Shared Services Provisioning log file?

Hi!
Is there any log file in Shared Services 11, for the modifications in user provisioning? I could use a log on the provisioning modified, user name and admin name .
Thanks!
Jorge

The list of shared services logs is available at http://docs.oracle.com/cd/E17236_01/epm.1112/epm_install_troubleshooting_1112200/ch03s12.html
You could also have a look at security auditing in Shared Services http://docs.oracle.com/cd/E17236_01/epm.1112/hss_admin_1112200/cas_security_audit.htm
Cheers
John
http://john-goodwin.blogspot.com/

Similar Messages

Essbase drillback to FDM - Error: 2067 - Shared Services Provisioning

Working with EPM 11.1.1.3. Trying to get Essbase Studio to drillback to FDM. Getting the following error:
Error: An error occurred logging on to the system using single sign-on. Please contact your administrator:
Error: 2067 - You do not have access to the application!
I've reviewed and re-reviewed FDM setup, DCOM config, and Shared Service provisioning. Everything appears correct. Including Provisioning FDM Users using Shared Services:
http://download.oracle.com/docs/cd/E12825_01/epm.111/fdm_config_help/frameset.htm?ch10s02.html
Anyone else run in to this? Any solutions?
Thanks,
Bob

Hi,
I am facing the same issue.
Can you please list down your solution in stepwise manner.It would be of great help.
Thank You!

Hyperion Shared Services Import security files where to define roles-11.1.2

Hi,
I want to create the shared services security import file. Do anyone knows where to define the group or user roles for it. Earlier we have to changes in CSImportexport.
Now in version 11.1.2.1 things are different.
Do anyone knows about it.
Thanks!!!!

Thanks for the reply.
I am taking export only first and this is what i got from export, if you see below under role id there are some codes generated internally, if I have to give any group different roles like planner, application creator, interactive user... where in csv file I can define those.
#provisioning
project_name ----------     application_name     -----role_id     --------------------------------------------------------------------------------------------- product_typ--------user_id-------     user_provider
Default Application Group---     CPSPlan-----     native://DN=cn=HP:0003,ou=HP,ou=Roles,dc=css,dc=hyperion,dc=com?ROLE--     HP-11.1.2.0-------     admin--------Native Directory
Default Application Group---     CPSPlan-----     native://DN=cn=HUB:2,ou=HUB,ou=Roles,dc=css,dc=hyperion,dc=com?ROLE---     HUB-11.1.2.0-----     admin--------Native Directory
Default Application Group---     CPSPlan-----     native://DN=cn=HP:0001,ou=HP,ou=Roles,dc=css,dc=hyperion,dc=com?ROLE--     HP-11.1.2.0-------     devusr-------Native Directory
Default Application Group---     CPSPlan-----     native://DN=cn=HP:0001,ou=HP,ou=Roles,dc=css,dc=hyperion,dc=com?ROLE--     HP-11.1.2.0-------     OMBUsr-----     Native Directory
Default Application Group---     CPSPlan------native://DN=cn=HP:0003,ou=HP,ou=Roles,dc=css,dc=hyperion,dc=com?ROLE--HP-11.1.2.0-------     processadmin-----     Native Directory
Regards.

Shared Services Provisioning

Hi,
we are using autom. processes for group provisioning in HSS 9.3.1.
We are using an txt.file with the following records:
#provisioning
project_name,application_name,role_id,product_type,user_id,user_provider,group_id,group_provider
HUB,Global Roles,Administrator,HUB-9.3.1,,,Supervisors,Native Directory
#provisioning
project_name,application_name,role_id,product_type,user_id,user_provider,group_id,group_provider
HUB,Global Roles,Application Creator,HUB-9.3.1,,,Supervisors,Native Directory
After we load this into HSS, the group has only the provisioning of the last record. How can we add roles to an existing group with existing roles?
THX
Andreas

The list of shared services logs is available at http://docs.oracle.com/cd/E17236_01/epm.1112/epm_install_troubleshooting_1112200/ch03s12.html
You could also have a look at security auditing in Shared Services http://docs.oracle.com/cd/E17236_01/epm.1112/hss_admin_1112200/cas_security_audit.htm
Cheers
John
http://john-goodwin.blogspot.com/

Hyperion Shared Services Provisioning Report Automation

Hi,
Provisioning Report feature in Shared Services gives pretty much everything I am looking for. I need to send this data to another system that monitors entitlements on a daily basis. Is there a way to run the provisioning report in batch mode?
Plan B is to use LCM, but I haven't had any luck yet in exporting entitlements using it. Does LCM export external users provisioning information? Below is the export xml I am using.
<?xml version="1.0" encoding="UTF-8"?>
<Package>
    <LOCALE>en_US</LOCALE>
    <User name="User" password="pwd"/>
    <Task>
        <Source type="Application" product="HUB" project="Foundation" application="Shared Services"/>
        <Target type="FileSystem" filePath="/HSS-Shared Services"/>
        <Artifact recursive="true" parentPath="/Native Directory/Assigned Roles/HFMApps" pattern="MYHFMAPP"/>
    </Task>
</Package>
Appreciate your thoughts.
Thanks,
Ethan.

If you want to automate a provisioning report then probably looking into the Java API would be a good option.
LCM will be able to extract the external users provisioning against applications in CSV format though it will be a seperate CSV per application.
Cheers
John
http://john-goodwin.blogspot.com/

Error with Active Directory Synchnorisation from Shared Services to Essbase

Have recently installed HS9 v 9.3.1
In Shared Services i have created both native and MSAD users. Everything works fine with the native users (Planning,EAS etc...)
MSAD user directory has been configured & tested -ok on Workspace.
The MSAD users have been provisioned and can access Workspace & Shared services without any issue.
However, when accessing Planning, the following error is displayed in the Essbase server log:
Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051001)
Received client request: Create External User With Type (from user [hyperion])
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Error(1051205)
Single Sign On function call [css_getUser] failed
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Warning(1051003)
Error 1051205 processing request [Create External User With Type] - disconnecting
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051001)
Received client request: Set Application FrontEnd Type (from user [hyperion])
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051001)
Received client request: Get Security Mode (from user [hyperion])
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051001)
Received client request: Set Application Id For Planning (from user [hyperion])
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051001)
Received client request: Get Security Mode (from user [hyperion])
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051001)
Received client request: Get Security Mode (from user [hyperion])
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051001)
Received client request: Re-Sync User/Group with Single application (from user [hyperion])
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051590)
Synchronization started for user/group [MSADUser]
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Info(1051591)
Synchronization completed for user/group [MSADUser]
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Error(1051013)
User/group MSADUser does not exist
[Tue Mar 18 15:12:39 2008]Local/ESSBASE0///Warning(1051003)
Error 1051013 processing request [Re-Sync User/Group with Single application] - disconnecting
---------- When accessing through XL Addin, the foll is displayed:
[Tue Mar 18 16:49:09 2008]Local/ESSBASE0///Error(1051012)
User MSADUser does not exist
[Tue Mar 18 16:49:09 2008]Local/ESSBASE0///Warning(1051003)
Error 1051012 processing request [Login] - disconnecting
Thanks !!!

Hardcode IP addresses instead of the server names in the essbase.cfg file and the Shared Services CSS.XML file for the Shared Services server references.
Restart SS/Essbase, provision an MSAD user, then do a Refresh from Shared Services in AAS.
Verify your MSAD userID then shows up as an Essbase user in AAS(Display User list for the Essbase server)
As long as the MSAD users show up in the user list, they should be working.

Cannot create a new MSAD directory in Shared Services...

My Hyperion version is 11.1.1.3 on windows 2003 server.
I;m trying to create an External Authentication provider using "Configure user directories".
I provide all the parameters as I have provided in the development machine in the same network.
However on Clicking Finish the Cursor appears to be doing something and then the screen just remains there. The record is not created for MSAD neither it gives any error.
Shared Services Security Log says error: "Error occured while loading the configuration file"
2011-06-02 15:09:49,728 ERROR [[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] com.hyperion.css.web.config.util.extauth.CSSProperties.getSecurityAgent(Unknown Source) -- Error occured while loading the configuration file
Any help appreciated.
I had this working on the same machine just last week.

Is there any password change happened from MSAD user using to connect to the MSAD directory ?

Shared Service Error 11.1.2

Hello All,
I created a native group in shared services & provisioned administrator role for each application to the group. I assigned few users to that group. When i log in to the planning I get an error Failed to sync User Provisioning. I checked the
users on Essbase side & all of them show Essbase & Planning access.
I m using planning 11.1.2. Please let me know if there is anything more that i need for the synchronization of users?
Thanks!

Hey LdeM,
Thanks for your reply, Oracle support just got us a workaround yesterday as well. But they haven't specify what's the cause of this. they were just comparing the .jar
Resolution:
1. Deleted the css.jar from Oracle/Middleware/EPMSystem11R1/common/jlib/11.1.2.0
2. Deleted the tmp directory under Oracle\Middleware\user_projects\domains\epmsystem\servers\FoundationServices0
Thanks

Shared Services Delegated Admin

Hi,
I am trying to create a delegated administrator role in Shared Services for HFM. I have created the delegated list in Shared Services and assigned a manager to the group. However when I log-in as that user I am only able to view the groups I have assigned to the delegated list, I am not able to provision users to those groups.
Any ideas on what needs to be done so that group manager can provision users to the groups?

You want to look at the Hyperion Security Administration Guide to understand Shared Service, Provisioning and External Authentication.
http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/hyp_security_guide.pdf
Brian Chow

Hyperion Shared Services configuration

Hi All,
The loggin page of Shared Services is coming up with an error. I have uninstalled and reinstalled. Dropped and recreated the schema but I still get the same error.
This is the error I found in the Shared Services_Task flow.log file
I have run out of options. Any help will be verymuch appreciated.
2010-07-26 08:54:35,601 [DeployerRunnable Thread for SharedServices9] ERROR com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2584) - Cannot signOn.
com.hyperion.workflow.engine.api.base.WfException: Cannot getUsers.null
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2593)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUsers(WorkflowEngineServiceLocal.java:782)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUserFromCES(WorkflowEngineServiceLocal.java:536)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.systemSignOn(WorkflowEngineServiceLocal.java:341)
at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.signOn(WorkflowEngineServiceLocal.java:387)
at com.hyperion.workflow.engine.api.base.WorkflowEngine.signOn(WorkflowEngine.java:80)
at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:94)
at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:90)
at com.hyperion.workflow.agent.TaskReceiver.init(TaskReceiver.java:34)
at javax.servlet.GenericServlet.init(GenericServlet.java:256)
at com.evermind.server.http.HttpApplication.loadServlet(HttpApplication.java:2371)
at com.evermind.server.http.HttpApplication.findServlet(HttpApplication.java:4824)
at com.evermind.server.http.HttpApplication.findServlet(HttpApplication.java:4748)
at com.evermind.server.http.HttpApplication.initPreloadServlets(HttpApplication.java:4936)
at com.evermind.server.http.HttpApplication.initDynamic(HttpApplication.java:1145)
at com.evermind.server.http.HttpApplication.<init>(HttpApplication.java:741)
at com.evermind.server.ApplicationStateRunning.getHttpApplication(ApplicationStateRunning.java:414)
at com.evermind.server.Application.getHttpApplication(Application.java:570)
at com.evermind.server.http.HttpSite$HttpApplicationRunTimeReference.createHttpApplicationFromReference(HttpSite.java:1987)
at com.evermind.server.http.HttpSite$HttpApplicationRunTimeReference.<init>(HttpSite.java:1906)
at com.evermind.server.http.HttpSite.addHttpApplication(HttpSite.java:1603)
at oracle.oc4j.admin.internal.WebApplicationBinder.bindWebApp(WebApplicationBinder.java:238)
at oracle.oc4j.admin.internal.WebApplicationBinder.bindWebApp(WebApplicationBinder.java:99)
at oracle.oc4j.admin.internal.ApplicationDeployer.bindWebApp(ApplicationDeployer.java:547)
at oracle.oc4j.admin.internal.ApplicationDeployer.doDeploy(ApplicationDeployer.java:202)
at oracle.oc4j.admin.internal.DeployerBase.execute(DeployerBase.java:93)
at oracle.oc4j.admin.jmx.server.mbeans.deploy.OC4JDeployerRunnable.doRun(OC4JDeployerRunnable.java:52)
at oracle.oc4j.admin.jmx.server.mbeans.deploy.DeployerRunnable.run(DeployerRunnable.java:81)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
at java.lang.Thread.run(Thread.java:797)
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Hi Apo,
Check the configtool.log in the logs/config folder and post the error message that is being returned.
Thanks
Nick

EPM 11.1.1.3 Shared Services and Registration

Hi all,
I installed EPM 11.1.1..3 on a windows 2003 server
Install is ok. I then used config tool to configure repositories (Oracle 10g) , deploy ( Websphere 6.1) and register with shared services :
Here is my issue : I can log to shared services but I cannot create any application group : log says I try to add a duplicate name ( tried several times with different names , still same error ) , I cannot provision anything for user admin ( shared services console says no application is available or insufficient rights)
During configuration for eas, planning... , database connections where ok, deployment ok but they all failed the registration with shared services. Log says there is an oracle error 1722 , invalid number !!
When externalizing users in Essbase , it fails saying "UnableToGetNodeRevisionDescriptor"
Checked database settings ( UTF8) looks fine. I tried to deploy shared services with tomcat same problem...
If you have any ideas or hints , I would appreciate
Thanks

Hi Christophe
Try to reinstall shared services then run configuration only for shared services commons setting and database. after that configure "server deployement. then stop shared services web application and open LDAP server. start it again. check that shared services works perfectly by launching the web app.
After that configure the other products one by one.
regards
Laurent BRECHON-CORNERY
EPM System Engeenier
*Partake Consulting France*
partake.com

Registration error with 9.3.1 Shared Services

Initially I believe I chose to configure AAS, APS, and Shared Services all at the same time after installation...a mistake I now know.
Im trying to undo that mistake but even a total uninstall of all 3 products and then a reinstall/reconfigure of Shared Services fisrst still gives me the same error when I try to register AAS or APS.
Any thoughts? At this point do I need to re-image the server? Im still getting the error posted at the end of this post.
Thanks in advance.
*(Aug 20, 2009, 01:33:47 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, register operation failed in CMS:*
com.hyperion.interop.lib.OperationFailedException: Registeration failed: null.Registeration failed: null.
** at com.hyperion.interop.lib.helper.RegistrationHelper.register(Unknown Source)**
** at com.hyperion.interop.lib.CMSClient.register(Unknown Source)**
** at com.hyperion.interop.lib.CMSClient.register(Unknown Source)**
** at com.hyperion.cis.config.CmsRegistrationUtil.registerApplication(CmsRegistrationUtil.java:211)**
** at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:360)**
** at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:165)**
** at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)**

Ive checked that log and just uploaded it to my support case as well.
I tried to paste the contents here with no luck.
I had the Oracle DBA clear out the schemas and started from scratch. Shared Services was installed/configured with no issues. I then tried AAS and here are the errors from the configtoolerr file:
*(Aug 21, 2009, 10:45:35 AM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Error:*
com.hyperion.cis.config.ProcessingException
*     at com.hyperion.ess.EASDBConfigurator.configure(EASDBConfigurator.java:252)*
*     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeDBConfigTask(RunAllTasksWizardAction.java:282)*
*     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:151)*
*     at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)*
*(Aug 21, 2009, 10:45:35 AM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, register operation failed in CMS:*
com.hyperion.interop.lib.OperationFailedException: Registeration failed: null.Registeration failed: null.
*     at com.hyperion.interop.lib.helper.RegistrationHelper.register(Unknown Source)*
*     at com.hyperion.interop.lib.CMSClient.register(Unknown Source)*
*     at com.hyperion.interop.lib.CMSClient.register(Unknown Source)*
*     at com.hyperion.cis.config.CmsRegistrationUtil.registerApplication(CmsRegistrationUtil.java:211)*
*     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:360)*
*     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:165)*
*     at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)*
*(Aug 21, 2009, 10:45:35 AM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Error:*
java.lang.Exception: Registeration failed: null.Registeration failed: null.
*     at com.hyperion.cis.config.CmsRegistrationUtil.registerApplication(CmsRegistrationUtil.java:222)*
*     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:360)*
*     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:165)*
*     at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)*
Here are the contents of the Shared Services Security log:
*2009-08-21 10:36:46,311 [Main Thread] WARN com.hyperion.css.common.configuration.CSSConfigurationImplXML.<init>(Ljava.net.URL;)V(Unknown Source) - Skipping the validation of the configuration because the required validating parser library not found or errors in validation. This does not guarantee the proper initialization of the component.*
*2009-08-21 10:37:49,966 [Main Thread] WARN com.hyperion.css.CSSAPIImpl.initialize(Ljava.util.Map;Lcom.hyperion.css.application.CSSApplicationIF;)V(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /F:/Hyperion/SharedServices/9.3.1/AppServer/InstalledApps/WebLogic/8.1/SharedServices9Domain/SharedServices9/config/CSS.xml.*
*2009-08-21 10:38:58,526 [ExecuteThread: '14' for queue: 'weblogic.kernel.Default'] ERROR com.hyperion.css.CSSAPIImpl.initialize(Ljava.util.Map;Lcom.hyperion.css.application.CSSApplicationIF;)V(Unknown Source) - Unable to get CSS.xml file or the file may be read only*
*2009-08-21 10:38:58,526 [ExecuteThread: '14' for queue: 'weblogic.kernel.Default'] WARN com.hyperion.css.CSSAPIImpl.initialize(Ljava.util.Map;Lcom.hyperion.css.application.CSSApplicationIF;)V(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.*

Converting Shared Services (Native) users to MSAD

Hi All,
We are on version 9.3.1.
We have configured FDM with Shared Services and currently only use native users. This means that our FDM users are all authenticated via HSS.
We are just about to configure an MSAD directory and convert native users to MSAD.
We will also be configuring FDM with the same MSAD server.
Does anyone know how FDM handles user migrations? Will FDM automatically pick up MSAD users once they are deleted from the native directory and converted to MSAD?
Are there any additional steps we need to be aware of??
Thanks for your help.
Seb

Hi,
Im ok with the config but Im wondering if FDM will be clever enough to convert native users to MSAD.
Say we have a HSS user called Test1 with a password of Password (the Use Target System field is checked when creating the user in FDM). This user is authenticated against Shared Services when logging on to FDM.
During the conversation, native users will be deprovisioned and deleted from Shared Services and their provisioning info will be imported against the MSAD provider. At this stage FDM should not be impacted since FDM security is separate from HSS.
Once I configure the MSAD provider in FDM, my Test1 user will have a password of say Feb2010.
Will FDM automatically pick up these config changes? Will FDM security for this user remain unaffected?
Thanks again for your help.
Seb

Analytic Server not reflecting in Shared Services Console

Everything was working fine until yesterday. Now the problem is i am able to connect to analytic server through admin console and excel.
But for provisioning a user when i log into shared services
http://servername:58080 brings up the user diectory list. When i click on a username and provision it. I dont find my analytic server on the left hand side (so i am not able to see the cubes available). I just dont have a clue why this is happeneing. There is just one tab as "Hyperion Shared Services" but the analytical server is missing.
Kindly help me on this. How can i proceed further.
Additional Info:
Shared Service admin log has the following details.
2008-01-22 11:44:48,048 [http-58080-Processor10] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:12,034 [http-58080-Processor2] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:12,127 [http-58080-Processor15] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:13,127 [http-58080-Processor14] ERROR com.hyperion.cas.web.action.CASCommonAction.execute(CASCommonAction.java:122) - Exception : Problem in processing action class.................
2008-01-22 11:45:21,893 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12742 kb] = Total memory available[115736 kb] - Free memory available[102994 kb]
2008-01-22 11:50:21,921 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12728 kb] = Total memory available[117243 kb] - Free memory available[104515 kb]
2008-01-22 11:55:21,916 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12615 kb] = Total memory available[111083 kb] - Free memory available[98468 kb]
2008-01-22 12:00:21,928 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12790 kb] = Total memory available[114163 kb] - Free memory available[101373 kb]
2008-01-22 12:05:21,940 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12743 kb] = Total memory available[120782 kb] - Free memory available[108039 kb]

this similarity is quite odd. Since last friday we are not able to connect o analytical service vua EAS/SS user management and also the analytical server windows services are not starting anymore, essbase logs gives 1 relevant message:
Analytical Services global application does not exist at Shared Services..
We have been changing ip numbers of servers (but flused dns cache too) and also changed default admin password.
I haven't got a clue what to do. Fortunately we are still in in an OTA environment

Shared services trouble shooting

Hi
I installed the 9.3.1 on my machine...mistakenly my machine was shutdown and openLDAP service was corrupted , I do have back-up of shared services folder so I replace the regular SS folderr with that. Now the problem was I am unable to see the Hyperion planning , Reports, Business rules to provision . I do have only shared serrvices>glodal rules, So I again registered planning ,reports ,EAS with shared services using config utility..but I am not succeed..Is there any way to view all of them in the provision list.So that I can provision to different users.I I didn't configure again (after ldap corruption)anything under shared services of config utility.but the funny thing I am able to login in to planning as admin, but I am unable to see it in the shared services provision list... Can anyone tell me what exactly happend in the background of this.
Thanks

Hi,
Have you tried running the sync option in shared services, this syncs shared services repository with open ldap.
Administration > Sync Native Directory.
I am not how succesful it will be now you have been registering and provisioning again but worth a try.
Cheers
John

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