AM

Shared Memory not available

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SAPOSCOL not running ? (shared memory not available )
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One of my Prodn appln server instance is not displaying the data in tcode OS06,
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I suggest you to kindly go to OS level and restart the saposcol service and check if that works.
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Check whether saposcol belongs to user 'root' and whether the authorizations are correct: -rwsr-x---
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========
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SAPOSCOL not running:Shared Memory not available

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