Shared Services User Reports - for HFM Users

Does anyone have some good material or knowledge they can share with me today regarding the following Shared Services topics?
1. What might cause a run of the Users By Group report to fail? After about 15 mins bombs out and receive the following error: "User not found with identity = ntlm:SID=S-1-5-21-787380144-986785343-375376054-10174?USER(-2147216700). Then gives much more detail on error.
2. How to remove users that appear under admin role but not in default?
3. For audit (TODAY), ideally should produce a report of HFM users – including dates (when added, when security /provisioning was changed for them) – is there a report or combo of reports that will provide this information?
Any help or a point in the right direction is hugely appreciated.
Thank you!

Ok - just some pointers, so use as suits.
1: this looks like it is not seeing your AD/NTLM user. You see a similar SID if in Properties of any file share where the connection to the domain is not available, or the user no longer exists. Remember, if a user ID in NTLM or AD has been changed, Shared Services does not recognise this, and stores the original SID, so you need to remove and reprovision the user.
2. The cleanest INHO is to do a CSS Import/Export and 'clean' the file. RTFM :)
3. There are some reports in Shared Services, but see if this is of use - especially the Security Matrix, (http://www.epmmaestro.com/dnn/Products/EPMWebSymphony/tabid/56/Default.aspx)
Good luck

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