Shared Technologies install fail

I'm currently running windows 8, I've tried everything on the help page but each time I try to install I have the same issue

Hi jvaldez019,
Please go through below help documents Install rollback and Shared Technologies | Windows
if you already went through above help link then you can try below thread.
Re: Photoshop Elements 10 rollback after install
Re: Photoshop Elements 12 fails while installing shared technologies.
Hope this helps.
Thanks,
Raushan

Similar Messages

PSE 12 Does not complete install due to shared technologies install failed.

Hello,
I have been reading and searching on this topic for several hours now. I have tried most strategies to address this issue to no avail. Here is what I have tried:
Renamed the OOBE file.
Moved the install folder to the root directory.
Installed the Adobe program manager.
Used selective startup to eliminate extraneous running programs.
Uninstalled all Adobe programs.
Ran the install as an administrator.
Disabled antivirus
Attempted to review install logs. There was no insightful data there.
I have run out of ideas to get this program to work.
I bought this as the Photoshop/Premier 12 pack. I am using a Pentium I7 machine with 8gig Ram with Windows 7 64 bit as the OS.
Thanks!

See if any of the solutions here help:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

Hi,
Could you please share the logs from the location(s) mentioned below:
%temp%\PREInstall.log, PRE11.log,
PDApp.log,
amt.log,
C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
I'd be able to comment & suggest better once I have the logs but meanwhile, you might like to upgrade the Adobe Application Manager from the following location just to rule out any incompatibilities or upgrade failures of AAM:
Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Thanks.

Error: Shared Technologies have failed to install

Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

I think this is out of my league
2013/7/22 kglad <[email protected]>
Re: Error: Shared Technologies have failed to install created by kglad<http://forums.adobe.com/people/kglad>in
Downloading, Installing, Setting Up - View the full discussion<http://forums.adobe.com/message/5527157#5527157

Shared technologies install error with PSE9

I'm having trouble installing PSE 9, it continues to fail the install at the Shared technologies install.
I've already been through the other discusson threads on the forum to see if they could help with the install, so I've turned off AV and Firewall, killed any related Adobe processes, updated AIR to 2.7.1 and set the extract/install point to C:\PSE9 and I'm still failing at the same point.
Having reviewed the log file the Error's are:
- 0 fatal error(s), 5 error(s), 3 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Elements Camera Raw: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - ElementsSTIInstaller: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
The log file references a cache issue.
I've also run Adobe Support Advisor and that wasn't able to help me and effectively sent me here with the following support code: 00-81862-051703092011
Anyone have any ideas of where to go from here?
Any help gratefully received.
Simon

Try this tech note for a solution:
http://kb2.adobe.com/cps/858/cpsid_85843.html#main_Error__Below_mentioned_applications_hav e_failed_to_install__Shared_technologies_

Shared technologies install error

Trying to install Photoshop Elements 11 and keep getting the same error message: "The installation process has encountered an error while installing Shared Technologies"

Install rollback and Shared Technologies | Windows

Component/Shared component install failed

Making a fresh install of CS3 on a new computer, I get the following: Component Install Failed, and Shared Component Install Failed.

Nobody can help you with some exact system info... "New computer" means nothing, though of course it implies that it's running Win 7 or Win 8 and the bad news for you then is that there are all sorts of compatibility issues to be expected....
Mylenium

PSE 11 Install problems - Shared Technologies have failed to install

Hi All,
I am hopeful that someone will be able to provide me with a little advice regarding the installation of PSE11.
I have attempted to run the install via the BD media, Copeied BD media to HDD and download from Adobe site but I keep on getting the shared technologies error.
I have followed the advice laid out in;
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
and also attempted to recover the log file as explained in;
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html #main_main_log
The installation failure appears to be taking place following the organiser when it tries to install the shared technologies.
I have attempted to install with all non essential windows services switched off and I have also used the CS cleaner as well as ASA log reader but to no avail.
If anyone could point me in the direction of a solution it would be greatly appreciated.
Edit: The ASA log has thrown up the following;
"cpsid_82829s1: "A restart is pending," bootstrapper error has occurred.
Click here for details and corrective actions related to this issue."
I have gone in to the registry as per adobe advice;
http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html
But I cannot find an InProgress key to delete.
Regards
Neil
ASA log output added

Which download did you try? Was it the version from Adobe store. If so try a different source by using the free trial from the link below. Then validate the product with your serial number.
Before you begin uninstall the existing PSE11 application via the control panel.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

Installing Pre Elements 11 Error: Shared Technologies have failed to install

Hi,
having problems installing Pre Elements on my windows 7 laptop.
I'm trying to install the 64bit version as I'm running 64bit windows 7.
I've been working my way though this web page to find a solution to the error...
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
First up, I had the demo version of Elements (which installed and ran perfectly), which I uninstalled before installing the purchased product from Adobe, and re-downloaded the installs from the Adobe shop servers.
I have currently also have a CS6 installation on my laptop.
I ran the ASA tool and all it sees is my CS6 installation.
I went though the windows Program file directories and made sure all Elements stuff was deleted.
I've checked the MSCONFIG to see what Adobe services are running at startup, and I turned off everything that was associated with Adobe.
I've copied the downloaded installer exe and packaged file to a folder on the C: root.
I'm running the installer from there and when it unpacks the files I make sure it unpacks them to the same directory in the C:
The problem seems to be with the 'shared components. The install gets most of the way through installing the Organizer when it quits and rolls back the installation.
No extra info is given by the installer on why it has run into a problem.
I've tried to install Photoshop elements too and that stalls at the same point.
Thanks.

Hi,
Could you please share the logs from the location(s) mentioned below:
%temp%\PREInstall.log, PRE11.log,
PDApp.log,
amt.log,
C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
I'd be able to comment & suggest better once I have the logs but meanwhile, you might like to upgrade the Adobe Application Manager from the following location just to rule out any incompatibilities or upgrade failures of AAM:
Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Thanks.

Problem installing Adobe Photoshop Elements10--"Shared Technologies" fails to install.

I have had a problem trying to install a purchased disc set of Adobe Photoshop Elements 10. The "Shared Technologies" has failed to install so the installation is incomplete. Tried online chat, which was helpful, but failed to solve the problem before we were cutoff. Need help. Thanks.

Sorry for the trouble, 907Faribanks.
There was an issue with some of the Shared Technologies, so you'll need to update the installer. The instructions for doing so are here: http://adobe.ly/KB92579
Let us know if we can help further.

What a victory: failed installs due to "shared technology" errors returns endless threads via Google

I purchased PSE 10 (download) and lit up an install. It failed. I searched Google and oddly, the moment I hit the terms "photoshop elements 10 install fail" I got 40-50 results for "shared technology" failures. You guys are failure stars!
By the way, I cannot thank you enough for wasting my day like this. Back in the old days one had to visit microsoft.com to waste an entire ******** day trying to get their poorly engineered product installed, after it's failed endlessly to do as expected. Bill would be proud, if he weren't busy out there earning billions of dollars by giving away millions...which is nicer than what I have to say about you right now. Who needs time with their kids? Install PSE!!! It's a great time soak!
So, with that, I beg of you to please start sending me the usual asinine, nonworking fixes-in-a-box to get this product installed on my machine, even though we both know it won't work. Meanwhile, I have purchased downloaded, installed, and started using the Corel's latest version of PSP, which nearly FLEW into my hard drive and immediately worked right out of the box. Boy, they suck, huh? No. They don't. You do.
I've followed the hilariously funny and equally useless advice on your help forums (my favorite: " If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive." Really? So you're saying "to install this stupid product, first you must fix our stupid mistake." Love you. Truly, I do.) and nothing has worked. I assume you will end up pointing at Microsoft and calling them bad, since every other app on my computer works without this moronic, yet remarkably popular, failure.
And even if we get this (endlessly) failed implementation to work - emphasis on IF - I will probably de-install it and demand a refund, depending on whether PSP has their product up to par, which is far more likely than Adobe having a working fix.
Now, I will say for the record that I have been harsh, and snide, and nasty. I am tired, and frustrated, and it's been four hours, and I have had enough. Having said that, deal with it. I am your customer (for the moment). Why do I need to ask you to make your product work? Isn't that the point? Is it? Helloooo?

It has occurred to me that Adobe's support people may be cowards. Then again, I am being a jerk, and it's probable they may have read my comments and said "screw this guy." I might say that. Then again, if I worked for a world-class company like Adobe I might step up and defend my product.
Then again, I might not, because they fell off the tracks some time ago and failed to stay in sync with the technologies they need to work with (read: Microsoft) to the degree they have Google reflecting:
a.) Adobe's level of failure in compatibility given the immediate and numerous responses to the simple keywords "elements fail" returning an astonishing number of responses (mine at the top lately) and...
b.) Adobe's own technical staff offering roughly a dozen differing, non-working fixes to the issue and...
c.) Adobe's studied and intentional avoidance of my emails, this thread, and hilariously worthless chat support.
It is very likely the source of the issue is an administrator profile glitch on the MS side, or perhaps an MSI issue, but good luck getting that clarified from Adobe.
They!
Don't!!
Know!!!
And they don't care. All I can say about that is I am glad I only dropped sixty-odd bucks on this product rather than seven-odd hundred for CS6. Maybe I'd get support if I had, but these snotty threads would be YouTubed, Reddited, and published in the local paper.
Next: there has been a breakthrough! An amazing breakthrough!
Among the many useless and stupid bits of advice Adobe's staff throw around on the support site, there is a great recommendation to try to load the product in safe mode. Last night I booted into safe mode and tried to run the installer, which of course immediately popped a dialog box stating it couldn't run in safe mode, so there's Adobe's great advice for you. While I was laughing and taking screen shots for posterity I glanced at my desktop, and there it was: the Photoshop Elements 10 icon. What are you doing there? I double clicked, and viola! It was loaded all along! Opened right up with that blue screen with a thousand names of the dev team.
Wait. What? I thought it rolled back? It SAID it rolled back the install. No? That 5 minutes it spends “rolling back” it just pretends to roll back, deletes the icon, leaving my computer polluted with a product I already got a refund on from Amazon? Really?
Anyway I rebooted back into my normal state and lo and behold, the PSE 10 icon is still there on my desktop. It did not install from safe mode. It had been installed from the beginning, and for whatever reason booting into safe mode and rebooting back seems to fix whatever idiotic and mindless failure Adobe built into this thing which they couldn't otherwise help me fix. Plain reboots did not do this: only booting into and back out of safe mode.
Thinking I was imagining things, I got up this morning and checked. Yep. There it is on my desktop, working as if it had been there all along and I hadn't been ignored, avoided, led astray, given stupid advice, or sold a product that clearly wasn't ready for sale. PSE 10. Working. Seemingly fully functional. Glory be.
Now, since I am the one who fixed it, I was thinking Adobe should pay me. I spent about 10 hours fuming over this thing, and I bill $65 an hour as a consultant. I realize that I am not an Adobe coder or support specialist, but I fixed it and should be compensated for my time at my rate. A bonus is in order as well - call it pain and suffering. 10X$65 plus a little sweetener, let's call it a thousand bucks. What do you say, Adobe? Are you going to award my ingeniousness and brilliance? You couldn't handle it, and still can't, but I did it. Me. The bitchy, whiny one infesting your support board with angry hate. You owe me.
Yeah, I didn’t think so. Anyway, I have always liked PSE and have used past versions to great success. I think I will like PSE10 just as much, regardless the fact my view of Adobe is that much dimmer for the shamefully bad experience of late. This has been a pretty sucky couple of days, and from the boards and complaints I have found out it's the exception rather than the rule, but exceptional nonetheless.
Now I shall screenshot this thread and publish it everywhere I can find a place for it. I will call out the responses I received from Adobe (none) and the great support I received from Adobe (none) and the quality service I received from Adobe (none). Then I will do my level best to remember what the heck I was doing that made me want to buy PSE in the first place: there was a photo of...something, and I wanted to...do something. What was it? I've spent so much time in Adobe FailShop I have forgotten what I was doing here in this bottomless abyss of fail...
Ta taa, Adobe Support. Love you, really I do. True story.

When attempting to install trial elements 11get amessage error installing shared technologies

when attempting to install trial elements 11get amessage error installing shared technologies

Hi hutchie4,
The error indicates that one or more of the following Shared Technologies failed to install:
Adobe Player for Embedding
Adobe Help
Camera Raw plug-in
Camera Raw profiles
Adobe ExtendScript Toolkit
Adobe XMP Panels
Microsoft Visual Studio runtimes
To resolve these issues, use the Adobe Support Advisor (ASA) to analyze the installation log file. For instructions, see Analyze install logs with Adobe Support Advisor (ASA).
Note: If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.
This Adobe document lists installation troubleshooting steps, including the "Shared Technologies" error
: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Shared tenchologies files failed in reinstall of adobe photoshop elements 10

My Adobe Elements 10 both photoshop and premiere suddenly stopped opening up, or would open to menu page then disappear.I deactovated to uninstall photoshop and tried to install it again. it failed saying the shared technologies files failed. Now I can't get it to install. I am on a Dell Vostro_410 2dual core intell cpu, 2.40 Ghz and 3.25 GB of RAM. I run Windows XP Pro with service pack 3. Help

Dreambjo what Adobe software do you currently have installed. Are you able to successfully remove Photoshop Elements from Add and Remove Programs? If not what error messages are received during the uninstall process?
From your description it appeared you were attempting to install Photoshop Elements 10 on top of the already installed, but non-functional, program?

Premiere elements 11 failed to install with the error about shared technologies

PRE 11 failed to install with the error "The installation process has encountered an error while installing shared technologies. Please restart your system and try again" all that does is uninstall everything and I have to restart agin with the same error and we go on. So far the only way it is working is at the point of the "error message" I run task manager and stop the installer, I know it's leaving files that should be removed by the installer, but it worked. This information was gained on one of the forums and seems to work. Yesterday was the first time I really used it fully and although I was able to create a project I cannot output it as a file (mpg), it starts to output ok then throws up an error and fails. As PRE 10 was still installed I imported the project (which amazed me) into PRE 10 and outputted as required with no error. All this may be due to something being wrongly installed or not being installed in PRE 11, I don't know. Can anybody help
Dennis
using Windows 8 Pro
PS I downloaded the Adobe Support adviser and No errors

See the following help document:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

PSE 9 install on Windows 7 (32 bit) fails due to "shared technologies"

I'm installing this older version of elements because it came bundled with an Epson scanner that I just purchased.
The install works fine on other computers running Windows 7.
My computer also has the following Adobe products loaded:
Acrobat Pro 9
Acrobat Reader 11
Contribute CS4 (and associated apps like Bridge CS4)
How can I find out what is stopping the "shared technologies" part of the installation to fail?
This happens way at the end of the installation. Everything is installed but then gets rolled back when the shared technologies failure occurs.

See if any of the solutions here help:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Shared Technologies install fail

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