Shared IMAP Folder poorly supported in Mail.app

The following article describes the process of constructing a shared imap folder using courier-imap.
http://wiki.litux.org/ImapSharedFolders
Towards the end it explains how to configure your favourite mail client to access the shared folder. Unfortunatly this seems to be a weakness for Mail.app which has only very poor support.
----EXTRACT----
Apple Mail.app: this MUA doesn't support Folder Subscriptions, and don't support INBOX prefixes correctly (see first point). This restricts us to two options (with a third work-around): If you go to "Preferences, Advanced, IMAP path prefix" and set it to "INBOX", you'll have your folders in the right place, and not as sub-folders of INBOX, but you don't have access to "shared" folders anymore. If you remove it, you'll have access to everything but these everything will be sub-folders of INBOX, and will show in a very ugly way.
A third solution, or a ugly work-around, is to configure two accounts (You'll need different imap server names, so just add an DNS alias or point to your IMAP IP). One account will have IMAP Prefix as "INBOX" and the other one have "shared". This solution have a ugly result - you'll see your inbox messages twice in Mail.app Inbox. Just activate "View, Organise as Thread" and ignore it. Maybe Mail.app 2.0 will fix all these
----END EXTRACT ----
I am hoping that there is a better solution that the ones offered here.

Solved the issue, I had deleted messages unhidden.

Similar Messages

Got into a right IMAP folder mess with Gmail, Mail, and MobileMail!

Hi all,
I'm running a Gmail account and want to use it with Apple Mail on an iMac and a MacBook Pro, and with my iPhone. I thought I had it all set up nice at one point, but recent events have proved otherwise. The iMac is my main machine so I manage email from Mail there and have a bunch of folders 'On My Mac', such as Accounts (with various sub-folders inside the Accounts folder), Family & Friends, Software, Work (again with numerous sub-folders).
First off, there's simply far too many sites professing to have the best settings, many of which differ from Gmail's own suggested settings for running IMAP Gmail with the above applications. If you link to one of them in your answer could you please explain why I should use any given settings as opposed to any other given settings?
Okay, so this is what I want:
1) mail arrives at Gmail server and appears in my three other locations as unread. If I read it in one of them, the other 2 plus Gmail itself should show it as read. This currently works fine.
2) If I move email in the iMac Mail app into a folder or a sub-folder, I would ideally like the emails to move into the same folders on my MacBook Pro version of Mail (not yet set up actually as the MBP hasn't yet arrived). Is this possible?
3) I would also like the emails to remain in the All Mail box on Gmail. At the moment if I move an email into a subfolder On My Mac, the emails completely disappear from Gmail's website. Gone, vanished, missing. Where have they gone? There are no folder or labels set up on Gmail because I don't really understand them.
4) The iPhone MobileMail app doesn't seem to support folders so it has the same problem as the Gmail server - if something moves into a folder On My Mac, it disappears from the iPhone and isn't searchable.
5) If I delete an email on the iMac, MBP or iPhone it should be deleted from the other two as well, but NEVER deleted in Gmail as the whole point of Gmail is you can keep everything pretty much.
It seems to me that I need to completely start over but I really don't want to do that as last time I did I was left reorganising and redownloading every single damned mail on Gmail, which was a phenomenal waste of time and hard drive space. I have thousands of emails all catalogued into folders On My Mac and it seems that this is causing Gmail huge problems as there are no such folders there. If I start over will I have to refile those emails into Labels on Gmail and rebuild my entire set-up on every machine?
Everytime I try to think about this problem I just want to rip my hair out, it's supposed to be simple and it's a damned nightmare.
Sorry this is so rambling! Any help please?
Message was edited by: owen-b

owen-b wrote:
Hi all,
I'm running a Gmail account and want to use it with Apple Mail on an iMac and a MacBook Pro, and with my iPhone. I thought I had it all set up nice at one point, but recent events have proved otherwise. The iMac is my main machine so I manage email from Mail there and have a bunch of folders 'On My Mac', such as Accounts (with various sub-folders inside the Accounts folder), Family & Friends, Software, Work (again with numerous sub-folders).
First off, there's simply far too many sites professing to have the best settings, many of which differ from Gmail's own suggested settings for running IMAP Gmail with the above applications. If you link to one of them in your answer could you please explain why I should use any given settings as opposed to any other given settings?
Okay, so this is what I want:
1) mail arrives at Gmail server and appears in my three other locations as unread. If I read it in one of them, the other 2 plus Gmail itself should show it as read. This currently works fine.
2) If I move email in the iMac Mail app into a folder or a sub-folder, I would ideally like the emails to move into the same folders on my MacBook Pro version of Mail (not yet set up actually as the MBP hasn't yet arrived). Is this possible?
this is how it should work so long as the folder in question is in the IMAP section of gmail. folders in "on my mac" section are strictly local to your computer and are not synced with anything, period.
3) I would also like the emails to remain in the All Mail box on Gmail. At the moment if I move an email into a subfolder On My Mac, the emails completely disappear from Gmail's website. Gone, vanished, missing. Where have they gone? There are no folder or labels set up on Gmail because I don't really understand them.
I have no idea why that is or how you managed to set up your gmail so that it does this. I never could. i actually want this behavior. by default copies of all mail that arrives to your gmail account is kept in All Mail even if you delete it from inbox.
did you try to use 'All Mail mailbox as your inbox?
4) The iPhone MobileMail app doesn't seem to support folders so it has the same problem as the Gmail server - if something moves into a folder On My Mac, it disappears from the iPhone and isn't searchable.
don't have an iphone so can't comment.
5) If I delete an email on the iMac, MBP or iPhone it should be deleted from the other two as well, but NEVER deleted in Gmail as the whole point of Gmail is you can keep everything pretty much.
no, this is not how IMAP works. IMAP syncs everything with the server. you delete something in one place and it gets deleted everywhere else. the only exception is the All Mail mailbox in gmail. it works this way because gmail is not true IMAP. so All Mail should do this by default (and certainly does for me) but all other gmail mailboxes are completely synced across all computers and webmail gmail. that's the whole point of IMAP. and as I said, mailboxes in "on my mac" are not synced with anything.
It seems to me that I need to completely start over but I really don't want to do that as last time I did I was left reorganising and redownloading every single damned mail on Gmail, which was a phenomenal waste of time and hard drive space. I have thousands of emails all catalogued into folders On My Mac and it seems that this is causing Gmail huge problems as there are no such folders there.
that's right. there are no such folders in gmail. if you want them to be there move those folders to the IMAP section of gmail in the bottom of the sidebar in Mail.
If I start over will I have to refile those emails into Labels on Gmail and rebuild my entire set-up on every machine?
Everytime I try to think about this problem I just want to rip my hair out, it's supposed to be simple and it's a damned nightmare.
Sorry this is so rambling! Any help please?
Message was edited by: owen-b

Gmail ... IMAP ... Mac Mail.app ... Mavericks ... SOLUTION -1

hi all,
hopefully this will give you enuff info to figure out what to do (if anything), but i urge you to read thru the links below to see if you are experiencing the same issues or not, & if so, what to do about them.
THE BACKGROUND INFO:
i've been using the Mac's Mail.app pretty exclusively since its inception, and with Gmail's IMAP option since mid-2009. the settings have always stayed & worked well...
• on Gmail.com > Settings > Forwarding & POP/IMAP >
    - IMAP Enabled
    - Auto-Expunge Off
    - Move Deleted Messages to the Trash
    - Folder Size Not Limited
• also on Gmail.com > Settings > Labels >
    - Only the Inbox, Sent, Drafts, Spam, & Trash System Labels CHECKED to "Show in IMAP"
• then in the Mail.app > Preferences > Accounts > Mailbox Behaviors >
    - i had everything CHECKED & all the dropdown options set to "One Month Old"
      --note: a year or so ago, i had to UNcheck the option to Store Drafts on server due to a hideous multiplication of draft messages showing up in the Trash
• also in Mail.app > Preferences > Accounts > Advanced >
    - the IMAP Path Prefix was always "[Gmail]" to allow folders to show properly in the Mail.app
• and lastly in Mail.app >
    - made sure the Sent, Drafts, Spam, & Trash folders/labels were properly mapped via the Mailbox menu > "Use This Mailbox For" option
...and i've always kept 'local' mailbox folders for archiving old emails in the "On My Mac" section in addition to keeping more current emails for reference in the "Gmail" section.
THE INITIAL PROBLEM:
after upgrading my Mac to Mavericks OS 10.9, i started noticing that any email i would delete or move from my inbox kept re-appearing in my inbox after changing views (like going to another mailbox then back to the inbox).
of course this drove my OCD crazy, & thus began the research. i've read a LOT about this issue from official sources to user discussions and have pieced together a procedure that seems to be working (for the most part) for me.
THE RESEARCH HIGHLIGHTS:
a lot of people, tek/industry people, & blogs are pointing to these webpages as good summaries of issues & fixes (yes, there are SO many more, but i personally found these to be the most helpful in my quest)...
          http://tidbits.com/article/14219
          http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/?viewall=true
          http://arstechnica.com/civis/viewtopic.php?f=19&t=1222267
          http://www.macobserver.com/tmo/article/making-gmail-and-os-x-mavericks-mail-play -well-together
THE DISCLAIMER:
of course, if you aren't greatly affected by the Mail/Gmail wonkiness, then it might be worth waiting another week or two (or 3 or 4...) & keep your eyes on further reports from these sites (links above or others you may like better) in case Apple &/or Google pushes an update to remedy the situation. likewise, if you do make these changes, it would still be a good idea (imho) to keep up'to'date in case such pushes do come out & affect these changes too. ugh ;-)
THE OUTCOME:
the below process, for me, has been SUCCESSFUL in every aspect except one...
THE LAST PROBLEM:
whenever i move a message from the gmail inbox (or any other gmail imap folder/label) to a local folder in the "On My Mac" section, it moves it just fine, but then it keeps a copy in the gmail "All Mail" folder/label, when i would want it deleted from gmail.
unlike when i "delete" a message, where gmail appropriately moves that message to the trash box, in this situation it simply strips the message of "any" label, and thusly it stays in the All Mail. so if anybody can amend this with a fix for that, we should be all set :-)
but aside from that last issue, the below procedure has brought back my Mail.app program to use Gmail as "I" believe it normally should work, and has always worked pre-Mavericks.
THE PROCEDURE (assuming all your settings are set like mine were as listed above):
go to gmail.com in Safari (or other web browser) > Log in > Settings > Labels > and check "Show in IMAP" for the "All Mail" system label (which was previously a no-no, but now a yes-yes).
also on that same page, you will need to UNcheck the "Show in IMAP" option for Drafts. and then slide over and for BOTH the Drafts & Spam labels, click the "show if unread" options.
then go to each & every one of your custom "Labels" (you know them as Mailbox Folders). they will all start with "[Gmail]/foldername". click on each and remove the "[Gmail]/" leaving ONLY your custom folder name.
once done, click on your Inbox to get you out of the settings area.
now you will need to go thru ALL of your folders/labels (i know... big ugh!) to fix the labels attached to all the emails inside them ;-)
click a folder/label to reveal all the emails inside it.
click the checkbox in the header row of buttons/options that will cause all emails on that page to be selected/checked.
then, IF you have more emails than what fits on that page (in other words, if you have more than one page of emails in this folder as indicated by the "1-###" and page arrow buttons at the top right), then you will see a new small row that sits above the list of emails that says "All ### conversations on this page are selected. Select all ### conversations in "Folder/Label Name" - you WILL NEED TO CLICK this text link!!!
once you have, the sentence will change to "All ### conversations in "FolderName" are selected" - do NOT click the "Clear selection" link next to that.
next, click on the "Label As..." button in the header row of button/options - the icon looks like a price tag of sorts.
then in the resulting popup box that lists all your folders/labels, you will want to make sure ALL checkboxes are UNchecked EXCEPT the single folder/label that these emails are in. note: some of them may or may not have dashes instead of checkmarks in the boxes - you will need to click it to check it and then click it again to get it UNchecked & UNdashed.
after you've got only the one label checked that should be checked, then click the APPLY word at the bottom of that little popup box. note: if all the selected emails are labled correctly, then you won't see the "Apply" option & you can simply move on to the next folder.
if you get a dialog confirmation box pop up asking if you are sure you want to continue... click OK.
then WAIT! this may take a while depending on how many emails it's affecting and how fast/reliable your internet speed/connection is. when you see the "Loading..." notification at the very top of the page change to "All conversations have been removed from (and it lists them all)", then you can move on & do that same procedure (steps 5-13) to fix another folder/label.
WHEN DONE WITH ALL THAT, you can exit your browser.
now go to the Mail.app > Mail menu > Preferences > Accounts > Advanced > and remove the "[Gmail]" text from the "IMAP Path Prefix" field.
then go to the Mail.app > Mail menu > Preferences > Accounts > Mailbox Behaviors tab and if the Store Drafts on Server option is checked, UNcheck it.
then close the Mail.app Preferences window to get the option to SAVE that change!
now go to the Mailbox Menu > Synchronize > Gmail, in case it hasn't started doing that on its own.
then open the Window Menu > Activity, so you can see when it's done synchronizing. this may take a while if you've got a lot of mail. according to some, it took a day! so, just kick back & leave it alone till then.
THE END FOR NOW:
hopefully this helps other folks that were setup like me & want to keep it working that way. and yeah, again, if anybody knows how to fix the last problem described above, please let us know.
.peace.:.jason.

hi Dean Suhr,
i just went back & re-read my posts... i find no where that i said anything about dragging emails into the ALL MAIL folder. i mentioned the issues with dragging messages into "any other folder that i've created" from either the INBOX or "any other folder that i've created". it copies instead of moves the message. but ONLY Mac Mail does this. the iOS Mail app does NOT do this - it moves as it should move.
as far as what you said "who cares what Gmail says the labels are"... well... I do :-)
there are occasions where i need to utilize the web browser gmail interface, and i want it to be correctly synced.
i don't think it's unreasonable to want that, as that's how it's been for YEARS, till now, AND that's how it still is with iOS 7.
besides, what happens if i get a different device/computer and need to add the same account - i imagine it will not sync up correctly if gmail has labels on messages that it shouldn't.
fortunately for me, i don't have quite as many messages & accounts as you; it only takes aprox 30 minutes for mail to sync up after i started over with it.
.peace.:.jason.

IMAP problems with Windows 8 mail app

Hi Guys...
I am having some trouble setting up an IMAP mail account on a Windows 8 machine.
When i setup the mail on the machine everything is fine and it is possible to receive and send mails.
After a couple of days it stops receiving mails. It is still possible to send mails, and there is no errors when trying
to send/receive. If I go to the webmail everything is fine, and I can see all of the recent mails in the inbox.
If I delete the account on the computer and set it up again, it receives all mails and everything is fine for a couple of days, and
then suddenly it stops receiving mails again.
Anyone else experienced this on a Windows 8 machine?
I am running mail.clients-domain.com on both incoming and outgoing mailserver.
On port 143 and 25.
I've tried setting it up with SSL just to test it. I did this with this mailserver:
mail.clients-domain.com.cust.b.hostedemail.com on both servers and port 143 and 993.
When i use these i get an certificate error in the Windows 8 mail app, and it is not possible for me
to accept the certificate or do anything.
Am i missing something simple on the Windows 8?
- Any hints or pointers is grately appreciated!
Best regards
Peter

Thank you for contacting us
I'm not sure of any reason for this happening intermittent. But for your information, If you want to use SSL/TLS when using your email client you need to use mail.b.hostedemail.com as incoming and/or outgoing mail server. This hostname has the SSL certificate installed on it and can be used for transferring the emails in a secured manner.
Also check this for further troubleshooting : http://kb.worldsecuresystems.com/128/bc_1286.html#main_Resolving_issues_with_the_security_ certificate_when_configuring_an_email_client_ may help!
Kind Regards,

Option to search a folder name in the Mail App

It would be great, event indispensable for people who's organizing their mailbox in multiple folders, to have the possibility to search a folder name whatever it's in the hierarchy view of the all the folders in the mailbox or when you want to file an email to a specific folder.
A simple search field on the top of the folders view would be great! That's one thing executive people's that are switching from BlackBerry to iPhone are complaining about.

tell Apple
http://www.apple.com/feedback/iphone.html

After upgrading to Mavericks i can't subscribe IMAP public folders separately in Mail.app

I can access all public folders but cannot choose anymore witch one to subscribe... Mail server is Debian 6.0.7 running Dovecot v1.2.15-7
Before (Mountain Lion):
After (Mavericks):

bump!
any answers to this problem?
it's a bit annoying as I am now subscribed to few hundred folders I don't want to be!
Mail v7.2
dovecot v2.1.7

Difficulty consistently syncing mail.app with gmail IMAP

I've got my gmail account mapped to mail.app via IMAP. However, when I move a folder from inbox to a gmail folder (within mail.app) that gmail folder shows up as empty and only through gmail webmail does it show up!ail! I've got four emails in my @W-F folder on gmail, but while the @W-F imapped folder shows up in mail.app, the emails within it do not. Please help with this syncing problem. I sincerely appreciate it. Thanks.
All the best,
John

Hi patrico.
If I’ve understood it correctly, it’s as if Mail was simply not checking for mail on the server...
Could it be that the account is in an “offline” state? Is the Mailbox > Go Online command enabled or disabled?
What’s the time interval chosen in Preferences > General > Check for new mail?
Go to Preferences > Accounts > Advanced. Is Include when automatically checking for new mail ON or OFF?
<hr>
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting this information easier, open /Applications/Utilities/Terminal, type the following command (you may just copy it from this post and paste it in Terminal), and press <Return>. You may then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

What's wrong with Gmail & Mail.app (IMAP)

I recently set up Mail.app for Gmail using IMAP. Since then I've noticed that my inbox in Mail.app and in Gmail on the web is always out of sync. For example, I have one message listed in my inbox in Mail.app right now, and there are eight still in the inbox in Gmail. Also, I have several folders in Mail.app (corresponding to labels in Gmail). When I move a message from the inbox in Mail.app to one of these folders, and then try searching for it 30 minutes later, it doesn't appear in the folder or anywhere in Mail.app. If I go to Gmail on the web an search for it, however, it shows up there.
The irony of it all is that I finally decided not to renew my MobileMe subscription and switch over to Gmail. I'm beginning to regret that decision.
Is anyone else having these problems? If not, maybe it has something to do with my configuration?

Back in 2006 I've worked in a minor ISP hosting a few hundreds of e-mails and dealing with SMTP communication between servers... And often I had to analyse logs to see what has gone wrong, and it was never the same issue.
Each big company have their own SMTP standards, built on top THE SMTP standard, to solve their own issues in their own ways, and sometimes communication between them just break for whatever reason. It's something being constantly updated and it's hard to keep track of things.
I'm just supporting *Jon Markle*'s words on this issue - it is pretty random and there's no single point at fault to blame.

Confusion with mail.app and Gmail using imap

I've had a yahoo.com email address for years, and pay for Mail Plus and POP3, which I frankly don't even use. Now that I've confirmed, however, that I can successfully forward emails from my yahoo box to my new gmail box, I'd like to look into setting up mail.app for the gmail account using imap. Like most people, I access my mail from several places (home & work computers, Touch, and others), and imap makes sense as the right way to go.
Last night I tried to set things up on mail.app on the Mac, and boy was it confusing in terms of the folders, etc. Is there someplace someone can point me for a sort of "beginner's guide to setting up Gmail/imap with mail.app"? Hopefully this "guide" would give me some hints on setting up various rules, etc. that would allow me to have a setup that makes sense: only one copy of emails, sent items in the sent items folder, etc.
One more thing: can I set up Gmail/imap with more than one email client? For example, can I use mail.app at home and Thunderbird on the Windows computer in my office? And how is the creation of new folders (or labels, I guess, as Gmail calls them) on the web handled by mail.app (or Thunderbird)? I'm guessing that a new label created on Gmail on the web doesn't automatically result in a folder being created in mail.app (or Thunderbird), or does it? If this is correct (no folder created in mail.app until I create it on the Mac), is the message that was moved to a folder on the web found in mail.app in the All Messages folder (or whatever it's called)?
Sorry for the basic nature of these questions...this all seems pretty complicated, and I'd like to get it right the first time. Thanks.

BTW Thanks for the "head's up" that GMail now supports IMAP (I've been waiting for it!)
I'm not sure what your confusion is, other than maybe the confusion between how folders and messages work in Outlook versus Apple Mail and IMAP. I've used both, and several other mail programs over the years.
IMAP permits you to have directories which contain message folders. I make the distinction, because Outlook allows you to message folders which contain messages AND other message folders. I believe most implementations of IMAP do not allow messages inside of directories. Thus, a directory looks like a message folder, but it may only contain message folders, and not individual messages.
Now, GMail appears to create message folders for each label you define in GMail, and messages which have several labels appear in each folder. If you copy the folders to your computer, you WILL have multiple copies of those messages, however if you leave them on the server, GMAIL does all the work and you only have one copy of each message.
Special folders in GMail are all located in the directory [Gmail] and include the message folders "All Mail", "Drafts", "Sent Mail", "Spam", "Starred" and "Trash". Notice I say "directory" and not "message folder" for "[Gmail]". That is important.
I cannot attest as to what GMail does when you create a folder from your mail.app client, as I have not done that yet. I would venture a guess that it will define a GMail label and mark any messages you "move" to that folder with that label. The GMail special folder "All Mail" contains all of your mail messages, and is equivalent to selecting "All Mail" when using the web interface.
Your inbox messages will appear in the section with all of your inboxes at the top of your mailbox list. Make sure that you set your preferences to match the recommended preferences for Apple Mail when setting up your GMail account. Otherwise you will end up with duplicates and/or a lot of unnecessary data transfers to your Mac.
Hope this helps. If not, please give a more explicit example of something that doesn't work the way you expect.

How do I create a new folder in the standard e mail app

HHow do you create a new folder in the e mail app,

Mhuddy wrote:
HHow do you create a new folder in the e mail app,
You don't. If you have an imap email account, you create the folder when you log into your email account on a browser.
Can't do it for a pop account.

Unread messages in IMAP inbox not fetched unless quit & relaunch Mail.app

I posted a similar question re: same Mail.app behavior under 10.5.x , but it remains unresolved and for some reason the post has been archived so I can't follow up there. please see:
http://discussions.apple.com/thread.jspa?threadID=2096360&tstart=0
I want to re-ask the question here now that I've updated to 10.6.2 AND migrated to a brand new iMac, and tried some other debugging - yet my problem persists. Hopefully someone here can help
Problem:
- only affects 2 of 3 users on my iMac. On my main (admin) account, Mail.app works just fine.
but, on affected accounts:
- launching Mail retrieves all unread emails from IMAP account, as expected
- if Mail.app is then left running, any new incoming emails arriving on IMAP server are NEVER retrieved by Mail.app, regardless of the Preference setting of how often to check for mail
- clicking on the Get Mail button similarly fails to retrieve any new mail. it's as though Mail.app thinks there is no new mail on server
- meanwhile new mail on IMAP server is confirmed to exist (e.g. checking via webmail access)
- quitting and relaunching Mail.app then finds the waiting email and shows it in the Inbox, but after that no new emails are ever retrieved without quitting and relaunching again
- while stuck in this "there's no new email" state, rebuilding the Inbox causes unread email on IMAP server to be found and loaded to inbox, however once again after that no new email is ever seen until quit and relaunch (or rebuild inbox again)
debugging steps I have tried, none have changed the problem:
- deleting com.apple.mail.plist file
- rebuilding Inbox, as noted above
- moving ~/Library/Mail folder to desktop, then re-importing all mail messages
since the problem has followed the 2 users from my old iMac to new, it seems whatever is causing the problem was transferred by Migration Assistant. But for the life of me I can't find what's different between my working admin user account and the two other accounts. Perhaps there is some other mail-related settings file or folder that's been corrupted somewhere that I'm not aware of?
has anybody else noticed this behavior with Mail.app, or have other debugging suggestions?
thanks in advance

I get the same behavior, but only on one IMAP account and seemingly only after Mail.app has been running for a while. Once it gets in its wonky state, new incoming messages are ignored by Mail.app no matter how many times I tell it to resynchronize... If I restart Mail.app it will pick up new messages for a while, then stops at some point. My iPhone and webmail client have no problem getting the messages.
I have other IMAP accounts that always behave in Mail.app. So, I think something between Mail.app and particular IMAP servers is a little wonky, but not across the board.
<edit> My one misbehaving account is also a dreamhost account.. </edit>
Ian
Message was edited by: Ian Altgilbers

Mail.app 10.6.4 constantly polling Gmail (IMAP) but not fetching new mail

Since upgrading to Snow Leopard 10.6.4, Mail.app has been having a problem with Gmail (IMAP).
When I launch Mail.app it connects to Gmail without any problem and fetches any new mail. The next time it checks for mail on Gmail, the animated activity symbol appears next to my Gmail inbox and then stays there spinning constantly. Any new mail is not retrieved, and it will continue like this until I quit and restart Mail.app, in which case the cycle repeats - first fetch is ok, subsequently can't fetch mail.
Have experienced this on both my Macs. Have tried disabling/re-enabling accounts, deleting & recreating, resetting passwords, but all to no avail. One glimmer of hope is that Gmail (IMAP) seems to work fine on my iPhone and iPad, so the problem seems to be in the version of Mail.app in Snow Leopard 10.6.4?

oddly i fixed by deleting the account and creating it again.

Help a newb with setting up Mail.app

Im trying to set up my Mail app with my email account hosted with my shared hosting service.
Ive used mail.app before...but i seem to be running into some issues.
Ive used mail.app with .mac and mobileme email addresses and they functioned properly,my issue is that using the [email protected] doesnt seem to work so smoothly.
For example when i send a message in Mail.app it stores it only in the Mail folder in Mail but in a new folder in webmail called Sent Messages.
I use IMAP for Mail.app and with my iPod Touch (which uses the same EMAIL Address).
When i send messages using the ipod touch i dont get the excess mailboxes and the sent messages/deleted messages etc get routed to the properly mailbox in the ipod touch and Webmail.
These are the extra mailboxes i get when using Mail.app
They show up in both Mail.app and my Webmail.
SOO my question is; How do i properly set it up so i only have these mailboxes:
INBOX
SENT
DRAFTS
TRASH
and that they all tie to gether?
for example; send a message in Mail.app it goes into the Sent folder on both Mail.app and Webmail instead of a bogus Sent Mail folder automatically created.
Any advice please????

From Apple's web page on Exchange with Snow Leopard:
Infrastructure requirements
• Update Rollup 4 for Exchange Server 2007 Service Pack 1.
• Exchange Web Services (EWS) must be enabled. EWS is on by default in Exchange 2007.
• Exchange AutoDiscover must be turned on for automatic setup.
• Snow Leopard uses SSL over port 443 to connect to EWS.

How do I set up shared IMAP folders?

Does anyone know how to add a shared IMAP folder on a client machine so that it appears in their Mail account? I'm doing some support for a small company that has its own 10.5 Mail server in-house. Three of the users in the office are able to access a shared IMAP folder (it's just the sent mail from another user's account). Now the owner wants me to set up the other two clients in the same way but i don't know how the original three were set up. The icon on the correctly configured client machines shows a gray folder instead of the usual blue. I thought it might be a subscription, but the folder I want to subscribe to doesn't show up as an option when I go to the Subscription List (by right-clicking on any IMAP folder on any given client account). Do I have to delegate who has authorization by adding permissions to the account that is doing the sharing? I poked around in the WGM and the Mail service but didn't see anything relevant...

well, you can use cyradmin to take a look at the other shared folders on the server side without changing anything. i'm going to guess that's the way the shared folder was setup in the first place.
of course, this begs the question: why does this client/company share 45 gb of sent mail in this fashion, and how could they better use technology and/or resources for their needs?
it sounds like yet another gross misuse of mail standards. just because you can share that huge pile of mail data doesn't mean you should.

Usage says mail app 2.4GB

I'm using an ipad2 with Os 7.1.1 I think.
OF course 32GB is not enough and am trying to free up space.
Under the settings tab - usage it lists all of your apps and how much room they require. The biggest one is mail, 2.4GB
I have deleted every email on all three accounts I have (bulk deleting email was a doozy btw) and the program still takes up 2.4GB
HOw do I gain back memory. There is no way mail is that memory intensive.
thanks in advance for your assistance

I have discovered somthing odd.
My network was setup using a single Dlink DI-524 router sharing a 10M down / 1M up connection to a Nintendo Wii, Linux server, and 3 Windows XP pcs and my single Macbook. I noticed through the logs that the Wii connected multiple times through the wifi connection getting updates and every time that it did this it would temporarily knock my Macbook off the network causing a delay accessing Gmail's IMAP servers. This causes Mail.app to go into a loop trying to access the IMAP servers and chew up tons and tons of RAM.
Solution. I setup a second Belkin router off one of my Dlink's ports and configured it to only allow my Macbook and AppleTV to access it. Problem solved. I have a rock solid internet connection with zero disruption to Gmail's IMAP servers. It appears with the 10.5.2 update, mail.app has developed a sensitivity to how it connects to the network. Hopefully 10.5.3 fixes it. We will have to see.
Hope this helps.

Shared IMAP Folder poorly supported in Mail.app

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