Shared technology download failure

I have tried 3 times to download Elements 11 and every time it fails when it comes to installing shared Technologies can anyone help please

I agree with Mylenium it sounds like you are facing difficulties when installing your software. If not can you please post the error message you are receiving when you try to download the software?
For the failure to install the Shared Technologies you will want to review your installation log to determine the point of failure. You can find details on how to locate and interpret your installation logs at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.

Similar Messages

Shared Technology Download for PSE 12 taking too long

Why is downloading required shared technologies for PSE 12 taking more than 30 minutes

Singer1946 please see the following discussions where this topic has been discussed.
http://forums.adobe.com/message/5028150#5028150
http://forums.adobe.com/message/4950564#4950564
http://forums.adobe.com/message/5469931#5469931

Cannot install Elements: Shared Technologies installation failure [was:elements]

trying to install adobe elements, but keeps failing when getting to shared technology, intall asa which cant find any problems.
any advice please

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

Help with installation problems for PE 12; error while installing Shared Technologies. Suggestions?

Help. I've tried to install PE12 multiple times without success due to shared technology installation failure. The install gets right to the end and then fails when trying to launch and uninstalls. Per the help suggestions, I downloaded the ASA, which identified no problems.
Very frustrating.
Any suggestions for someone who is not too tech savvy?
Thanks.

In Windows what has always worked for me is ending any already running PSE/PRE processes from previous or current versions - look for anything with 'Elements' in the name, and 'dynamiclinkmanager.exe'. Then I run the setup program by right-clicking and selecting 'Run as Administrator'. This runs the setup program with even higher privileges than a user account with Administrator privileges.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

How to get Adobe Elements 11 to finish downloading with the "Shared Technologies Error"

Hey everyone
I've tried many times to get my Adobe Elements 11 software to download, but every time more than half way through an error pops up saying Shared Technologies error, unable to install. Then it deletes everything and shuts down. It says for me to restart my computer and try again, I've done that many times..... if anyone has any information on how to finally get this software up and running that would be greatly appreciated!!
Thanks guys!
Heather

Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium

Having trouble downloading photoshop elements 12 on windows. Can't get past the installing sharing technologies part of the download. It just goes on for hours.

Having trouble downloading Photoshop elements 12 on windows. Can't get past the installing sharing technologies part of the download. It just goes on for hours. Don't get error message but it won't finish download. Help please.

بتاريخ ١٧/٠٨/٢٠١٤ ٤:٥٨ ص، جاء من "akpsjones" <[email protected]>:
having trouble downloading photoshop elements 12 on windows. Can't get
past the installing sharing technologies part of the download. It just goes
on for hours.
created by akpsjones in Downloading, Installing, Setting Up - View the
full discussion
>

Photoshop Elements 12 Installation Failure Shared Technologies

I bought PSE 12 this morning and have been trying to download t all day. Im using the recommended Akamai_NetSession_Installer. But once it gets to a certain point it stops and rolls back everything its doing and a msg pops up:
The installation process has encountered an error while installing Shared Technologies. Pease restart your system and try again.

Hi AresOne,
Kindly refer : http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Thanks!
Atul Saini

Downloaded & Installed Photoshop Elements/Shared Technologies Problem. What do I do?

I downloaded & Installed Photoshop Elements 11. There is a Shared Technologies Problem. What do I do? It says to reinstall the whole program. Do I need to do that?

Refer to this:
Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium

Required Shared Technologies fails to download

Required shared Technologies fails to download

You are trying to install PSE am I correct?
Please download and install Adobe APplication Manager the link is
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4773&fileID=4437 (WINDOWS)
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438 (MAC)
Please launch Adobe APplication Manager, sign-in and then start the installation of software.

I have tried to reinstall Photoshop Elements 9. The disc I own and the download installation program from Adobe both do the same thing. "Shared Technologies" failed to install and undoes installation. Any ideas to get it to install?

I need help getting Photoshop Elements 9 to install inspite of my "Share Technologies" failing to install. Any ideas?

Hi,
See if this document helps - there are a few things that can clash with the installation.
Install rollback and Shared Technologies | Windows
Good luck
Brian

Installation failure after installing shared technologies

Hello,
i have an installation problem.
When installing the programm the installation comes to teh point when it installes shared technologies. After that is deinstalles the whole programm.
It accores whit the dvd and also with a dowloaded trial version .
Gr
Ronald

Operating system?
PSE version?
See this Adobe troubleshooting document:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Ken

What a victory: failed installs due to "shared technology" errors returns endless threads via Google

I purchased PSE 10 (download) and lit up an install. It failed. I searched Google and oddly, the moment I hit the terms "photoshop elements 10 install fail" I got 40-50 results for "shared technology" failures. You guys are failure stars!
By the way, I cannot thank you enough for wasting my day like this. Back in the old days one had to visit microsoft.com to waste an entire ******** day trying to get their poorly engineered product installed, after it's failed endlessly to do as expected. Bill would be proud, if he weren't busy out there earning billions of dollars by giving away millions...which is nicer than what I have to say about you right now. Who needs time with their kids? Install PSE!!! It's a great time soak!
So, with that, I beg of you to please start sending me the usual asinine, nonworking fixes-in-a-box to get this product installed on my machine, even though we both know it won't work. Meanwhile, I have purchased downloaded, installed, and started using the Corel's latest version of PSP, which nearly FLEW into my hard drive and immediately worked right out of the box. Boy, they suck, huh? No. They don't. You do.
I've followed the hilariously funny and equally useless advice on your help forums (my favorite: " If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive." Really? So you're saying "to install this stupid product, first you must fix our stupid mistake." Love you. Truly, I do.) and nothing has worked. I assume you will end up pointing at Microsoft and calling them bad, since every other app on my computer works without this moronic, yet remarkably popular, failure.
And even if we get this (endlessly) failed implementation to work - emphasis on IF - I will probably de-install it and demand a refund, depending on whether PSP has their product up to par, which is far more likely than Adobe having a working fix.
Now, I will say for the record that I have been harsh, and snide, and nasty. I am tired, and frustrated, and it's been four hours, and I have had enough. Having said that, deal with it. I am your customer (for the moment). Why do I need to ask you to make your product work? Isn't that the point? Is it? Helloooo?

It has occurred to me that Adobe's support people may be cowards. Then again, I am being a jerk, and it's probable they may have read my comments and said "screw this guy." I might say that. Then again, if I worked for a world-class company like Adobe I might step up and defend my product.
Then again, I might not, because they fell off the tracks some time ago and failed to stay in sync with the technologies they need to work with (read: Microsoft) to the degree they have Google reflecting:
a.) Adobe's level of failure in compatibility given the immediate and numerous responses to the simple keywords "elements fail" returning an astonishing number of responses (mine at the top lately) and...
b.) Adobe's own technical staff offering roughly a dozen differing, non-working fixes to the issue and...
c.) Adobe's studied and intentional avoidance of my emails, this thread, and hilariously worthless chat support.
It is very likely the source of the issue is an administrator profile glitch on the MS side, or perhaps an MSI issue, but good luck getting that clarified from Adobe.
They!
Don't!!
Know!!!
And they don't care. All I can say about that is I am glad I only dropped sixty-odd bucks on this product rather than seven-odd hundred for CS6. Maybe I'd get support if I had, but these snotty threads would be YouTubed, Reddited, and published in the local paper.
Next: there has been a breakthrough! An amazing breakthrough!
Among the many useless and stupid bits of advice Adobe's staff throw around on the support site, there is a great recommendation to try to load the product in safe mode. Last night I booted into safe mode and tried to run the installer, which of course immediately popped a dialog box stating it couldn't run in safe mode, so there's Adobe's great advice for you. While I was laughing and taking screen shots for posterity I glanced at my desktop, and there it was: the Photoshop Elements 10 icon. What are you doing there? I double clicked, and viola! It was loaded all along! Opened right up with that blue screen with a thousand names of the dev team.
Wait. What? I thought it rolled back? It SAID it rolled back the install. No? That 5 minutes it spends “rolling back” it just pretends to roll back, deletes the icon, leaving my computer polluted with a product I already got a refund on from Amazon? Really?
Anyway I rebooted back into my normal state and lo and behold, the PSE 10 icon is still there on my desktop. It did not install from safe mode. It had been installed from the beginning, and for whatever reason booting into safe mode and rebooting back seems to fix whatever idiotic and mindless failure Adobe built into this thing which they couldn't otherwise help me fix. Plain reboots did not do this: only booting into and back out of safe mode.
Thinking I was imagining things, I got up this morning and checked. Yep. There it is on my desktop, working as if it had been there all along and I hadn't been ignored, avoided, led astray, given stupid advice, or sold a product that clearly wasn't ready for sale. PSE 10. Working. Seemingly fully functional. Glory be.
Now, since I am the one who fixed it, I was thinking Adobe should pay me. I spent about 10 hours fuming over this thing, and I bill $65 an hour as a consultant. I realize that I am not an Adobe coder or support specialist, but I fixed it and should be compensated for my time at my rate. A bonus is in order as well - call it pain and suffering. 10X$65 plus a little sweetener, let's call it a thousand bucks. What do you say, Adobe? Are you going to award my ingeniousness and brilliance? You couldn't handle it, and still can't, but I did it. Me. The bitchy, whiny one infesting your support board with angry hate. You owe me.
Yeah, I didn’t think so. Anyway, I have always liked PSE and have used past versions to great success. I think I will like PSE10 just as much, regardless the fact my view of Adobe is that much dimmer for the shamefully bad experience of late. This has been a pretty sucky couple of days, and from the boards and complaints I have found out it's the exception rather than the rule, but exceptional nonetheless.
Now I shall screenshot this thread and publish it everywhere I can find a place for it. I will call out the responses I received from Adobe (none) and the great support I received from Adobe (none) and the quality service I received from Adobe (none). Then I will do my level best to remember what the heck I was doing that made me want to buy PSE in the first place: there was a photo of...something, and I wanted to...do something. What was it? I've spent so much time in Adobe FailShop I have forgotten what I was doing here in this bottomless abyss of fail...
Ta taa, Adobe Support. Love you, really I do. True story.

Can't install Elements 12 due to error in installing "shared technologies."

Is there a definitive solution to installation problem of Elements 12, which toward the end returns an error message of "failure to install shared technologies?" I tried the suggested solutions such such deleted the .PPA files in the "Common Files" folder and restarting the computer just before the installation rolls back. None of them works. I am left with a piece of lemon worth USD 135.62 dollars.
Thanks.

I FOUND THE SOLUTION! Sorry to say, I did this after disregarding the absolutely useless advise from Adobe's "experts" that led me nowhere. For the sake of users out there experiencing the same problem, here's how I did it.
1. Installed Elements 12 until it got to the point where it the error message says "The installation process has met some error installing Shared Technologies. Please restart your system and try again."
2. Well, I did not restart my system or allow the process to roll back. If you look at the desktop, the Elements 12 icon and shortcut already appears - it seems the installation is 99.99% complete, except that you cannot open it.
3. While clicking the short cut, a message said something like "some device is missing. Download the latest Adobe Application Manager to open (or start) your trial software" or words to that effect. I did download the latest Adobe Application Manger 8.0.
4. After downloading the Adobe Application Manager, I clicked the Elements 12 shortcut again and lo and behold it opened and is running beautifully. However, the warning in No. 1 above is still displayed. Don't ever click it or else the installation will roll back and you are back to zero. I simply shut down the computer and restarted. Elements 12 is permanently installed. Thanks to some DIY tinkering.
I am not sure though if this will work on other's computers. And by the way, thanks to Adobe's experts for being nice.

PSE 11 Install problems - Shared Technologies have failed to install

Hi All,
I am hopeful that someone will be able to provide me with a little advice regarding the installation of PSE11.
I have attempted to run the install via the BD media, Copeied BD media to HDD and download from Adobe site but I keep on getting the shared technologies error.
I have followed the advice laid out in;
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
and also attempted to recover the log file as explained in;
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html #main_main_log
The installation failure appears to be taking place following the organiser when it tries to install the shared technologies.
I have attempted to install with all non essential windows services switched off and I have also used the CS cleaner as well as ASA log reader but to no avail.
If anyone could point me in the direction of a solution it would be greatly appreciated.
Edit: The ASA log has thrown up the following;
"cpsid_82829s1: "A restart is pending," bootstrapper error has occurred.
Click here for details and corrective actions related to this issue."
I have gone in to the registry as per adobe advice;
http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html
But I cannot find an InProgress key to delete.
Regards
Neil
ASA log output added

Which download did you try? Was it the version from Adobe store. If so try a different source by using the free trial from the link below. Then validate the product with your serial number.
Before you begin uninstall the existing PSE11 application via the control panel.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

Hi,
Could you please share the logs from the location(s) mentioned below:
%temp%\PREInstall.log, PRE11.log,
PDApp.log,
amt.log,
C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
I'd be able to comment & suggest better once I have the logs but meanwhile, you might like to upgrade the Adobe Application Manager from the following location just to rule out any incompatibilities or upgrade failures of AAM:
Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Thanks.

Shared technology download failure

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