Shared folders document doesn't show up over USB in Files

Question

Playbook Question. Our app writes files to the Shared Folder Documents folder. I know they are there because the app can read them after they are written. They simply don't show up in the Desktop Software Files section and they don't show up in the Z: drives Documents folder. If I create an empty file in the Z: Documents folder and then write to it with the app the file will contain the information he app writes to it. What am I missing. Do I need to set something on the Playbook? Do I need to set somthmg on the Desktop Software This happens in both the Photos and Documents folder that the app writes to. Thanks for any help. gjw

Answer 1

Right-click on the desired folder and choose Get Info from the contextual menu.  In the info window that appears, toward the bottom is a section for Sharing & Permissions (click on the disclosure triangle if the section isn't open).   You may also need to click on the lock (at the lower right corner) to unlock and authenticate in order to make changes.
The normal permissions for a user's Public folder is read only for staff and everyone (items can also be put in the Drop Box).  The normal permissions for the /Users/Shared folder is read & write for everyone, although the appropriate permissions need to be set by the owner (or use something like Access Control List (ACL) entries) to allow people to modify items that are owned by others.