Sharepoint 2013 Secure Store will not start. Stuck on "starting"
Since applying the December 2014 CU I have been unable to start my Secure Store Service. When I try to start the service in Central Admin it just goes to a "starting" state and just stays like that forever. If I try to access the Service
Application I get this message: Cannot complete this action as the Secure Store Shared Service is not responding. Please contact your administrator
I am not really seeing any errors that I can run down, any ideas what I can do
Hi,
For troubleshooting your issue, you can run the PowerShell Script as below:
add-pssnapin MIcrosoft.SharePoint.Powershell
Function MatchComputerName($computersList, $computerName)
If ($computersList -like "*$computerName*") { Return $true; }
foreach ($v in $computersList) {
If ($v.Contains("*") -or $v.Contains("#")) {
# wildcard processing
foreach ($item in -split $v) {
$item = $item -replace "#", "[\d]"
$item = $item -replace "\*", "[\S]*"
if ($computerName -match $item) {return $true;}
$secureStoreServiceInstances = Get-SPServiceInstance | ? {$_.GetType().Equals([Microsoft.Office.SecureStoreService.Server.SecureStoreServiceInstance])}
$secureStoreServiceInstance = $secureStoreServiceInstances | ? {MatchComputerName $_.Server.Address "Server Name"}
Write-HOst $secureStoreServiceInstance.Status
$secureStoreServiceInstance.Provision()
Reference:
http://georgetowndctechie.blogspot.com/2013/12/fix-secure-store-service-stuck-on.html
Best Regards,
Eric
Eric Tao
TechNet Community Support
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Exchange 2007 Information store will not start
Exchange was working fine until the server was rebooted.
Running SBS 2008.
When manually trying to start the information store service receive message " Windows could not start the Microsoft exchange information store service on local computer." Error 1067 the process terminated unexpectedly
I have also run the database recovery tools.
Some logs are shown below.
Microsoft Exchange Warning
The following warning(s) were reported while loading topology information:
get-MailboxDatabase
Completed
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.
get-PublicFolderDatabase
Completed
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.Issue is still the same.
I did not restore yet I am leaving that as the very last option to try.
these are the errors I get.
Faulting application store.exe, version 8.1.240.5, time stamp 0x474279c0, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0x262c, application start time 0x01ca140851c0c4ba.
store.exe
8.1.240.5
474279c0
ntdll.dll
6.0.6001.18000
4791adec
c0000374
00000000000a6e97
262c
01ca140851c0c4ba
Log Name: Application
Source: MSExchange System Attendant Mailbox
Date: 03/08/2009 08:02:19
Event ID: 4001
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: SBSERVER.amhashton.local
Description:
A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:
Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant.
Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2
Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753
Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501
Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: SBSERVER.domain.local
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662
Lid: 19778
Lid: 27970 StoreEc: 0x80040115
Lid: 17730
Lid: 25922 StoreEc: 0x80040115
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange System Attendant Mailbox" />
<EventID Qualifiers="49152">4001</EventID>
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-03T07:02:19.000Z" />
<EventRecordID>66028</EventRecordID>
<Channel>Application</Channel>
<Computer>SBSERVER.domain.local</Computer>
<Security />
</System>
<EventData>
<Data>56</Data>
<Data>Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant.</Data>
<Data>Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2
Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753
Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501
Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: SBSERVER.domain.local
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1527653632
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662
Lid: 19778
Lid: 27970 StoreEc: 0x80040115
Lid: 17730
Lid: 25922 StoreEc: 0x80040115
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()</Data>
</EventData>
</Event>
I can send an xml report from exbpa if you like
Thanks -
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