Shared Services and cannot open User Directories Tree

Hello,
I have an issue with Shared Services 931. My OpenLDAP and Shared Services will start fine. I am using TomCat as deployment of the service.
When i login as admin, i goto the User Directories and try to expand (click on the + sign) and it says loading. Then i checked the logs and i see this in there.
"Unable to get css.xml file or file maybe read only". I check the file css.xml and it is not read only. I have even configured using another Oracle Schema, but still no luck.
Has anyone seen this before ?
Thanks,
Azmat Bhatti

Hi,
Have you tried rebooting you shared services server to see if it removes the lock?
What happens if you start shared services as a foreground app instead of starting it as a Windows service? Do you get further info in terms of errors?
Seb

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Shared Services and cannot open User Directories

Hi
After install and configure Shared service i loged in as admin and when i click on "user Directories" it is not give me in list of user, its look like its hanged. Log is saying CSS.XML file is read only, i check the file properties but its not. I am using Hyperion 9.3.1, Java 5.11 and tomcat 5
here is the log
please help me for this.
2009-05-28 16:46:40,265 [main] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-28 16:47:00,718 [main] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-28 16:48:18,203 [http-58080-Processor8] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-28 16:48:18,203 [http-58080-Processor8] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2009-05-28 17:10:44,359 [main] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-28 17:11:11,234 [main] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-28 17:15:48,921 [http-58080-Processor3] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-28 17:15:48,921 [http-58080-Processor3] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2009-05-28 17:26:14,343 [main] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-28 17:26:36,031 [main] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-28 17:28:26,750 [http-58080-Processor3] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-28 17:28:26,750 [http-58080-Processor3] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2009-05-29 16:12:20,453 [main] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-29 16:12:43,937 [main] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-29 16:13:03,484 [http-58080-Processor2] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-29 16:13:03,484 [http-58080-Processor2] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.

CSS.XML file is not read only and not corrupt , here are the entries of the file
<?xml version="1.0" encoding="UTF-8" ?>
- 
- <css>
- <hub location="http://hypsr:58080">
<dirPort>58089</dirPort>
</hub>
- <spi>
- <provider>
- <native name="Native Directory">
<password>{CSS}4N6lVcgiE/dGr8rFdvQLcA==</password>
</native>
</provider>
</spi>
- <searchOrder>
<el>Native Directory</el>
</searchOrder>
- <token>
<timeout>480</timeout>
</token>
- <logger>
<priority>WARN</priority>
</logger>
- <delegatedUserManagement>
<enabled>false</enabled>
</delegatedUserManagement>
</css>

I am trying to now install a free trial of indesign because despite paying $50+ a month for this supposed service I cannot open an indesign file I've been sent and need to do work on it urgently. I have now signed in again for a free one month trial and i

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If you have already subscribed to the membership, please follow the help document below:
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Shared Services and Planning Synchronization

Ok, this is probably useful for a lot of people, but can anyone articulately explain the relationship between MSAD (or whatever the source security system is), Shared Services, and Planning? There are like 5 utiities and or Web Client buttons that claim to sync different parts to each other.
MSAD is the source system. It is "plugged into" Shared Services. (Are these always in sync, is there some utility to run to sync them?)
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thanks
-Patrick

Hi,
Ok here goes, I am not really sure which version you are on because there was a bit of a change between 9.2 and 9.3 with regards to MSAD (uses the ObjectGUID instead of SamAccountName)
Sync Native Directory - Shared Services contains all the product registration details, OpenLdap (Native Directory) stores all the provisioning, sometimes it is possible they could go out of sync which is pretty rare, so the sync native directory makes sure Shared Services and Open Ldap are in sync.
Migrate Identities - I think this is more of the line of the updateusers.cmd utility where if a user has changed in the directory (this was more of an issue when SamAccountName was used as users group change OUs in the Active Directory) it will update the planning table with the new details.
Remove-Non Provisioned Users/Groups - I am sure this doesn't actually work and has been removed in later versions, it is meant to clear up users/groups in the planning tables where there don't exist in Shared Services anymore.
It depends what you mean by is MSAD always in sync with Shared Services, if you are using 9.3 and configured to use the ObjectGUID then it is pretty much in sync as the id is not likely to change, if you are using SamAccountName and a user moves place in the organisational structure then it can go out of sync. There is another ultilty for that :) (update native directory utility)
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http://john-goodwin.blogspot.com/

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Softwater,
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I added myself as a RW permission on the disc via Get info and still cannot see the files. This is very strange behaviour. According to get info on the disc, I have full read/write access and on the file itself.
I can see all the files on non-bootable partions.
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Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
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Updated today and cannot open my mails it says: The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?

updated today and cannot open my mails it says: The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?

Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.mail.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
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Thanks to leonie for some information contained in this.

Hyperion EPM: Will Oracle Express suffice for Shared Services and Registry?

Hi.
I'm trying to install Hyperion EPM on Linux to make use of the Hyperion Interactive Reporting server components to allow report scheduling, web delivery of reports, etc. My data sources will all be MySQL. I'm at the point where I'm attempting to use the EPM Configurator for setting up Shared Services and Registry Database Connection. It seems my options for choosing a database on which to allow Shared Services and Registry data to reside are limited to 3: Oracle, SQL Server or DB2 (noticeably absent is MySQL)
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-- Tom

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Shared services and workspace architecture(How we can find out req &respon)

Good morning Hyperion folks,
Does any body have any document or PDF about workspace and shared service architecture...How these both components are communicate each other..any idea or any document..while communicating of these if anything goes wrong,,where we need to check, what is exactly the problem (any suggestible logs)...
Company are doing big mistake by using this hyperion tool ..These guys are not supporting and even they don't know much about the tool apart Product dev team..and that too they are not disclosure any documents related product...
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Edited by: 888154 on 29/09/2011 02:55

Thanks john For ur reply ..i have seen these documents long ago ..i am asking about Shared services and workspace architecture and how these are functioning and where we can find out communication error and slow login issue with workspce and shared services.. How authentication is log on ..is there any machanisam they are using for authencation ...We are using OpenLadp ...
Ex :1.Per suppose log on to workspace that request goes to shared services directory and it will check whether that user is exists or not on Shared services tables ...here what kind of alogirtham using to aunthenticate user...How we can diagonse this process taking to much time,,,is there any specific logs related this (If logs are exsits how we can find out)...
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Issue bringing up Shared Services and Planning

Hi guys,
We have added 3 new MSAD to our Shared Services for user authentication, previously we already had 2 setup and working fine.
Now that we added the 3 new ones, we restarted Planning and Shared services and now it doesn't come back up.
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2009-11-27 17:05:09,811 [Thread-23] WARN com.hyperion.css.spi.impl.msad.MSADCacheUpdater.updateUserCache(Unknown Source) - Ignoring User. Error getting User for User Cache:[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
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That's the security log for Shared Services.
Do you have an idea of what I can do either to bring it up with the new MSAD or delete the newly created and bring it back up?
Thanks in advance

Usually your MSAD admins will have a master domain setup that has access to all geographic specific domains. You would have a user setup in this higher level domain
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na.ad.co.com
sa.ad.co.com
eme.ad.co.com
jp.ad.co.com
cn.ad.co.com
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John A. Booth
http://www.metavero.com

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Today morning all of sudden lot of users raised an issue that they can't see few applications while connecting through Smart view. I have checked Shared services and the groups are already provisoned. Finally I ran alter system resync sss and after the syncing its fine.
Any reasons why this morning Syncing was not there.
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Its fascinating, if the users are provisioned too they can see other applications in smart view and that's what I heard but never checked on it, Is there any possible filters where they cant see it ?
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http://john-goodwin.blogspot.com/

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Hello
pls regarding installation
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i created database in sql server and installed shared services and configured to above created database there was no error in installation.
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Shared Services and cannot open User Directories Tree

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