SharedObject deleted during update?

We just had an update to our app go live in the Apple App Store. Problem is it's wiping the save data in the SharedObject. I'm not sure of the culprit. We were using AIR 3.6, but had to update to get approved with iOS 7 for an update as the Sound.play()/microphone request bug was causing us to get rejected.
I've seen the bug people reported back at 3.5, but that wouldn't apply here. Were there any changes to Shared Object handling between 3.6 and 3.8 that might cause this? I know they made changes around iCloud backups... but I'm not sure if that would have affected anything.
I don't know what to do other than try to warn people not to update through the system. This didn't happen while testing through Test Flight, so I'm at a loss.
Thanks for any insights.
-Clayton @ Laboratory

Oh great.  Which carrier are you with?  This is the major problem with the OTA updates done directly on the device.  There is no usable backup made and if anything goes wrong you lose your data.  If you haven't made any backups with Desktop Manager then I'm afraid your data is gone.  Sorry.  Call your carrier and complain.  We have been trying to convince RIM and the carriers to issue warnings with the OTA upgrades to suggest to people that they should backup their device on the computer before doing the OTA upgrades. 
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