Shared Services 9.3.1 error - "...error loading tree data"

We have recently upgraded to version 9.3.1 and have been using it for several months now.
This past week, when logging in to Shared Services, we are suddenly experiencing a pop up with an error that says "There was a communication error while loading tree data".
Has anyone seen this error, and why would it suddenly start appearing when everything has worked for months and no changes have been applied?
Thanks for any advice, I will post screens and some sections from log files soon...

We are also facing the issue while accessing the Hyperion Planning 9.3.1 application from Workspace. But it allows us to access it through planning URL. The workspace classic administration for planning works perfectly fine. Let me know in case you get any solution.

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Error while loading the data from PSA to Data Target

Hi to all,
     I'm spacing some error while loading the data to data target.
Error : Record 1 :Value 'Kuldeep Puri Milan Joshi ' (hex. '004B0075006C0064006500650070002000500075007200690
Details:
Requests (messages): Everything OK
Extraction (messages): Everything OK
Transfer (IDocs and TRFC): Errors occurred
      Request IDoc : Application document posted
      Info IDoc 2 : Application document posted
      Info IDoc 1 : Application document posted
      Info IDoc 4 : Application document posted
      Info IDoc 3 : Application document posted
      Data Package 1 : arrived in BW ; Processing : Data records for package 1 selected in PSA - 1 er
Processing (data packet): Errors occurred
      Update PSA ( 2462 Records posted ) : No errors
      Transfer Rules ( 2462 -> 2462 Records ) : No errors
      Update rules ( 2462 -> 2462 Records ) : No errors
      Update ( 0 new / 0 changed ) : Errors occurred
      Processing end : Errors occurred
I'm totally new to this issue. please help to solve this error.
Regards,
Saran

Hi,
I think you are facing an invalid character issue.
This issue can be resolved by correcting the error records in PSA and updating it into the target. For that the first step should be to identify if all the records are there in PSA. You can find out this from checking the Details tab in RSMO, Job log , PSA > sorting records based on status,etc. Once its confirmed force the request to red and delete the particular request from the target cube. Then go to PSA and edit the incorrect records (correcting or blanking out the invalid entries for particular field InfoObject for the incorrect record) and save it. Once all the incorrect records are edited go to RSA1>PSA find the particular request and update to target manually (right click on PSA request > Start update immediately).
I will add the step by step procedure to edit PSA data and update into target (request based).
In your case the error message says Error : Record 1 :Value 'Kuldeep Puri Milan Joshi '. You just need to conver this to Capital letter in PSA and reload.
Edit the field to KULDEEP PURI MILAN JOSHI in PSA and push it to target.
Identifying incorrect records.
System wont show all the incorrect records at the first time itself. You need to search the PSA table manually to find all the incorrect records.
1. First see RSMO > Details > Expand upate rules / processing tabs and you will find some of the error records.
2. Then you can go to PSA and filter using the status of records. Filter all the red requests. This may also wont show the entire incorrect records.
3. Then you can go to PSA and filter using the incorrect records based on the particular field.
4. If this also doesnt work out go to PSA and sort (not filter) the records based on the particular field with incorrect values and it will show all the records. Note down the record numbers and then edit them one by one.
If you want to confirm find the PSA table and search manually."
Also Run the report RS_ERRORLOG_EXAMPLE,By this report you can display all incorrected records of the data & you can also find whether the error occured in PSA or in TRANSFER RULES.
Steps to resolve this
1. Force the request to red in RSMO > Status tab.
2. Delete the request from target.
3. Come to RSMO > top right you can see PSA maintenace button > click and go to PSA .
4.Edit the record
5. Save PSA data.
6. Got to RSA15 > Search by request name > Right click > update the request from PSA to target.
Refer how to Modify PSA Data
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/40890eda-1b99-2a10-2d8b-a18b9108fc38
This should solve your problem for now.
As a long term you can apply some user exit in source system side or change your update rules to ensure that this field is getting blanked out before getting loaded in cube or add that particular char to permitted character list in BW.
RSKC --> type ALL_CAPITAL --> F8 (Execute)
OR
Go to SE38 and execute the program RSKC_ALLOWED_CHAR_MAINTAIN and give ALL_CAPITAL or the char you want to add.
Check the table RSALLOWEDCHAR. It should contain ALL_CAPITAL or the char you have entered.
Refer
/people/sap.user72/blog/2006/07/23/invalid-characters-in-sap-bw-3x-myths-and-reality-part-2
/people/sap.user72/blog/2006/07/08/invalid-characters-in-sap-bw-3x-myths-and-reality-part-1
/people/aaron.wang3/blog/2007/09/03/steps-of-including-one-special-characters-into-permitted-ones-in-bi
http://help.sap.com/saphelp_nw04/helpdata/en/64/e90da7a60f11d2a97100a0c9449261/frameset.htm
For adding Other characters
OSS note #173241 Allowed characters in the BW System
Thanks,
JituK
Edited by: Jitu Krishna on Mar 22, 2008 1:52 PM

Error when loading the data from PSA to ODS......

Hi BW guru's,
i am facing one problem while loading the data from PSA to ODS.so please help me in this regard.
Please give a step by step guidelines for me...
the error while loading the data from PSA to ODS is "There are no PSA tables for these selection criteria","An error occurred when reading PSA data".
thanks in advance,
ashok.

hi ashok,
u can push data from psa to ods, for this goto the psa in rsa1>psa>goto that request>rightclick>select " schedule update Immediately ", then data will moved from psa to ods.
or
In ods > delete the failed request>goto the processing tab-->select 3rd option " psa and then subsequentially to data targets ", --> schedule the infopackage.
bye
sunil

Error while loading master data.

I am facing error while loading master data in a infoobject.
The error comes when I run DTP fo rloading data from PSA to infoobject.
The error wordings are : "MCK_PRDT1 : Data record 1 ('Bleach '): Version 'Bleach ' is not valid"
Please help me in understanding this Version errror and suggest a solution for this.

SAP metodology integration MDM & BW you can look at:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b0f1f135-0015-2b10-5e83-acca118e17aa
You can turn matching strategy in MDM Data manager for delete dublicate of records
and then use MDM Syndicator for export data to file and then load that file to BW
If you use OHD you cannot load from BW to MDM repository 10 records and unload only 5 because
in BW every record has unique key.
also you can use MDM ABAP or Java API for delete dublicate of records
Edited by: Kanstantsin Chernichenka on May 8, 2009 1:02 PM

BI 7.0 - Duplicate Record Error while loading master data

I am working on BI 7.0 and I am trying to load master data to an info object.
I created an Infopackage and loaded into PSA.
I created transformation and DTP and I get an error after I execute the DTP about duplicate records.
I have read all previous threads about duplicate record error while loading master data and most of the them suggested to check 'Ignore duplicate records' option in the infopackage. But in 7.0, I can only load to PSA with infopackage and it doesn't have any option for me to ignore duplicate records.
My data is getting loaded to PSA fine and I get this error while loading to info object using DTP.
I would appreciate your help to resolve this issue.
Regards,
Ram.

Hi,
Refer:
http://help.sap.com/saphelp_nw2004s/helpdata/en/45/2a8430131e03c3e10000000a1553f6/frameset.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/d0/538f3b294a7f2de10000000a11402f/frameset.htm
With rgds,
Anil Kumar Sharma .P

36 duplicate record found. -- error while loading master data

Hello BW Experts,
Error while loading master data
( green light )Update PSA ( 50000 Records posted ) No errors
( green light )Transfer rules ( 50000 ³ 50000 Records ): No errors
( green light )Update rules ( 50000 ³ 50000 Records ): No errors
( green light ) Update ( 0 new / 50000 changed ): No errors
( red light )Processing end: errors occurred
     Processing 2 finished
Þ     36 duplicate record found. 15718 recordings used in table /BIC/PZMATNUM
Þ     36 duplicate record found. 15718 recordings used in table /BIC/XZMATNUM
This error repeats with all the data-packets.
what could be the reason of the error. how to correct the error.
Any suggestions appreciated.
Thanks,
BWer

BWer,
We have exactly the same issue when loading the infoobject 0PM_ORDER, the datasource is 0PM_ORDER_ATTR.
The workaround we have been using is 'Manual push' from the details tab of the monitor. Weirdly we don't have this issue in our test and dev systems, even in Production, this doesn't occur somedays. We have all the necessary settings enabled in the infopackage.
Did you figure out a solution for your issue, if so please let me know and likewise I will.
-Venkat

Strange error while loading master data

Hi,
Has anybody seen the following error while loading master data?
6 duplicate record found. 886 recordings used in table /BI0/XCOSTCENTER
6 duplicate record found. 886 recordings used in table /BI0/PCOSTCENTER
and repeat again once (so total 4 lines of error message)
The update mode is "PSA and then in the infoobject (Package by Package)"
Surprisingly the step by step error analysis shows all green except in step "Processing error in Warehouse reported?" which is red. The over all status i.e. Total and Technical are both red.
It all means something went wrong but with the step by step error analysis all green even in the parts like "Processing successfully finished" and "All reported data packet received" I am confused.
To make matter more confusing there are no error records in corresponding PSA data package.
any comments would be greatly appreciated.

Hi Novice,
In your InfoPackage > Processing tab, select the option Only PSA and Update subsequently into Data Target, and also add the check mark for Ignore double data records. Then try the load again...it should be okay.
Hope this helps...

Caller-70 Error while loading master data into infoobject

hi ,
I am getting following error while loading master data into infoobject (0tb-account). I am loading this master data in production environment for the first time. there are about 300000 records. All have got loaded upto PSA. Infopackage settings were PSA and then into data target.
Short dump in the Warehouse
Diagnosis
The data update was not finished. A short dump has probably been logged in BI. This provides information about the error.
System Response
"Caller 70" is missing.
ST22 dump analysis is as below:
Termination occurred in the ABAP program "GP476CZYBEF2WX53UZ8TXFG6XOS" - in
"VALUE_TO_SID_CONVERT_DB".
The main program was "RSMO1_RSM2 ".
Please help as soon as you can..Production problem....
Regards
Rakesh

Hi rakesh,
May be IDOCs not processed completely,
Idoc Problem, Either wait till time out & process Idoc from detail monitor screen, or go to BD87 & process Idoc with status = YELLOW ( be careful while processing IDOCS from BD87, choose only relevant Idocs
Cheers
Raj

Language error while loading master data source for text

Hi,
We are getting the following error while loading the data in 0DISTR_CHAN_TEXT data source.
"Error during multibyte alignment for language D (position 2)".
Can we filter the data on the Language ( ='EN'). At the data source level LANGU field is marked for selection but still it is not available as filter at info package level.
Thanks
VV

Hey Vishal,
If the field is marked for Selection at data source level, then it must be available for selection in infopackage.
Try checking in RSA3 and see if it is available for selection over there. Let us know what was the output in R/3.
Regards,
Anjum.

Error while loading VBAK data

Hello Folks,
I got the following error while loading VBAK data. I know this is something to do with my user-id authorization but just wanted to make sure whether I can bypass this issue.
When checking your authorizations for object 'tEST5' (technical name: ZSS5) it was established that you do not have authorization in your user master record for this object (return code 12).
Please advise

Hi Kumar,
This is authorization issue you have to get the authorization to your User Role to run this activity. Contact your security team they will help you.
Regards,
Srikanth.

Error while loading master data attribute

Hi Guru's
I am getting below mention error while loading master data attribute.
0MANU_MATNR : Data record 1035 ('000000000000229058 '): Version 'BDM755s ' is not valid
Please sugggest how to resolve ?
Regards
Karan

Hi,
I think there is problem with "0MANU_MATNR" Data, check the records 1033 to 1036 and find the differnce between 1035 record and other records, some values is giving problem so by looking at other reocrds i.e 1033,1034,1036. Check in PSA in Monitor.
Note: If any problem with Upper/Lowe case then use TOUPPER in Transfer Rules
If need use Conversion exits in transfer rules.
ALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT'
EXPORTING
    INPUT         = 0MANU_MATNR
IMPORTING
   OUTPUT        =   Result .
or
ALL FUNCTION 'CONVERSION_EXIT_ALPHA_OUTPUT'
EXPORTING
    INPUT         = 0MANU_MATNR
IMPORTING
   OUTPUT        =   Result .
Thanks
Reddy
Edited by: Surendra Reddy on Mar 3, 2009 11:46 AM

Error in Loading Meta Data File for Service 'CL_ACCOUNTING_DOCUMENT_DP'

Hi Guys,
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BEP
ZCB_COST_CENTER_SRV
1
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CB_COST_CENTER_SRV
1
BEP
ZCB_GOODS_RECEIPT_SRV
1
Goods Receipt Service
CB_GOODS_RECEIPT_SRV
1
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Hi,
do you have solved this issue? We have the same problem with ESH_COCKPIT and SAPAPPLH component.
Regards,
Martin Sindlar

Deploying Shared Services manually through Web Logic Error

Hi,
Can someone help me out of this error. I'm trying to deploy shared services through weblogic. I'm getting this following error:
Status: start Failed
Description: [Deployer:149026]start application interop on SharedServices.
Begin Time: Sat Sep 10 13:29:16 PDT 2011
End Time: Sat Sep 10 13:29:54 PDT 2011
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Thanks.

OS: Windows server 2003 server Sp2
Installed: Foundation services... Financial Mgmt..
Trying to configure Shared Services manually thorugh Weblogic 9.2 .
But while deploying the application I'm getting an error saying "Failed" and above error.

Shared Services: "assign access control" causes error...

..."Unable to contact the application. Please contact the server administrator."
I need to add users to predefined essbase filters and because I am using Shared Services I have to do this in Shared Services (Projects) and not directly in Essbase.
The problem is that this behaviour is not a general problem but for a couple of cubes.
Does anybody know this problem?!
Thanks!!!!
André

Have you given maxl a try:
grant filter appname.dbname.filtername to user;
Cheers
John
http://john-goodwin.blogspot.com/

DB Connect Error when loading tha data to BI

Hi All,
When I am loading the data thru DB connect I am getting the following error.
Unknown error while uploading data from the DB table
Errors in source system
Kindly suggest how I can resolve this error.
Thanks
Sathiya

Hi, it is a general message error.
Please check note 1062350 and 1046507 as a possible solution.
[1062350-Error when migrating DB connect Data Sources|https://service.sap.com/sap/support/notes/1062350]
[1046507-SP 11: Error in DB connect for DB2, DB4 and MS-SQL-Server|https://service.sap.com/sap/support/notes/1046507]
I hope I can be helpful.
Thanks,
Walter Oliveira.

Shared Services 9.3.1 error - "...error loading tree data"

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