Sharepoint foundation 2010 externel https access problems

I have a very strange problem with my sharepoint foundation 2010 site.
I have a site which is accessible from outside on https (we have a valid certificate). I configured IIS for http and https.
Also I configured internal and externel access for this site on sharepoint.
But sometimes, the site is not accessible from outside on https with (externe.site.fr), BUT  it will be accessible with public ip !!!
And also accessible from inside. (with interne.intranet.site.fr)
Any Idea ?
thanks

Hi,
According to your post, my understanding is that your site is not accessible from outside using external host name with https sometimes.
As your site can be accessible with public IP, however it can’t be accessible from outside using external host name with https sometimes, the issue could be caused by the gateway server in your environment.
I suggest that you need to check the gateway server configuration.
For more information, you can refer to:
http://community.bamboosolutions.com/blogs/sharepoint-2013/archive/2012/12/05/how-to-set-up-microsoft-forefront-unified-access-gateway-environment-for-sharepoint-2013.aspx
http://nhutcmos.wordpress.com/2013/07/26/configure-ssl-certificate-for-sharepoint-external-https-access/
http://sharepointdotnetwiki.iblogger.org/2009/12/dns-setup-in-sharepoint/
http://underthehood.ironworks.com/2010/06/making-a-sharepoint-2010-site-externally-available-alternate-access-mappings-host-header-bindings.html
Best Regards,
Yumi Fu

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