Shared services configaration error

Hi,
I am trying to configure the SS in windows environment,the version is 9.3.1,
while configuring the EAS, it is throughing the below error,
(Nov 05, 2008, 06:27:50 AM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, Failed to initialize CSS API
(Nov 05, 2008, 06:27:50 AM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, Failed to authenticate user = admin
Can any one advise on the above errors,
Thanks a lot.
bhavani.

Hi Bhavani,
Just see the contents of error log located at "Hyperion_Home\logs\config" generated during configuration of EAS. Hyperion_Home = Common location where common files stored when multiple hyperion products installed on same PC. Also posted error log contenets here.
Please verify following also: -
1- SS is installed and configured properly.
2- SS and OpenLdap services running fine.
3- Repository services (Whatever you confiured like SQL Server, DB2) is running fine.
Hope it help you.
Atul K.

Similar Messages

Hyperion Shared Services Database error

Hi there!
I am trying to install hyperion financial management and for this i already installed the following on windows 2003 server:
1. Installed Oracle application server
2. Oracle Database
3. IIS Web Server
4. Installed Hyperion shared services
5. Configured shared services without errors
After that i launched shared services page by http://orixacc:7777/shared
i got the page with the following errors
SEVERE ERROR: The Hyperion Shared Services database is not configured correctly. Please contact your system administrator
If anybody can help me to solve this problem, i will be thankful.
During confguration there was no error at all.

OS - 2003 R2 Server
Database - MS SQL Server 2000
Hyperion -9.2.1 version
Its a PROD server
All the HFM applications are running properly.The problem is with the Shared Services only, even by giving the url i am getting the above error.previously its working fine.i am not getting any clue on this.even there is no trace on logs.

Shared services configaration' registration failure error'

i have installed ESSBASE 9.3.1 clenet, server, EAS,
i am trying to install shared services after the above components installation.
I am facing registration failed error from a long time.
i have database ORACLE 8. i have creacted hypeuser in oracle with password. and granted session creation pevillages
do i need to grant any previllages to that hypuser? how to do that, plz help me?
this is pending from very long time, Please help me in this regard.
Thanks,
bhavani.

Hi,
I didn't think Oracle 8 was supported anymore, with 9.3.1 it is Oracle 9.2 and above that are supported, it may work I am just pointing out it is not supported.
Also the following oracles roles are required: CONNECT, RESOURCE, CREATE, CREATE TRIGGER, CREATE VIEW, DROP TRIGGER, MODIFY TRIGGER, CREATE PROCEDURE, ALTER SESSION.
Cheers
John
http://john-goodwin.blogspot.com/

Shared services config error

Am trying to configure essbase with shared services,
am getting the following error in the configtool.log
STACK_TRACE: 40
java.lang.UnsatisfiedLinkError: getOSVersion
     at com.hyperion.css.spi.impl.ntlm.NTLMProvider.getOSVersion(Native Method)
     at com.hyperion.css.spi.impl.ntlm.NTLMProvider.<clinit>(NTLMProvider.java:145)
     at com.hyperion.css.spi.impl.ntlm.NTLMConnectionClient.getUsers(NTLMConnectionClient.java:228)
     at com.hyperion.css.CSSAPIImpl.getUsers(CSSAPIImpl.java:1253)
     at com.hyperion.css.CSSAPIImpl.initialize(CSSAPIImpl.java:2993)
     at com.hyperion.cis.config.CmsRegistrationUtil.getStandAlonCSS(CmsRegistrationUtil.java:96)
     at com.hyperion.cis.config.CmsRegistrationUtil.<init>(CmsRegistrationUtil.java:68)
     at com.hyperion.cis.HubRegistrationValidator.validate(HubRegistrationValidator.java:52)
     at com.installshield.wizardx.panels.UserInputPanel.validateField(UserInputPanel.java:80)
     at com.installshield.wizardx.panels.UserInputPanel.queryExit(UserInputPanel.java:64)
     at com.installshield.wizard.awt.AWTWizardUI.doNext(AWTWizardUI.java:1200)
     at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(AWTWizardUI.java:1077)
     at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(SwingWizardUI.java:736)
     at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(SwingWizardUI.java:868)
     at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(SwingWizardUI.java:862)
     at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1786)
     at javax.swing.AbstractButton$ForwardActionEvents.actionPerformed(AbstractButton.java:1839)
     at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:420)
     at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:258)
     at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:245)
     at java.awt.Component.processMouseEvent(Component.java:5100)
     at java.awt.Component.processEvent(Component.java:4897)
     at java.awt.Container.processEvent(Container.java:1569)
     at java.awt.Component.dispatchEventImpl(Component.java:3615)
     at java.awt.Container.dispatchEventImpl(Container.java:1627)
     at java.awt.Component.dispatchEvent(Component.java:3477)
     at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:3483)
     at java.awt.LightweightDispatcher.processMouseEvent(Container.java:3198)
     at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3128)
     at java.awt.Container.dispatchEventImpl(Container.java:1613)
     at java.awt.Window.dispatchEventImpl(Window.java:1606)
     at java.awt.Component.dispatchEvent(Component.java:3477)
     at java.awt.EventQueue.dispatchEvent(EventQueue.java:480)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:201)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:151)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:145)
     at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:137)
     at java.awt.EventDispatchThread.run(EventDispatchThread.java:100)
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task configToolTestMailServer not selected, skipping panel testProductMailServerPanel
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task hubRegistration, skipping panel hpsHubInfo
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task hubRegistration, skipping panel hpsHubAuthentication
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task hubRegistration, skipping panel hpsHubUserConfig
(Oct 14, 2008 2:07:19 PM), Install.product.install, com.hyperion.cis.config.wizard.DBTypeSelectionPanel, dbg, DBTypeSelectionPanel in queryExit
(Oct 14, 2008 2:07:45 PM), Install.product.install, com.hyperion.cis.config.wizard.DBSetupPanel, msg1, Creating new Connecting info: user=dsteamsa, password=*****, jdbcUrl=jdbc:hyperion:sqlserver://srvtbisql01.basspro.net:1433;DatabaseName=hyp_eas, DatabaseType=MSSQLServer.
(Oct 14, 2008 2:07:45 PM), Install.product.install, com.hyperion.cis.config.wizard.DBSetupPanel, msg1, Checking schema for product: Essbase Administration Services and connect info: user=dsteamsa, password=*****, jdbcUrl=jdbc:hyperion:sqlserver://srvtbisql01.basspro.net:1433;DatabaseName=hyp_eas, DatabaseType=MSSQLServer.
(Oct 14, 2008 2:07:45 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, dbType is :MSSQLServer
(Oct 14, 2008 2:07:45 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, Database with current version exists
(Oct 14, 2008 2:07:45 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, Database with current version exists
(Oct 14, 2008 2:07:45 PM), Install.product.install, com.hyperion.cis.config.wizard.DBSetupPanel, msg1, SchemaConfigException: 1 Database with current version exists
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task hubMailServer not selected, skipping panel hubMailServerPanel
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected for the task relationalStorageConfiguration, skipping panel avalancheServicesPorts
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected for the task relationalStorageConfiguration, skipping panel configureSqr
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:07:51 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected for the task relationalStorageConfiguration, skipping panel configureFontDir
(Oct 14, 2008 2:08:28 PM), Install.product.install, com.hyperion.cis.config.wizard.AppServerSelectionPanel, dbg, AppServerSelectionPanel in queryExit
(Oct 14, 2008 2:08:28 PM), Install.product.install, com.hyperion.cis.config.wizard.WeblogicDeploymentPanel, dbg, AppServer selected: WebSphere 5.1
(Oct 14, 2008 2:08:28 PM), Install.product.install, com.hyperion.cis.config.wizard.WebSphereDeploymentPanel, dbg, AppServer selected: WebSphere 5.1
(Oct 14, 2008 2:08:39 PM), Install.product.install, com.hyperion.cis.config.wizard.WebSphereDeploymentPanel, dbg, serverLocation: C:\WebSphere\AppServer
(Oct 14, 2008 2:08:39 PM), Install.product.install, com.hyperion.cis.config.wizard.WebSphereDeploymentPanel, wrn, Location is invalid WebSphere 5.1 directory
(Oct 14, 2008 2:08:57 PM), Install.product.install, com.hyperion.cis.config.wizard.AppServerSelectionPanel, dbg, AppServerSelectionPanel in queryExit
(Oct 14, 2008 2:08:57 PM), Install.product.install, com.hyperion.cis.config.wizard.WeblogicDeploymentPanel, dbg, AppServer selected: Tomcat 5.0.28
(Oct 14, 2008 2:08:57 PM), Install.product.install, com.hyperion.cis.config.wizard.WebSphereDeploymentPanel, dbg, AppServer selected: Tomcat 5.0.28
(Oct 14, 2008 2:08:57 PM), Install.product.install, com.hyperion.cis.config.wizard.SunONEDeploymentPanel, dbg, AppServer selected: Tomcat 5.0.28
(Oct 14, 2008 2:08:57 PM), Install.product.install, com.hyperion.cis.config.wizard.JRun4DeploymentPanel, dbg, AppServer selected: Tomcat 5.0.28
(Oct 14, 2008 2:08:57 PM), Install.product.install, com.hyperion.cis.config.wizard.OracleDeploymentPanel, dbg, AppServer selected: Tomcat 5.0.28
(Oct 14, 2008 2:08:57 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, AppServer selected: Tomcat 5.0.28
(Oct 14, 2008 2:09:02 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, serverLocation: null
(Oct 14, 2008 2:09:02 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0]: eas
(Oct 14, 2008 2:09:02 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0][0]: eas
(Oct 14, 2008 2:09:02 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0][1]: eas
(Oct 14, 2008 2:09:02 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0][2]: 10080
(Oct 14, 2008 2:09:02 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, wrn, The port number is already used by other application. Please re-enter the port number.
(Oct 14, 2008 2:09:52 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, serverLocation: null
(Oct 14, 2008 2:09:52 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0]: eas
(Oct 14, 2008 2:09:52 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0][0]: eas
(Oct 14, 2008 2:09:52 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0][1]: eas
(Oct 14, 2008 2:09:52 PM), Install.product.install, com.hyperion.cis.config.wizard.Tomcat5DeploymentPanel, dbg, data[0][2]: 10080
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected for the task applicationServerDeployment, skipping panel avalancheManualDeploymentConfigStub
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task HspPropertyFileTask not selected, skipping panel HspPropertyFileCustomTask
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task HspSetupSupport not selected, skipping panel HspCustomTask
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected, skipping panel avalancheGsmHostAndPort
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected for the task applicationServerDeployment, skipping panel avalancheContextPath
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected for the task applicationServerDeployment, skipping panel avalancheHubLocationPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task WebServerConfiguration not selected, skipping panel enableAvalancheComponentsManager
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task WebServerConfiguration not selected, skipping panel avalancheApacheHttpServerLocationPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected, skipping panel HttpPortPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected, skipping panel avalancheSAPJcoLocationPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected, skipping panel avalancheHRPlanningAdmPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task HyperionFinancialReportingConfiguration not selected, skipping panel avalancheHRPrintConfigInfoPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task HyperionFinancialReportingConfiguration not selected, skipping panel avalancheHRReportsConfigInfoPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected for the task applicationServerDeployment, skipping panel avalancheHRWebConfigInfoPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task applicationServerDeployment, skipping panel hpsClusterInfoPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task applicationServerDeployment, skipping panel hpsAttachmentsApplicationPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task applicationServerDeployment, skipping panel hpsSharedDrivePanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task applicationServerDeployment, skipping panel hpsLocalDrivePanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task applicationServerDeployment, skipping panel hpsAlerterUrl
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hps not selected for the task applicationServerDeployment, skipping panel hpsAlerterEmail
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hsf not selected for the task applicationServerDeployment, skipping panel hsfServerDest
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product hsf not selected for the task applicationServerDeployment, skipping panel hsfServerHostPort
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task htmRMIConfiguration not selected, skipping panel htmRMIConfigurationPanel
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected, skipping panel avalancheWebAppInfo
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, EAS Home is :D:\Hyperion\AdminServices
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, Dao.properties path is :D:\Hyperion\AdminServices\server
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, dbType is :MSSQLServer
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, db Identifier is :ms sql server
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, File created for database :ms sql server
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASDBConfigurator, dbg, InitDB executed
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.RunAllTasksWizardAction, dbg, Hub registration task selected: true
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CmsRegistrationUtil, dbg, Getting CSS instance
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CmsRegistrationUtil, dbg, URL for CSS.xml = http://srvhypdev2:58080/interop/framework/getCSSConfigFile
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CSSApp, dbg, ***CSS*** ----------Entering Method----------
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CSSApp, dbg, ***CSS*** ----------Entering Method----------
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CSSApp, dbg, ***CSS*** ----------Exiting Method----------
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CSSApp, dbg, ***CSS*** ----------Entering Method----------
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CSSApp, dbg, User: XX, not found.
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CSSApp, dbg, ***CSS*** ----------Exiting Method----------
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.CSSApp, dbg, ***CSS*** ----------Entering Method----------
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.cis.config.wizard.RunAllTasksWizardAction, err, java.lang.NoClassDefFoundError
STACK_TRACE: 10
java.lang.NoClassDefFoundError
     at com.hyperion.css.spi.impl.ntlm.NTLMConnectionClient.getUsers(NTLMConnectionClient.java:228)
     at com.hyperion.css.CSSAPIImpl.getUsers(CSSAPIImpl.java:1253)
     at com.hyperion.css.CSSAPIImpl.initialize(CSSAPIImpl.java:2993)
     at com.hyperion.cis.config.CmsRegistrationUtil.getStandAlonCSS(CmsRegistrationUtil.java:96)
     at com.hyperion.cis.config.CmsRegistrationUtil.<init>(CmsRegistrationUtil.java:68)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:208)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:104)
     at com.installshield.wizard.RunnableWizardBeanContext.run(RunnableWizardBeanContext.java:21)
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASAppserverConfigurator, dbg, EAS AppServer Configurator constructed
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASAppserverConfigurator, dbg, Domain name is eas
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASAppserverConfigurator, dbg, Starting Tomcat 5 deployment...
(Oct 14, 2008 2:09:53 PM), Install.product.install, com.hyperion.ess.EASAppserverConfigurator, dbg, Tomcat 5 deployment
(Oct 14, 2008 2:09:54 PM), Install.product.install, com.hyperion.cis.config.ant.tomcat5.TomcatEarDeployment, dbg, Starting Tomcat EAR deployment...
(Oct 14, 2008 2:09:54 PM), Install.product.install, com.hyperion.cis.config.ant.tomcat5.TomcatEarDeployment, dbg, Extracting D:\Hyperion\AdminServices\AppServer\InstallableApps\Common\eas.earinto D:\Hyperion\AdminServices\AppServer\InstallableApps\Common\ear_tmp directory...
(Oct 14, 2008 2:09:54 PM), Install.product.install, com.hyperion.cis.config.ant.tomcat5.TomcatEarDeployment, dbg, Extracting D:\Hyperion\AdminServices\AppServer\InstallableApps\Common\ear_tmp\eas.war into D:\Hyperion\AdminServices\AppServer\InstalledApps\Tomcat\5.0.28\eas/webapps/eas directory...
(Oct 14, 2008 2:09:55 PM), Install.product.install, com.hyperion.cis.config.ant.tomcat5.TomcatEarDeployment, dbg, Extracting D:\Hyperion\AdminServices\AppServer\InstallableApps\Common\ear_tmp\easconsole.war into D:\Hyperion\AdminServices\AppServer\InstalledApps\Tomcat\5.0.28\eas/webapps/easconsole directory...
(Oct 14, 2008 2:09:55 PM), Install.product.install, com.hyperion.cis.config.ant.tomcat5.TomcatEarDeployment, dbg, Extracting D:\Hyperion\AdminServices\AppServer\InstallableApps\Common\ear_tmp\easdocs.war into D:\Hyperion\AdminServices\AppServer\InstalledApps\Tomcat\5.0.28\eas/webapps/easdocs directory...
(Oct 14, 2008 2:10:01 PM), Install.product.install, com.hyperion.cis.config.ant.tomcat5.TomcatEarDeployment, dbg, Extracting D:\Hyperion\AdminServices\AppServer\InstallableApps\Common\ear_tmp\hbrlauncher.war into D:\Hyperion\AdminServices\AppServer\InstalledApps\Tomcat\5.0.28\eas/webapps/hbrlauncher directory...
(Oct 14, 2008 2:10:02 PM), Install.product.install, com.hyperion.cis.config.ant.tomcat5.TomcatEarDeployment, dbg, Removing temporary D:\Hyperion\AdminServices\AppServer\InstallableApps\Common\ear_tmp directory...
(Oct 14, 2008 2:10:02 PM), Install.product.install, com.hyperion.ess.EASAppserverConfigurator, dbg, exiting deploy
(Oct 14, 2008 2:10:02 PM), Install.product.install, com.hyperion.ess.EASAppserverConfigurator, dbg, Appserver name is Tomcat 5.0.28
(Oct 14, 2008 2:10:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:10:09 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Task hfmConfigureTask not selected, skipping panel hfmLaunchConfig
(Oct 14, 2008 2:10:14 PM), Install.product.install, com.hyperion.cis.config.CleanupTemp, dbg, Attempting removal of temp directory: D:\Hyperion\common\config\temp
(Oct 14, 2008 2:10:14 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, dbg, In queryEnter()
(Oct 14, 2008 2:10:14 PM), Install.product.install, com.hyperion.cis.config.wizard.ProductCustomInputPanel, msg1, Product avalanche not selected, skipping panel upgradeSummaryPanelManager
(Oct 14, 2008 2:12:12 PM), Install.product.install, com.hyperion.cis.config.Configurator, dbg, Hyperion Home: D:\Hyperion
(Oct 14, 2008 2:12:12 PM), Install.product.install, com.hyperion.cis.config.Configurator, msg1, in loadDescriptors
(Oct 14, 2008 2:12:12 PM), Install.product.install, com.hyperion.cis.config.CleanupTemp, dbg, Attempting removal of temp directory: D:\Hyperion\common\config\temp
(Oct 14, 2008 2:12:12 PM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, target platform: name="Windows 2003" version="5.2" arch="x86"
(Oct 14, 2008 2:12:12 PM), Install.product.install, com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="Linux" version="." arch="."
please help me asap.
thanks in advance.

Hi,
Its difficult to say without further info...
What version are you on?
Have you externalised your users successfully?
If this is a new install could you maybe try and create a new Essbase.sec file?
Seb
www.taysols.com.au

Shared Services API - Error when getting datasource weblogic/pool/PooledConnectionDataSource

Hello,
I have a program that connects to shared services using Java APIs. The code is usually working fine on other environment.
This one is on EPM version 11.1.2.1 and I get an error after this procedure --> system = CSSSystem.getInstance(context, "");
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.RegistryUtils buildConnFromDriverManager
WARNING: Check whether Oracle Home and Instance environment variables are defined appropriately. RootCause : weblogic.jdbc.sqlserver
.SQLServerDriver
Error when getting datasource weblogic/pool/PooledConnectionDataSource
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.RegistryUtils createNewConnection
SEVERE: Failed to create connection from data source. RootCause:weblogic/pool/PooledConnectionDataSource.
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.exceptions.RegistryException <init>
INFO: Registry Exception Occured - Failed to create new database connection using datasource.RootCause:[weblogic/pool/PooledConnecti
onDataSource]
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.Registry lookupComponentsWithException
INFO: EPMREG-11045
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.exceptions.RegistryException <init>
INFO: Registry Exception Occured - Failed to create new database connection using datasource.RootCause:[weblogic/pool/PooledConnecti
onDataSource]
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.Registry lookupWithException
INFO: EPMREG-11038
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.exceptions.RegistryException <init>
INFO: Registry Exception Occured - com.hyperion.hit.registry.exceptions.RegistryException: Failed to create new database connection
using datasource.RootCause:[weblogic/pool/PooledConnectionDataSource]
Jan 27, 2015 9:36:44 AM com.hyperion.hit.registry.Registry lookup
INFO: EPMREG-11038
Jan 27, 2015 9:36:44 AM com.hyperion.css.registry.RegistryManager RegistryManager
SEVERE: Failed to initialize EPM Shared Services security instance. Component SYSTEM9/FOUNDATION_SERVICES_PRODUCT/SHARED_SERVICES_PR
ODUCT is null in EPM System Registry. Verify EPM System Registry configuration.
java.lang.NullPointerException
        at start.initialize(start.java:84)
        at start.Sample(start.java:59)
        at cc.main(cc.java:10)
I guess it is something with the SQLServer driver.Do you have any ideas?
My ORACLE_HOME and ORACLE_INSTANCE are set correctly.
Thanks in advance,
Regards,
Nicolas

Hello,
I finally got it working!
I added the weblogic libraries located under EPM/Middleware/wlserver_10.3/server/lib, and now it works fine.
It was a pain to find it out, because the error message did not specify that it was a missing library..
Anyway, if it helps, here is the list of external libraries I am using:
"wlssapi.jar"
"wlssapi-internal.jar"
"wlss-datatier.jar"
"wlss-descriptor-binding.jar"
"wlssdiameter.jar"
"wlssechosvr.jar"
"wlss-mbeaninfo.jar"
"WLSSSecurityProviders.jar"
"wlthint3client.jar"
"wlw-langx.jar"
"wlw-langx-ja.jar"
"wlw-langx-ko.jar"
"wlw-langx-zh_CN.jar"
"wlw-langx-zh_TW.jar"
"wlw-wsee-soapfault.jar"
"xmlparserv2_sans_jaxp_services.jar"
"xmlrpc-2.0.1.jar"
"audit-client.jar"
"castor-1.0.5.jar"
"com.bea.core.apache.commons.pool_1.3.0.jar"
"commons-lang-2.1.jar"
"css.jar"
"dms.jar"
"interop-sdk.jar"
"ojdl.jar"
"quartz.jar"
"regexp.jar"
"registry-api.jar"
"scheduler_ces.jar"
"sqljdbc.jar"
"wf_ces_utils.jar"
"wf_eng_agent.jar"
"wf_eng_api.jar"
"wf_eng_server.jar"
"wlcipher.jar"
"wlclient.jar"
"wlcommons-logging.jar"
"wlconnector.jar"
"wldb2.jar"
"wldeploy.jar"
"wlinformix.jar"
"wl-j2ee-client.jar"
"wljarbuilder.jar"
"wljmsclient.jar"
"wljmxclient.jar"
"wllog4j.jar"
"wlnmclient.jar"
"wlpool.jar"
"wlsafclient.jar"
"wls-api.jar"
"wlss.jar"
"wlss_i18n.jar"
Thank you all for your help.
Regards,
Nicolas

Shared services login error

Hi,
I am having trouble after install hyperion 9.3 and configure Shared service i am not able to get into user directories. its look like hanged , i check the log and css.xml files they look fine, here are the detail.
please help me i am stuck right now.
CSS.XML
CSS.XML file is not read only and not corrupt , here are the entries of the file
<?xml version="1.0" encoding="UTF-8" ?>
- 
- <css>
- <hub location="http://hypsr:58080">
<dirPort>58089</dirPort>
</hub>
- <spi>
- <provider>
- <native name="Native Directory">
<password>{CSS}4N6lVcgiE/dGr8rFdvQLcA==</password>
</native>
</provider>
</spi>
- <searchOrder>
<el>Native Directory</el>
</searchOrder>
- <token>
<timeout>480</timeout>
</token>
- <logger>
<priority>WARN</priority>
</logger>
- <delegatedUserManagement>
<enabled>false</enabled>
</delegatedUserManagement>
</css>
2009-05-28 16:46:40,265 main WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-28 16:47:00,718 main WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-28 16:48:18,203 http-58080-Processor8 ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-28 16:48:18,203 http-58080-Processor8 WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2009-05-28 17:10:44,359 main WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-28 17:11:11,234 main WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-28 17:15:48,921 http-58080-Processor3 ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-28 17:15:48,921 http-58080-Processor3 WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2009-05-28 17:26:14,343 main WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-28 17:26:36,031 main WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-28 17:28:26,750 http-58080-Processor3 ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-28 17:28:26,750 http-58080-Processor3 WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2009-05-29 16:12:20,453 main WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.
2009-05-29 16:12:43,937 main WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
2009-05-29 16:13:03,484 http-58080-Processor2 ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2009-05-29 16:13:03,484 http-58080-Processor2 WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.

The error suggest the file is read only.
Have you simply tried rebooting the server?
Seb

Shared Services Installation Error

Hi all
im very new to Essbase and have little experience in the installation process.
I followed the documentation and managed to install Shared Services (SS) and the BI products.
I encountered and error when trying to install some essbase analysis products and could no longer start shared services. I proceeded to un-install and re-install the packages again thinking it would be simpler.
When i re-installed SS a fresh i received an error on the command line when attempting to start the configuration utility despite receiving non errors in the actual installation.
This is as follows:
'JRE or JDK not found. Exiting'
'Java Home not Set'
'Exiting'
I checked the instalation log and found this:
(Nov 18, 2008 1:37:33 PM), Install.product.install, com.hyperion.install.common.ZipFiles, dbg, Start installing Opatch_validationUtilityFiles
(Nov 18, 2008 1:37:33 PM), Install.product.install, com.hyperion.install.common.ZipFiles, err, java.io.IOException: entry 9ec949ccd68b4cd04794605fc51edf76/Opatch_validationUtilityFiles/zipedContent does not exist in C:\....\Hyperion\V11229-01\setup.jar
STACK_TRACE: 17
java.io.IOException: entry 9ec949ccd68b4cd04794605fc51edf76/Opatch_validationUtilityFiles/zipedContent does not exist in C
\Hyperion\V11229-01\setup.jar
     at com.installshield.archive.ZipURLConnection.getInputStream(ZipURLConnection.java:63)
     at java.net.URL.openStream(Unknown Source)
     at com.installshield.wizard.service.AbstractWizardServices.getApplicationResource(AbstractWizardServices.java:667)
     at com.installshield.wizard.service.AbstractWizardServices.getResource(AbstractWizardServices.java:676)
     at com.installshield.product.ProductAction.getResource(ProductAction.java:426)
     at com.hyperion.install.common.ZipFiles.install(ZipFiles.java:135)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
     at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
     at java.lang.Thread.run(Unknown Source)
There is no JRE Folder within the \Hyperion\common folder containing the jvm.dll that im told by a colleague usually exists.
Im running Vista Buisness, and have the JRE 5.0 Update 11 installed if thats any help.
Any help would be greatly appreciated.
Thanks
Edited by: user10621050 on 18-Nov-2008 06:02

The path was "C:\Hyperion\deployments\Tomcat5\bin\HyS9SharedServices.exe" Im guessing this is a consequence of the install proceedure not being done correctly by msyelf? Also found this in the conifgtool lo:
(18-Nov-2008 13:39:34), Install.product.install, com.installshield.wizard.StandardWizardListener, dbg, java.lang.ExceptionInInitializerError
STACK_TRACE: 40
java.lang.ExceptionInInitializerError
     at com.hyperion.plaf.HYSLLookAndFeel.initComponentDefaults(Unknown Source)
     at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(Unknown Source)
     at javax.swing.plaf.metal.MetalLookAndFeel.getDefaults(Unknown Source)
     at com.hyperion.plaf.HYSLLookAndFeel.getDefaults(Unknown Source)
     at javax.swing.UIManager.setLookAndFeel(Unknown Source)
     at javax.swing.UIManager.setLookAndFeel(Unknown Source)
     at javax.swing.UIManager.initializeDefaultLAF(Unknown Source)
     at javax.swing.UIManager.initialize(Unknown Source)
     at javax.swing.UIManager.maybeInitialize(Unknown Source)
     at javax.swing.UIManager.getDefaults(Unknown Source)
     at com.installshield.wizard.swing.SwingWizardUI.initialize(Unknown Source)
     at com.installshield.wizard.StandardWizardListener.wizardInitializing(Unknown Source)
     at com.installshield.wizard.Wizard$WizardListenerInitializer.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
     at sun.awt.FontConfiguration.getVersion(Unknown Source)
     at sun.awt.FontConfiguration.readFontConfigFile(Unknown Source)
     at sun.awt.FontConfiguration.<init>(Unknown Source)
     at sun.awt.windows.WFontConfiguration.<init>(Unknown Source)
     at sun.awt.Win32GraphicsEnvironment.createFontConfiguration(Unknown Source)
     at sun.java2d.SunGraphicsEnvironment$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.java2d.SunGraphicsEnvironment.<init>(Unknown Source)
     at sun.awt.Win32GraphicsEnvironment.<init>(Unknown Source)
     at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
     at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
     at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
     at java.lang.reflect.Constructor.newInstance(Unknown Source)
     at java.lang.Class.newInstance0(Unknown Source)
     at java.lang.Class.newInstance(Unknown Source)
     at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(Unknown Source)
     at java.awt.image.BufferedImage.createGraphics(Unknown Source)
     at com.hyperion.plaf.HYSLImageUtils.toBufferedImage(Unknown Source)
     at com.hyperion.plaf.HYSLImageUtils.grab(Unknown Source)
     at com.hyperion.plaf.HYSLComponentImage.<init>(Unknown Source)
     at com.hyperion.plaf.HYSLComponentImage.<init>(Unknown Source)
     at com.hyperion.plaf.HYSLToolBarBorder.<clinit>(Unknown Source)
     ... 14 more
(18-Nov-2008 13:39:34), Install.product.install, com.installshield.wizard.StandardWizardListener, err, could not initialize interface swing
(19-Nov-2008 10:03:12), Install.product.install, com.installshield.wizard.StandardWizardListener, dbg, java.lang.ExceptionInInitializerError
STACK_TRACE: 40
java.lang.ExceptionInInitializerError
     at com.hyperion.plaf.HYSLLookAndFeel.initComponentDefaults(Unknown Source)
     at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(Unknown Source)
     at javax.swing.plaf.metal.MetalLookAndFeel.getDefaults(Unknown Source)
     at com.hyperion.plaf.HYSLLookAndFeel.getDefaults(Unknown Source)
     at javax.swing.UIManager.setLookAndFeel(Unknown Source)
     at javax.swing.UIManager.setLookAndFeel(Unknown Source)
     at javax.swing.UIManager.initializeDefaultLAF(Unknown Source)
     at javax.swing.UIManager.initialize(Unknown Source)
     at javax.swing.UIManager.maybeInitialize(Unknown Source)
     at javax.swing.UIManager.getDefaults(Unknown Source)
     at com.installshield.wizard.swing.SwingWizardUI.initialize(Unknown Source)
     at com.installshield.wizard.StandardWizardListener.wizardInitializing(Unknown Source)
     at com.installshield.wizard.Wizard$WizardListenerInitializer.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
     at sun.awt.FontConfiguration.getVersion(Unknown Source)
     at sun.awt.FontConfiguration.readFontConfigFile(Unknown Source)
     at sun.awt.FontConfiguration.<init>(Unknown Source)
     at sun.awt.windows.WFontConfiguration.<init>(Unknown Source)
     at sun.awt.Win32GraphicsEnvironment.createFontConfiguration(Unknown Source)
     at sun.java2d.SunGraphicsEnvironment$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.java2d.SunGraphicsEnvironment.<init>(Unknown Source)
     at sun.awt.Win32GraphicsEnvironment.<init>(Unknown Source)
     at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
     at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
     at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
     at java.lang.reflect.Constructor.newInstance(Unknown Source)
     at java.lang.Class.newInstance0(Unknown Source)
     at java.lang.Class.newInstance(Unknown Source)
     at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(Unknown Source)
     at java.awt.image.BufferedImage.createGraphics(Unknown Source)
     at com.hyperion.plaf.HYSLImageUtils.toBufferedImage(Unknown Source)
     at com.hyperion.plaf.HYSLImageUtils.grab(Unknown Source)
     at com.hyperion.plaf.HYSLComponentImage.<init>(Unknown Source)
     at com.hyperion.plaf.HYSLComponentImage.<init>(Unknown Source)
     at com.hyperion.plaf.HYSLToolBarBorder.<clinit>(Unknown Source)
     ... 14 more
(19-Nov-2008 10:03:12), Install.product.install, com.installshield.wizard.StandardWizardListener, err, could not initialize interface swing

Hyperion Shared Services Configuration Error

Hi All,
I am unable to connect Hyperion Shared Services with Oracle 11 g. I am getting Error " Unable to connect Database to Product Hyperion Shared Services"
OS : Windows 2008 server R2
Config Log Hyperion :
(Jul 29, 2013, 09:55:41 PM), com.hyperion.cis.config.AbstractProductDBConfigurator, ERROR, Error:
hyperion.jdbc.base.BaseSQLException: [Hyperion][Oracle JDBC Driver]Error establishing socket to host and port: 192.168.56.129:1521. Reason: Connection refused: connect
    at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
    at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnectionHelper(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnection(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.connectAndAuthenticate(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.open(Unknown Source)
    at hyperion.jdbc.base.BaseConnection.connect(Unknown Source)
    at hyperion.jdbc.base.BaseConnectionStartup.run(Unknown Source)
(Jul 29, 2013, 09:55:41 PM), com.hyperion.cis.config.wizard.DBSetupPanel, ERROR, Error:
com.hyperion.cis.config.ConnectException
    at com.hyperion.cis.config.AbstractProductDBConfigurator.checkConnection(AbstractProductDBConfigurator.java:204)
    at com.hyperion.cis.config.wizard.DBSetupPanel.queryExit(DBSetupPanel.java:368)
    at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
    at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)
(Jul 29, 2013, 09:56:49 PM), com.hyperion.cis.config.AbstractProductDBConfigurator, ERROR, Error:
hyperion.jdbc.base.BaseSQLException: [Hyperion][Oracle JDBC Driver]Error establishing socket to host and port: 192.168.56.129:1521. Reason: Connection refused: connect
    at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
    at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnectionHelper(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnection(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.connectAndAuthenticate(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.open(Unknown Source)
    at hyperion.jdbc.base.BaseConnection.connect(Unknown Source)
    at hyperion.jdbc.base.BaseConnectionStartup.run(Unknown Source)
(Jul 29, 2013, 09:56:49 PM), com.hyperion.cis.config.wizard.DBSetupPanel, ERROR, Error:
com.hyperion.cis.config.ConnectException
    at com.hyperion.cis.config.AbstractProductDBConfigurator.checkConnection(AbstractProductDBConfigurator.java:204)
    at com.hyperion.cis.config.wizard.DBSetupPanel.queryExit(DBSetupPanel.java:368)
    at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
    at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)
(Jul 29, 2013, 09:57:59 PM), com.hyperion.cis.config.AbstractProductDBConfigurator, ERROR, Error:
hyperion.jdbc.base.BaseSQLException: [Hyperion][Oracle JDBC Driver]Error establishing socket to host and port: 192.168.56.129:1521. Reason: Connection refused: connect
    at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
    at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnectionHelper(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.makeConnection(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.connectAndAuthenticate(Unknown Source)
    at hyperion.jdbc.oracle.OracleImplConnection.open(Unknown Source)
    at hyperion.jdbc.base.BaseConnection.connect(Unknown Source)
    at hyperion.jdbc.base.BaseConnectionStartup.run(Unknown Source)
(Jul 29, 2013, 09:57:59 PM), com.hyperion.cis.config.wizard.DBSetupPanel, ERROR, Error:
com.hyperion.cis.config.ConnectException
    at com.hyperion.cis.config.AbstractProductDBConfigurator.checkConnection(AbstractProductDBConfigurator.java:204)
    at com.hyperion.cis.config.wizard.DBSetupPanel.queryExit(DBSetupPanel.java:368)
    at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
    at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI.actionPerformed(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.notifyListeners(Unknown Source)
    at com.installshield.wizard.swing.SwingWizardUI$SwingNavigationController.actionPerformed(Unknown Source)
    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
    at java.awt.Component.processMouseEvent(Unknown Source)
    at javax.swing.JComponent.processMouseEvent(Unknown Source)
    at java.awt.Component.processEvent(Unknown Source)
    at java.awt.Container.processEvent(Unknown Source)
    at java.awt.Component.dispatchEventImpl(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
    at java.awt.Container.dispatchEventImpl(Unknown Source)
    at java.awt.Window.dispatchEventImpl(Unknown Source)
    at java.awt.Component.dispatchEvent(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)

I am configuring Hyperion System 9 on Oracle 11 g. I am not configuring against any IP. If it so how to resolve it.
# listener.ora Network Configuration File: C:\app\Cristiano\product\11.2.0\dbhome_1\network\admin\listener.ora
# Generated by Oracle configuration tools.
SID_LIST_LISTENER =
(SID_LIST =
    (SID_DESC =
      (SID_NAME = CLRExtProc)
      (ORACLE_HOME = C:\app\Cristiano\product\11.2.0\dbhome_1)
      (PROGRAM = extproc)
      (ENVS = "EXTPROC_DLLS=ONLY:C:\app\Cristiano\product\11.2.0\dbhome_1\bin\oraclr11.dll")
LISTENER =
(DESCRIPTION_LIST =
    (DESCRIPTION =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
      (ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1521))
ADR_BASE_LISTENER = C:\app\Cristiano

Hyperion Shared Services Configuration Error with Weblogic 9.2

Hi All,
I have been trying to configure Hyperion Shared Services 9.3.1 with Weblogic Ver 9.2
During configuration of the Database and the Application Server, I select Manual Configuration option on Weblogic 9
However, it returns a configuration failure everytime of the Database.
In my case, the DB used is SQL 2005.
Can someone, please advise me.
Thanks in advance
Regards,
Apo

Hi Apo,
Check the configtool.log in the logs/config folder and post the error message that is being returned.
Thanks
Nick

Shared Services Configuration error msg

Hi,
I'm trying to set up HFM (9.3) on a Windows 2003 Enterprise server (SP2), when trying to configure shared services with SQL 2005 I get an error message that it was unable to connect to the database.
In SQL I set up a database called SSHARE and a user HFMAdmin as DBO to the database. I can link to the database using a UDL file and get a successful connection, yet not so in the config utility......SQL is set in both windows and SQL authentication.
I'm pretty new to the SQL world, if anyone has a dummies guide to setting up databases for HFM or can help out it would be greatly appreciated.
Thanks,
Iain

ok this how to trouble shoot your problem.
First create a database on sql server with sql server account. Try to login using ung sql server account and when you see your database then there is no problem.
After that open the sql server configuration manager. then browse each category make sure you
ENABLE YOUR TCP IP connections. so that sql server will allow you to connect from other application.
user your username and password in the hyperion configuration and the database name that you create in sql server
gudluck

Shared Services Configuration Error

Hi,
I have installed Shared Services and also configured it. Then register AAS and Essbase with SS successfully.
Also externized AAS users. But when I am externizing Essbase users it is giving me following error: -
Error: 1051549: Can not convert Analytic Services to Shared Services mode when Analytic Services is not configured with Shared Services or the initialization process has failed
Please help me on it.
Atul K,

Hi Atul,
Could you tell me how u resolved your issue?
I have Essbase 11.1.1.2 installed on OEL 4 and am trying to migrate to shared services security mode. But i faced this
Error 1051549 : Can not convert Analytic Services to Shared Services mode when Analytic Services is not configured with Shared Services or the initialization process has failed
Do I need run the configuration utility again ? will this remove all the existing cubes from the analytic server ?
Thanks in advance.

Shared Services JDBC error ORA-01722 after restart

Help me please...
I have this configuration:
- Red Hat EL5.0
- Oracle DB 10.2.0.1
- WebLogic 9.2 MP3
- Hyperion 9.3.1
Hyperion Shared Services install and configured - properly (without any exceptions and errors). Than I setup and config Essbase and Administration Services, externalize users and all this worked properly. I have projects and users in Shared Services and I can do anything with Essbase applications and cubes.
When restart Shared Services and other services I have error when Shared Services started:
org.apache.slide.store.impl.rdbms.StandardRDBMSAdapter - ERROR - SQL error 1722 on /1238771509551.56: [Hyperion][Oracle JDBC Driver][Oracle]ORA-01722: invalid number
and after that Shared Services - worked but I didn't find any users and projects in Shared Services.
Thanks

Hi dzianis ,
I`m haveing the same problem, I tried this solution but it didn`t work.
You set it at the user instance or at the SGBD?
Regards,
Marcelo

SmartView Connection to Shared Services Error

I have installed 11.1.2 on Windows 2008 (64bit) in stand-alone mode. I also have Excel 2007 installed on the same machine. I took all of the default ports when setting up the server instance. I installed SmartView(32bit) on the same machine with no errors. When I try to connect to "Shared Connctions" through the SmartView home window, I keep receiveing an error message: "Connection to Shared Services failed Error Message: 'Cannot connect to provider. The server name could not be resolved.' I have tried replacing the server name with it's physical IP address,; I have tried all of the typical ports; but cannot seem to resolve the problem. My URL reads as follows: "http://testsys:13080/workspace/SmartViewProviders' I have a 11.1.1.3 instance on another server works fine, but the URL is a bit different (http://server:13080/aps/SmartView). Any help would be appreciated.

Did you assign your Hyperion Provider Services URL?
I am guessing that 11.1.2 hasn't changed that much from 11.1.1.3.
In 11.1.1.3, it's under Options and is in the lower right hand side of the Options form.
When you have that set, and then click the Connect button in the Data Source Manager, and then Connect to Provider Services, what happens?
You should see: Oracle BI Server, Oracle Essbase, and Oracle Planning. Do you get that far?
Regards,
Cameron Lackpour

SmartView 11.1.2 Can't Connect to Shared Services

I have posted this thread on the essbase forum, also...
I have installed 11.1.2 on Windows 2008 (64bit) in stand-alone mode. I also have Excel 2007 installed on the same machine. I took all of the default ports when setting up the server instance. I installed SmartView(32bit) on the same machine with no errors. When I try to connect to "Shared Connctions" through the SmartView home window, I keep receiveing an error message: "Connection to Shared Services failed Error Message: 'Cannot connect to provider. The server name could not be resolved.' I have tried replacing the server name with it's physical IP address,; I have tried all of the typical ports; but cannot seem to resolve the problem. My URL reads as follows: "http://testsys:13080/workspace/SmartViewProviders' I have a 11.1.1.3 instance on another server works fine, but the URL is a bit different (http://server:13080/aps/SmartView). I have tested and confirmed that all of the shared services are up and running and can be accessed from either EAS console or a web browser. Any help would be appreciated.

Have you installed and APS (Analytic Provider Server) on your system..??
As I know, to connecting to Essbase using Smartview, we need to install the APS on our system.
Regards,
VieN

Essbase server does no appear in Shared Services

Hi All,
I've installed and set an EPM 11.1.2.2 environment under Win 2008 server with Oracle 11g database. I've installed and configurated Essbase Server, EAS, Essbase Stdudio, APS and EIS. But when I open up shared services the Analytic Server does not appear in Application Group and into EAS I'm getting :
Error: 104: Invalid user name or password
Error: 1051012: User native://DN=cn=911,ou=People,dc=css,dc=hyperion,dc=com?USER does not exist
I know the second error is because the admin user is not provided to the Essbase server, but it does no appear there.
Does someone could help me on that ?
Thanks

John -
Obviously several months later now, but just want to say thank you as well - I was having the exact same issue as the original poster (Essbase Server missing from Shared Services, credential error from EAS, etc). Your solution worked perfectly for me as well. That you for this solution.
John W.

Shared services configaration error

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