SharePoint 2010 Word, Excel Office Docs keep prompting for Username and Password
Users access SharePoint externally. They have the URL in their IE Intranet zone. They can login and browse OK but when they click a Word, Excel or Office document they get prompted for Windows Username and Password. This works but is never saved, so every
time they try to open a Word Document they get a blank Windows Username and Password prompt.
I have tried every suggestion I can find but nothing works
Hi BayTree,
Thanks for the sharing and have a nice day.
Regards,
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Outlook 2013 on Windows 8.1 keeps prompting for username and password.
Hi,
I have a HP Pavillion TouchSmart laptop with MS Windows 8.1 OS. I had installed MS Outlook 2013 Standard. This laptop is joined to the domain like many of my users, however, it keeps prompting for username and password. The emails are still able to send
and receive without any problem.
I have tried to check the connectivity, both cables and wireless are well connected.
I have tried to reinstall the Outlook 2013, but it still occurs.
Attempted to recreate profile but it still occurs.
For the configuration:
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Thank you.Hi,
We can also follow this forum FAQ to troubleshoot this problem:
Why does Outlook keep prompting for password
http://social.technet.microsoft.com/Forums/en-US/bcd2d9c2-1a1b-4446-bf32-69fee8cdf11b/why-does-outlook-keep-prompting-for-password?forum=outlook
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Lync keeps prompting for username and password.
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Lync 2013 prompt for username and password. The request for username and password happens intermittently.
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denciodThis kb is helpful to troubleshoot this issue:
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Word 2010 prompts for username and password when opening a document on trusted website
Hi Guys,
We have a website (not sure if the site is a sharepoint site) on our trusted domain that asked for username and password when trying to access it. I added the site to our trusted sites zone and this resolved the issue however when I try to open word documents
I get prompted for usernames and password again if I cancel the credentials box the document opens with no issues.
Below is some of the steps i have taken
- Tried opening other non office documents (e.g. PDF, JPEG) and they open with no issues
- Tried to opening the word documents with a system that only had word pad install and not Office 2010 and the documents open with no issues so it looks like it's an office 2010 problem
Can you please advise how I can resolve this issue and if this is a client issue or an issue on the web server thanksHi,
This issue is caused by the Office suit itself. When Internet Explorer opens an Office document, the appropriate Office application is started with the path of the document. The Office application then tries to access the document directly from
the server. This differs from other browsers and other file types. Most browsers download the file and call the application to open the file from the local cache. However, when this occurs, if the opened file is changed and saved,
the changes are only made to the local copy and not to the server copy.
To establish the richest experience possible, the first thing that the Office application does is communicate with the server to determine the server type and what web authoring protocol is available. The application does this by making
an OPTIONS request directly to the server.
As a new process accessing the server, the Office application is required to renegotiate authentication. This method is more secure than a method in which the new process uses an existing authentication that was established by the browser.
Please try the following methods:
An alternative with full functionality but with a calculated risk
Client approaches that can reduce the impact
Alternative configurations when the web server does not support DAV or reduced functionality is acceptable
For more detail information, please refer to the following link:
http://support.microsoft.com/kb/2019105/en-us
Thanks
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]" -
Prompting for username and password for opening
Hi,
The domain of my organisation is xyz.com. So when try to access any office doc from the office network it opens the office docs without any prompt in office client. But whenever try to access them using VPN or citrix it asks for the username and password.
Then if I give credentials or cancel it irrespective of that it opens the doc for me.
The sites are in trusted zone. It is happening for 2010 and 2013 both. But for pdf it is not prompting.
Why it is asking for credentials and how to mitigate this so that it opens directly from everywhere.You can try to take a fiddler trace in both scenarios and then search for the differences. This issue seems to be related with your network configuration that with the product itself.
In fiddler you can identify what verb is requesting for credentials and from there you can go further with troubleshooting.
You can check also this article
http://blogs.technet.com/b/office_integration__sharepoint/archive/2014/02/24/users-are-prompted-for-username-and-password-when-opening-an-office-file-from-a-web-server.aspx
MCITP|MCTS SharePoint| SharePoint Performance blog -
Network printers prompting for username and password
With the more recent OS upgrades I can now see my printers on my home network. Very cool. When I select one to print, I am prompted for a username and password. I have tried my network keys with no luck and cannot set a password on my printers. Is this unusual and if not, what should I be using?
You can try to take a fiddler trace in both scenarios and then search for the differences. This issue seems to be related with your network configuration that with the product itself.
In fiddler you can identify what verb is requesting for credentials and from there you can go further with troubleshooting.
You can check also this article
http://blogs.technet.com/b/office_integration__sharepoint/archive/2014/02/24/users-are-prompted-for-username-and-password-when-opening-an-office-file-from-a-web-server.aspx
MCITP|MCTS SharePoint| SharePoint Performance blog -
Users prompted for username and password after sharing removed from servers
Hello Community
On Sharepoint 2010 Server using the UI in a 2 server farm with an intranet running on it and everything functions as it should. However it was noticed that from a users computer when in "Windows Explorer" if "Network"
is clicked the 2 servers are visible.
The problem is that when the server are clicked on in Windows Explorer the files and folders on the hard drive of the servers are visible too.
Subsequently I logged onto the server and when into "Properties' - "Sharing" and
unchecked the checkbox to "Share this folder".
That solved the problem of the users being able to see and access the files
and folders on servers hard drives but now when the users log onto the intranet
they are prompted for a user name and password and even when they provide the user
name and password and the page is returned the prompt appears on the screen again(then they cancel out).
What can be done about the user being prompted for username and password without sharing the drives on the servers ?
Thank you
ShabeautWhat exactly was shared out from the SharePoint server's file system? There are certain things that are shared by default.
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
Micrsoft Outlook somtimes prompting for username and password
hello All ,
I Have Exchange 2010 sp3 installed two mailbox servers & two HUB & CAS Servers and Outlook sometimes prompting for username and password .
how can fix it .
Thank youHi,
Please check the following points:
1. Does the issue happen to your external users or internal users?
2. For all users or some specific users?
If the issue happens to internal users, please configure the authentication in Outlook Security tab with Negotiate Authentication to have a try.
Thanks,
Winnie Liang
TechNet Community Support -
Prompt for username and password when executing servlet
In Weblogic 5.1 when I set the username and password in weblogic.properties file, it prompts for the usertname and password when I execute the gatewayServlet
weblogic.allow.execute.weblogic.servlet.servlets/gateway.administration=vijay
weblogic.password.vijay=password
But I guess this is not the way it can be implemented in 8.1. Please let me know how I can prompt for username and password when executing the servlet. I dont want it to be done programatically. Please let me know whether I can set anything on the properties file.
Thanks
Vijay SubramanianYou can use Apache ACLs, http://httpd.apache.org/docs/1.3/howto/auth.html
GoodEvening!
I'm developing a web application using jsp
technology.
When the user digit:
http://<machine address>:<port>/<applicationName>
I would that a browser prompt login is diplayed to
the user for enter him username and password,
before loading the index.jsp page. Is possible
without using awt or swing components?! using only
the browser's prompt dialog?!
p.s.
sorry 4 my bad english! ;-) -
So we have an Exchange 2013 environment, and a CRM solution that requires basic authentication to EWS internally. Problem is, after a reboot of our Exchange server, all of our Outlook clients begin prompting for username and password (which nothing
works) which also starts locking users AD accounts out due to failed login attempts (somehow). If I disabled basic authentication on EWS, Outlook authenticates as normal using NTLM and there are no issues. Once Outlook has authenticated, I can
turn back on basic authentication, and Outlook will be fine until the next time the Exchange server is rebooted.
Any ideas?Hi,
According to your description, I understand that Outlook client prompted for username and password when Exchange server restart and basic authentication is enabled for EWS.
If I misunderstand your concern, please do not hesitate to let me know.
It’s normal. This caused by the difference between basic authentication and NTML authentication:
Basic, with any version of Outlook prior to 2010, results in a pop up dialog asking for creds. Outlook 2010 makes the 'save this password' actually work, so in an Outlook 2010 or later world, Basic can mean no need to authenticate every time you open/reconnect,
but in all earlier versions, you will have to enter creds every time.
NTLM, when used by a client that is domain joined and logged in with cached creds, results in the client simply sending the cached in creds to the server, resulting in what looks like a pretty seamless single sign on experience. However, if you want to do pre-authentication
at something like TMG, and not let the traffic go all the way to CAS, you need to configure TMG for this.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support -
Why it is keep asking for Username and Password but i didn't use any username and password with my database. Please help me i m very frustrated right now please help anybody. I m new in this.,
Hi,
Please check below threads:
Crystal Report Layout asking for Login Info
SAP B1 ask for credentials to print or to preview Crystal Reports report -
How to make dyn/admin not to prompt for username and password?
Hello all
How to make dyn/admin not to prompt for username and password? I am writing a selenium job to automate cache invalidation to load test a production issue we are facing. Selenium is opening a fresh firefox session and prompting for username and password every time. I am also trying to modify my script such that it will use the same session again and not prompt for username and password. But I thought of asking this question in the group.
Your inputs will help a lot.
Thanks,
SundarHi,
You can set enabled property of /atg/dynamo/servlet/adminpipeline/AuthenticationServlet/ to false. It will not prompt for authentication.
Gopi -
Outlook 2007 keeps asking for username and password
We have a new exchange 2007 SP1 server but occasionally the outlook clients will ask for the username and password.
Is this a bug or does anyone have a fix?Hi Edwin,
I have an SBS 2008 install with a similar problem. Using a GoDaddy Cert. Worked fine prior to me running an update to the server. So I think we are getting some where here.
Symptoms
Win Server 2008 (Or SBS 2008)
Exchange 2007
Outlook Anywhere Enabled (RPC-HTTP)
SSL Cert Signed by GoDaddy
Outlook 2007 Clients
Outlook 2007 Clients show Login prompt to the 'remote.example.com' cancel or disable keeps poping it up after some time.
RPC-DIAG shows no problems
Client not configured for RPC-HTTPs
Outlook 2003 Clients unaffected
Things I have tried:
Basic & Windows Authentication on the EWS Virtual Directory in IIS7 on Exchange 07 (SBS 08) box - No Joy
New Profile on Outlook 2007 win XP SP3 - No Joy
New Profile on Outlook 2003 win XP SP3 - Works, but rest of office running Outlook 2007
Disabling Outlook Anywhere - No Joy
Visiting https://remote.example.com on affected Outlook 2007 win XP SP3 Machine - No Error Pages, or dialog boxes, Internet Explorer sees it as a valid Cert
Any KB Articles, or notices?? I have two end-user with a possible third (Business owner) who are getting cranky. :(
EDIT: Found a fix for me potentially via - http://social.technet.microsoft.com/Forums/en-US/exchangesvrdeploy/thread/c1e72d2a-d360-4ff0-b2f5-1a9ae149df18 and http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.exchange.admin&mid=00d4a681-f588-4eed-b4f8-5c3645e7376c&sloc=en-us
[email protected]
I had an issue similar to this. Win2k3 Ex07. All of my Outlook 2007
users were getting prompted over and over for the username and
password. It wasn't checking the certificate that they had installed
via internet explorer. To fix the problem, I opened IIS on the
Exchange server and checked the following directories under the
default website (the root site(default web site), oab, autodiscover).
Under the directory security tab, click Edit in the Secure
Communications section. I had the require SSL checked and the 128bit
encryption, but under Client Certificates, it was set to ignore. Once
I changed that to Accept for each of the folders, stopped and started
IIS, I stopped being prompted all the time for credentials. Hopefully
this will help someone in the future.
Just confirmed fixed for client!!!
-IL -
Outlook continually prompting for username and password
Good Day ,
I finished migration from exchange 2003 to exchange 2010 and all users are working fine but just few outlook user got problem prompte username and password . have an idea why ? I will be thankful if you can help me
Regards
eHey zikorai,
looking this url:
http://www.dslreports.com/forum/r24512375-Outlook-2007-Exchange-2010-prompting-for-usernamepassword
Please Mark This As Answer if it helps to solve the issue
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