Shared Technologies preventing full install Why?

Have tried to install Photoshop Elements 11 but keeps stopping at point where everything is almost installed and then message prompt that Shared Technologies not connected. Everything then starts to roll back. What the heck can I do?

My operating system is Windows 7. I have never logged on to an Adobe Forum before and did not realise their was a choice. I had followed on-screen instructions to create an A.S.A. report but it advised " Inspection report could not find any issue"  I have Photoshop 5 already installed but do not understand why my new Photoshop 11 is being prevented from fully loading.  Any advice will be gratefully received.                                                                        
Date: Sun, 17 Nov 2013 16:57:47 -0800
From: [email protected]
To: [email protected]
Subject: Shared Technologies preventing full install Why?
    Re: Shared Technologies preventing full install Why?
    created by Pat Willener in Adobe Reader - View the full discussion
What is your operating system?
Why are you asking in the Adobe Reader forum?
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