Shared services not starting

Hi
My shared services is starting and stopping frequently. I tried starting the service from startup menu and in the command prompt it said unable to connect the database. Reconfigure using configuration utlity. I tried the same and the configuration of database is failing

Hi John,
I again started the shared services and i started but the registration of planning with shared services and database configuration is failing.
It asked to refer the configtool.log and the log details are as follows
(Apr 9, 2009 2:54:22 PM), Install.product.install, com.hyperion.planning.HspHubRegistration, dbg, Creating Hub info file: C:\HYSL/common/config/product/planning/9.3.1.0/planningHub.properties
(Apr 09, 2009, 03:55:18 PM), com.hyperion.cis.config.InitConfigurator, DEBUG,
---- Initializing Configuration Utility...
(Apr 09, 2009, 03:55:19 PM), com.hyperion.cis.config.Configurator, DEBUG, Hyperion Home: C:\HYSL
(Apr 09, 2009, 03:55:19 PM), com.hyperion.cis.config.Configurator, DEBUG, Localhost Name: demodrive.hyperion.com
(Apr 09, 2009, 03:55:21 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\aps\9.3.0.0.0\aps_1.xml...
(Apr 09, 2009, 03:55:31 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "APS", version 9.3.0.0.0, build 8.
(Apr 09, 2009, 03:55:31 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\aps\9.3.1.0.0\aps_1.xml...
(Apr 09, 2009, 03:55:31 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "APS", version 9.3.1.0.0, build 8.
(Apr 09, 2009, 03:55:31 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\biplus\9.3.1.0\biplus_1.xml...
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "biplus", version 9.3.1.0, build 248.
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\bpma\9.3.1.0.0\bpma_1.xml...
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "BPMA", version 9.3.1.0.0, build 73.
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\dim\9.3.1.0.0\dim_1.xml...
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "dim", version 9.3.1.0.0, build $A(DIM_BUILD).
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\eas\9.3.1.0.0\eas_1.xml...
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "eas", version 9.3.1.0.0, build 100.
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\essbase\9.3.1.0.0\essbase_1.xml...
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "Essbase", version 9.3.1.0.0, build 100.
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\hfm\9.3.1\hfm_1.xml...
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "HFM", version 9.3.1, build 1280.
(Apr 09, 2009, 03:55:32 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\hps\9.3.1.0\hps_1.xml...
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "hps", version 9.3.1.0, build 1.
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\hsf\9.3.1.0\hsf_2.xml...
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "HSF", version 9.3.1.0, build 2.
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\hub\9.3.1.0\hub_1.xml...
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "Hub", version 9.3.1.0, build 3.
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\planning\9.3.1.0\planning_1.xml...
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "Planning", version 9.3.1.0, build 1.
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\smartsearchprovider\9.3.1.0.0\smartsearchprovider_1.xml...
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "SmartSearchProvider", version 9.3.1.0.0, build 8.
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loading product descriptor from file C:\HYSL\common\config\product\smartspace\9.3.1\smartspace_1.xml...
(Apr 09, 2009, 03:55:33 PM), com.hyperion.cis.config.Configurator, INFO, Loaded product "smartspace", version 9.3.1, build 1.
(Apr 09, 2009, 03:56:30 PM), com.hyperion.cis.config.dependencies.DependencyConfiguration, INFO, Loading dependency file: C:\HYSL\common\config\product\biplus\9.3.1.0\biplus_1_dependencies.xml
(Apr 09, 2009, 03:56:30 PM), com.hyperion.cis.config.dependencies.DependencyConfiguration, INFO, Try to load custom dependency: com.hyperion.avalanche.config.AvalancheTasksDependency
(Apr 09, 2009, 03:56:31 PM), com.hyperion.cis.config.dependencies.DependencyConfiguration, INFO, Loading dependency file: C:\HYSL\common\config\product\hub\9.3.1.0\hub_1_dependencies.xml
(Apr 09, 2009, 03:56:31 PM), com.hyperion.cis.config.dependencies.DependencyConfiguration, INFO, Try to load custom dependency: com.hyperion.hub.HubTasksDependency
(Apr 09, 2009, 03:56:31 PM), com.hyperion.cis.config.dependencies.DependencyConfiguration, INFO, Loading dependency file: C:\HYSL\common\config\product\planning\9.3.1.0\planning_1_dependencies.xml
(Apr 09, 2009, 03:56:46 PM), com.hyperion.cis.config.wizard.ProductTaskSelectionPanel, DEBUG, Checking OS type/version/architecture against system requirements...
(Apr 09, 2009, 03:56:46 PM), com.hyperion.cis.config.wizard.ProductTaskSelectionPanel, DEBUG, os.name: Windows 2003
(Apr 09, 2009, 03:56:46 PM), com.hyperion.cis.config.wizard.ProductTaskSelectionPanel, DEBUG, os.version: 5.2
(Apr 09, 2009, 03:56:46 PM), com.hyperion.cis.config.wizard.ProductTaskSelectionPanel, DEBUG, os.arch: x86
(Apr 09, 2009, 03:56:46 PM), com.hyperion.cis.config.wizard.ProductTaskSelectionPanel, DEBUG, major os version #:5; minor os version #: 2
(Apr 09, 2009, 03:56:47 PM), com.hyperion.awb.config.interfacedatasources.TaskProcessor, DEBUG, Initialized InterfaceTableTaskProcessor
(Apr 9, 2009 3:56:48 PM), Install.product.install, com.hyperion.essbase.config.EssbaseAgentTaskProcessor, dbg, Initialized EssbaseAgentTaskProcessor
(Apr 9, 2009 3:56:48 PM), Install.product.install, com.hyperion.hfm.config.HFMBPMATask, dbg, Initialized HFMBPMATask
(Apr 9, 2009 3:56:48 PM), Install.product.install, com.hyperion.hfm.config.HFMLaunchTask, dbg, Initialized HFMLaunchTask
(Apr 9, 2009 3:56:48 PM), Install.product.install, com.hyperion.hsf.config.HSFCustomeHubTaskProcessor, dbg, Initialized HSFCustomHubTaskProcessor
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.essbase.config.EssbaseAgentTaskProcessor, dbg, Entered EssbaseAgentTaskProcessor.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.essbase.config.EssbaseAgentTaskProcessor, dbg, Display name returned : Register Analytic Services Server as Windows Service
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.essbase.config.EssbaseAgentTaskProcessor, dbg, Entered EssbaseAgentTaskProcessor.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.essbase.config.EssbaseAgentTaskProcessor, dbg, Display name returned : Register Analytic Services Server as Windows Service
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMLaunchTask, dbg, Entered HFMLaunchTask.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMLaunchTask, dbg, Display name returned : Financial Management Configuration
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMLaunchTask, dbg, Exit HFMLaunchTask.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMLaunchTask, dbg, Entered HFMLaunchTask.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMLaunchTask, dbg, Display name returned : Financial Management Configuration
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMLaunchTask, dbg, Exit HFMLaunchTask.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMBPMATask, dbg, Entered HFMLaunchTask.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMBPMATask, dbg, Exit HFMBPMATask.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMBPMATask, dbg, Entered HFMLaunchTask.getDisplayName()
(Apr 9, 2009 3:56:49 PM), Install.product.install, com.hyperion.hfm.config.HFMBPMATask, dbg, Exit HFMBPMATask.getDisplayName()
(Apr 9, 2009 3:56:51 PM), Install.product.install, com.hyperion.hsf.config.HSFCustomeHubTaskProcessor, dbg, Entered HSFCustomHubTaskProcessor.getDisplayName()
(Apr 9, 2009 3:56:51 PM), Install.product.install, com.hyperion.hsf.config.HSFCustomeHubTaskProcessor, dbg, Display name returned : HSF Shared Services custom panel
(Apr 9, 2009 3:56:51 PM), Install.product.install, com.hyperion.hsf.config.HSFCustomeHubTaskProcessor, dbg, Entered HSFCustomHubTaskProcessor.getDisplayName()
(Apr 9, 2009 3:56:51 PM), Install.product.install, com.hyperion.hsf.config.HSFCustomeHubTaskProcessor, dbg, Display name returned : HSF Shared Services custom panel
(Apr 9, 2009 4:03:07 PM), Install.product.install, com.hyperion.planning.HspHubRegistration, dbg, Creating Hub info file: C:\HYSL/common/config/product/planning/9.3.1.0/planningHub.properties

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Last login: Sun Jan 1 09:01:52 on console
Stewart-Fergussons-iMac:~ stewartfergusson$ cd/private/etc
-bash: cd/private/etc: No such file or directory
Stewart-Fergussons-iMac:~ stewartfergusson$ cd
Stewart-Fergussons-iMac:~ stewartfergusson$ cd prvate
-bash: cd: prvate: No such file or directory
Stewart-Fergussons-iMac:~ stewartfergusson$ cd private
-bash: cd: private: No such file or directory
Stewart-Fergussons-iMac:~ stewartfergusson$ cd /private/etc
Stewart-Fergussons-iMac:etc stewartfergusson$ sudo cp php.ini.default php.ini
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.
Password:
Stewart-Fergussons-iMac:etc stewartfergusson$
Last login: Wed Jan 4 09:03:03 on console
Stewart-Fergussons-iMac:etc stewartfergusson$
Last login: Thu Jan 5 06:19:15 on console
Stewart-Fergussons-iMac:etc stewartfergusson$ sudo In -s /usr/lib/libpq.5.3.dylib /usr/lib/libpq.5.dylib
Password:
sudo: In: command not found
Stewart-Fergussons-iMac:etc stewartfergusson$ sudo ln -s /usr/lib/libpq.5.3.dylib /usr/lib/libpq.5.dylib
ln: /usr/lib/libpq.5.dylib: File exists
Stewart-Fergussons-iMac:etc stewartfergusson$ sudo apachectl -t
Password:
Syntax error on line 1 of /private/etc/apache2/httpd.conf:
Invalid command '1', perhaps misspelled or defined by a module not included in the server configuration
Stewart-Fergussons-iMac:etc stewartfergusson$ sudo apachectl configtest
Password:
Syntax error on line 1 of /private/etc/apache2/httpd.conf:
Invalid command '1', perhaps misspelled or defined by a module not included in the server configuration
Stewart-Fergussons-iMac:etc stewartfergusson$

Oracle distributed document capture service not started

Oracle distributed document capture service not started
and timeout

I did check the Distributed Document Capture Configuration (from the Start menu) and it also indicates that I have selected "Oracle Distributed Document Capture Prompted Login". Once I click "OK" after I supplied all the paths required by server settings, it also displays the error "The username and password could not be validated". What credentials should be entered in the User ID / Password / Domain fields? You should use the username and password entered while configuring the "capture" security model. Leave the domain field blank.
I have not yet configured the IIS at this point. Is it required for the Capture application to authenticate the user I specified during the installation configuration at login? IIS will serve web ODDC interface and will be needed for authentication while accessing ODDC web pages. I beleive that it is not needed for authentication from ODC/ODDC applets. However, when something is not working as expected, I would first finish all required installation and especially post installation setup steps.
I had a look at the IIS configuration in the installation document. It doesn't clearly state which document is the default document for the website one needs to create in IIS. Do you know what it should be? You have to add new web site, say like "Capture" and add virtual directory from assumed path like: C:\Program Files\Oracle\Document Capture\WebPages
For the default document I have WebCapture.asp.
The Oracle Distributed Document Capture service does no start on my PC. Is this required for me to atleast login to the Capture application? It's required only for processing the scanned batches.
I hope that this will help.
Boris
Edited by: tombo on 2012.03.16 06:32

Critical Services Not Starting Automatically & Access to Server occasionally dropping out

For the last few months we have been trying to resolve an issue where access to files on the server (SBS2011 - running domain services, exchange, etc) get so slow or just unresponsive. Logging onto the server is also not possible till it starts responding
again.
We also found that when the server starts, the Netlogon services does not start automatically event though it is set to auto start. There are a number of other services mainly exchange services that do not start as well but it seems this may be due to the
net service not starting.
We have re-installed the OS but this does not seem to have fixed the issue. The environment is a mix of the SBS2011 server, two Windows Server 2003 boxes - one running Terminal Services. The other was being used for SAP but no longer in use. The clients
are mainly XP with a few Windows 7 machines. We are in the process of planning the replacement of the XP machines.

You re-installed SBS2011? - that seems rather drastic. Did you maintain your domain or just set it all up again?
This sounds like a DNS issue but have a look at the event viewer and google/post the Event ID and Source. Given those two you can start to track down the cause and possible fixes at www.eventid.net. Just be aware that SBS2011 has a lot of
"normal" event errors, see http://support.microsoft.com/kb/2483007
You should also run the SBS best practice analyzer and maybe run the "Fix my network" wizard in the SBS console. Also make sure SBS is the DHCP server for the network.
-- Al

I have updated itunes but now phone and ipod will not connect to pc - message reads apple mobile device service not started

i have updated itunes and cannot connect devices - apple mobile device service not started?

Hello there, mikemason5.
The following Knowledge Base article provides some great troubleshooting recommendations:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

EPMA server service not started

Hi All,
I installed Hyperion 11.1.2.2 Essbase, Planning, EPMA, Calculation Manager, FDM and HFM in the single machine in windows server 2008 R2.
but i am facing two issues.
1. In services, EPMA Server service not started.
2. In FDM, I am getting error in connecting to Essbase.
Error: Unable to retrieve target system data.
Is any thing, i have to install additionally?
Regards,
mady

Hi,
In Windows Event Viewer i got this message.
Log Name: System
Source: Service Control Manager
Date: 9/3/2012 12:46:12 AM
Event ID: 7011
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: hyperionepm
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Parallels Tools Service service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7011</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-09-03T07:46:12.612304600Z" />
<EventRecordID>70587</EventRecordID>
<Correlation />
<Execution ProcessID="440" ThreadID="16540" />
<Channel>System</Channel>
<Computer>hyperionepm</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Parallels Tools Service</Data>
</EventData>
</Event>

Fix for Apple Mobile Device Services not starting

Finally a fix for Apple Mobile Device Services not starting. Basically I got this from someone else in these forums and it worked. Go to C:\Documents and Settings\AllUsers\Application Data\Apple and delete any file in there that says Apple Mobile Device Services (I understand these are cached files...I had about 8 files to delete). Next go to your control panel, click on Add/Delete programs, find Apple Mobile Device Support and delete (remove) it. Once this is all done do not reboot, rather open itunes and go to Help menu /Check for Updates and update to the latest version. This will install the latest version of iTunes and also a new version of Apple Mobile Device Services. Next reboot and it should work for many of you...it did for me. Open iTunes and plug in your device...good luck. I wrote this from memory so if some of the phrases don't match exactly what you see I apologize. Also, this worked for me on a Windows XP computer.

Thanks for posting this, my iTunes randomly started saying the Apple Mobile Device was stopped, and apple's solutions didn't help. I hope this one will, but what do I do if I have the latest iTunes, so it doesn't update? Wait till they come out with an update? It says I need to run the iTunes installer, but I can't find that. Please help, this is really annoying me...=(

Hello, my iphone for several times shows me this message "this iphone can't be used because the Apple Mobile Device service not started". I need help because i'm enable do download the new update. Thanks

Hello, my iphone for several times shows me this message "this iphone can't be used because the Apple Mobile Device service not started".
I need help, because i'm enable do download the new update.
Thanks

Type "Apple Mobile Device service" into the search bar at the top of this age by "Support" and read the resulting help articles.

Shared services not starting

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