Shared Services Registration Failed While Re-Configuring EAS

Question

Hi
I was re-configuring EAS and my shared services and deployment failed.I reached out to oracle and they gave me a solution to delete the HBR instances.
But when I try to open the url in microsoft word it opens in html format .And i am unable to delete any HBR instance.What is the correct way to do it?
The solution offered by Oracle Support:
To resolve this issue, do the following steps:
1. Log into the User management console using the URL http://localhost:58080/interop/index.jsp.
2. Append the URL to show the files http://localhost:58080.interop/content/files
3. Copy this URL and open in Microsoft Word. (file->open option in MS Word)
4. Provide username (admin) and password (password).
5. Check in AdminProjects, Products and Projects folders for the files and folders related to HBR and delete any occurences.
6. Save and close the file.
7. Restart the services.
8. Configure EAS with Shared Services using the config utility.
9. For Business Rules to work, go to \Hyperion\AnalyticAdministration\storage\easuser location and delete all contents from the easusers folder.
10. Restart the EAS server.
Thanks
Z

Answer 1

I never really used the method with word and always used davexplorer which can be downloaded from http://www.davexplorer.org/download.html
Follow the rest of the instructions which you posted to delete HBR.
Cheers
John