Sharepoint 2013 email address issue

Hello,
I receive the following error when I create Alert for a ask on sharepoint 2013. While there is email attached to the profile on Active Directory.
"You do not have an e-mail address.
Alert has been created successfully but you will not receive notifications until valid e-mail or mobile address has been provided in your profile."
Thanks

Hi,
According to your post, my understanding is that you got an issue when using alert in SharePoint.
The is caused by the email address it is not updated to the user profile.
To fix the issue, please sync up the user profile. The solution can be found from：
http://blogs.technet.com/b/paulpaa/archive/2009/10/01/user-profile-information-not-updated-on-site-collection-s-people-and-group.aspx
You can also double check the steps while creating the user profile service, there is an article for your reference.
http://sharepointgeorge.com/2010/configuring-the-user-profile-service-in-sharepoint-2010/
Make sure the App pool accounts having the right permission.
What’s more, you can also check the ULS log to see if anything unexpected occurred.
For SharePoint 2013, by default, ULS log is at
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS
There is a similar thread for your reference.
http://social.technet.microsoft.com/Forums/sharepoint/en-US/4a986138-e839-4f92-a5db-a84884fd3588/you-do-not-have-an-email-address?forum=sharepointadminprevious
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

Similar Messages

Sharepoint Outgoing Email Address

I am looking to configure the outgoing Sharepoint (2010) Email address with the logged in users email address instead of the default. Is there a way to do this?
Thanks. LK

Not with the out of the box functionality. So for things like Alerts, you'll be stuck with the farm or Web Application outgoing email address.
Trevor Seward
Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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Dear all,
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According to your post, my understanding is that you had Sharepoint 2013 online mobile issues.
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Office 365 forum
http://community.office365.com/en-us/forums/default.aspx
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SharePoint 2013 InfoPath GetUserProfile issue

We have upgraded from SharePoint 2007 to SharePoint 2013 and we having problem with InfoPath forms which contain GetUserProfile web service as data connection. We have converted our web application to claims in 2013 and based on suggestions a new Secure
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http://thatssharepoint.blogspot.com.au/2013/12/issues-with-infopath-forms-after.html
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An entry has been added to the Windows event log of the server.
Log ID:5566
Timestamp              Process
TID   Area                          Category
EventID Level     Message Correlation
03/12/2014 10:27:52.98 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Logging Correlation
Data      xmnv Medium Name=Request (GET:http://server:81/sites/intranet/TeamSites/demo/demo/_layouts/15/FormServer.aspx?XsnLocation=http://server:81/sites/intranet/TeamSites/demo/demo/Test%20Form/Forms/template.xsn&SaveLocation=http%3A%2F%2Fserver%3A81%2Fsites%2Fintranet%2FTeamSites%2Fdemo%2Fdemo%2FTest%20Form&ClientInstalled=true&DefaultItemOpen=1&Source=http%3A%2F%2Fserver%3A81%2Fsites%2Fintranet%2FTeamSites%2Fdemo%2Fdemo%2FTest%2520Form%2FForms%2FAllItems%2Easpx) 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:52.99 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Authentication Authorization
agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|domain\user, ClaimsCount=46 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:52.99 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Logging Correlation
Data      xmnv Medium Site=/sites/intranet 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.04 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Monitoring
b4ly High Leaving Monitored Scope (SiteAndWebCache.DoesUserHavePermission). Execution Time=10.7472 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.04 w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Maintenance
m1v7 Medium SQL Query Count The SQL queries performed during this operation. 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.16 w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m1ba High [Forced due to logging gap, cached @ 03/12/2014 10:27:53.05, Original Level: Verbose] Web Request: Getting response 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.16 w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m1bf High [Forced due to logging gap, Original Level: Verbose] Web Request: WebException Caught 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.16 w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m0im Medium Data adapter failed during OnLoad: The remote server returned an error: (500) Internal Server Error. Server was unable to process request. ---> Attempted to perform an unauthorized operation. 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.16 w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m1v0 Warning The following query failed: GetUserProfileByName (User: 0#.w|domain\user, Form Name: Test Form, IP: , Connection Target: , Request:
http://server:81/_layouts/15/FormServer.aspx?XsnLocation=http://server:81/sites/intranet/TeamSites/demo/demo/Test Form/Forms/template.xsn&SaveLocation=http://server:81/sites/intranet/TeamSites/demo/demo/Test Form&ClientInstalled=true&DefaultItemOpen=1&Source=http://server:81/sites/intranet/TeamSites/demo/demo/Test%2520Form/Forms/AllItems.aspx,
Form ID: urn:schemas-microsoft-com:office:infopath:Test-Form:-myXSD-2014-03-11T05-56-58 Type: DataAdapterException, Exception Message: The remote server returned an error: (500) Internal Server Error. Server was unable to process request. ---> Attempted
to perform an unauthorized operation. The remote server ret... 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.16* w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m1v0 Warning ...urned an error: (500) Internal Server Error.) 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.21 w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m0ie Medium Data adapter failed during OnLoad: The remote server returned an error: (500) Internal Server Error. Server was unable to process request. ---> Attempted to perform an unauthorized operation. 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.21 w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m1v0 Warning The following query failed: GetUserProfileByName (User: 0#.w|domain\user, Form Name: Test Form, IP: , Connection Target: , Request:
http://server:81/_layouts/15/FormServer.aspx?XsnLocation=http://server:81/sites/intranet/TeamSites/demo/demo/Test Form/Forms/template.xsn&SaveLocation=http://server:81/sites/intranet/TeamSites/demo/demo/Test Form&ClientInstalled=true&DefaultItemOpen=1&Source=http://server:81/sites/intranet/TeamSites/demo/demo/Test%2520Form/Forms/AllItems.aspx,
Form ID: urn:schemas-microsoft-com:office:infopath:Test-Form:-myXSD-2014-03-11T05-56-58 Type: DataAdapterException, Exception Message: The remote server returned an error: (500) Internal Server Error. Server was unable to process request. ---> Attempted
to perform an unauthorized operation. The remote server ret... 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.21* w3wp.exe (server:0x0468)                0x288C InfoPath Forms Services       Runtime - Data Connections
m1v0 Warning ...urned an error: (500) Internal Server Error.) 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.23 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Monitoring
nasq Medium Entering monitored scope (Render Ribbon.). Parent Request (GET:http://server:81/sites/intranet/TeamSites/demo/demo/_layouts/15/FormServer.aspx?XsnLocation=http://server:81/sites/intranet/TeamSites/demo/demo/Test%20Form/Forms/template.xsn&SaveLocation=http%3A%2F%2Fserver%3A81%2Fsites%2Fintranet%2FTeamSites%2Fdemo%2Fdemo%2FTest%20Form&ClientInstalled=true&DefaultItemOpen=1&Source=http%3A%2F%2Fserver%3A81%2Fsites%2Fintranet%2FTeamSites%2Fdemo%2Fdemo%2FTest%2520Form%2FForms%2FAllItems%2Easpx) 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.23 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Monitoring
b4ly Medium Leaving Monitored Scope (Render Ribbon.). Execution Time=6.9057 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.26 w3wp.exe (server:0x0468)                0x288C SharePoint Server             State
Service                 8kfs Medium The StateManager is disposing and calling ReleaseLockedStates() (Count=0) 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.26 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Micro Trace
uls4 Medium Micro Trace Tags: 0 nasq,15 agb9s,49 b4ly,0 m1v7,126 m0im,40 m0ie,14 nasq,6 b4ly,31 8kfs 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
03/12/2014 10:27:53.26 w3wp.exe (server:0x0468)                0x288C SharePoint Foundation         Monitoring
b4ly Medium Leaving Monitored Scope (Request (GET:http://server:81/sites/intranet/TeamSites/demo/demo/_layouts/15/FormServer.aspx?XsnLocation=http://server:81/sites/intranet/TeamSites/demo/demo/Test%20Form/Forms/template.xsn&SaveLocation=http%3A%2F%2Fserver%3A81%2Fsites%2Fintranet%2FTeamSites%2Fdemo%2Fdemo%2FTest%20Form&ClientInstalled=true&DefaultItemOpen=1&Source=http%3A%2F%2Fserver%3A81%2Fsites%2Fintranet%2FTeamSites%2Fdemo%2Fdemo%2FTest%2520Form%2FForms%2FAllItems%2Easpx)).
Execution Time=286.8812 615a7c9c-52c9-00ee-1bc0-54d6c0e001fc
any help would be great.

Hi CALIG,
According to your description, my understanding is that the User Profile Service connection returns an error when open the form of a web application using Claim based Authentication in browser.
The issue can be caused by a limitation of InfoPath Form Services not being claims aware. For using InfoPath with claims based authentication , here is a good blog you can refer to:
InfoPath over Claims Authentication (SharePoint 2010 & 2013):
http://blogs.technet.com/b/rajbugga/archive/2013/08/07/infopath-over-claims-authentication-sharepoint-2010-amp-2013.aspx
Want to call SharePoint 2010 web services within browser based InfoPath 2010 forms?:
http://blogs.msdn.com/b/russmax/archive/2012/08/17/want-to-call-sharepoint-2010-web-services-within-browser-based-infopath-2010-forms.aspx
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support,
contact [email protected]
Eric Tao
TechNet Community Support

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Hi Prashanth,
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John Naguib Blog
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Please remember to mark this as answered if it helped you

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Hi,
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Server Error in '/en-us/evalcenter/wizards' Application
Server Error in '/en-us/evalcenter/wizards' Application.
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System.Web.UI.WebControls.ListControl.PerformDataBinding(IEnumerable dataSource) +2733349
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System.Web.UI.Control.LoadRecursive() +191
System.Web.UI.Control.LoadRecursive() +191
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The Big Lug

My best suggestion is to try again. I downloaded a copy of SharePoint 2013 eval from the eval center on Saturday successfully. It was not by first time downloading. I download evals for different clients I'm working with on a regular
basis. I've seen the kind of error you are reporting before. Its usually a temporary problem with the MS servers and is usually fixed in a day or two.
Paul Stork SharePoint Server MVP
Principal Architect: Blue Chip Consulting Group
Blog: http://dontpapanic.com/blog
Twitter: Follow @pstork
Please remember to mark your question as "answered" if this solves your problem.

Sharepoint 2013 email address issue

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