Shared library will not load on my iPad.

In the videos app on my iPad, when I click on the shared library tile under the 'Shared' button, the library loads until the indicator gets halfway, and then it just stops. However, in my iPhone (4, iOS 6), the library loads almost immediately. The library is also available on my appleTV.
I've tried quitting the apps involved (iPad Videos app, iTunes on the computer), and restarting both the iPad and iMac.
This problem is intermittent. It was working fine last week, although this has happened twice before, and I cannot figure out what resolved it.
What gives?

I did talk to Apple Support about a month ago, and they walked me through shutting down Home Sharing on my Mac and all devices, and then restarting all hardware, and then restarting Home Sharing on everything.
This got my library to finally load, and I was able to stream the movies to my iPad. But it lasted for less than a day, and now I'm back to where I started, unable to load the library in the Videos app or the Music app.
I don't have to do this with my iPhone (4, OS6) or appleTV, and I certainly don't want to reboot everything in order to stream a movie or music onto my iPad.
Again, Apple, what gives?

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I have an old imac running itunes 9 and a laptop pc running itunes 10.
The Imac can access the laptop library. My laptop recognises the imac library, but when I click on it, it tries to load it then just stops and goes back to its own library.
Could anyone identify any reasons for this. Help is much appreciated.
Geoff

And perhaps if someone at apple could actually make it so the tags we type in to help with these issues show up exactly as we type them and not as a jumbled mess, then that would be useful too.
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Shared library will not load on my iPad.

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