Sharepoint online presence with Lync 2010 On Prem

We have recently moved to Office 365 in an exchange hybrid deployment. We have Lync 2010 on-prem, and are not using
lync online. We are experiencing issues with IM presence in sharepoint online and one drive, but have presence indicator within outlook online. We do not see the options to sign into im at all, and the presence indicator is grey. I verified
that the SIP:username@domainname was added to the PROXY attribute in AD.
Any idea where we should start?

Hi,
Did you integration Lync Server with SharePoint successfully?
Please check if ActiveX control work normally. To display the presence indicator and its associated contact card (in Office 2010), SharePoint uses the Microsoft ActiveX control
name.dll. The ActiveX control makes calls directly to the Microsoft Lync 2010 API, and then Lync makes MAPI or Exchange calls to supply the requested information.
You can refer to the following link:
http://blogs.msdn.com/b/modonovan/archive/2005/05/11/416376.aspx
Please also update Lync Server and SharePoint Server to the latest version and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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http://office.microsoft.com/en-us/sharepoint-help/solve-problems-youre-having-with-the-onedrive-for-business-sync-app-HA104047973.aspx
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Microsoft Online Community Support
Please remember to click “Mark as Answer?on the post that helps you, and to click “Unmark as Answer?if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

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