SharePoint 2010 Web Analytics Reports Not Displaying Data

Hi,
I'm currently having some issue with the Web Analytics Reports. It had been working fine for the past 1 year and suddenly a few months back, the Web Analytics is not showing any data. Have already troubleshoot the issue using the
Troubleshooting SharePoint 2010 Web Analytics Article and all values show the correct date and time.
Therefore, I have performed a more in-depth analysis and found out that the WAHierarchyData table in the Reporting Database only have Root ID
I have verified with a working SharePoint environment and the table should contain all the SharePoint site ID. Also, I have looked into all the SharePoint and Windows logs and all found to be showing the services to be running normally. I would like to check
if there is a way to restore the data in this table or is there any other ways I can trace and troubleshoot this issue.
Background information
SharePoint Version: Service Pack 2
SQL Server: Cluster Environment
3vild3vil

Hi,
I queried the WAHierarchyData table in my environment, and there should be id column in returning result.
You could manually run timer job related to Web Analytics service application and check ULS log for error message.
To narrow down the root cause, we need query SharePoint database tables and compare query result, which might exceed the supported scenario. I'd recommend you open a ticket with MS support, they could reach your envrionment and troubleshoot the issue for
you. For your convenience:
https://support.microsoft.com/contactus
Thanks for the support.
Regards,
Rebecca Tu
TechNet Community Support

Similar Messages

SharePoint 2010 Web Analytics showing user Display Name and Account Name from the same user

Hi!
Since July, 16th 2012 the Web Analytics Daily Unique Visitors reports started to show almost the double of visitors we used to have on our Web Application. Here are some of the data (I intentionally deleted the weekend data):
10/7/2012 2.497
11/7/2012 2.723
12/7/2012 2.722
13/7/2012 2.699
16/7/2012 5.055
17/7/2012 4.963
18/7/2012 4.954
19/7/2012 4.998
20/7/2012 4.965
23/7/2012 5.117
24/7/2012 5.012
25/7/2012 5.071
As you may notice the data jumped from around 2.700 unique visitors to around 5.000 unique visitors. As the number of permissioned users remains constant it is pretty odd. I also checked the Number of Page Views report and see no change on its behavior.
The number of page views remained constant.
So I went to look the Top Visitors report and understand why the visitors number almost doubled. The analytics started to count the users Display Name and Account name as two different visitors with a different number of page views. Let me show you an example
from yesterday (July, 25th) Top Visitors report:
#    Visitor                  Page Views   %
1   Cinthia XXXXXXXXXX    359      0,55%
5   Giselle XXXXXXXXXX     143        0,22%
7    Aline XXXXXXXXXX       138        0,21%
15 nt\cmazevedo              111        0,17%
60 nt\gbsantana                 69        0,11%
73 nt\aglsiqueira                 65      0,10%
"Cinthia" and the account "nt\cmazevedo" are the same person. The same is applied to "Giselle" / "nt\gbsantana" and "Aline" / "nt\aglsiqueira".
As I stated this is an example from July, 25th. If I checked the same report from a period before July, 16th I can only see the users Display Name as "Visitors". No account name is displayed or counted as a different visitor.
About the environment:
We have two SharePoint 2010 farms: a "corporate" and a "enterprise". The corporate farm contains four web servers and a central administration servers with publishing services. The enterprise farm contains two servers running User Profile Services, Search
Services and some others. Our main version is the SP1 with June/2011 Cumulative Update with a few more hotfixes applied.
This behavior on analytics is affecting all web applications (we have more than 20) installed on this farm and my company Support team said that no change were made on SharePoint on the weekend the problem started.
Does anyone have any tip about what is going on?
Thanks in advance!

Hi, Manas!
First of all thanks for your interest on this issue but I don't think it is related to the User Profile or the Active Directory.
I checked both records and there was no change on the Display Names. All the users have "full names" as display names (first + middle + last name) and not logins as SharePoint is displaying on this report.
But I did a test yesterday and checked the results today confirming that just the access been made using a specific server are causing this. Explaining it better:
I have four web servers on my farm named from P01 to P04. Then I created this test script:
Step 1: Change local HOSTS file to point the web application on the server P01.
Step 2: Access site "A"
Step 3: Access site "B"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P02.
Step 2: Access site "C"
Step 3: Access site "D"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P03.
Step 2: Access site "E"
Step 3: Access site "F"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P04.
Step 2: Access site "G"
Step 3: Access site "H"
Step 4: Close the browser.
I asked three users to execute that script. The results: All access to the sites "C" and "D" were registered on Web Analytics with the user account name such as "nt\cmazevedo". All the other sites registered the user Display Name correctly such as "Cinthia
XXXXXXXXXX".
With this test we could isolate the problem just on the server P02. It doesn't occur on the others. Now my support team is trying to find any configuration difference between this server and the other three that could point for the root cause.
I am also looking for some information regarding the service responsible for this task ("transform the account name into a display name") to understand why it doesn't work on one server and works on the others.
Thanks!

SharePoint 2010 web analytics not working - not all web requests hitting the logging database

Hi there, I have 2 windows 2008 web front end servers, 1 windows 2008 application server and 2 clustered windows 2008, SQL Server 2008 SP2 clustered servers in my farm.
I am having trouble getting Web Analytics configured and googled for days and followed everything I have found but still no luck. The problem is that the logging database is only logging requests to Central admin URL only but if I hit any other
site in my farm it doesn't log in the database. Hence why I am not getting any reports in the front end.
These are also missing from the ULS logs too. Only central admin entries in the logs.
Anyone seen this before?
Thanks

Hi CharlieBoy,
Please enable the verbose ULS log for category "Web Analytics Services category", then see if there are more related ULS log message appearing (may need to wait a day).
Also check the following 2 articles about troubleshooting the web analytics issue, which should be helpful.
http://blogs.msdn.com/b/sharepoint_strategery/archive/2012/03/16/troubleshooting-sharepoint-2010-web-analytics.aspx
http://blogs.technet.com/b/manharsharma/archive/2012/10/13/sharepoint-2010-web-analytics-troubleshooting-reporting-db.aspx
Thanks
Daniel Yang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Report not displaying data from one of the infoproviders

Hi Experts,
Issue: Report not displaying data from one of the infoproviders
I have a report 'ReportA' which has multiprovider MP1 as the source.
MP1 has two Infocubes IC1, IC2 in its design.
Now, when i execute the report, data from IC1 is displayed. But no data from IC2 is displayed.
Is there a setting i need to enable in MP1 ? or is there anything else that needs to be enabled ?
Please reply.
Regards,
Suraj S Nair

Hi All,
When i display data directly from the multi provider, without any restrictions, i cannot view the data from infocube IC2.
I feel its not an issue with the Query. It must be a problem with the setting in the Multiprovider MP1.
Infocube IC2 is a copy of Infocube IC1. Multiprovider MP1 first only had IC1 in its design. It was recently IC2 was also included.
I checked the Characteristics, all of them are assigned corectly.
Now, this issue sure has something to do wiht the setting of Multiprovider or please correct me if wrong.
Regards,
Suraj S Nair

SharePoint 2010 - Web Analytics - Failed Queries Report

Hi,
I hope someone has an answer for this. For some time, I've had SharePoint 2010 Enterprise edition installed and configured on a 3-tier (3 app, 3 wfe, 3 sql) setup. While the Web Analytics reports have been running since day 1, the "Failed
Queries" report has never captured click-throughs. This has been bugging me for a very long time... the "Failed Queries" report only ever shows either "100%" or "No results returned" in the "Percent Abandoned"
column.
Has anyone ever had this issue?

I've enabled Verbose logging for Web Analytics and this is all I get (after performing a search and clicking on a result):
11/13/2014 08:12:42.34 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              ea8x Verbose Search Logging WS: Logging query information
11/13/2014 08:12:42.35 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              ea8x Verbose Search Logging WS: Logging query information
11/13/2014 08:12:42.37 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              ea8x Verbose Search Logging WS: Logging query information
11/13/2014 08:12:42.37 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              f7mi Verbose Search Logging WS: Skip logging of query from invalid location
11/13/2014 08:12:42.38 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              ea8x Verbose Search Logging WS: Logging query information
11/13/2014 08:12:42.40 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              ea8x Verbose Search Logging WS: Logging query information
11/13/2014 08:12:42.40 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              f7mi Verbose Search Logging WS: Skip logging of query from invalid location
11/13/2014 08:12:42.42 w3wp.exe (0x50AC)                       0x6648 Web Analytics Services
Logging Services              ea8x Verbose Search Logging WS: Logging query information
There doesn't seem to be any errors associated with this anomaly. All the reports and data collection processes work. The loggers capture all of the queries and whether there were results or not. It just doesn't capture the user's click-through.

SharePoint 2010 web analytics not working

Hello guys -I have setup a sharepoint farm, 1 app, 2 wfe (windows server 2008 r2) and sql server 2008 r2 DB. All service applications are functioning except web analytics. I have deleted and recreated again but still have no effect. It is creating
usage files.
interestingly Central admin site collection web analytics are working but when i check in a web application site collection web analytics report i have the below message.Not sure what I am missing. Can any one help me how to trace the issue:
There is no data available for this report. Here are some possible reasons: (1) Web Analytics has not been enabled long enough to generate data; (2) There is insufficient data to generate this report; (3) Data logging required for this report might
not be enabled; (4) Data aggregation might not be enabled at the level required for this report
Appreciate your help.
wm.

Yes, they are also Started.
To make sure - I have checked off and re enabled usage data collection. Restarted the above services. And also re run the timer job "Web Analytics Trigger Workflows Timer Job
". nothing seems helping
I have set diagnostic logiging to Web Analytics Service - verbose both event and trace and observed the below:
02/04/2011 14:30:00.19 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852e High Preparing to import '6' usage log files found with filter 'SHAREPOINTSER1-????????-?????.usage'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:01.13 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852n High Flushing usage entry cache to storage (count=1211). 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:01.13 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition' with
'47' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.36 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.36 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition' with
'1160' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884c High Calling 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for
Usage Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884d High Instantiating usage receiver 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884k High Instantiated usage receiver 'Microsoft.Office.Server.WebAnalytics.UsageLogging.SPRequestUsageReceiver'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:02.91 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884n High Executing receiver method 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884o High Executed receiver method. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884m High Called 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for Usage
Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition' with
'4' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.56 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:03.56 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852v High Flushed usage entries cache to storage. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.02 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852n High Flushing usage entry cache to storage (count=432). 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.02 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition' with
'259' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884c High Calling 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for
Usage Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884d High Instantiating usage receiver 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884k High Instantiated usage receiver 'Microsoft.Office.Server.WebAnalytics.UsageLogging.SPRequestUsageReceiver'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.25 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884n High Executing receiver method 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884o High Executed receiver method. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 884m High Called 'UsageImported' method of Usage Receiver 'Microsoft.SharePoint.Administration.SPUsageReceiverDefinition' for Usage
Definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPRequestUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.38 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition' with
'172' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPTimerJobUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.47 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 85f9 High Calling ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition' with
'1' entries. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.53 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852u High Called ImportEntries method for usage definition 'Microsoft.SharePoint.Administration.SPFeatureUsageDefinition'. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.53 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852v High Flushed usage entries cache to storage. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1356.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1401.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1406.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1411.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.61 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1416.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:05.63 OWSTIMER.EXE (0x1840) 0x13A8 SharePoint Foundation Usage Infrastructure 852m High Deleting usage log file 'D:\SHRPT_UsageDataLogs\SHAREPOINTSER1-20110204-1421.usage' after data import. 03e6edfd-f852-4fa5-ae5a-04ae9bacc51c
02/04/2011 14:30:06.25 w3wp.exe (0x1154) 0x1098 SharePoint Foundation Unified Logging Service b8fx High ULS Init Completed (w3wp.exe, onetnative.dll)
sorry for duming more logs ..hoping if this insights anything?
Thanks.

SharePoint 2010 Web Analytics Unexpected Error

When I access the web analytics report at
http://domain.com/_layouts/WebAnalytics/Report.aspx?t=SummaryReport&l=sc I get the error below:
An unexpected error has occurred.
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: [guid]
Date and Time: 1/17/2011 12:36:12 PM
Checked the SharePoint logs for the Correlation ID and got the three errors below:
01/17/2011 12:36:12.77    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Topology    e5mb    Medium    WcfReceiveRequest: LocalAddress: 'http://server.domain.net:32843/b5b559b9118949f78ad3aa8ef9b6863b/WebAnalyticsService.svc'
Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: 'http://tempuri.org/IWebAnalyticsWebServiceApplication/GetData' MessageId: 'urn:uuid:e3d61740-0d09-440e-8b28-7dfcee453f2e'    e1488c51-9109-4d75-a37d-f46b586b4b6f
01/17/2011 12:36:12.77    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Monitoring    nasq    Medium    Entering monitored scope (ExecuteWcfServerOperation)
e1488c51-9109-4d75-a37d-f46b586b4b6f
01/17/2011 12:36:12.82    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Monitoring    b4ly    Medium    Leaving Monitored Scope (ExecuteWcfServerOperation).
Execution Time=38.3504048698927    e1488c51-9109-4d75-a37d-f46b586b4b6f
Also, we have multiple site collections on that web application, some were migrated from 2007 (we'll call one /sites/2007) and some were pure 2010 (we'll call one /sites/2010/). The error is only showing for the pure 2010 sites cols, while the migrated sites
cols are working fine. I'm still looking for other differences between the site cols.
Also, if I go into Central Admin > View web analytics reports > choose that web application, and go to Top Pages i can see stats for both /sites/2007/ and /sites/2010/ so the analytics are being captured for all site collections, I just can't access
the reports on the /sites/2010/ site collection due to the error above.
Any help would be greatly appreciated.

I think I found it.
Look for the placeholder
<asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server">
We had that placeholder on our masterpage but we closed it right away :<asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server" />
Same error.
Anyway, below is a sample from our masterpage that fixed the error for us:
 <asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server" >

<SharePoint:DelegateControl ID="DelegateControl5" runat="server"
ControlId="QuickLaunchDataSource">
<Template_Controls>
<asp:SiteMapDataSource
SiteMapProvider="SPNavigationProvider"
ShowStartingNode="False"
id="QuickLaunchSiteMap"
StartingNodeUrl="sid:1025"
runat="server"
/>
</Template_Controls>
</SharePoint:DelegateControl>
<SharePoint:AspMenu
id="V4QuickLaunchMenu"
runat="server"
EnableViewState="false"
DataSourceId="QuickLaunchSiteMap"
UseSimpleRendering="true"
UseSeparateCss="false"
Orientation="Vertical"
StaticDisplayLevels="2"
MaximumDynamicDisplayLevels="0"
SkipLinkText=""
CssClass="s4-ql" />

<div class="s4-notdlg" style="display:none">

<SharePoint:AspMenu
ID="TopNavigationMenuV4"
Runat="server"
EnableViewState="false"
DataSourceID="topSiteMap"
AccessKey="<%$Resources:wss,navigation_accesskey%>"
UseSimpleRendering="true"
UseSeparateCss="false"
Orientation="Vertical"
StaticDisplayLevels="2"
MaximumDynamicDisplayLevels="1"
SkipLinkText=""
CssClass="s4-tn"/>
<SharePoint:DelegateControl runat="server" ControlId="TopNavigationDataSource" Id="topNavigationDelegate">
<Template_Controls>
<asp:SiteMapDataSource
ShowStartingNode="False"
SiteMapProvider="SPNavigationProvider"
id="topSiteMap"
runat="server"
StartingNodeUrl="sid:1002"/>
</Template_Controls>
</SharePoint:DelegateControl>
</div>
<div style="width:200px;">
</asp:ContentPlaceHolder>

Site Web Analytics reports -- no more data

Hi,
I just checked the Site Web Analystics reports and there is no more data since mid Dec. Any thoughts? Is there anything I have to reconfigure?
Thanks in advance.

I had similar issue: No data in web analytic report. And I found a lot of error message in Windows Log and SQL Server log:
An exception occurred while enqueueing a message in the target queue. Error: 15404, State: 19. Could not obtain information about Windows NT group/user 'DomainName\UserName'
I installed my SharePoint 2010 farm using DomainName\UserName as farm account, web application pool account and services account.
And the SharePoint 2010 farm is now disconnected with the domain.
I found this:
http://connect.microsoft.com/SQLServer/feedback/details/311104/msft-edw-when-logged-in-with-cached-credentials-service-broker-drops-incoming-messages-with-an-exception-occurred-while-enqueueing-a-message-in-the-target-queue-error-15404-state-19
, that says the service broker has some known issue with cached credential, so i changed all these account to a local machine account with PowerShell (http://cid-6f40fb61d28cf147.office.live.com/view.aspx/Technology/Using%20Local%20Computer%20Account%20in%20SharePoint%202010.docx
), but still does not work. The 15404 error is still generated with the ‘DomainName\UserName’ account.
Finally, I got this article with similar error message:
http://blogs.msdn.com/b/steverac/archive/2009/08/30/opsmgr-agent-discovery-hanging-after-enabling-broker-service.aspx
. I changed the db owner of the Web Analytics Staging database from ‘DomainName\UserName’ to local machine account with sp_changedbowner. Now, the 15404 error is no longer generated. And after some time (for the scheduled timer
jobs to started and run), I can see data in Web Analytics report. (Actually, I changed the db owner of both Web Analytics Staging db and Reporting db. I don’t know whether both needed).
And according to
http://technet.microsoft.com/en-us/library/cc512725.aspx
, the SharePoint Web Analytics feature relies on SQL Server service broker to function. The SQL Server service broker cannot be started manually. A SharePoint timer job runs one time per day to ensure that SQL Server service broker is enabled on the necessary
databases. 7.After moving databases, you should manually run the health rule "Web Analytics: Verifies that the SQL Server Service Broker is enabled for the Web Analytics staging databases."

Site web analytics report shows no data

Hi All,
A user reported that they could not view the site web analytics report
in the SharePoint 2013 production server. It was working fine a few couple of weeks back though.
I started the troubleshooting for this issue and came cross a few blogs that details the same issue.
There were my steps:
In Central Admin (CA) >> Service Applications >> Usage and Health data collection was
started.
CA >>
Monitoring >> Reporting >> "Enable usage and health data collection"
was checked.
CA >> Monitoring >> Timer Jobs > Review job definitions
>> Microsoft SharePoint Foundation Usage Data Import
(5 minutes) and Microsoft SharePoint Foundation Usage Data Processing
was enabled. I clicked on "Run Now" on these job schedules.
CA >> Search Service Application >>
Under Mange Content Sources page
the status was Idle.
We have performed the full crawl a few days back.
PowerShell: Read the Brian
T. Jackett's blog. Basically, he uses PowerShell to trigger the Receivers
for the AnalyticsUsage and PageRequest
and enable these Receivers for Analytics and Page Requests. In the
production environment these receivers were already defined and I just executed them again. Ran the
OWSTimer service for all SharePoint servers. However, after 2 days no data was shown.
The only thing we have not checked is WSS_Logging database.
We are stuck in this issue and its OOTB feature.
Any pointers for this issue will be highly appreciated.
Thanks in advance.
Regards,
Aroh
Aroh Shukla

Hi Aroh,
Please refer to the article:
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.VNcSsf4fqM8
There are still some place you could check for general troubleshooting steps, such as:
1.Did you configure AAM recently that might affect this?
2.Does related timer jobs run successfully?
Regards,
Rebecca Tu
TechNet Community Support

SharePoint 2010 Web Analytics

Good Morning,
i need to know where sharepoint gets the usernames for the web analytics reports (for example "top visitors"). I know there is a complex sequence of timer jobs to generate the reports. Does anybody know if the username is imported via the iislogs
(there is a field cs-username) or is it independently collected and directly written to the usage-files?
Best regards
Daniel

Good morning, i verified your assumption in my test environment. You're right - Web analytics colltects user data independently from the iis logs (and the selected iis log fields). Anybody knows if there are issues regarding Microsoft Support when manipulating
user name values (e. g. replacing the username) in the Web Analytics Reporting DB? Best regards Daniel

SSRS report not displaying data in correct order

Guys,
I have a SSRS 2012 report not displaying returned records from SQL in the correct order. Running the stored procedure in SSMS and supplying the parameter values returns the data correctly and running Query Designer in SSRS using the stored procedure
on the dataset in question, likewise returns the data correctly. Only when I run the actual report does the data display incorrectly(always last name order). I've done similar reporting using very similar stored procedures and I've never had this
problem. Below is the stored procedure. "@SortBy" is the parameter with the sorting value. 1=Due Date; 2=Denial Amt and 3=Last name and is passed by SSRS to SQL. Wish I could supply screen shots.
Thanks for any help,
Dave
ALTER PROCEDURE [dbo].[RAC_PT_List]
@Level as int,
@SortBy as int,
@PTLName as varchar(30) = NULL,
@User as varchar(10) = NULL
AS
SELECT pat.headerID,
pat.PT_LName + ', ' + pat.PT_FName AS PTName,
pat.PT_AcctNo,
rco.RCO_CLMREF,
rco.RCO_AppealLevel,
rco.RCO_LevelNo,
rco.RCO_AuditorStatus,
let.LET_DEN_DueDate,
CONVERT(varchar(12),let.LET_DEN_DueDate) as DueDate,
let.LET_DEN_Dollars,
let.userID
FROM Master_PT_List pat
INNER JOIN Master_RCO_Work rco on RCO.PT_headerID = pat.headerID
INNER JOIN Master_Letters let on LET.PT_headerID = pat.headerID
WHERE (@PTLName IS NULL OR(pat.PT_LName LIKE + '%' + @PTLName + '%'))
AND (rco.RCO_LevelNo = @Level)
AND (let.userID = @User)
--AND (rco.RCO_AuditorStatus <> 'Closed' and rco.RCO_AdminStatus <> 'Closed')
ORDER BY
CASE WHEN @SortBy = '1' THEN LET_DEN_DueDate
END
DESC,
CASE WHEN @SortBy = '2' THEN let.LET_DEN_Dollars
END
DESC,
CASE WHEN @SortBy = '3' THEN pat.PT_LName
END

Hi DaveMac1960,
According to your description, when you render data in report, you find it always shows the data with unexpected order. Right?
In Reporting Services, if we don't set any sorting in tablix, it will order the data as your query in SSMS or Query Builder. In some scenario, for example, we add parent group for data rows, it will have the rows sort by the group on data field by default,
and the "order by" in your query will be ignored. So please check the Sorting tab in Tablix Properties, in this scenario, we suggest you delete any sorting in the Sorting tab so that the "Order By" clause can work.
Reference:
Sort Data in a Data Region (Report Builder and SSRS)
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

Web Analytics Reports not working

Hello,
I recently found out that the last update date for the Web Analytics Reports is 12/18/2011 2:00:10 AM. I followed suggestions in other threads and verified that all the Web Analytics Services are running correctly.
I activated the verbose logs for the Web Analytics Service and we are getting this error starting from 2:00 AM
Usage Logging Importer: Skipped logging of PageView entry - doesn't pass page view filter
I haven´t found any info related to this message.
Any ideas about this?

Hi,
1. restart the server or run IISRESET
2. check if there are more information from ULS log or event log.
3. recreate a state service application http://technet.microsoft.com/en-us/library/ee704548.aspx and create a new web analytics service application.
4. make sure the service account has proper permissions to databases, file folders and relevant resources.
Regards,
Seven

BPM reporting not displaying data for newly added field

Hello All,
I have a BPM process up and running fine. I have added reporting for monitoring no. of context field. I have also created a VC model for displaying the BPM report data. However, VC application is displaying only the context field that I had selected initially during the New Reporting Datasource creation. It'd not display the reporting data for the field that I added later.
Please help

Hi Apoorva ,
Have you checked in the process repository whether your new process is activated or not?
Thanks & Regards,
Rohit

SharePoint 2010 Datasheet View - Filter not displaying correctly on list

Hi,
I have a list where I want to filter in datasheet view. The filter will work correctly when I first open Internet Explorer:
However, if I open the list again and go into datasheet view I get the following filter which does not display correctly:
Has anyone else come across this?
Mark

Hi Mark,
please have a try on this kb too:
http://support.microsoft.com/kb/2760758/en-us
Regards,
Aries
Microsoft Online Community Support
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Report not displaying data in Viewer

Hi All,
I have a problem, wherein when I run a report on Discoverer Desktop or Plus the report runs fine (with data displayed) but when the same report is run from Discoverer Viewer the report does not fetch any data. It does not even give the error of 'No rows returned'.
If there are any settings or any other change that needs to be done, please help.
This is again something very urgent i am looking for. An immediete help will be really appreciated.
Regards,
Shruti

Hi,
what is the version of Discoverer you are using?
Also, Is this workbook created in previous versions and upgraded to the existing version?
log entries in application.log would help in debugging. If you are facing any difficulty to look at the log entires being huge,
Make sure that you clear or take a backup of the existing application.log, restart the middletier. This will create a fresh application.log file.
Now, immediately reproduce your issue.This will record the exact log for the event which Viewer is failing to render the report.
Hope this helps!
Cheers,
Prasad Bolla.

SharePoint 2010 Web Analytics Reports Not Displaying Data

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