Shared iTunes library won't stream on Apple TV

I'm using a Time Capsule (connected via Ethernet to my DSL modem) + Airport Express (to extend my network). Everything is working quite well and Apple TV is connected to my iTunes as a shared library so I can watch streamed movies on my TV (I'm not interested in syncing content to the Apple TV). One problem: the movies won't stream. I get a black TV screen with a progress bar on the bottom, and more often than not this will hang at 00:00, or the blue line will start to progress across agonizingly slowly (I come back a half hour later and it's 1/3 of the way across for a 30 min. program) and the actual show will never begin to play.
What gives? I tried restarting my computer and resetting the Apple TV, but the problem persists. I just can't stream.
I'm running the latest versions of Mac OS, iTunes, and Apple TV, BTW.
TIA for suggestions!

I decided to do a factory restore to see if that would solve the problem. Everything went fine and the Apple TV joined my network just fine. However, the software was again V1 so I went to Update Software and chose to download the latest version. The wheel has been turning on "Downloading Software" for almost 2 hours! There is no way to see how fast it's downloading or how much progress there is.
I'm really starting to think that Apple TV is having a major bandwidth problem but I have no clue what to do about it. The 3 other computers on the network have normal speeds (and only one other is running, but not doing any bandwidth-hogging activities), so it's not the actual network, just Apple TV's connection. What could be causing this?

Similar Messages

TS2972 Itunes Library will not stream to apple TV

I can find my itunes library on my apple TV, but it will not stream. it just continues to buffer, and does not load the movie. Is there a way to fix this? Everything used to work just fine before today.

Solution:
I had the same problem. Apple TV worked, because I could stream the BBC iplayer from my iPad, it was just iTunes that was the problem. However, I just downloaded the latest Apple TV update and bingo!

4 people in our family have an iphones or ipod on the same apple id ..so that we can all share the itunes library. however this means that we all get each others imessages. is there a way of sharing itunes library with 4 separate ids?

4 of us in the family with iphonesor ipods share the same apple id so that we can share the itunes library . However , this means we all receive each others imessages, unless we disable imessaging. Is there a way of sharing itunes library (ie.g with 4 separate ids) that avoids the sharing of imessages? .

Thanks, Terence, but if she was inclined to upload things, I wouldn't need access!
Here is an example: we go on vacation, she takes 250 photos, edits twenty of the best shots, and uploads three to facebook. I want to make an album including some of the edited shots and some of the less perfect but still fun shots - so I need all 250 photos - uploading that many photos to a photosharing site takes forever even if she did it - but she won't. I used to just hijack her computer for a day, but I'd like to be able to hijack her iphoto library without stealing her computer...if possible!
Thanks for any help you can offer!
- A

How do I view a movie I rented and downloaded to my computer on my apple TV. The ATV is not seeing the rented movie in my shared itunes library? I can't seem to transfer the rental to the ATV from the computer!

How do I view a movie I rented and downloaded to my computer on my apple TV. The ATV is not seeing the rented movie in my shared itunes library? I can't seem to transfer the rental to the ATV from the computer!

Dear friends,
Thank you for responding to my problem so promptly. Frankly, I did not expect to hear from people so soon! The fact is that as soon as I posted the question, I was shown a number of similar queries and managed to find the answer. I have to say it's not intuitive! I have an apple TV original version. Apparently I had the ATV on streaming and not syncing. Streaming does not allow you to stream a rental from your computer whereas you can sync and transfer the rental from the computer!
Thanks again.
Colin

My shared iTunes library shows up fine on my Apple TV, but when I try to access the same library on my iPad to view the shared TV Shows everything jumbled and all over the place. There does not seem to be any order and many shows are missing.

When trying to access the shared iTunes library of my Macbook Pro on my iPad(iOS 5.1) the TV Shows are all mixed up. Some shows are not even displayed. The same library display normally via my Apple TV. It appears that iPad using iOS 5 has lost the ability to recoginize that TV Shows have a main show title followed by a number of episodes eg., 'Top Gear', Season 17, Episode 1 to 6, and 'Modern Marvels', Vol lll, Episodes 1 to 16. This has to be a glitch with iOS 5 as it was working fine in previous OS versions.
Does anyone know if Apple is aware of this anomally or is there a work-around? Thanks

Perhaps you should ask over in the iPad community, you may get better answers there.
It's actually my fault that psoon ended up here ... s/he intially posted over at Home Sharing, and I tried a relocate request to Apple TV rather than iPad.
psoon, here's a link to the iPad community:
Using iPad

Question re. sharing iTunes library with other user accounts

I have seen this document:
http://support.apple.com/kb/HT1203
I want to share one library with four users on my account. I'd like for any music purchased or ripped to this computer to end up in User 1's iTunes library, and for Users 2, 3 and 4 to have access to User 1s library just as User 1 does.
When I follow the directions for "Listening to another account's music files" in the above referenced document, it tells me to navigate to User 1's library through the dialog box that pops up after User 2 clicks "Add to LIbrary".
The problem is, when User 2 is doing that, and User 1 has put the iTunes library in ~user1/public, as the directions suggest, that dialog box won't allow user 2 to access User 1's Public folder.
Thoughts?
Thanks in advance...
Chris

Another long description in store here...
iTunes has two main elements. One is the library.itl database file. When you open iTunes it is this that you see. It contains what music is in a library, playlists, date added, playcount, etc. It is this that is really the library. The other element are the media files. When you tell iTunes to play a track it checks in its library file which music file is associated with that track and goes and plays it.
Now you say, "for Users 2, 3 and 4 to have access to User 1s library just as User 1 does." Do you really want User 4 to be able to go and delete or rename tracks, or change the playlists? This can be done if you really want it. Or do you want each person to keep their own library [file] and share media? Even that has disadvantages as a person might still be able to rename a file or even delete it for all. At least everybody would have their own playlists, ratings, etc, though a person could delete a file and then it would appear as a broken link for others. To be honest, iTunes isn't great for sharing.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Exactly what you want to do will involve different setups so before going into detailed insructions it would help to know which ones to provide. Here's an sampling:
iTunes: How to share music between different accounts on a single computer - http://support.apple.com/kb/HT1203 - relocating iTunes' media folder to a shared area but leaving separate library files - extra tip at https://discussions.apple.com/message/17331189
Chris CA's instructions on sharing one iTunes music library between multiple user accounts - https://discussions.apple.com/message/8974074 - Multiple users using a single library file - similar post at: https://discussions.apple.com/thread/3753008
iTunes Home Sharing now works between users on same computer - https://discussions.apple.com/thread/3865597 The problem with HS is I think you then end up with multiple copies of files, one for each user. At least they cannot damage another's collection though.

Iphone and ipod losing sync with shared itunes library - home sharing not working

I hope this can help some people who have had problems with syncing their IOS devices to their shared itunes library.
Having had a lot of trouble with syncing and sharing my itunes libraries from two PC's to an iphone 4 and 4S via "itunes home sharing", I decided to try and find a solution using typical search engine search phrases. I found a number of issues similar to mine that pointed toward local network protocols such as media serving, and the ability or lack of ability to use these protocols by DSL routers.
My solution was simple, change the DSL router. My ISP supplied DSL router was the problem, not being able to identify that the PC's hosting my itunes libraries become media servers when itunes home sharing is switched on. My DSL box is a Tesco Broadband branded/firmware Thomson TG580. As a test I tried out a box from my previous supplier, an O2 branded/firmware Thomson/Technicolor TG582n. Although this wont work with my ISP connection, it will work as a wirless/wired router. As soon as I connected this all together, it worked first time without any hassle. I was mirroring my shared HD videos via the itunes home shared library to my 4S perfectly.
I know this may not help most people, but if you have the chance to test another wireless router, give it a go. Having had a good look, I can't find an Apple compatibility list. Maybe this is something they could do, or maybe someone can point out a site that may have this info?
I am by no means an Apple Fanboy, but I have to say that a lot of the complaints about the home sharing between itunes, ipods, iphones, Apple TV etc. may simply be the router and not itunes or the IOS devices.
My setup is PC's running the latest itunes with Win 7 32 & 64 bit and my IOS devices on 6, I also tested an iphone 4 on IOS 5 that worked perfectly. My 4S is now a perfect HDMI media player/streamer for my itunes music and videos encoded to H.264 using Handbrake.

Assuimg you have the latest ATV firmware, at the bottom of the general settings menu on your apple TV there is an option to reset your apple TV. Try that and then reset it up back on your network.
Before testing ensure the correct time/date/nearest City is setup in the ATV settings and re-enter your apple ID/password and turn on home sharing. You can connect to your network either via wifi or cable and see if it then works.
Resetting the ATV and then checking and re-entering all my settings worked for me.
I guess if not, then the next step is to disable any firewall on your PC and see if that works after the PC is rebooted.
Hope this helps.
Regards... Ken Griffiths

Please Help - My iTunes library won't recognize my iPod classic

My iTunes library won't recognize my iPod classic 80gb. I try doing the trouble shooting steps on apple, but they still did not work. Any help would be greatly appreciated. I'd love to add some newer music to my old iPod for listening in the car or when travelling. Thanks a lot.

Hello dmbnewfie,
Welcome to the Apple Support Communities!
I understand that your iPod classic is not being recognized in iTunes when you connect it to your computer. I know you have tried some troubleshooting on the Apple website as well, but without knowing which steps you have completed, I would suggest working through the attached iPod classic Troubleshooting Assistant.
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Have a great day,
Joe

Reinstalled Tiger and now my iTunes library won't open.

Hi. I reinstalled Tiger and now my iTunes library won't open. And I can't install the latest 10.5 version of iTunes on this Mac. How do I get an older version of iTunes that will run this library? Any other thoughts? Thanks!

This is an issue alot are facing rightnow because the quicktime bundled with itunes is more "Up to date" for now than the stand alone is. Even when its removed some of its more updated registery keys are left behind.
GO here and follow ALL steps for removing itunes and quicktime, apple updater and ipod updater EXCEPT DO NOT install itunes til you get to the bottom of the page http://docs.info.apple.com/article.html?artnum=93976

Sharing iTunes library between two Macs on Time Capsule

Hi there
I've just about persuaded my fiancee to get a MacBook, which would give us a mac-only household. If I got a Time Capsule, could we share an iTunes library? We each have an iPod and it would seem like a pain to have to recreate two entire libraries on the Time Capsule, much of which would be the same music.
I'm also assuming we could both use the TC as wireless Time Machine backup for our Macs - is this correct?
Finally, does anyone have a view on the likely range of TC relative to a standard Linksys 802.11g wireless router? The Linksys doesn't quite reach to the other end of my apartment and I'm wondering if the TC is likely to be better.
Very many thanks in advance.

Hello
You will run into pain. I just tried every found solution on Internet. Whatever you will do, it ends up in a hack. Fact is: iTunes administer your library only local. You CAN share your iTunes library on one Mac by menu settings in a network, BUT the Mac sharing its iTunes library MUST run all the time you want to listen to music from shared iTunes library even if the shared library (music files) is on the Time Capsule. It even wont work turn on "Wake up on LAN activity". The shared library will only be available as long as the Mac sharing its iTunes library is up and iTunes opened. That way it makes no big sense to have the music files in library physically on your Time Capsule. Another problem might come up when you stop listening shared iTunes library: As soon as the sharing Mac goes into StandBy mode (time depending) you can't access its library again. Standby must be stopped.
The other "solution" is also to have the whole library on a shared drive (Time Capsule) and to import it on both Macs. You will run quickly into Sync problems, beside its a pain to administer the song library that way: You have to import further songs twice, on both Macs to hear them on every one.
And of course, there are third pary hacks around nobody really wants to use.
After implementing Time Machine into Lepoard Apple wanted to make money out of it and offered Time Capsule mainly for storing data and backups (what both works great, also WLAN works fine).
I hope Apple will find a way in iTunes not to handle the music libraries so restrictive, so it can be accessed f.e. on Time Capsule while the Mac sharing its library must not run all the time.
Hope I could help.
Message was edited by: Tayger

IPad mini video app stops responding when playing videos from shared iTunes library

So when I watch a shared video using the Ios 6 built in Video app, the app stops responding to touch.
Details:
iPad mini running IOS 6 built in video app.
OS X 10.7.5 sharing iTunes library using home sharing
ITunes version 11.0.1
I have seen the same stay problem through upgrades of ios and iTunes when watching from iPad mini. Weird thing is doesn't happen on ipad3, ipad2, or iPhone 4.
Any ideas?
Thanks.

Known issue for quite a bit.
No fix.
Report it here:
http://www.apple.com/feedback/ipad.html

Itunes Match won't stream certain tracks after IOS 6.1 update

OK...so...I updated to IOS 6.1 and now itunes match won't stream ANYTHING over 45 minutes long if it's over a 3G connection and not wireless. Being that itunes match is primarily for use outside of the house i'm wondering; how can this be useful to anyone? I have a lot of shows on my itunes that are three hours long but now (due to the update) i can't listen to any of them...unless i'm in the house...which is not why i bought itunes match. Anyone got any ideas as to why this is happening?

I'm unfortunately in exactly the same situation. Following update to 6.1 on my iPhone 5, I'm prompted every 10 seconds to enter my iTunes password if I re-enable iMessage logged in as my iTunes account rather than phone number.
I have not found a way to make it stop prompting so iMessage is currently not useable by me. This is quite frustrating, Apple's standards have been on a rapid decline for some time. I'm at the point now where I'm reluctant to install updates when they come out due to the frequent regressions such as this I've encountered.
If anyone has a solution, I'd love to know.

Can't get artist to show up when connecting to shared itunes library

I have been having a problem seeing all of my artists when connecting to itunes on my iphone. I can connect to this shared Itunes library, but when I do I can only see about 12-15 artists not the 1,000's I have. When I go to the songs tab I can see all the songs. How can I see all of my artists again?
I am using itunes 10.0.1 (on my iMac) and Iphone 5 version 6.0.2.

In your itunes on the PC, Apple TV 3rd gen does not show up ever this is normal as Apple TV3 does not store any content you can access from the PC
On your Apple TV to see your PC library, Select Computers from the front screen and it should show your pc library.
Setting up Apple TV for HomeSharing

Shared iTunes library gets "sticky"

Hello,
I'm currently running iTunes on my MacBook Pro & PC computer (running Windows 7 Release Candidate 2). The libraries of both machines are shared over the network & can be played from the other machine just fine. I've just noticed a few weeks ago that sometimes, the library from the PC computer still shows up in iTunes on the MacBook Pro, even when the PC computer is turned off. I didn't connect to the PC library so when shutting down the PC computer, I don't get a message saying that users are still connected to the library & asking for confirmation of quitting iTunes.
Furthermore, when the PC computer is powered on again & iTunes is launched, a second library with the same name now shows up on iTunes on the MacBook Pro.
I've recently upgraded to Snow Leopard (10.6) but I had noticed the problem already before that. It might have even started with the previous version of iTunes (both machines are running the latest version of iTunes right now). I can quit & relaunch iTunes on the Mac & it disappears, but it's a bit of a chore.
How could I go about fixing that problem for good ?

margemynx wrote:
We have this great shared ITunes library at work. I'd love to grab some songs from people's lists but I'm hitting a wall and Itunes won't let me do it. Is there anything I can do to get around this (short of asking people to burn them for me, which I really don't want to do)?
Sorry, that would be piracy. You do not own those tracks and your co worker does not have the rights to distribute them to you either.

Could not connect to " home shared iTunes library name "

I'm having an issue with iTunes/ Apple TV. Actually it has been ongoing. I have a particular iTunes library shared on a private subnet (together with the Apple TVs) from a Mac Mini. I can connect and play content any time with iTunes on another computer 100% reliably. But around 60% of the time when I try to connect to it from any of my four Apple TV (2's) an error comes up saying "Could not connect to "<home shared iTunes library name>" ", "Make sure the computer is on the same network as your Apple TV. the iTunes version is up to date and iTunes is running". The answer to those questions (as always with such messages is obviously 'yes':
Yes of course we are on the same network. If I wasn't, the library wouldn't have even shown up in the first place before selecting it
Yes iTunes as always is the latest version thanks to Mac Software Update
Again 'dah'. See response #1
If I restart the offending iTunes library the error is resolved (although sometimes it does require reboot of the Apple TV) but could reappear as early as within the next 24 hours. This issue has been occuring for a very long time however appears to be increasing in frequency. It occured as well on the Apple TV (v1).
Anyone with clues on what's going on here?
Thanks
Greg

I agree that the first debug point should be the network. Though like Greg, I use a Mac Mini to serve up movies to a couple of Apple TVs. From the 'problem' Apple TV, I could see other iTunes movie libraries on other Mac(s), and those would work/play fine. It's only when I try to connect to the iTunes Library of the Mac Mini that I have this issue. It's almost like it's asleep, and doesn't respond. Though I can mount the library folder, and play movies from other Macs w/o a problem while the Apple TV still has the problem.
As Greg mentions, closing and re-opening iTunes on the Mini solves the issue (though only temporarily).
The only difference that I have (non-consistency) is that my Mac Mini is an older model, and cannot be upgraded to run Lion (10.7.x) like my other Macs. The Mini is running 10.6.8, and iTunes 10.6.1 (32-bit). My Macs are running 10.7.3 and the 64-bit version of iTunes 10.6.1.
Is it possible it could be a 10.6 vs. a 10.7 issue? Greg, which version of OS X are your Macs running?

Shared iTunes library won't stream on Apple TV

Similar Messages

Maybe you are looking for