SharePoint Foundation 2010: search error: "Your search cannot be completed because of a service error."
Hi,
I have SharePoint Foundation 2010 running on a single server with databases, with a second server in the farm serving as a 2nd app tier. Both server have the exact same versions of SharePoint loaded (according to the Central Admin site).
Whenever I try to run a search from any site in my SharePoint Foundation 2010 installation (in this example I typed "this is my query"), it hangs for 20-30 seconds while the IE status bar says:
Waiting for http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2Ftfs2010db%2Ftfs%2FSITE1
Then it finally returns a results screen with an error that says: "Your search cannot be completed because of a service error. Try your search again or contact your administrator for more information."
Checking the SharePoint logs under C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS, the relevant entries say the following (items I deem important
bolded):
11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (HEAD:http://172.22.100.101:80/)) 11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Logging
Correlation Data xmnv Medium Name=Request (HEAD:http://172.22.100.101:80/) a7ab70a3-61bd-4d62-b5a4-cf77a45dafb9
11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (HEAD:http://172.22.100.101:80/)). Execution Time=3.33645756653429 a7ab70a3-61bd-4d62-b5a4-cf77a45dafb9
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1))
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)
fea6cc87-0404-497a-838e-5e154f422aa4
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)).
Execution Time=4.3055751499143 fea6cc87-0404-497a-838e-5e154f422aa4
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1))
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)
5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.75 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Site=/tfs/SITE1 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.77 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Query dn6r High FetchDataFromURL start at(outside if): 1 param: start 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.79 mssearch.exe (0x58A4) 0x2534 SharePoint Foundation Search QueryComponentSelection aee7 Medium
Did You Mean Suggester not found. [smart2.hxx:382] d:\office\source\otools\inc\search\common\ytrip\tripoli\smart2.hxx 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.91 mssearch.exe (0x58A4) 0x2534 SharePoint Foundation Search Query Processor e0pg Medium 1dd958fb-b605-4b3b-a676-28a3cafb2eb6:
Query completed 125 ms, detailed time: Query stage execution ms times: 0 125 0 0 125 0 0 0 Query stage cpu ms times: 0 31 0 0 31 0 0 0 Query stage hit counts: 1 1 1 7 1 0 1 1 Cursor count: 260 Mapped page count: 164 Total index count: 7 [srequest.cxx:5526]
d:\office\source\search\native\ytrip\tripoli\cifrmwrk\srequest.cxx 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Exceptions 1hjo
Medium Exception thrown: 0x80040e31 (d:\office\source\otools\inc\search\common\ytrip\tripoli\timeout.hxx:51 ip 0x000007FEECF099B7) 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search
Query Processor e2o1 High In CRootQuerySpec::Execute - caught exception: 0x80040e31, translated to: 0x80040e31 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Administration 0000
High Log Query: More Information: Execution stopped because a resource limit was reached. No results were returned.
5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a1
High Error while executing web part: Microsoft.SharePoint.Search.WebControls.Srhdc GenericException: Your search cannot be completed because of a service error. Try your search again or contact your administrator for more information.
---> System.ServiceProcess.TimeoutException: System error. at Microsoft.SharePoint.Search.Query.KeywordQueryInternal.Execute() at Microsoft.SharePoint.Search.Query.QueryInternal.Execute(QueryProperties properties) at Microsoft.SharePoint.Search.Query.Query.Execute()
at Microsoft.SharePoint.Search.WebControls.SearchResultHiddenObject.GetResultData() --- End of inner exception stack trace --- at Microsoft.SharePoint.Search.WebControls.SearchResultHiddenObject.get_ResultsReturned() at Microsoft.SharePoint.Search.Internal.WebControls.CoreRes...
5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08* w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a1 High ...ultsWebPart.ModifyXsltArgumentList(ArgumentClassWrapper argList) at Microsoft.SharePoint.WebPartPages.DataFormWebPart.PrepareAndPerformTransform(Boolean
bDeferExecuteTransform) 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a2
High InnerException 1: System.ServiceProcess.TimeoutException: System error. at Microsoft.SharePoint.Search.Query.KeywordQueryInternal.Execute() at Microsoft.SharePoint.Search.Query.QueryInternal.Execute(QueryProperties properties) at Microsoft.SharePoint.Search.Query.Query.Execute()
at Microsoft.SharePoint.Search.WebControls.SearchResultHiddenObject.GetResultData() 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (DataBinding DataFormWebPart ()). Execution Time=15302.2074034549 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.09 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)).
Execution Time=15358.1002613461 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png))
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png) f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af71 Medium HTTP Request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af75 Medium Overridden HTTP request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af74 Medium HTTP request URL: /tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.60 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png)). Execution Time=9.75459171486879 f0d03f8e-d78b-4004-9a5f-3ee9955afa60
Not sure what "resource limit is reached" actually means. This SharePoint installation is running under regular SQL 2008 R2, and the
WSS_Content database is fairly small (10gig). I've reviewed the Search Service, the process account running it, the
WSS_SEARCH index database, and verified that the Content database is using the proper index database. Everything looks like it should be crawling/indexing/working fine. But the WSS_SEARCH
database isn't very large, so I'm not sure if the crawling is actually filling it with anything.
Not sure where to start seriously troubleshooting this. Any advice would be appreciated. Thanks.
Hi,
The query ran in tens of seconds. This indicates that at some point a bad plan compiled and stayed in the cache.
It may have gotten there because the statistics were out of date.
A possible way to keep this from happening is to rebuild statistics with full scan more frequently.
Try free the proc cache and see the result.
http://msdn.microsoft.com/en-us/library/ms174283(v=SQL.105).aspx
Thanks,
Rock Wang
Regards, Rock Wang Microsoft Online Community Support
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Dear
I need yourhelp, I am installing Sharepoint foundation 2010 prerequisites OK,
then to finish the installation get the following message"microsoft
sharepoint foundation 2010 Encountered an error during setup. One or more required components failed to Office complete successfully"
Operating System: Windows Server 2012R2
Prerequisites: OK
SharepointFoundation 2010sp2
Many thanksforyour help
part of LOG:
01/16/2015 00:37:11 1 INF Searching for registry key Software\Microsoft\Shared Tools\Web Server Extensions\14.0\WSS\CentralAdministrationURL
01/16/2015 00:37:11 1 INF Entering function RegistryHelper.RegistryHelper
01/16/2015 00:37:11 1 INF The RegistryHelper has the key name as Software\Microsoft\Shared Tools\Web Server Extensions\14.0\WSS and the registry hive as LocalMachine
01/16/2015 00:37:11 1 INF Leaving function RegistryHelper.RegistryHelper
01/16/2015 00:37:11 1 INF Entering function RegistryHelper.GetStringValue
01/16/2015 00:37:11 1 INF Entering function RegistryHelper.GetValue
01/16/2015 00:37:11 1 INF Leaving function RegistryHelper.GetValue
01/16/2015 00:37:11 1 INF Leaving function RegistryHelper.GetStringValue
01/16/2015 00:37:11 1 INF The central admin registry name CentralAdministrationURL at HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Web Server Extensions\14.0\WSS could not be found. This means that either
the server is not joined to a farm or a central admin site has not been created in the farm yet.
01/16/2015 00:37:11 1 INF Entering function StringResourceManager.GetResourceString
01/16/2015 00:37:11 1 INF Resource id to be retrieved is CantOpenCentralAdminSiteNotExists for language English (United States)
01/16/2015 00:37:11 1 INF Resource retrieved id CantOpenCentralAdminSiteNotExists is Cannot browse to the SharePoint Central Administration Web Application because a SharePoint Central Administration Web
Application has not been created yet. To create one, use the SharePoint Products Configuration Wizard. Do you want to launch the configuration wizard now?
01/16/2015 00:37:11 1 INF Leaving function StringResourceManager.GetResourceString
01/16/2015 00:37:11 1 INF Entering function PsconfigMessageBox.ShowMessageBox
01/16/2015 00:37:11 1 INF Entering function StringResourceManager.GetResourceString
01/16/2015 00:37:11 1 INF Resource id to be retrieved is Branding for language English (United States)
01/16/2015 00:37:11 1 INF Resource retrieved id Branding is SharePoint Products Configuration Wizard
01/16/2015 00:37:11 1 INF Leaving function StringResourceManager.GetResourceString
01/16/2015 00:37:23 1 INF Leaving function UserInterface.ShowCentralAdmin
01/16/2015 00:37:23 1 INF Leaving function UserInterface.WarmUp
01/16/2015 00:37:23 1 INF Entering function TaskDriver.Stop
01/16/2015 00:37:23 1 INF Entering function TaskDriver.OnTaskDriverStop
01/16/2015 00:37:23 1 INF Sending a task driver stop event: TaskDriverEventArgs.EventCriticalityType error, TaskDriverEventArgs.EventType.stop,
01/16/2015 00:37:23 1 INF Entering function TaskDriverStateChange.Enter
01/16/2015 00:37:23 1 INF Acquiring the writer lock to change the state
01/16/2015 00:37:23 1 INF Current state of the task driver is neverrun. You want to change it to stoppedrunning
01/16/2015 00:37:23 1 INF Changed state of the task driver to neverrun
01/16/2015 00:37:23 1 INF Released the writer lock to change the state
01/16/2015 00:37:23 1 INF Leaving function TaskDriverStateChange.Enter
01/16/2015 00:37:23 1 INF Entering function TaskDriver.FireOnTaskDriverEvent
01/16/2015 00:37:23 1 INF Entering function UserInterface.TaskDriverEventHandler
01/16/2015 00:37:23 1 INF Received a TaskDriverEventHandler: TaskDriverEventArgs.EventCriticalityType error, TaskDriverEventArgs.EventType stop, message
01/16/2015 00:37:23 1 INF There isn't a current visible user form or the current form is not handling events, so we will handle this task driver event
01/16/2015 00:37:23 1 INF Leaving function UserInterface.TaskDriverEventHandler
01/16/2015 00:37:23 1 INF Leaving function TaskDriver.FireOnTaskDriverEvent
01/16/2015 00:37:23 1 INF Leaving function TaskDriver.OnTaskDriverStop
01/16/2015 00:37:23 1 INF Leaving function TaskDriver.Stop
01/16/2015 00:37:23 1 INF UnLocking the task driver for exclusive use while warming the driver up
01/16/2015 00:37:23 1 INF Leaving function TaskDriver.WarmUp
01/16/2015 00:37:23 1 INF Entering function PsconfigApplicationContext.ClosePsconfigApplication
01/16/2015 00:37:23 1 INF The psconfig ui application is closing
01/16/2015 00:37:23 1 INF We have do not have a main form, thus the application has been told to close prior to showing the ui at all
01/16/2015 00:37:23 1 INF Leaving function PsconfigApplicationContext.ClosePsconfigApplication
01/16/2015 00:37:23 1 INF Return code indicates a success
01/16/2015 00:37:23 1 INF Leaving function PsconfigUserInterfaceMain.MainHi Jose,
When server 2012 will not allow pre-requisite to run, due to the ASP.NET 3.5 or 4.5, do this:
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