Shared folio from producer crashes

I am trying to share a DPS pub with two separate team members, but the app crashes when they try playing it. One team member was able to get through the entire pub, but on subsequent views the app crashed right away. This is a demo pub and so I've included as many types of interactivity as possible, and have 5 folios. One contains an edge animation, one contains an html 5 animation, and one has a video. Plus there are scrolling frames and pull out tabs. The app plays on my ipad fine with no crashes. Any ideas on what would cause this or where I should start in on troubleshooting???
Thanks!!

The article made a lot of sense, and it seems like it was the edge animation on the cover folio. I got rid of that and the html animation and the only problem I still have is with the video. It plays fine on my ipad, but only loads sound and no picture on my team members' pads. I am assuming this would also be a memory problem. But at least no more crashes. Thanks for your help.

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  • Share a folio from folio producer

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    +4 com.apple.CoreFoundation 0x95add3a4 CFRunLoopRun + 84+
    +5 com.apple.iTunes 0x0000c1e6 0x1000 + 45542+
    +6 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +7 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 5:+
    +0 libSystem.B.dylib 0x98a3a0a6 _semwaitsignal + 10+
    +1 libSystem.B.dylib 0x98a39d62 pthread_condwait + 1191+
    +2 libSystem.B.dylib 0x98a3b9f8 pthreadcondwait$UNIX2003 + 73+
    +3 com.apple.iTunes 0x0002555c 0x1000 + 148828+
    +4 com.apple.iTunes 0x000249e9 0x1000 + 145897+
    +5 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +6 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 6: com.apple.CFSocket.private+
    +0 libSystem.B.dylib 0x98a2b0c6 select$DARWIN_EXTSN + 10+
    +1 com.apple.CoreFoundation 0x95b17c83 __CFSocketManager + 1091+
    +2 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +3 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 7:+
    +0 libSystem.B.dylib 0x98a1745e read$UNIX2003 + 10+
    +1 com.apple.security 0x97ff39ac Security::UnixPlusPlus::FileDesc::read(void*, unsigned long) + 64+
    +2 com.apple.security 0x9802a17c Security::CodeSigning::hashFileData(Security::UnixPlusPlus::FileDesc, Security::SHA1&, unsigned long) + 123+
    +3 com.apple.security 0x98013a3a Security::CodeSigning::CodeDirectory::hash(Security::UnixPlusPlus::FileDesc, unsigned char*, unsigned long) + 52+
    +4 com.apple.security 0x98013d02 Security::CodeSigning::CodeDirectory::validateSlot(Security::UnixPlusPlus::File Desc, unsigned long, int) const + 72+
    +5 com.apple.security 0x9801d8c2 Security::CodeSigning::SecStaticCode::validateExecutable() + 498+
    +6 com.apple.security 0x9801612d SecStaticCodeCheckValidityWithErrors + 188+
    +7 com.apple.security 0x98016337 SecStaticCodeCheckValidity + 39+
    +8 ...ickTimeComponents.component 0x91f82351 AMFDRMHelper_ComponentDispatch + 20622+
    +9 ...ickTimeComponents.component 0x91f8244d AMFDRMHelper_ComponentDispatch + 20874+
    +10 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +11 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 8:+
    +0 libSystem.B.dylib 0x98a31a12 _workqkernreturn + 10+
    +1 libSystem.B.dylib 0x98a31fa8 pthreadwqthread + 941+
    +2 libSystem.B.dylib 0x98a31bc6 start_wqthread + 30+
    +Thread 0 crashed with X86 Thread State (32-bit):+
    +eax: 0x00000020 ebx: 0x00000000 ecx: 0xa08f1a40 edx: 0x00000000+
    +edi: 0x00000000 esi: 0x02162470 ebp: 0xbfffe674 esp: 0xbfffe63c+
    +ss: 0x0000001f efl: 0x00010246 eip: 0x90e4cf16 cs: 0x00000017+
    +ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037+
    +cr2: 0x00000020+
    +Binary Images:+
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    +0x97f68000 - 0x981cbfff com.apple.security 6.1.1 (37594) <B6F2A8BF-C1B7-A0E2-83FB-4FF265E9BDDC> /System/Library/Frameworks/Security.framework/Versions/A/Security+
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    +0x98557000 - 0x98594ff7 com.apple.CoreMedia 0.484.20 (484.20) <105DDB24-E45F-5473-99E1-B09FDEAE4500> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia+
    +0x98595000 - 0x98595ff7 com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa+
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    +0x98603000 - 0x98609fe7 com.apple.CommerceCore 1.0 (6) <41C2A87D-93D8-56C1-9292-0400699F23C1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore+
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    +0x9967d000 - 0x996c6fe7 libTIFF.dylib ??? (???) <72AC8D6B-F187-1462-901F-999E68C24848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib+
    +0x998c5000 - 0x99947ffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation+
    +0x99948000 - 0x99953ff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib+
    +0x99954000 - 0x99978ff7 libJPEG.dylib ??? (???) <E064CF03-8CC2-C83E-C951-D46610834D1C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib+
    +0x99979000 - 0x999bcff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices+
    +0x999bd000 - 0x999defe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL+
    +0x99a64000 - 0x99a65ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <1DD14B2E-E466-1A45-5CF7-947766F0ECD9> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l+
    +0x99a66000 - 0x99a70fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound+
    +0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <4FFBF71A-D603-3C64-2BC6-BFBFFFD562F0> /usr/lib/libSystem.B.dylib+

    Yes, not all the settings, no time machine, but I would not loose important data if I reinstall OS X.
    Is there no way to fix the launchservice without new install?
    I searched for the error message from the crash report:
    +Exception Type: EXCBADACCESS (SIGBUS) Exception Codes: KERNPROTECTIONFAILURE+
    Could it a problem with RAM modules? I have original 4G from Apple installed.
    What I remember now, a few days ago the MacBook crashed completely, I only got a message that I have to power off and restart, like this: http://www.bergek.com/2009/03/17/os-x-panics-when-inserting-usb-memory/
    But after I restarted there was no problem anymore, until the latest problems came up.

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