SharePoint Designer 2013 does not load working workflows in design view

Hello,
I would like to share with you a strange thing that happens to me with Sharepoint Designer 2013.
I designed two list workflows with SPD 2013 for a Sharepoint Online platform.
Both workflows works in the engine as designed, but sometimes happens that in SPD they just don't open in the designer view, even if they do not give errors in the execution view
The error message is that Sharepoint Designer has encountered an error and needs to be restarted. (Obviously restarting does not solve).
Sometimes happens also that the workflows opens but blank, with no steps.
Since this is an online platform, I can't consult logs.
I am thinking to open a ticket with Microsoft, but I would like also to ask to the community if someone encountered this and can suggest a way to troubleshoot what happened and why.
Thanks!

Hi,
According to your description, my understanding is that the workflow cannot be opened in SharePoint Designer and sometimes it opened with no steps.
Did this issue occur with other workflows and did it occur often with the same workflow?
I recommend to uninstall SharePoint Designer, delete all the files in the three locations below:
C:\Users\<username>\AppData\Local\Microsoft\WebsiteCache
C:\Users\<username>\AppData\Roaming\Microsoft\SharePoint Designer\ProxyAssemblyCache
C:\Users\<username>\AppData\Roaming\Microsoft\Web Server Extensions\Cache
After that reboot the client and re-install SharePoint Designer 2013 with the latest updates packaged to see if the issue still occurs.
If the issue still occurs with the same workflow, it may be caused by a known issue or by manual manipulation of the XAML in
SharePoint Designer 2013 that can
corrupt the workflow, then we need to recreate the workflow.
Best regards.
Thanks
Victoria Xia
TechNet Community Support

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According to your post, my understanding is that Site does not load after some minutes of creation or after restart the server.
Please make sure you create a test environment for existing production site correctly.
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Copy SharePoint production data to a test environment
Build a SharePoint 2010 Test/Development Farm
Best Regards,
Linda Li
Linda Li
TechNet Community Support
Hello Linda Li,
I follwed that steps to create my test enviroment... and I have recreated it some times using that same steps, but the problem persits. After some minutes or after I restart the SharePoint server the site does not load.
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