Sharepoint 2010 locking out users after changing user login

We have changed several users logon UPN to match our proactis.com domain in azure / office 365 in preparation for sync our active directory.
But since doing so it would appear that users are no longer getting access to our sharepoint 2010 server randomly. It prompts the user for their username and password. When they then enter this, it rejects it and locks their accounts.
Has anyone seen this behavior before?

Hi Proactis,
Based on your description, my understanding is that the users with changed UPN cannot access SharePoint Online in Office 365.
If I misunderstood, please feel free to correct me.
This issue may be due to that the changes aren't synced by the Azure Active Directory Sync tool after you change the UPN of a user account to use a different federated domain.
I recommend to run the following command to see if the issue still occurs:
Set-MsolUserPrincipalName -UserPrincipalName [email protected] -NewUserPrincipalName
[email protected]
You can refer to the link below for detailed steps:
http://support.microsoft.com/kb/2669550
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

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