Shared Review: Can't Check for New Comments or Publish Comments

I am having a problem with a network file share (SMB) Shared Review.  I am not able to Check for New Comments or Publish Comments.  When I click those buttons all I get is the green circle continuously spinning forever.  Other members of my team are able to check for and post new comments.  I am able to connect to the SMB file share outside of Acrobat just fine.  I am using Acrobat Pro XI with the latest update 11.0.03.

Try the following steps :
1. Keep the review file closed and remove the review enty from the Tracker. For this "Go to View->Tracker. Choose the review file under the Review->Joined node and from right click options choose 'Remove review from Tracker'."
Note: Do not remove the reviews which you had initiated i.e. those under Sent node. Otherwise, the review will removed from the server also.
Alternatively, you can delete the Collab and Synchronizer folder from the following location:
/users/+username+/Library/Application Support/Adobe/Acrobat/+version+/
2. Sign out from Adobe.com comment. For this "Go to Preferences->Adobe Online Services". and click sign out.
3. Now open the review PDF again and login with the correct credentials.
Hope, this will resolve your issue.

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