Shared Review - Network Drive - Acrobat X PRO problem [Urgent]

Hello,
We have a licensed genuine product of Adobe Acrobat X PRO in a company. When user is using shared review pdf on network drive ; sending as attachment works normally, sending as message (with a path to the network drive) it says an error (profile).
The error message is shown below.
What is the solution?
We have few users with same rights, so the rights should not be the problem? registry? installation?
We also had a problem with tracker. (With Programs - and Repair option on AdobeAcrobatX solved the problem, now it works...)
This error is strange.
Thanks for any information.

Any tip or solution anyone, please?
(While AdobeChatSupport was not direct about the problem)

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